Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
-
News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
-
News
13 May 2024
Maria 01 rolls out ambitious pan-Europe startup plan
Ten-year plan will see pan-Nordic tech startup ecosystem based in Finnish capital Continue Reading
-
News
07 Nov 2023
Gartner Symposium: More about AI
The keynote presentation on the second day of the Barcelona conference examined whether artificial intelligence should be more intelligent than humans Continue Reading
-
News
07 Nov 2023
VMware consolidates AI push at Explore in Barcelona
VMware’s vision is of ‘cloud smart’ enterprises that run on-premise, in multiclouds and in the ‘edge cloud’, with secure and compliant generative AI fuelling efficient business processes Continue Reading
-
News
07 Nov 2023
AI Safety Summit review
Computer Weekly takes stock of the UK government’s AI Safety Summit and the differing perspectives around its success Continue Reading
-
Tip
06 Nov 2023
7 tips for implementing a transportation management system
Implementing a transportation management system can be a challenging process, so supply chain leaders should follow some best practices to ensure success. Learn more. Continue Reading
-
News
06 Nov 2023
Gartner Symposium: It’s all about AI
CEOs want CIOs to take the lead when it comes to AI business initiatives. IT leaders need a clear plan of what they want to do with AI Continue Reading
-
News
06 Nov 2023
NatWest taps IBM skills for generative AI
NatWest and IBM are developing generative AI capabilities to expand the capabilities of the bank’s virtual customer assistant Continue Reading
-
Blog Post
06 Nov 2023
The great AI threat, or not...
Depending on who you talk to, Rishi Sunak's much-hyped AI Safety Summit was an act of extreme hubris by the UK government, a wasted opportunity, or a historic milestone in the development of ... Continue Reading
-
News
06 Nov 2023
Netherlands starts building its own AI language model
Dutch government allocates €13.5m to develop an open artificial intelligence language model according to national values and guidelines. Continue Reading
-
Feature
06 Nov 2023
Designing software for efficient IT operations
Rapid development and deployment of applications is not enough to achieve digitisation – IT operations needs to be re-engineered too Continue Reading
-
News
05 Nov 2023
AWS to open Malaysia cloud region in 2024
Amazon Web Services’ new cloud region in Malaysia will open next year to meet the increased demand for cloud services and support digitisation efforts in the country Continue Reading
-
Guest Post
03 Nov 2023
What are the options as SAP HANA 1.0 support in the Neo environment sunsets?
With support for SAP HANA 1.0 in the SAP BTP, Neo environment ending soon, users will face a choice between the Neo environment and Cloud Foundry for SAP HANA 2.0. Continue Reading
-
News
03 Nov 2023
Executive interview: Sergio Gago, Moody’s
Why should companies invest in quantum computing? We speak to Sergio Gago, managing director for artificial intelligence, machine learning and quantum at Moody’s Continue Reading
-
Opinion
03 Nov 2023
How to solve the computer evidence problem
The Law Commission is in disgrace for its historic misrepresentations of IT experts when pushing a change to the law on the use of computer evidence through Parliament. Continue Reading
-
Definition
02 Nov 2023
high-touch customer service
High-touch customer service is a category of contact center interaction that requires human interaction. Continue Reading
-
News
02 Nov 2023
Bristol and Cambridge to host 2024 AI supercomputers
Dell and HPE are working on supercomputers with the two universities as part of the government’s artificial intelligence funding drive Continue Reading
-
News
02 Nov 2023
How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data
UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Continue Reading
-
Opinion
02 Nov 2023
Law Commission misrepresented experts when it changed rule on computer evidence
The Law Commission repeatedly quoted vague, arm-waving, un-evidenced comments by judges who offered no insight into anything beyond their own technical ignorance. The law change made miscarriages of justice inevitable. Continue Reading
-
News
02 Nov 2023
SAP lays out generative AI strategy
SAP is incorporating generative AI capabilities into software development and the Hana database, prioritising data privacy and use cases that drive efficiency and cost savings for customers Continue Reading
-
News
01 Nov 2023
AI Summit: 28 governments and EU agree to safe AI development
In a joint communique at the UK government’s AI Safety Summit, all participating governments agreed to deepen their cooperation around the risks associated with artificial intelligence Continue Reading
-
News
01 Nov 2023
Cloud banking fintech unicorn cuts 50 staff
UK fintech unicorn reduces its total staff by about 7% with sales and marketing roles taking the biggest hit. Continue Reading
-
News
01 Nov 2023
Banking should start testing out quantum ideas
The finance sector should not ignore quantum computing, even though the technology is not yet ready Continue Reading
-
Tip
01 Nov 2023
7 advantages, disadvantages of using a TMS
Using a TMS can help companies in various ways, but it can also bring disadvantages. Learn more about the pros and cons of using a transportation management system. Continue Reading
-
News
01 Nov 2023
Lloyds bank kicks off Hyderabad operation
Lloyds Banking Group has opened its latest tech operation in Hyderabad, with plans to recruit around 600 IT experts Continue Reading
-
News
01 Nov 2023
Bosch Rexroth adds Nokia to automation ecosystem
Comms tech provider collaborates with global engineering firm to integrate virtualised operating system into its MX Industrial Edge on-premise operational technology to support private wireless 5G campus network and Industry 4.0 products Continue Reading
-
News
01 Nov 2023
Government announces millions to fund AI skills
Funding has been allocated to ensure the UK grows its understanding of artificial intelligence and develops an AI talent base to help properly utilise the technology in the future Continue Reading
-
Opinion
01 Nov 2023
The cause of the Post Office Horizon scandal? The Law Commission? Judges? Lawyers?
