IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
20 Apr 2022
Financial Ombudsman Service chooses TCS as digital transformation partner
Tata Consultancy Services will build and implement key systems as part the Financial Ombudsman Service’s digital transformation Continue Reading
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News
19 Apr 2022
Median threat actor ‘dwell time’ dropped during 2021
Security teams appear to be getting better at detecting attackers within their networks, according to a report Continue Reading
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News
19 Apr 2022
Windows 7 and XP still more popular than Windows 11
Lansweeper audit of Windows devices finds more people are running unsupported Windows operating systems than the newest release Continue Reading
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Feature
14 Apr 2022
Refugee support group works with tech startup on reporting system
Computer Weekly speaks to a refugee support group about its ongoing collaboration with an academic tech startup to develop a digital human rights reporting system for refugees Continue Reading
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News
14 Apr 2022
Zhadnost DDoS botnet deployed against Finland
A coordinated DDoS attack hit two government ministries in Finland at the same time as Ukrainian president Volodymyr Zelensky delivered a virtual address to the Finnish parliament Continue Reading
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News
14 Apr 2022
Incontroller ICS malware has ‘rare, dangerous’ capabilities, says Mandiant
Mandiant joins a growing chorus of warnings over novel nation state threats to ICS systems Continue Reading
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News
13 Apr 2022
Microsoft patches two zero-days, 10 critical bugs
Patch Tuesday is here once again. This month, security teams must fix two privilege escalation zero-days in the Windows Common Log File System Driver and the Windows User Profile Service Continue Reading
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News
13 Apr 2022
Criminals researched hacking TTPs post-breach in ‘messy’ cyber attack
Sophos shares details of a cyber attack that saw attackers hang out in their victim environment for five months while they prepared to sow further mischief Continue Reading
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News
13 Apr 2022
More ANZ organisations warm to DevSecOps
About four in 10 organisations in Australia and New Zealand are undertaking the transition to development, security and operations, while a further 36% plan to do so in 2022, study finds Continue Reading
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News
12 Apr 2022
Universal IAM policy failings put cloud environments at risk
Almost all organisations lack appropriate IAM policy controls to effectively secure their data in the cloud, according to a damning study Continue Reading
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News
12 Apr 2022
PassiveLogic to get more active in smart building tech with $15m funding
Global alternative asset manager partners with provider of autonomous building systems and foundation technology for smart cities to bring the first general-purpose autonomous platform to the building market Continue Reading
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News
12 Apr 2022
Sandworm rolls out Industroyer2 malware against Ukraine
A second generation of the Sandworm-linked Industroyer malware has been identified by ESET researchers and Ukraine’s national CERT Continue Reading
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News
11 Apr 2022
Border IT system fixed after 10-day outage
Post-Brexit border IT system failure fixed after going down at the start of April, allowing traders to once again file customs documents electronically rather than by hand Continue Reading
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News
11 Apr 2022
Open source CMS platform Directus patches XSS bug
A stored cross-site scripting vulnerability in the Directus platform could have enabled malicious actors to gain access to valuable data Continue Reading
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Opinion
11 Apr 2022
Building distributed systems requires effective developer teams
Technologies edge computing and containerisation call for teams capable of building distributed systems Continue Reading
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Opinion
11 Apr 2022
We must target a broad church to fill vacant cyber roles
The security industry focuses a lot on cyber-specific specialisms and technical skills, but it could really benefit from widening its search. Take it from a social anthropologist Continue Reading
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News
11 Apr 2022
Raspberry Pi Foundation ditches default username policy
Raspberry Pi owners will no longer be able to use the default ‘pi’ username, as the Raspberry Pi Foundation clamps down on insecure practices Continue Reading
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Feature
11 Apr 2022
The role of infrastructure as code in edge datacentre computing
As datacentre computing is pushed to the edge of the organisation’s network, IT has to address the overheads associated with remote server management Continue Reading
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News
08 Apr 2022
Was Spring4Shell a lot of hot air? No, but...
