IT for leisure and hospitality industry
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
15 Jun 2017
Finnish mobile operators opt-out from free EU roaming
Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading
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News
14 Jun 2017
British Airways to outsource contact centre work
British Airways is evaluating technologies from an outsourcing company as an option to replace contact centre staff Continue Reading
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News
30 May 2017
ICC brings drones, smart bats and virtual reality to international cricket
International Cricket Council teams up with Intel to transform the cricketing experience for fans and players with drones, smart connected bats and virtual reality Continue Reading
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News
10 May 2017
Nordic region competes for datacentre dominance
The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows Continue Reading
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News
09 May 2017
Highly skilled professionals at risk of being replaced by computers
Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner Continue Reading
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News
09 May 2017
Large UK businesses increasingly want CEOs to have IT background
More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
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News
02 May 2017
IT outsourcing going strong in the Nordics
IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading
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News
18 Apr 2017
Kone brings elevator maintenance online with IBM Watson and Salesforce
Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Continue Reading
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News
11 Apr 2017
‘Can do’ attitude of DevOps teams is driving cloud-first strategies
The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading
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News
06 Apr 2017
Telenor launches IoT pilot in Norway
Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading
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News
06 Apr 2017
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things
Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading
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Feature
05 Apr 2017
How to implement a low-power WAN to support the IoT
We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading
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News
29 Mar 2017
Are ethical questions holding back AI in France?
France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics Continue Reading
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News
28 Mar 2017
Threats grow in Saudi Arabia’s cyber sector
Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading
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News
06 Mar 2017
3D printing gets serious in the Netherlands
3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading
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News
03 Mar 2017
UK sailing team picks BT to help beat Oracle at America’s Cup
BT is to supply a 4G wireless and fixed network to support the Land Rover BAR America’s Cup team, led by Olympian Ben Ainslie, in its bid to win the 35th America’s Cup Continue Reading
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News
02 Mar 2017
MWC 2017: Barcelona trial uses IoT and big data to manage tourists
Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading
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News
17 Feb 2017
HPE services and CSC to become DXC Technology
The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading
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Feature
14 Feb 2017
Cloud contracts are still a minefield
Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
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News
07 Feb 2017
Middle East and North Africa public cloud spend to hit $2bn by 2020
Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading
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News
06 Feb 2017
McDonald’s in Saudi Arabia to support growth with SAP
Fast food chain is using SAP software to help it better understand its customers and operations Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
29 Jan 2017
Artificial intelligence will increase productivity by sharpening human mind
The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading
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News
26 Jan 2017
Mixed feelings on Australian enterprise app market
The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading
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News
18 Jan 2017
Facebook chief reveals real cost of Oculus in court testimony
Testifying in an IP-theft case against Facebook-owned Oculus, Mark Zuckerberg reveals the acquisition cost $3bn, not $2bn as originally announced Continue Reading
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News
16 Jan 2017
Network overhaul speeds up business for motor racing venue
Rockingham Motor Speedway in Northamptonshire beefs up network infrastructure to support expansive business plans Continue Reading
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News
15 Jan 2017
The evolution of smart Dubai
Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du. Continue Reading
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News
11 Jan 2017
Tech focus helps Singapore go second in globalisation index
Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading
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News
04 Jan 2017
Customer-first approach will make 2017 a challenge for Dutch CIOs
CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate Continue Reading
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News
20 Dec 2016
Top 10 cyber crime stories of 2016
Here are Computer Weekly’s top 10 cyber crime stories of 2016: Continue Reading
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News
09 Dec 2016
IT Priorities 2017: Nordic organisations to spend more on cloud services
The adoption of cloud computing in its many guises will be a top priority in the Nordic region in 2017 Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
06 Dec 2016
Internet of things gains momentum in Southeast Asia
IoT has been much hyped in Southeast Asia, and organisations in the region are testing the technology's potential Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
29 Nov 2016
How a London club enhanced its facilities with wireless charging
The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading
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News
18 Nov 2016
Nestlé picks Telefónica to build IoT for coffee machines
