IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
11 Nov 2020
Amazon charged with breaching EU antitrust rules
Tech giant accused of using data it collects on smaller retailers to benefit its own e-commerce business Continue Reading
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News
11 Nov 2020
Lack of openness on Horizon errors remains as Fujitsu refuses to explain latest outage
Subpostmasters are being kept in the dark about errors in the branch computer system they use, despite the Post Office and Fujitsu being slammed in court over their lack of openness Continue Reading
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News
06 Nov 2020
Finger pointed at Fujitsu as Post Office Horizon system crashes nationally
Post Office branches offline during busy business hours after suffering an IT error that the Post Office said related to IT from supplier Fujitsu Continue Reading
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News
05 Nov 2020
Mastercard: Looks like a tech firm, acts like a tech firm, is a tech firm
Financial services giant finds itself in a prominent position as the volume of digital transactions increases Continue Reading
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News
03 Nov 2020
Mixed blessings for robots in retail
Ocado has acquired two US firms to boost its robotics expertise, while Walmart has reverted to using staff for shelf inventory checks Continue Reading
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News
03 Nov 2020
Subpostmasters’ complaint about government begins its journey to Parliamentary Ombudsman
Government faces scrutiny of its handling of the Post Office IT scandal that destroyed subpostmasters’ lives and livelihoods Continue Reading
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E-Zine
03 Nov 2020
The UK government’s ‘flawed and misleading’ Covid-19 data
In this week’s Computer Weekly, the coronavirus data relied upon by the UK government is ‘flawed and misleading’ say experts – we examine the implications. Ikea talks about how it turned to the cloud to deal with the impact of the pandemic. And we look at the digital transformation underway at credit card giant Capital One. Read the issue now. Continue Reading
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News
02 Nov 2020
Finnish government rolls out digital projects to support SMEs
Finland is set to create network of technology hubs that will support SMEs in the country, as well as create links across the EU Continue Reading
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News
30 Oct 2020
Amazon posts 'better than expected' Q3 results as Covid-19 pandemic continues to drive sales up
Online retail giant Amazon has enjoyed a bumper third quarter, as demand for its goods and services continues to soar as the pandemic forces people to stay home Continue Reading
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News
27 Oct 2020
Ikea on how Google Cloud has helped it cope with Covid-induced shifts in customer demand
Ikea Retail CDO Barbara Martin Coppola tells us how cloud technologies have helped the company adapt to the rapid changes in consumer behaviour brought about by the pandemic Continue Reading
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News
27 Oct 2020
ICO slams Experian over ‘invisible’ data processing
Data processing practices used by Experian broke data protection law, says Information Commissioner’s Office Continue Reading
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News
27 Oct 2020
Calls for clarity over Amazon insider breach
Security experts call for more clarity from Amazon over an apparent leak of customer data Continue Reading
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E-Zine
27 Oct 2020
Pet project: How Pets at Home cares for customers with data analytics
In this week’s Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now. Continue Reading
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News
26 Oct 2020
Dutch government ‘unambitious’ in digital
The Netherlands has been working at home as much as possible since the outbreak of Covid-19, but its dependence on technology and connectivity does not seem to be reflected by the government’s approach to digitisation Continue Reading
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News
26 Oct 2020
Cooperation between Norway’s security agencies planned following cyber attack on parliament
Government seeks to develop enhanced national IT infrastructure with an embedded early warning system and defence shield to protect the IT systems of public and private organisations Continue Reading
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News
23 Oct 2020
NHS trust takes another look at its appointment of IT scandal CEO
Imperial College Healthcare NHS Foundation Trust has asked for external review of its process when appointing controversial executive Continue Reading
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News
22 Oct 2020
Nordic countries in denial over IT industry equality
Arriving in Denmark to find she was the only woman on a computer science master’s course was a shock to Plamena Cherneva Continue Reading
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News
21 Oct 2020
Customer loyalty accounts in danger from cyber criminals
Billions of credential stuffing attacks are harvesting valuable customer data for the dark web economy Continue Reading
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News
21 Oct 2020
Retailers get access to new security toolkit
The British Retail Consortium has worked with the NCSC to develop a new cyber security toolkit pitched at retailers Continue Reading
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News
20 Oct 2020
Labour shares concerns over ‘whitewash’ Horizon IT inquiry
Labour MPs write to postal affairs minister expressing fears that the inquiry into the Horizon IT scandal does not guarantee cooperation from the Post Office, Fujitsu and government Continue Reading