Find out why Spring4Shell was apparently not as impactful a security problem as many had at first feared, and why it’s on the cyber community as a whole to do better Continue Reading
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News
07 Apr 2022
US shuts down Russia’s Cyclops Blink botnet operation
Operation by US authorities has taken the Russia-attributed Cyclops Blink botnet ‘off the board’ Continue Reading
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News
07 Apr 2022
Banks should be able to integrate e-krona into existing systems, says Swedish regulator
Swedish financial services regulator says banks and service providers should be able to integrate a potential digital currency into existing systems Continue Reading
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News
06 Apr 2022
Apple criticised over unpatched CVEs in Catalina, Big Sur
Apple patched two zero-days in macOS Monterey last week, but did not address the same issue in Catalina or Big Sur, raising questions Continue Reading
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News
06 Apr 2022
Denonia malware may be first to target AWS Lambda
The newly discovered Denonia malware appears to be custom designed to target AWS Lambda environments, and may be the first of its kind Continue Reading
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News
05 Apr 2022
Structured decentralisation is the key to unlocking Nordic-level innovation
Finnish tech entrepreneurs will be taking the stage at the World Economic Forum to tell the world about the role of trust in Finnish startup success Continue Reading
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News
05 Apr 2022
Discount retailer The Works hit by cyber attack
A small number of The Works’ bricks-and-mortar stores were forced to close amid a cyber attack of an undisclosed nature Continue Reading
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News
05 Apr 2022
Triple-threat Borat malware no joke for victims
Unlike its namesake, the newly discovered Borat malware won’t raise a smile for IT security pros Continue Reading
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News
05 Apr 2022
Zopa bank profitable after just 21 months
The bank that emerged from peer-to-peer lending pioneer has hit its first profit after 21 months of operation Continue Reading
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News
05 Apr 2022
Saudi Arabian ICT sector hits $32.1bn after strong pandemic response
The Saudi Arabian IT and communications sector is recovering strongly from the Covid-19 pandemic Continue Reading
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News
04 Apr 2022
Office Wi-Fi may not cope with hybrid work
Continued growth of online meetings is triggering disruption across the employee productivity technology market, research from CCS Insight has found Continue Reading
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News
04 Apr 2022
Fujitsu bags £430m government contracts despite rising cost of Post Office Horizon scandal
Fujitsu has won two huge government IT contracts, worth over £400m, while taxpayers face footing the massive bill for the Post Office scandal caused by its software Continue Reading
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News
01 Apr 2022
Four moves to ‘checkmate’ critical assets thanks to lax cloud security
Malicious actors can compromise 94% of critical assets within four steps of the initial breach point, according to a report Continue Reading
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News
31 Mar 2022
EU Act ‘must empower those affected by AI systems to take action’
Ada Lovelace Institute publishes recommendations on how European institutions can improve the Artificial Intelligence Act by establishing a ‘comprehensive remedies framework’ around those affected by the deployment of AI systems Continue Reading
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News
31 Mar 2022
Bank fraud prevention scheme blocked £60m in fraud last year
Scheme to catch fraudsters, including online scammers, before they commit their crimes has reported a significant increase in crimes prevented Continue Reading
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News
31 Mar 2022
Spring4Shell zero-day sprung on security teams
Some are describing a newly disclosed Spring Java framework vulnerability as the next Log4Shell, but what is Spring4Shell, and what can we do about it? Continue Reading
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News
30 Mar 2022
Compensation goal finally in sight for 555 Post Office scandal victims
The subpostmaster campaign group which exposed the Post Office Horizon scandal could be close to achieving the objective it was established for, with fair compensation for its members in sight Continue Reading
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News
30 Mar 2022
One-third of UK firms suffer a cyber attack every week
New statistics from the annual DCMS Cyber security breaches survey reveal the extent and frequency with which UK organisations are being attacked by malicious actors Continue Reading
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Feature
30 Mar 2022
Recruitment risks: Avoiding the dangers of fraudulent candidates
Tech companies are seeing an increase in fraudulent job applications, with associated impacts on risk and cyber security. So how can organisations protect themselves from fraudulent applicants while ensuring they recruit the best talent? Continue Reading
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News
29 Mar 2022
Overhaul of UK police tech needed to prevent abuse
Lords inquiry finds UK police are deploying artificial intelligence and algorithmic technologies without a thorough examination of their efficacy or outcomes, and are essentially ‘making it up as they go along’ Continue Reading
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News
29 Mar 2022
Wave of Log4j-linked attacks targeting VMware Horizon
Sophos issues a new warning to organisations that have so far failed to patch their VMware Horizon servers against Log4Shell Continue Reading
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News
29 Mar 2022
HSBC chooses IBM support for its quantum leap
UK bank moves to the next stage of its work with quantum computers through a deal with IBM Continue Reading
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News
28 Mar 2022
Virgin Media O2 Business aims to ‘go beyond’ traditional broadband SLAs
Business arm of UK connectivity provider proposes new way of working, built on successful outcomes rather than service deliverables alone, with bespoke agreements offering flexible use, reduced dual running costs and next-level service for new large enterprise and public sector customers Continue Reading