Nestlé’s professional business services unit will incorporate internet of things technology into its coffee machines in pursuit of greater efficiency and customer satisfaction Continue Reading
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News
17 Nov 2016
Telenor IoT strategy required core software change
Norwegian telco is expanding its internet of things business, which packages all the components its customers require to offer IoT-based services Continue Reading
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News
16 Nov 2016
UK almost bottom of OECD pile for ICT investment
The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading
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E-Zine
15 Nov 2016
Counting the cost of financial cyber crime
In this week’s Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer’s guide, on server operating systems, looks at the new features in Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping motivate staff. Read the issue now. Continue Reading
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News
11 Nov 2016
White space spectrum to bring wireless broadband to Isle of Arran
Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading
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News
02 Nov 2016
Australia and New Zealand IT pros on bigger salaries than UK equivalents
Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys Continue Reading
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E-Zine
20 Oct 2016
Reinventing Bahrain’s Kanoo Group through digital technology
In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading
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News
10 Oct 2016
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
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News
04 Oct 2016
Demand rises for low-cost flash storage across Australia
Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity Continue Reading
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News
04 Oct 2016
DDoS attacks consistent, relentless and costly, report shows
The latest global DDoS report from Neustar underlines the importance of investing in appropriate defences as the high volume of attacks looks set to increase Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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Opinion
08 Sep 2016
A new nearshoring game is emerging
Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading
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News
05 Sep 2016
Mobile device use feeds card fraud in Asean region
Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading
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News
30 Aug 2016
Westpac bank launches Databank data protection service
Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading
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News
26 Aug 2016
Law firms planning litigation market for GDPR
Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading
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News
23 Aug 2016
Singapore models entire country in 3D with smart map
Singapore authorities are creating 3D maps of the entire country to help organisations in the public and private sector make better planning decisions. Continue Reading
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News
09 Aug 2016
PwC Australia uses gamification to teach cyber security lessons
With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack Continue Reading
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News
20 Jul 2016
Benelux CIO interview: Paul Elich, CIO at KLM
Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading
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Feature
13 Jul 2016
CIO Interview: Graeme Hackland, Williams Martini Racing
Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading
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News
13 Jul 2016
Panera transforms digital infrastructure with Cisco
At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading
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News
12 Jul 2016
IBM sets up security centre in Canberra
IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap Continue Reading
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E-Zine
12 Jul 2016
IBM’s Watson gets to work
In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading
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Feature
08 Jul 2016
CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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News
20 Jun 2016
Lower average cost of Australian data breaches is not a sign of comfort
The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading
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News
17 Jun 2016
Hays Recruitment service desk project is all gain and no pain
The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading
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News
13 Jun 2016
Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger
The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading
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News
08 Jun 2016
Citrix expands in Middle East with first Saudi Arabia office
Citrix is increasing its presence in the Middle East, opening its first office in Saudi Arabia with plans to expand into Qatar and Egypt Continue Reading
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News
07 Jun 2016
Unlicensed software rife among Asean computer users, says BSA
The Asean region has the highest levels of unlicensed software use, according to the 2016 Global Software Survey from the Business Software Alliance (BSA) Continue Reading
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E-Zine
24 May 2016
Data drives Leicester City FC to victory
In this week’s Computer Weekly, we find out how data analytics and wearable technology made the difference in helping Leicester City FC become the surprise winners of the Premier League. Our latest buyer’s guide looks at 3D printing and asks if it is ready for widespread enterprise use. And IT leaders tell us their strategies for successful technology sourcing. Read the issue now. Continue Reading
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News
16 May 2016
Foxy Leicester City FC won Premiership with data analytics
Leicester City Football Club was the surprise winner of this season’s English Premier League, thanks, in part, to data analytics Continue Reading
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News
29 Apr 2016
Cyber security in Belgium will gain prominence after terror attacks
Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading
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News
29 Apr 2016
Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace
One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading
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News
28 Apr 2016
Disrupting IT in the Nordics, from banks to taxis
IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading
