IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
26 Nov 2021
Post Office inquiry clears up opaque stance on subpostmaster compensation
The chair of the Post Office scandal public inquiry has confirmed the compensation of a group of subpostmasters will be revisited Continue Reading
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News
25 Nov 2021
Post Office supported 1999 law change that eased prosecutions using computer evidence
The Post Office made clear its support for a change in UK law regarding computer evidence that was making prosecution 'onerous' - a change which later helped to wrongfully convict subpostmasters Continue Reading
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News
25 Nov 2021
UK consumers warned of increase in credit card application fraud
There has been a sharp rise in fraudsters using stolen personal details to open credit card accounts Continue Reading
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Opinion
23 Nov 2021
How can specialist retailers get closer to their customers?
In many cases, a customer needs more than just picking an item off the shelf or opening a box left on the doorstep – they need domain expertise Continue Reading
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News
22 Nov 2021
Upcoming holidays prompt ransomware warning from authorities
Ransomware gangs know how calendars work, and may target their attacks around major holidays to take advantage of more people being off work, according to a new alert Continue Reading
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News
22 Nov 2021
More wrongful convictions overturned in Post Office scandal
Seven more subpostmasters have been cleared after the Post Office charged them for crimes caused by its faulty Horizon software, taking the total of people wrongfully convicted to 72, with more to come Continue Reading
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News
22 Nov 2021
Black Friday cyber warning for 4,000 card-skimming victims
NCSC warns thousands of small retailers that their websites are being exploited to steal customer data Continue Reading
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News
19 Nov 2021
Subpostmasters asked to withdraw support for Post Office scandal inquiry
Subpostmaster campaign group founder calls for members to withdraw support for public inquiry into Horizon IT scandal over lack of adequate compensation Continue Reading
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News
18 Nov 2021
Six more former subpostmasters have convictions overturned
A total number of 65 subpostmasters have now had criminal convictions overturned in Post Office Horizon scandal Continue Reading
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News
17 Nov 2021
Amazon to stop accepting Visa credit cards in UK due to high fees
Online retail giant Amazon will stop accepting UK Visa credit card payments from January next year Continue Reading
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News
17 Nov 2021
Post Office agrees to share privileged legal information with Horizon scandal inquiry
The Post Office will waive professional legal privilege for documents relating to legal advice it received regarding subpostmaster prosecutions Continue Reading
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News
16 Nov 2021
Blueprint for future high street shows tech’s role in creating thriving communities
Technology will play an important role in creating thriving communities after Covid-19 lockdowns renew interest in local high streets Continue Reading
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News
16 Nov 2021
Can UAE become a world leader in AI?
The UAE has launched multiple programmes as it bids to be a world-leading location for artificial intelligence innovation Continue Reading
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16 Nov 2021
Government and Post Office should stop discussing Horizon victim compensation and pay it
The first hearing in the Post Office Horizon scandal public inquiry hears why victims should be paid compensation immediately Continue Reading
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E-Zine
16 Nov 2021
How cosmetics retailer Lush authenticates with ease
In this week’s Computer Weekly, we find out how Lush has modernised user authentication, governed by a desire to care for customer data. We also talk to the chief data officer at Nasa about data as a strategic asset, and the ground of better decision-making. And we foreground a call for the government and the Post Office to compensate victims of the Horizon computer system without delay. Read the issue now. Continue Reading
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News
15 Nov 2021
UK government proposes new rules for digital supply chain security
Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading
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News
15 Nov 2021
Convictions of eight former subpostmasters in Scotland under review
The Scottish Criminal Cases Review Commission is investigating eight potential miscarriages of justice linked with faulty Post Office IT system Continue Reading
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Feature
12 Nov 2021
Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey
The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future Continue Reading
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News
11 Nov 2021
Online sales now account for 34.4% of M&S clothing and home goods
Ongoing digital transformation sees online sales grow for M&S as pandemic consumer habits continue Continue Reading
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Feature
10 Nov 2021
Digital surveillance of remote workers may increase enterprise risk
From productivity tools to security threats, we explore how digital surveillance is forcing remote workers towards shadow IT Continue Reading
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Feature
10 Nov 2021
How to manage endpoint security in a hybrid work environment
The future of the workplace is clearly hybrid, but this has untold implications around endpoint security. How can businesses overcome these? Continue Reading
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News
09 Nov 2021
What’s up with Wotsits, Quavers and Monster Munch?