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News
25 Mar 2022
European Commission proposes new cyber security regulations
New cyber and information security regulations have been proposed by the European Commission to create a minimum set of standards in both areas Continue Reading
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News
25 Mar 2022
NHS health and social care staff offered training on healthcare apps
Health service staff have free access to training courses to help them understand which digital healthcare apps and websites are best for their patients Continue Reading
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News
24 Mar 2022
The Security Interviews: Red gets automated
We speak to Jack Stockdale, CTO of Darktrace, about Cambridge’s strong data analytics and artificial intelligence links and the role of AI in cyber security Continue Reading
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News
24 Mar 2022
CW Innovation Awards: Plugging supply chain gaps
StratMed’s Integer platform is facilitating data exchanges between healthcare providers and their suppliers to improve transparency in India’s healthcare supply chain Continue Reading
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News
24 Mar 2022
CW Innovation Awards: How Telekom Malaysia scaled its RPA initiative
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions Continue Reading
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News
24 Mar 2022
CW Innovation Awards: Tracking cargo on the road
Through Geodis APAC’s One Road platform, supply chain companies have received fewer enquiries on cargo locations and improved on-time performance using roads as an alternative way to move cargo Continue Reading
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News
23 Mar 2022
Digital continues to deplete bank branch networks as Lloyds cuts 60 more
Lloyds Banking Group has stripped UK high streets of a further 60 branches as the take-up of digital banking continues Continue Reading
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News
23 Mar 2022
Japan’s Mizuho partners Google to accelerate tech transformation after a year to forget
Following a year when it hit the tech headlines for the wrong reasons, Mizuho is on a mission to modernise IT in collaboration with Google Continue Reading
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News
22 Mar 2022
NetApp Cloud Insights gets AI monitoring and ransomware detection
Cloud Insights adds artificial intelligence-based continuous audit and monitoring of entire IT estate and generates impact assessments from performance events, plus anomaly alerting for ransomware Continue Reading
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News
22 Mar 2022
Competition watchdog contacts Barclays and Lloyds banks over API failures
Barclays and Lloyds banks have failed to meet some of the open banking rules, says competition watchdog Continue Reading
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Opinion
22 Mar 2022
Revised scope of UK security strategy reflects digitised society
The omission of the word ‘security’ from the title of the UK government’s new National Cyber Strategy is a telling one, reflecting our increasingly digitised society, say Maximillian Brook and Arunoshi Singh of the ISF Continue Reading
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News
21 Mar 2022
Teleperformance’s robotic process automation increases job satisfaction
A project to introduce software robots at the Dutch arm of Teleperformance has been adopted globally Continue Reading
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News
18 Mar 2022
Electronic patient records key to NHS digital transformation
Getting EPR systems rolled out across NHS organisations will help boost digital transformation efforts, and are key to fulfilling government healthcare plans Continue Reading
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News
18 Mar 2022
Ukrainian cyber defences prove resilient
Thanks to a combination of prior experience and global support, Ukraine’s defences against cyber incidents are holding strong in the face of Russian attacks Continue Reading
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News
18 Mar 2022
Russian IT sector faces unprecedented crisis
The Russian IT sector faces a major crisis as IT professionals and businesses flee the country after its invasion of Ukraine Continue Reading
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News
17 Mar 2022
NCSC catches 10 million phishes
Nation Cyber Security Centre’s scam email reporting service enjoys great success as government embarks on new cyber awareness campaign Continue Reading
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Opinion
17 Mar 2022
Monitoring performance in a hybrid cloud world
The growing use of cloud demands a new breed of monitoring and observability tools to keep track of how cloud-native applications and services perform Continue Reading
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News
16 Mar 2022
SentinelOne adds Attivo Networks to identity portfolio
SentinelOne adds identity threat detection and response technology to its cyber portfolio, saying it will benefit zero-trust adoption among its customers Continue Reading
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News
16 Mar 2022
Estonian anti-money laundering software pilot reaps benefits
Estonian startup and local banks have successfully piloted a data-sharing platform that prevents money laundering Continue Reading
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News
16 Mar 2022
Kubernetes vulnerability underscores repeated security warnings
The disclosure of a new vulnerability in an important container runtime engine that underpins Kubernetes has drawn fresh warnings to pay attention to securing Kubernetes environments Continue Reading
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News
16 Mar 2022
No end to UK bank branch closures as HSBC shuts 69 more
HSBC closes another 69 branches as customers continue to migrate to digital channels Continue Reading
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Opinion
15 Mar 2022
How cyber security teams can conquer the four-day working week
The four-day week may be an idea whose time has come, but for always-on cyber security professionals, the impact of squeezing more work into fewer days is a tricky proposition Continue Reading
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Feature
14 Mar 2022
How can I avoid an exodus of cyber talent linked to stress and burnout?