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News
27 Apr 2016
Mobilising a workforce drives up performance and productivity
Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading
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News
27 Apr 2016
Singapore is second most cloud ready country in Asia-Pacific
Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading
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News
25 Apr 2016
Indonesian internet users turn to smartphones to go online
Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading
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News
18 Mar 2016
CIO interview: Stuart Birrell, Heathrow Airport
Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model Continue Reading
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News
09 Mar 2016
Hilton hotel chain powers robot concierge with IBM Watson
The Hilton Worldwide hospitality chain is trialling a robot concierge named Connie, backed by IBM's cognitive computing programme Watson Continue Reading
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News
22 Feb 2016
HR technology heads to cloud in Finland
Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading
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E-Zine
18 Feb 2016
CW Europe: February 2016
In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading
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Feature
28 Jan 2016
Five CIO tips for building an IT strategy in the digital age
CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution Continue Reading
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News
22 Jan 2016
Crunch time for Australian CIOs as analytics platforms drive strategy in 2016
CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading
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News
20 Jan 2016
PwC acquires Polish cloud consultancy for European operation
PwC is buying Poland-based IT services firm Outbox to build its cloud skills and resources across Europe Continue Reading
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News
12 Jan 2016
Police take action against cyber extortion gang DD4BC
Police have made one arrest and gathered evidence in searches of properties in an international operation aimed at cyber extortion gang DD4BC Continue Reading
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News
05 Jan 2016
Fears of software skills shortage in Germany and the Netherlands
Organisations in Germany and the Netherlands are struggling to fill positions for software developers as they digitise Continue Reading
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News
29 Dec 2015
CIO interview: Chris Hewertson, CTO at hotel group GLH
Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading
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News
09 Dec 2015
Russian big data in early stages
The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading
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News
07 Dec 2015
Cyber attacks an increasing concern for Asean countries
Organisations in the Association of Southeast Asian Nations are increasingly the targets for cyber criminals, according to a report focused on the region Continue Reading
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News
04 Dec 2015
India’s HCL opens Estonian operation to support Nordic customers
HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading
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News
04 Dec 2015
Wetherspoon pub chain warns customers of data breach
Discovery of a data breach at JD Wetherspoons comes hard on the heels of a breach at TalkTalk, underlining the importance of keeping customer data safe Continue Reading
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News
25 Nov 2015
Data breach hits Hilton Worldwide hotel chain
Hilton Worldwide says malware found its way onto point of sale (PoS) systems and enabled attackers to steal payment card information Continue Reading
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News
12 Nov 2015
The British Museum uses Google Street View to boost online access to exhibits
The Google Cultural Institute has partnered with The British Museum to help make its collections accessible to people around the world Continue Reading
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News
09 Nov 2015
Amsterdam Arena aims to set digital example to others
The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading
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Feature
19 Oct 2015
How CIOs can raise their 'IT clock speed' as pressure to innovate grows
CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading
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News
03 Oct 2015
What to consider when IT outsourcing contracts come up for renewal
Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading
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News
29 Sep 2015
Two thirds of UK businesses never meet important customers
British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading
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News
28 Sep 2015
CIO interview: Daniel Marion, head of ICT at Uefa
Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading
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News
21 Sep 2015
Gigabit network is more than a fringe benefit for city of Edinburgh
As CityFibre begins a 150km fibre dig in Edinburgh, local businesses and the city council outline their objectives and plans for ultrafast broadband Continue Reading
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News
11 Sep 2015
Tennis governing body ATP outsources digital development
The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading
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News
26 Aug 2015
William Hill kicks off football season with blast from the past
A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading
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Opinion
25 Aug 2015
Life’s a breach: How to handle the press after a hacking attack
Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading
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News
20 Aug 2015
Premiership Rugby scores security and efficiency with Intralinks
By setting access controls, Premiership Rugby can ensure that its partners get quick access only to role-appropriate content Continue Reading
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News
15 Jul 2015
Huawei to implement 4.5G network for Shanghai Disney
Huawei signs world’s first 4.5G network co-operation agreement to implement a smart city network at the Shanghai Disney resort Continue Reading
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News
03 Jul 2015
Wi-Fi enhances guest experience and profitability for Belgian theme park
Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities Continue Reading