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News
15 Oct 2020
Post Office races to solve IT error under gaze of public and banks
The Post Office is focusing urgently on fixing an IT error suffered by a subpostmaster amid the ongoing IT scandal Continue Reading
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News
14 Oct 2020
Unions urge government to improve conditions for Amazon workers
Unions have urged the UK government to leverage its position as a client of Amazon to improve conditions for workers Continue Reading
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News
14 Oct 2020
Fintech ‘unicorn’ Klarna probed over data misuse
Online bank blames misuse of user data on human error as Information Commissioner’s Office weighs in Continue Reading
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News
13 Oct 2020
Government minister’s plea for subpostmasters to take part in review of IT scandal rejected
Government minister met with former subpostmaster online in an attempt to get victims of the Post Office Horizon scandal involved in government review Continue Reading
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Feature
12 Oct 2020
Robots delivering the goods for retailers
Amazon is investing in autonomous robot delivery in the UK, adding to pioneering work undertaken by Co-op and Starship Technologies Continue Reading
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News
12 Oct 2020
UK economy could see blockchain boost worth £57bn by 2030
Blockchain could provide major economic benefits by being used to track and trace products and services Continue Reading
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News
12 Oct 2020
Government gives update on post-Brexit customs systems
Cabinet Office’s Border and Protocol Delivery Group provides further clarity on the readiness of the UK’s post-Brexit border IT systems Continue Reading
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Feature
09 Oct 2020
Morrisons and Pret join UK retail’s growing subscription economy
Morrisons and Pret A Manger join growing UK retail movement towards subscription models – a space frequented by technology-led players such as Gousto Continue Reading
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News
09 Oct 2020
Magecart strikes website of school payments service Wisepay
Magecart credit card skimmer harvested financial data of users of Wisepay’s platform over a two-day period Continue Reading
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News
08 Oct 2020
Care Quality Commission enquiries into IT scandal CEO continue
NHS regulator continues enquiries about the appointment of former Post Office CEO at Imperial College Healthcare NHS Trust as more damning details emerge Continue Reading
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News
08 Oct 2020
Tesco hires 16,000 staff to cope with Covid-19 shopping habits
After an increase in online sales as a result of the coronavirus pandemic, supermarket Tesco made 16,000 temporary staff permanent to cope with the shift in customer behaviour Continue Reading
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News
07 Oct 2020
Consumers find new payment methods during pandemic
Non-cash payments have grown at their fastest rate for a decade and due to Covid-19 restrictions, more people are discovering different ways to pay Continue Reading
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News
07 Oct 2020
UK accounts for 45% of Europe’s card fraud as criminals target online transactions
Payment card fraudsters steal €1.5bn, with card-not-present attacks accounting for three-quarters of this sum Continue Reading
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Opinion
07 Oct 2020
Three steps to harden supply chains
The coronavirus has shone a spotlight on the fragility of modern supply chains and the risk of having a single point of failure Continue Reading
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News
06 Oct 2020
Government deaf to loud calls for statutory public inquiry into Post Office scandal
MPs are demanding the government holds a full statutory public inquiry into the Post Office IT scandal Continue Reading
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E-Zine
06 Oct 2020
The Most Influential Women in UK Technology 2020
In this week’s Computer Weekly, we announce our annual list of the Most Influential Women in UK Technology, and talk to this year’s winner, Stemettes CEO and diversity campaigner, Anne-Marie Imafidon. Meet our five Rising Stars and the latest entrants to our women in tech Hall of Fame. Read the issue now. Continue Reading
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Feature
05 Oct 2020
How the supply chain is handling Covid-19
Cost-cutting habits have left supply chains chasing their tails in the wake of the pandemic. We take a look at how they’re coping Continue Reading
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News
02 Oct 2020
Benelux ports use blockchain in major efficiency drive
Belgian startup T-Mining develops application based on blockchain technology to make container handling safer and more efficient Continue Reading
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News
02 Oct 2020
Future UK-EU data sharing put at risk by Brexit legislation
When the Brexit transition period ends, UK ministers will have the power to forge new data-sharing arrangements that risk undermining the viability of future data transfers with the European Union Continue Reading
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News
02 Oct 2020
Justice for subpostmasters as wrongful criminal convictions are set to be quashed
The Post Office has chosen not to contest 44 out of 47 appeals, meaning most are likely to have their names cleared, but others still face a Court of Appeal battle for justice Continue Reading
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News
02 Oct 2020
How a Singapore startup is disrupting logistics management