IT failure leads to shortages of popular UK crisps on supermarket shelves resulting in extraordinary price hikes on eBay Continue Reading
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News
09 Nov 2021
Government and Post Office should stop discussing Horizon victim compensation and pay it
The first hearing in the Post Office Horizon scandal public inquiry hears why victims should be paid compensation immediately Continue Reading
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News
08 Nov 2021
How cosmetics retailer Lush made over its approach to authentication
Evolving approaches to IT at cosmetics retailer Lush meant the organisation’s previous approach to authentication was no longer up to scratch. Find out how it overcame this hurdle Continue Reading
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News
07 Nov 2021
Technology spending reaches record levels, fuelling jobs boom
Spending on IT has reached its highest levels for a decade but a shortage of skilled IT professionals could dampen growth Continue Reading
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News
05 Nov 2021
Number of subpostmasters appealing convictions reaches 137 at one legal firm
Former subpostmasters convicted of crimes based on data from error-prone Post Office computer system continue to embark on appeals Continue Reading
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News
05 Nov 2021
Police interview former Fujitsu staff for second time in potential perjury investigation
Former Fujitsu staff who gave evidence in subpostmaster trials have been questioned by police for a second time Continue Reading
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Feature
04 Nov 2021
How in-store technology is supporting retail’s sustainability agenda
Boots, Costa Coffee and the major grocers’ in-store technology focus is switching towards systems supporting sustainability goals Continue Reading
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News
04 Nov 2021
Fujitsu escaped huge lawsuit because Post Office behaved so badly in Horizon scandal
How Fujitsu has so far avoided a huge lawsuit in relation to its role in the Horizon scandal Continue Reading
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Opinion
03 Nov 2021
Security Think Tank: SASE – marketing buzz or the future of security?
SASE architectures promise to prevent multiple types of cyber attacks, but deciding whether SASE is right for your organisation will require understanding whether SASE is a fit for your use cases in IT Continue Reading
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Feature
26 Oct 2021
Retail tech community reacts to BNPL regulatory proposals
Regulation is coming to the buy now, pay later market, but what does it mean for a retail tech community increasingly embracing these solutions? Continue Reading
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E-Zine
26 Oct 2021
Managing cyber risk by integrating supply chains
In this week’s Computer Weekly, our latest Buyer’s Guide examines the security and IT integration challenges of modern supply chains, especially post-pandemic – while we also talk to the CEO of software provider SolarWinds about how the company overcame its huge supply chain attack. And we look at how a small town in Lancashire was chosen as the HQ for the UK’s new National Cyber Force. Read the issue now. Continue Reading
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News
25 Oct 2021
Attempted hack causes Tesco website outage
Retailer’s website and app back after attempted hack caused problems over the weekend Continue Reading
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News
22 Oct 2021
Post Office board ‘appalling’ and ‘short-sighted’, said minister researching Horizon project in 2000
A government minister investigating the controversial Horizon IT project in 2000 described the Post Office board of directors as ‘appalling, short-sighted and partisan’ Continue Reading
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News
21 Oct 2021
Depop launches programme to help charities sell online
Online marketplace Depop has launched a programme to make it easier for charities to set up shops and sell goods online through its platform Continue Reading
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News
15 Oct 2021
Argos topped online sales for sports and outdoor gear in 2020
Research by betting firm Wette.de has found Argos was the top retailer for online sales of sports-based and outdoor goods during the height of the pandemic Continue Reading
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News
15 Oct 2021
Manchester City teams up with Qualtrics for fan experience management
Manchester City is teaming up with online survey software firm Qualtrics, part-owned by long-term City Football Group supplier SAP, to engage more intelligently with the football club’s fanbase Continue Reading
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News
15 Oct 2021
Global IT outsourcing sees record spending and no sign of slowing
Cloud services are being taken up by enterprises rapidly as they accelerate digital transformations Continue Reading
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News
13 Oct 2021
Post Office Horizon scandal inquiry announces first public hearing
Public inquiry into the Post Office Horizon scandal will hold its first public hearing next month Continue Reading
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News
08 Oct 2021
Craft beer specialist Brewdog fixes serious app vulnerability
Vulnerability in brewer’s mobile app could have resulted in serious consequences for its shareholders and customers Continue Reading
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News
07 Oct 2021
How data drives Air Canada’s cargo business