The appropriateness of the current law on the use of computer evidence in court is under the spotlight following Post Office scandal revelations Continue Reading
-
Blog Post
01 Nov 2023
From groundfrost to cloud, Cohesity puts SmartFiles on Snowflake
Data management matters, whether the process involved with locking down its existence are executed in the permafrost (on-premises) or in the frozen mists of the troposphere (cloud) as they circle ... Continue Reading
-
News
01 Nov 2023
Darktrace CEO Poppy Gustafsson on her AI Safety Summit goals
As the AI Safety Summit at Bletchley Park takes place, Computer Weekly caught up with Darktrace CEO Poppy Gustafsson to find out what one of the UK’s most prominent AI advocates wants from proceedings Continue Reading
-
Feature
31 Oct 2023
Are employee benefits required by law? Learn which to offer
HR leaders must be aware of which employee benefits are required by law so their organizations can remain compliant. Learn more about which benefits are optional. Continue Reading
-
Feature
31 Oct 2023
The world's most advanced Arabic LLM is now available on open source
On 30 August 2023, Abu Dhabi-based Inception, a subsidiary of G42, announced the release of an Arabic large language model to open source Continue Reading
-
Definition
31 Oct 2023
app
'App' is an abbreviated form of the word 'application.' An application is a software program that's designed to perform a specific function directly for the user or, in some cases, for another software program. Continue Reading
-
Definition
31 Oct 2023
Windows key (winkey)
The Windows key (winkey) is a button on a Windows computer keyboard. Continue Reading
-
News
31 Oct 2023
Zoom extends AI Companion as it hits million meetings milestone for summaries
Collaboration and communications company’s generative AI assistant sees expanded support for 32 more languages and added capabilities for events, in-meeting questions and meeting coaching Continue Reading
-
News
31 Oct 2023
Biden’s AI plans focus on US workers’ protection
The US president has issued an Executive Order that sets out his administration’s strategy for AI safety and security Continue Reading
-
News
31 Oct 2023
SEC sues SolarWinds, alleging serious security failures
SolarWinds and its CISO have been charged with fraud and internal control failures by the US authorities amid allegations of a series of cyber security failings leading up to the 2020 Sunburst attacks Continue Reading
-
News
31 Oct 2023
How much is enough to support those who maintain open source?