Portcast’s cloud-based logistics management platform uses machine learning and big data to improve supply chain visibility for logistics companies, shipping lines and manufacturers Continue Reading
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News
30 Sep 2020
Norway leaves door open to Huawei
Government gives telecoms companies responsibility to choose their equipment suppliers, which could include Huawei Continue Reading
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News
29 Sep 2020
Subpostmasters still in the dark about live Horizon errors
Subpostmasters still not being told about all the known errors in the controversial Post Office branch accounting and retail system that they use Continue Reading
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News
28 Sep 2020
Case Study: Douglas and Gordon uses video to make house searching safer
Estate agent Douglas and Gordon has made videos of prospective properties to make it safer and easier for house hunters to find their new home during the coronavirus pandemic Continue Reading
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Opinion
24 Sep 2020
The new age of supply chains post-Covid
Supply chain managers have been predicting the future for years. Now manufacturers are relying on insights to inform their decision-making Continue Reading
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News
24 Sep 2020
Coronavirus shows inadequacy of rear-view mirror planning
Looking at historical data has hampered businesses’ attempts to move forward effectively during the pandemic Continue Reading
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News
24 Sep 2020
How FedEx sustains tech innovation
At the start of the Tibco Live virtual conference, FedEx CIO Rob Carter was asked how he helps the business drive innovation Continue Reading
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News
23 Sep 2020
Over half of firms intend to continue US data transfers despite Schrems II
Survey shows many organisations do not intend to significantly change their data-sharing practices, at least until there is more guidance from regulators or governments Continue Reading
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Opinion
23 Sep 2020
Top 10 skills to include in your IT CV
Find out what skills and keywords you should include on your CV to stand out as an IT professional in a competitive market Continue Reading
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News
22 Sep 2020
The inside story of Taiwan’s AI whizz
Not content with his stellar achievements in artificial intelligence, Chih-Han Yu wanted to create an impact with his work and formed one of Taiwan’s most important unicorns Continue Reading
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News
21 Sep 2020
Royal Mint coin production freeze points to digital future for small payments
Royal Mint freezes production of certain coins as demand dries up amid changing consumer habits Continue Reading
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News
16 Sep 2020
Ocado sees increased weekly orders following lockdown
Weekly orders for online grocer Ocado increased in the third quarter of 2020 as customers settle into online shopping behaviour Continue Reading
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News
16 Sep 2020
Retailers urged to get to grips with Magento as attacks spike
A huge spike in online retailers being hacked with Magecart credit card skimmers is being blamed on unsupported versions of Adobe Magento Continue Reading
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News
10 Sep 2020
Nordic CIO interview: Maria Lundberg, ICA Gruppen
The CIO of Swedish retail giant ICA Gruppen, Maria Lundberg, who is overseeing the digitisation of four retail sectors, tells Computer Weekly about the challenges of providing shared IT services for localised needs Continue Reading
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News
09 Sep 2020
Abu Dhabi government launches peer-to-peer coding campus
Abu Dhabi government launches a specialist programming school that uses peer-to-peer teaching methods and gamification Continue Reading
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News
08 Sep 2020
Post Office Horizon IT scandal victims face further battles as government digs heels in
The government repeats that it won’t pay victims’ legal costs and confirms review into the scandal will not have the power to call witnesses Continue Reading
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News
04 Sep 2020
Covid-19 has strained London tech firms but they have central role in recovery
London tech startups are feeling the effects of the economic slowdown brought on by Covid-19, but there is a huge opportunity for those with the right focus Continue Reading
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News
04 Sep 2020
Virtual London Tech Week is a sign of the future
London Tech week's virtual event is another sign of how the Covid-19 pandemic has accelerated digital transformation Continue Reading
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News
03 Sep 2020
Amazon to recruit 7,000 permanent workers in UK during 2020 hiring spree
The online retail giant’s UK workforce looks set to expand to 40,000 employees by the end of 2020, as its network of fulfilment centres continues to grow Continue Reading
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News
03 Sep 2020
M&S and Ocado enter first week of online delivery partnership
Customers can now order M&S food through online supermarket Ocado’s website as part of an ongoing partnership between the two retailers Continue Reading
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News
03 Sep 2020
One actor behind Magecart skimmer kit
RiskIQ has identified that variations in software tools used for Magecart ecommerce site attacks are based on kits from the same group Continue Reading
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News
02 Sep 2020
Asos launches TikTok brand campaign