Data-driven insights and artificial intelligence are helping Air Canada to find a new business path as it expands its cargo business following the pandemic Continue Reading
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News
06 Oct 2021
US lawmakers propose ransomware reporting rules
Former presidential candidate Elizabeth Warren lends her support to a bill that would require corporate ransomware victims to disclose more information about their attacks to the authorities Continue Reading
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News
06 Oct 2021
Ocado gets closer to autonomous delivery with Wayve trial
Startup Wayve takes what it believes is a different approach to autonomous driving by modelling the behaviour of a driver Continue Reading
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News
29 Sep 2021
UK consumer trust in banks, retailers and telcos declines as scams increase
Consumers are blaming banks, retailers and social media for the huge increase in online scams, survey shows Continue Reading
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News
28 Sep 2021
Dutch IT firm transforms HR policy built on lessons from pandemic
Software firm rips up human resources rule book and replaces it with a hybrid working policy Continue Reading
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News
23 Sep 2021
Fresh alert over Conti ransomware surge
Conti ransomware crew appears increasingly active, prompting fresh warnings from the US authorities Continue Reading
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News
21 Sep 2021
BlackMatter gang ramps up attacks on multiple victims
A wave of new BlackMatter ransomware attacks is hitting organisations around the world, even as the US authorities mull new sanctions on ransom payment infrastructure Continue Reading
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Blog Post
16 Sep 2021
Digital retail: how to optimise success
GUEST BLOG: In this contributed blog post, Greg Ouillon, CTO, New Relic, talks about digital retail and how it has shifted during the pandemic. The last year has certainly changed the high street ... Continue Reading
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News
16 Sep 2021
Bitdefender launches free REvil ransomware decryptor
Working alongside law enforcement partners, Bitdefender has developed and released a tool to help REvil victims recover their data for free Continue Reading
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News
14 Sep 2021
CCRC refers six more subpostmaster convictions for appeal
An additional six subpostmasters’ convictions have been referred for appeal in Post Office IT scandal Continue Reading
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E-Zine
14 Sep 2021
Is 3D printing about to hit the mainstream?
In this week’s Computer Weekly, we find out about the emerging consumer services using 3D printing and ask if the technology is about to go mainstream. Our latest buyer’s guide looks at the importance of sustainable datacentres. And we analyse the risks of increasing contactless card spending limits and whether tech could help. Read the issue now. Continue Reading
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News
13 Sep 2021
Smishing attacks up sevenfold in six months
Scam text messages are reaching pandemic proportions, thanks in part to the pandemic Continue Reading
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News
09 Sep 2021
UK GDPR faces changes under planned reforms
DCMS is launching a major consultation on proposed changes to the UK’s data protection regime, under which several key elements of the GDPR are likely to change Continue Reading
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News
08 Sep 2021
Stolen credit card data worth about £13 on dark web, PayPal worth more
The average price of a stolen credit card on a dark web marketplace comes in at around $17.40, or £12.60, according to new data – but the real money for cyber criminals is in hacked PayPal accounts Continue Reading
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News
06 Sep 2021
Room for improvement in UK right to repair laws
The UK government introduced right to repair legislation earlier in 2021 to combat the growing issue of electronic waste, but data sanitisation firm Blancco says that while it’s a step in the right direction, there is definitely scope for improvement Continue Reading
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News
02 Sep 2021
Apple workers challenge company on toxic workplace culture
Workers participating in the #AppleToo movement say they have collected nearly 500 testimonies from employees about their experiences of discrimination, harassment and abuse at Apple Continue Reading
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News
02 Sep 2021
How high can the contactless card limit go without two-factor authentication?
The spending limit for contactless cards has reached an eyebrow-raising triple-digit figure – £100 – raising questions about the need for user authentication Continue Reading
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News
01 Sep 2021
University of Sunderland applies technology through robot dog
Students will apply technologies such as artificial intelligence to robotic dog as part of their learning Continue Reading
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News
31 Aug 2021
Subpostmasters demand more clarity on Horizon public inquiry before committing their support
Subpostmaster campaign group founder demands that financial redress for members be included in public inquiry before it ‘willingly’ participates Continue Reading
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News
27 Aug 2021
Are proposed data protection changes a threat to UK citizens’ privacy?