Without the ongoing work of developers, open source projects would become stale and riddled with unfixed bugs and security issues. We look at the issues of funding and fairness Continue Reading
-
Blog Post
31 Oct 2023
DataStax LangChain integration builds new link to gen-AI for developers
The open source Apache Cassandra database of course has given rise to DataStax, the company known for commercially supported services related to the database itself. Now describing itself as the ... Continue Reading
-
Opinion
30 Oct 2023
The implications of biased AI models on the financial services industry
The Bank of England has warned of the risk artificial intelligence models present in creating bias that could pose a threat to the UK’s financial services sector. How do those risks emerge and how they might be mitigated? Continue Reading
-
News
30 Oct 2023
UK government to invest £100m in using AI to research treatments for incurable diseases
Prime minister Rishi Sunak confirms £100m in government funding for AI-led research into incurable diseases Continue Reading
-
News
30 Oct 2023
Everdome unveils Spaces metaverse-as-a-service platform
Citing a McKinsey report that reveals 60% of users are eager to transform everyday life, Dubai-based metaverse project releases metaverse-as-a-service product line, which aims to make the immersive platform more accessible for all Continue Reading
-
News
30 Oct 2023
UK government AI Summit already branded ‘missed opportunity’
The dominance of big tech firms, a focus on speculative risks over real-world harms, and the exclusion of affected workers, mean the AI Safety Summit is a wasted opportunity, say civil society groups Continue Reading
-
News
30 Oct 2023
Frontier AI Taskforce starts recruitment drive
The second progress report from the Frontier AI Taskforce reveals new hires plus vacancy posts for software and research engineers Continue Reading
-
News
30 Oct 2023
Devon County digitises with Unit4 ERP
Unit4 and Embridge Consulting have paired up to help Devon County Council digitise its organisation, data and services Continue Reading
-
News
30 Oct 2023
FDM Group partners with ISACA to boost cyber training programme
The FDM Group has announced a partnership with ISACA to help develop and boost their cyber training programmes and credentials Continue Reading
-
Feature
30 Oct 2023
Greek data watchdog to rule on AI systems in refugee camps
A forthcoming decision on the compliance of surveillance and security systems in Greek refugee camps could set a precedent for how AI and biometric systems are deployed for ‘migration management’ in Europe Continue Reading
-
Tip
27 Oct 2023
3 benefits of integrating WMS and TMS software
The right software can help many logistics companies streamline operations, improve shipment visibility and optimize processes. Discover how a WMS-TMS integration can help. Continue Reading
-
News
27 Oct 2023
‘Egregious’ to link passport data with facial recognition systems
The Scottish biometrics watchdog has spoken out against the UK policing minister’s plans to integrate passport data with police facial recognition systems Continue Reading
-
News
27 Oct 2023
Google launches bug bounties for generative AI attack scenarios
Google expands its bug bounty programme to encompass generative AI and takes steps to grow its commitment to supply chain security as it relates to the emerging technology Continue Reading
-
News
27 Oct 2023
UK regulators confident they are ready for AI safety governance
MPs at a recent artificial intelligence governance meeting were keen to hear how Ofcom, the FCA and the ICO are preparing for UK AI legislation Continue Reading
-
News
27 Oct 2023
Webex deploys AI to enhance contact centre agent potential, boost CX
AI-powered innovations in contact centre designed to generate agent efficiency and well-being, resulting in reduced turnover and improved customer experiences, faster resolution of customer needs and real business outcomes Continue Reading
-
Tip
27 Oct 2023
LXP vs. LMS: What are the differences?
Newly remote workers expect employers to stay focused on their training and development. Learn how both an LMS and an LXP can help along with how their use cases differ. Continue Reading
-
News
26 Oct 2023
ChatGPT, Bard, lack effective defences against fraudsters, Which? warns
Consumer advocacy Which? warns that popular generative AI tools are vulnerable to loopholes that render existing protections against malicious usage easily bypassed Continue Reading
-
News
26 Oct 2023
Nimo Planet completes spatial computing system for hybrid work
Spatial computer productivity platform provider launches proprietary hardware and OS to enable virtual workplace system comprising personalised, multi-screen workspace experience to hybrid workforce Continue Reading
-
News
26 Oct 2023
Sunak sets scene for upcoming AI Safety Summit
Prime minister Rishi Sunak has outlined how the UK will approach making AI safe, but experts say there is still too big a focus on catastrophic but speculative risks over real harms the technology is already causing Continue Reading
-
News
26 Oct 2023
Boardrooms losing control in generative AI takeover, says Kaspersky
C-suite executives are increasingly fretful about what they perceive as a ‘silent infiltration’ of generative AI tools across their organisations Continue Reading
-
News
26 Oct 2023
Facebook pins future on Quest 3 and AI development
Parent company Meta has focused on establishing Twitter rival Threads and its new augmented reality headset Quest 3 Continue Reading