Cyber security professionals have played a crucial role during the pandemic, yet many feel like their employers aren’t providing adequate mental health support and have considered quitting their jobs as a result. What can employers do to help them? Continue Reading
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News
14 Mar 2022
BNP Paribas to recruit 1,000 more women in IT
Spanish bank sets target of adding 1,000 more female IT professionals to its workforce over the next two years Continue Reading
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Feature
14 Mar 2022
Ratcheting down the tension in the hybrid world
Employers who reject the trend towards adopting more flexible, hybrid ways of working may struggle with staff retention - and CIOs have more to win or lose than most in a hybrid world Continue Reading
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Blog Post
10 Mar 2022
Hybrid working isn’t turning out as expected
Last year, as companies recognized both the value of face-to-face interaction and the fact that not everyone wants to go back to the office five days a week, the concept of hybrid working went ... Continue Reading
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News
10 Mar 2022
Tech brands sign on to HackerOne responsible security drive
Tech companies sign HackerOne’s new corporate security responsibility pledge to bring cyber out of the shadows and promote effective, secure development practices Continue Reading
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News
09 Mar 2022
China’s APT41 exploited Log4j within hours
APT41 compromised multiple government organisations via the Log4Shell exploit within hours of its initial disclosure, Mandiant claims Continue Reading
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News
09 Mar 2022
Microsoft serves up three zero-days on March Patch Tuesday
Three zero-days pop up in Microsoft’s March update, along with a number of other noteworthy concerns for defenders Continue Reading
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Opinion
08 Mar 2022
Security Think Tank: Building the cyber workforce we need
The UK’s new National Cyber Strategy is clear in its ambitions, but to fulfil them, we must double down on appropriate skills development, says ISACA director Mike Hughes Continue Reading
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Opinion
08 Mar 2022
Subpostmasters won their David and Goliath battle, but initial goal still not reached
Despite exposing the Post Office Horizon scandal, Alan Bates, the former subpostmaster who drove the campaign for the truth, says the goal of repaying people what they lost has not yet been achieved Continue Reading
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News
08 Mar 2022
Horizon inquiry hearing sheds light on subpostmaster federation’s role in hushing up IT problems
A National Federation for Subpostmasters official had huge unexplained loss written off by Post Office despite many in the same position being convicted for crimes they didn't commit Continue Reading
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News
07 Mar 2022
Deutsche Bank tests IT operation resilience amid potential loss of Russian centre
German bank is confident the possible loss of operations in Russia will not affect the day-to-day running of its business Continue Reading
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News
07 Mar 2022
Micron 7450 aims its 176 TLC layers at QLC flash use cases
New 176-layer tech brings densely packed flash cells in drives that come in 2.5”, M.2 and EDSFF form factors, aimed at datacentre workloads from archive to database storage Continue Reading
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Feature
07 Mar 2022
Why post-pandemic reskilling must focus on mainframes
A major contributing factor to UK-wide skills shortages is the significant number of people who have left the workforce since the start of the Covid-19 pandemic Continue Reading
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Opinion
04 Mar 2022
Assessing the aims of the Government Cyber Security Strategy
The clear aims of the Government Cyber Security Strategy are welcome, but are they realistic or achievable? Continue Reading
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News
03 Mar 2022
Boardroom does not see ransomware as a priority
Less than a quarter of company directors think ransomware is a top priority for their security teams, according to Egress Continue Reading
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Definition
03 Mar 2022
Erlang C
Erlang C is a traffic modeling formula, primarily used in call center scheduling to calculate delays and to predict waiting times for callers. Continue Reading
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News
03 Mar 2022
Post Office warned of software flaw in 2006, but failed to alert subpostmaster network
The Post Office and Fujitsu failed to alert subpostmasters to a software error that caused them to be wrongly blamed for accounting shortfalls Continue Reading
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News
02 Mar 2022
Middle East IT spending to recover to at least pre-pandemic levels
Middle East IT leaders expect budgets to increase this year, with spending to match or exceed pre-Covid levels Continue Reading
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News
02 Mar 2022
How FinOps can rein in cloud costs
More organisations are warming to FinOps to keep escalating cloud costs in check, amid growing usage of public cloud services Continue Reading