Though changes are as-yet undefined pending an upcoming consultation, concerns are already being expressed over the government’s plan to liberalise data protection laws in the service of innovation and growth Continue Reading
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Feature
26 Aug 2021
Boots leading drive for ‘professionalisation of IT’ in retail
Boots becomes member of the BCS, the Chartered Institute for IT, as CIO Rich Corbridge accelerates drive for the ‘professionalisation of IT’ Continue Reading
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News
26 Aug 2021
Tech giants commit to Biden's cyber security action plan
Some of the world’s most prominent tech giants have made a series of commitments to enhance the US’ national cyber security posture following a high-profile meeting with president Biden Continue Reading
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News
26 Aug 2021
Government unveils post-Brexit data flow proposals
The government will pursue data partnerships with countries including Australia, South Korea and the US as part of a post-Brexit data regime that may also see substantial changes to the UK’s data protection law Continue Reading
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News
26 Aug 2021
NZ privacy lead John Edwards named new information commissioner
DCMS has named John Edwards, currently New Zealand privacy commissioner, to succeed Elizabeth Denham as UK information commissioner Continue Reading
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News
25 Aug 2021
UK loses £1.3bn to fraud and cyber crime so far this year
New figures from the National Fraud Intelligence Bureau show a threefold spike in reported financial losses to fraud and cyber crime in the first six months of 2021 Continue Reading
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News
24 Aug 2021
Half of MS Exchange servers at risk in ProxyShell debacle
Up to 50% of MS Exchange users in the UK are exposed to three vulnerabilities that are now being actively exploited Continue Reading
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E-Zine
24 Aug 2021
How datacentre power growth is leaving Dublin in distress
In this week’s Computer Weekly, we look at the challenges faced by Dublin’s datacentre sector, as growth leaves the city’s electricity infrastructure creaking. We ask whether recent initiatives to close the UK’s digital skills gaps are working. And we examine the latest injustice to hit the Post Office Horizon scandal. Read the issue now. Continue Reading
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News
20 Aug 2021
Swedish IT industry braced for China’s response to Huawei 5G ban
Swedish IT and communications equipment suppliers fear economic backlash from China following Huawei ban Continue Reading
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Blog Post
18 Aug 2021
Bridging the Digital Skills Gap in Retail
GUEST BLOG: In this guest post, Laurent Homeyer, retail and hospitality industry advisor in EMEA & APJ at Workday, discusses the need for digital skills as physical retail starts to re-open. ... Continue Reading
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News
18 Aug 2021
A digital twin for farming
We speak to a company that has pioneered digital plant growth for indoor farming Continue Reading
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News
17 Aug 2021
Overturned convictions of subpostmasters mount up, but 555 victims no closer to justice
The government has failed to provide fair compensation to the subpostmasters who exposed the full extent of the Horizon scandal to the world Continue Reading
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News
16 Aug 2021
Nearly half of retailers hit by ransomware in 2020
In the face of increasingly prevalent and sophisticated ransomware attacks, retail organisations need to develop alternative ways of restoring lost or encrypted data, as paying the ransom does not guarantee its return in almost a third of cases Continue Reading
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News
11 Aug 2021
Four more subpostmasters set to have convictions overturned
A further four subpostmasters are set to have their wrongful convictions overturned in the latest development in the Post Office Horizon scandal Continue Reading
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News
10 Aug 2021
Dutch lead the way in protecting themselves against internet risks
Dutch citizens come top in a study on awareness of internet risks in Europe, which showed major differences across the continent Continue Reading
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News
06 Aug 2021
CIO interview: Michael Voegele, CDIO, Philip Morris International
Tobacco giant’s CDIO is helping to transform the company’s business model through smart use of technology Continue Reading
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News
04 Aug 2021
M&S launches initiative to hire software engineers
Supermarket and department store M&S has launched an initiative designed to help it find software engineering talent Continue Reading
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News
03 Aug 2021
Executive interview: Chris McShane, MD, Halfords Mobile Experts
Cycling and motoring retailer Halfords has developed its own service management software, which it is now taking to market Continue Reading
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News
02 Aug 2021
Building supply chain resilience with cloud ERP
Vallen Asia’s cloud enterprise resource planning system has enabled it to scale its operations across the region and made its supply chain operations more resilient amid the pandemic Continue Reading
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News
28 Jul 2021
COP26 cyber resource hub launched for Glasgow businesses
New digital information hub for Glasgow business to help organisations keep secure both physically and online ahead of major climate change summit Continue Reading
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Opinion
28 Jul 2021
Security Think Tank: Consider cyber policies and procedures as you welcome employees back
With Covid-19 restrictions easing, offices are welcoming back remote workers this summer, bringing with them their notebooks and mobiles, and creating an endpoint management headache for CISOs. What do security teams need to account for to protect their returning office workers? Continue Reading