-
News
25 Oct 2023
Government-led Smart Data Discovery Challenge launched to stoke innovation
A government-led coalition has launched an open-call competition for ideas using smart data to help support individuals and small businesses, emulating open banking Continue Reading
-
Definition
25 Oct 2023
customer effort score (CES)
Customer effort score (CES) is a system for evaluating how much effort is required on the part of a customer to achieve satisfaction in their experience with a company. Continue Reading
-
News
25 Oct 2023
Demystifying the top five OT security myths
Goh Eng Choon, president of ST Engineering’s cyber business, outlines the common myths around OT security in a bid to raise awareness of the security challenges confronting OT systems Continue Reading
-
News
25 Oct 2023
Copilots, AI and Azure drive Microsoft revenue growth
AI dominated the Microsoft’s latest quarterly earnings. Copilot trials are being run by 40% of the Fortune 100 Continue Reading
-
News
25 Oct 2023
UK IT professionals express concerns about government’s generative AI goals
Research reveals 93% of UK IT professionals are concerned by the government’s current plan to become a global leader in artificial intelligence because of lack of training and risk assessment Continue Reading
-
News
24 Oct 2023
Michelle Donelan reaffirms UK's commitment to AI safety
In a keynote speech, the secretary of state for science, innovation and technology discussed the UK's pro-innovation approach to AI safety Continue Reading
-
News
24 Oct 2023
Research team tricks AI chatbots into writing usable malicious code
Researchers at the University of Sheffield have demonstrated that so-called Text-to-SQL systems can be tricked into writing malicious code for use in cyber attacks Continue Reading
-
News
24 Oct 2023
Kaspersky opens up over spyware campaign targeting its staffers
Kaspersky has shared more details of the TriangleDB spyware that was used against its own workforce by an unknown APT group Continue Reading
-
News
24 Oct 2023
OCBC to roll out GenAI chatbot
Singapore’s OCBC Bank is rolling out a GenAI chatbot powered by Azure OpenAI to assist employees with writing, research and idea generation Continue Reading
-
E-Zine
24 Oct 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now. Continue Reading
-
News
24 Oct 2023
Microsoft to invest A$5bn in Australia
Microsoft is making its largest investment in Australia to expand its infrastructure footprint, alongside plans to bolster skills training and cyber security in the country Continue Reading
-
Definition
24 Oct 2023
360-degree customer view
The 360-degree customer view is a comprehensive approach to understanding customers by compiling their individual data from various touchpoints into a single view. Continue Reading
-
News
23 Oct 2023
CTO interview: Pegasystems’ Don Schuerman on using AI to set business goals
Generative AI is on the cusp of allowing companies to automate business processes to meet business goals Continue Reading
-
Definition
23 Oct 2023
GR/IR clearing account (goods receipt/invoice receipt clearing account)
A GR/IR clearing account (goods receipt/invoice receipt clearing account) is a bookkeeping device that can be used when goods arrive before the invoice is generated or when an invoice arrives before the goods are delivered. Continue Reading
-
News
23 Oct 2023
Gartner: CIOs must prepare for generative AI disruption
The growth of generative AI poses risks and opportunities for IT and business leaders Continue Reading
-
News
23 Oct 2023
Taxpayers to fund a further £150m for Post Office IT scandal
Total bill for the scandal goes well over £1bn, as subpostmaster campaign leader considers private prosecutions of Post Office executives Continue Reading
-
News
23 Oct 2023
Magdi Yacoub Global Heart Centre completes contact centre upgrade
NGO dedicated to offering free-of-charge medical services to the Egyptian people chooses premise-based advanced comms platform to underpin each layer of communication at new facility Continue Reading
-
Feature
23 Oct 2023
Joining the dots for a seamless digital transformation journey
It is often the small things that have the greatest impact on a successful digital transformation project Continue Reading
-
Feature
23 Oct 2023
Jaguar TCS Formula E racing team making breakthroughs that will fine-tune electric road vehicles
The Jaguar TCS Formula E racing team is using software and digital simulations to continually improve its electric racing cars, leading to better performing electric vehicles on our roads Continue Reading
-
News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
-
Feature
20 Oct 2023
Five key questions about disaster recovery as a service
Disaster recovery as a service builds recovery data and systems into the cloud, accessible from anywhere. We look at the difference vs cloud backup, DRaaS use cases, the cost, and the firms that provide it Continue Reading
-
News
20 Oct 2023
CDO interview: Carter Cousineau, vice-president of data and model governance, Thomson Reuters
The news and information provider places a premium on responsible and ethical use of artificial intelligence, and central to that is the governance of data and the models surrounding it Continue Reading
-
Blog Post
20 Oct 2023
Endor Labs: The value of (zooming into) call graphs
This is a guest post for the Computer Weekly Developer Network written by Henrik Plate in his capacity as a security researcher at Endor Labs - a company known for its approach to ‘reachability ... Continue Reading