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News
01 Mar 2022
BBC blasted with millions of malicious emails
Responding to an FoI request, the BBC has revealed it receives more than 300,000 malicious email attacks every day Continue Reading
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News
01 Mar 2022
Workplace surveillance ‘spiralling out of control’, says TUC
Trade union body pushes for workers to be consulted on the implementation of new technologies at work, warning that invasive surveillance practices are getting out of hand Continue Reading
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News
01 Mar 2022
Zopa Bank to sponsor 50 Ukrainian tech professionals with visa offer
IT companies are reaching out to IT professionals in the Ukraine with offers of support for those looking to work in the UK Continue Reading
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News
01 Mar 2022
Nationwide suffers payday payments outage
Nationwide customers were left unable to pay bills on payday as the building society suffered a software outage Continue Reading
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News
28 Feb 2022
Ukraine cyber attacks seen spiking, but no destructive cyber war yet
While cyber attacks linked to Russia’s war on Ukraine are taking place, they are having little impact beyond the region Continue Reading
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News
28 Feb 2022
Cradlepoint offers pathway for simplified LTE, 5G wireless WAN deployments
Cloud LTE and 5G wireless network edge services provider unveils business-grade wireless WANs, with management capabilities that are claimed to exceed entry-level cellular offerings Continue Reading
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News
28 Feb 2022
Government set to backtrack on untenable position on subpostmaster compensation
The government looks set to backtrack on its previous stance and outline a means of providing fair compensation to a group of Post Office Horizon scandal victims so far left out of compensation schemes Continue Reading
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Opinion
24 Feb 2022
The UK’s cyber security sector is thriving, but our work has only just begun
The government’s Annual Cyber Sector Report painted a positive picture of the UK security industry. CIISec’s Amanda Finch thinks we can go further in developing cyber talent and opening up the sector Continue Reading
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News
24 Feb 2022
KnowBe4 cyber drama tackles Colonial Pipeline in fourth season
KnowBe4’s ongoing cyber security training drama, The Inside Man, reaches its fourth season with a plot drawing inspiration from one of the most impactful cyber attacks of 2021 Continue Reading
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News
24 Feb 2022
Russia behind dangerous Cyclops Blink malware
Joint NCSC CISA advisory attributes a dangerous malware, dubbed Cyclops Blink, to Russia’s Sandworm APT, likely a GRU unit, with WatchGuard users at particular risk Continue Reading
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News
24 Feb 2022
Benu teams with AWS for SASE-based cloud-native networks
Network edge service provider teams with global cloud giant on first use of public cloud for wireline broadband and security services with secure access service edge infrastructure Continue Reading
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News
23 Feb 2022
Salesforce pays out over £2m in bug bounties
Salesforce says it received more than 4,000 vulnerability reports in 2021 alone as it delivers a rare public update on its bug bounty programme Continue Reading
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News
23 Feb 2022
Backups ‘no longer effective’ for stopping ransomware attacks
Traditional methods of mitigating ransomware are less efficacious thanks to the rise in double and triple extortion techniques Continue Reading
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News
23 Feb 2022
Microsoft extends Defender umbrella to Google Cloud Platform
Redmond says extending Defender for Cloud native capabilities to the Google Cloud Platform will help simplify security for organisations pursuing multicloud strategies by eliminating the gaps where the bad guys can get in Continue Reading
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News
23 Feb 2022
Dutch girls in STEM held back by persistent gender bias
Gender stereotyping is leading to low numbers of women working in science, technology, engineering and maths sectors Continue Reading
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News
22 Feb 2022
Gartner: Public sector must target disjointed IT strategy
The pandemic showed how quickly public sector IT can deliver technology to support essential services – now it is time to fix scalability Continue Reading
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News
22 Feb 2022
Horizon inquiry questioning raises hopes of fair compensation for victims so far left out
Post Office Horizon scandal victims left out of current compensation schemes have had their hopes raised that the statutory public inquiry is seriously addressing their demands for fair financial redress Continue Reading
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News
22 Feb 2022
UK organisations swift to chide phishing victims
While UK organisations are doing better at security training, many are quick to punish employees who fall victim to phishing attacks, whether real or simulated Continue Reading