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News
22 Jul 2021
Government to fund interim compensation of up to £100,000 for each wrongly convicted subpostmaster
The government will pay interim compensation within weeks to subpostmasters who were wrongly convicted of crimes due to computer errors Continue Reading
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Feature
22 Jul 2021
New thinking and systems required to tackle online fraud in retail
Online fraud is a growing problem for retail, but are merchants doing enough to update systems and how should they change their actions to address it? Continue Reading
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E-Zine
20 Jul 2021
Ripe for change – mixing digital innovation with traditional winemaking
In this week’s Computer Weekly, we find out how global winemaker Concha y Toro uses the latest tech to enhance 150-year old traditional processes. Pharma giant GSK explains how an API strategy is changing its business model. And we talk to retailers using video technology to bridge the gap between in-store and online selling. Read the issue now. Continue Reading
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News
19 Jul 2021
A dozen more subpostmaster prosecutions quashed in Horizon scandal
Twelve more former subpostmasters have had wrongful convictions for financial crimes overturned in the Court of Appeal Continue Reading
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News
14 Jul 2021
More than half of European IT outsourcing spending will soon be on cloud services
Cloud services will soon be the largest part of the IT services market in Europe, as enterprises invest in them as part of their Covid-19 recovery strategies Continue Reading
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News
14 Jul 2021
Multiple Microsoft bugs being actively exploited
Microsoft’s July Patch Tuesday update fixes 117 vulnerabilities, 13 rated as critical and four already being actively exploited Continue Reading
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News
13 Jul 2021
Russia tightens pressure on global IT companies
Russian authorities will force certain IT companies with customers in Russia to open local offices Continue Reading
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News
12 Jul 2021
Taxpayers will have to pay at least £300m to bail out Post Office after scandal
The cost of a scheme set up to compensate subpostmasters who were victims of the Horizon IT scandal will exceed £300m even before damages are paid to all those who suffered Continue Reading
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Feature
12 Jul 2021
Tech and new experiences tackling trouble at t’mall
UK shopping centres are under pressure, but new concepts, tech-infused spaces, and fresh approaches to consumer engagement are revitalising the sector Continue Reading
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News
09 Jul 2021
Government commitment to Post Office Horizon victims was a ‘false promise’
The government has made no contact with subpostmasters two months after it said it would work with them to ensure they get speedy and fair compensation for their losses as a result of Post Office IT scandal Continue Reading
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News
08 Jul 2021
How GSK Consumer Healthcare builds out its platform business
GSK Consumer Healthcare’s products are sold through retailers and chemist shops, and it is now connecting directly with consumers through APIs Continue Reading
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News
08 Jul 2021
CIO interview: Claire Dickson, group CIO, DS Smith
Settling into her new role, Claire Dickson is working with the business to make strategic progress, smart, data-led changes and create a five-year digital strategy Continue Reading
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Opinion
08 Jul 2021
Security Think Tank: Reopening is an opportunity to reassess wider security posture
With Covid-19 restrictions easing, offices are welcoming back remote workers this summer, bringing with them their notebooks and mobiles, and creating an endpoint management headache for CISOs. What do security teams need to account for to protect their returning office workers? Continue Reading
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News
07 Jul 2021
Former Bank of England CIO joins Co-op Group as CTO
Rob Elsey joins the Co-op Group at a time when the organisation is undergoing major digital transformation Continue Reading
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News
07 Jul 2021
Opportunists seen targeting Kaseya REvil victims
Malwarebytes researchers highlight new spam campaign targeting businesses impacted by the ongoing Kaseya REvil ransomware incident Continue Reading
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News
06 Jul 2021
Ocado sees 19.8% increase in retail business revenue
Online retailer’s half-year results show a significant increase in revenue for its retail business, with numbers reaching £1.2bn Continue Reading
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News
06 Jul 2021
Cyber insurance costs up by a third
The frequency and severity of ransomware attacks is a leading factor behind a substantial increase in the cost of obtaining cyber security insurance Continue Reading
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News
06 Jul 2021
Manutan claws back 25% of storage admin time in switch to Pure
Industrial and office supply giant needed to replace 3Par arrays then made a rapid switch to Pure Storage FlashArray flash storage when the ageing HPE hardware crashed during POC Continue Reading
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News
05 Jul 2021
REvil crew wants $70m in Kaseya ransomware heist
Two days after one of the largest ransomware attacks in history by the REvil/Sodinokibi gang, the security community is assessing its next moves, while over 1,000 victims remain in limbo Continue Reading
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News
02 Jul 2021
Should I be worried about PrintNightmare?
The accidental publication of proof of concept code for a Windows vulnerability, and the reclassification of said bug from low to critical severity, has the cyber community concerned. Is it right to be? Continue Reading