-
Blog Post
20 Oct 2023
How AI is reshaping global food systems
This is a guest post by Krishna Kumar, founder and CEO of Cropin In an era where technological advancements have revolutionised various industries, it is disheartening to witness the persistence of ... Continue Reading
-
News
19 Oct 2023
How AWS is building a tech stack for generative AI
Olivier Klein, chief technologist for Asia-Pacific and Japan at Amazon Web Services, dives deeper into the technology stack the company has built to ease GenAI adoption Continue Reading
-
Tip
19 Oct 2023
7 benefits of payroll automation
Automating payroll can help companies in various ways, including reducing costs and employee errors. Learn more about the benefits of payroll automation. Continue Reading
-
News
19 Oct 2023
Gitex Global: Dubai Department of Economy and Tourism builds AI engagement platform
Citizens of emirate set to gain access to platform designed to streamline the creation of business licence applications using artificial intelligence to solve the most common pain points in the journey and providing instant digital access to experts on demand Continue Reading
-
Definition
19 Oct 2023
CRM (customer relationship management)
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Continue Reading
-
News
19 Oct 2023
SAP results highlight AI-driven business software
SAP, like other enterprise software companies, is integrating artificial intelligence across its enterprise software portfolio Continue Reading
-
News
19 Oct 2023
Scality gets a jump with VMware Cloud Director integration
S3-compliant object storage specialist will use new OSIS integration with VMware’s cloud management tool to target service providers that want to deliver regional cloud offers Continue Reading
-
News
19 Oct 2023
Loughborough Uni to create five cyber AI research posts
Supported by Darktrace, Loughborough University is to recruit five doctoral researchers focusing on cross-disciplinary research in AI and cyber security Continue Reading
-
News
19 Oct 2023
Post Office auditors presumed subpostmasters were ‘on the fiddle’ or ‘in a muddle’
Public inquiry into Post Office scandal hears how head office staff routinely made negative assumptions about subpostmasters in small branches Continue Reading
-
Blog Post
19 Oct 2023
CNCF firms up Cilium cell structure
Cilium is a software project. It is also the name of a membrane-bound organelle found on most types of eukaryotic cell, although cilia are absent in bacteria - thank you Wikipedia. The name was ... Continue Reading
-
Blog Post
19 Oct 2023
Where is our National AI strategy heading?
The recent House of Lords Communications Committee expert witness session revealed a somewhat bizarre situation in government relating to our National AI Strategy. By her own admission, Dame Wendy ... Continue Reading
-
Tip
18 Oct 2023
5 real-world examples of customer obsession
Customer obsession requires organizations to place clients' needs at the center of all operations. Real-world examples include Equinox, Tabrick and GreenPal. Continue Reading
-
News
18 Oct 2023
Experts call for government to look beyond AI safety
Experts have warned there are far more near-term technology concerns than AI, such as facial recognition and the explosion of deepfakes Continue Reading
-
Blog Post
18 Oct 2023
Airbyte snaps on vector database connectors
Data scientists loves vector databases, this year more than ever. Why is this so? Because vector databases have the ability to detect and identify relationships in data, so their usage has become ... Continue Reading
-
Tip
18 Oct 2023
Outsourcing benefits administration: Learn what to consider
Outsourcing benefits administration can help companies in various ways, but HR leaders should learn what the arrangement will involve before moving forward. Continue Reading
-
News
18 Oct 2023
BT stitches multi-cloud with Global Fabric
UK’s leading telco unveils network-as-a-service offering designed to enable customers to boost cost, security and sustainability while optimising application performance and user experience Continue Reading
-
News
18 Oct 2023
Gitex Global 2023: Motul looks to deliver ‘effortless’ experiences in cloud comms
Global oil and lubricants company adopts suite of cloud-based contact centre and unified communications solutions to improve customer experience and enable global employees to collaborate better across borders Continue Reading
-
News
18 Oct 2023
SuiteWorld 23: Oracle NetSuite pushes business efficiency by way of AI
Oracle NetSuite’s Evan Goldberg posited AI old and new as means for organisations to do more with fewer resources, speaking at the company’s annual global SuiteWorld conference in Las Vegas Continue Reading
-
Opinion
17 Oct 2023
Generative AI is a game changer for higher education
As in most areas of society, generative AI presents risks and opportunities for the higher education sector. But regardless of which side of the debate you fall, it will be a revolutionary technology Continue Reading
-
News
17 Oct 2023
Gitex 2023: Avaya plots generative AI-powered future for customer experience
Leading comms and customer experience technology provider unveils Generative CX concept showing how artificial intelligence can sit at the core of experience transformation Continue Reading
-
News
17 Oct 2023
Government to pump £30m into NHS medtech
The government hopes the funding, which is available to integrated care systems across the country, will ease winter pressures through the help of technology Continue Reading