Fashion brand Asos has launched a campaign on TikTok to bring awareness of its products to a wider audience Continue Reading
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E-Zine
27 Aug 2020
CW Nordics: Bergen’s tech hub seeks global success
Norway’s second-largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city’s industrial heritage. Also in this issue, read why now might be the time for businesses to consider how they will invest in outsourcing IT once the Covid-19 pandemic wanes. And read how Norway’s government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining. Continue Reading
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News
27 Aug 2020
Asda trials platform for customer parcel updates
Retailers Asda is trialling delivery management from tech platform Sorted to provide customers who have ordered clothing online with a better customer experience Continue Reading
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News
27 Aug 2020
Aggrieved Amazon employees organise protests at homes of Jeff Bezos
A newly formed workers’ collective will protest outside the homes of Amazon CEO Jeff Bezos seeking to secure a number of concessions for essential workers Continue Reading
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News
26 Aug 2020
Co-operative cuts branch network and jobs
Co-operative bank will rely more heavily on its digital channels as 18 more branches are shuttered Continue Reading
- 26 Aug 2020
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Podcast
25 Aug 2020
Gig economy, summer special look-back – Computer Weekly Downtime Upload podcast
In this summer special episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna look back to pre-lockdown episodes, and reflect on the podcasting experience since. First, they discuss the gig economy through the prism of new bite-sized BBC comedy Mandy Continue Reading
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News
20 Aug 2020
Pandemic behaviour shift will continue for many consumers, research finds
A large number of customers say the way they have been forced to shop during the pandemic will have a lasting impact on their shopping behaviours Continue Reading
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News
10 Aug 2020
Retailer Monsoon allegedly exposing data via Pulse Connect server
A researcher has found a critically insecure Pulse Connect Secure VPN version belonging to UK retailer Monsoon Accessorize, but claims the firm is ignoring his disclosures Continue Reading
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News
10 Aug 2020
CIO interview: DFS’s Russell Harte on the Google ecosystem
The furniture retailer has standardised on G Suite and has bought into the Google Cloud Platform and Chrome OS devices Continue Reading
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News
07 Aug 2020
Government pumps £650m into Northern Ireland border
Funding for the Northern Ireland border includes £200m for a Trader Support Service and £155m to develop technology to support traders during post-Brexit transition period Continue Reading
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News
05 Aug 2020
Egypt’s datacentre plans take key step forward
Government lays the foundations for a datacentre industry with its new data protection law Continue Reading
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Blog Post
04 Aug 2020
The future of fashion in contactless commerce
GUEST BLOG: In this contributed blog post Jessica Murphy, co-founder of apparel and footwear retail personalisation platform True Fit, discusses how technology can help bridge the gap between ... Continue Reading
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News
04 Aug 2020
Nordic enterprises look for SAP price reductions as they navigate Covid-19
Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions Continue Reading
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News
29 Jul 2020
Amazon to create 1,000 skilled tech roles in Ireland
Retail giant Amazon will be adding several skilled tech roles to its locations in Ireland over the next two years Continue Reading
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News
29 Jul 2020
Cosmetics firm Avon faces new cyber security incident
Technical information relating to Avon’s web and mobile sites was inadvertently left exposed on an unsecured Microsoft Azure server Continue Reading
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News
28 Jul 2020
Why supply chain visibility is key to APAC retailers
Having complete visibility over the supply chain will enable retailers to tide over the Covid-19 coronavirus pandemic and transform their businesses Continue Reading
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News
27 Jul 2020
Volkswagen Group to open up AWS-powered Industrial Cloud to third-party tech firms
Car manufacturer Volkswagen Group has unveiled the next phase of its Industrial Cloud strategy, which includes the creation of an open ecosystem of supportive software partners Continue Reading
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News
22 Jul 2020
Aramex ships in Rackspace Technology to accelerate datacentre downsizing and move to AWS cloud
Dubai-based international shipping and logistics firm Aramex is in the midst of a cloud-focused digital transformation designed to tighten up its last-mile delivery operations with the help of Rackspace Technology Continue Reading
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News
22 Jul 2020
New opportunities for Nordic startups post-Covid-19 as virtual offices become the norm
As companies adjust to digital office life in the pandemic era, a host of Nordic startups are already helping them convert these short-term fixes into long-term strategy Continue Reading
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News
17 Jul 2020
Enterprises need to rethink how end-of-life equipment is dealt with
Electronic waste is a massive and growing problem, but many companies are not recycling or reusing IT equipment, instead opting for physical destruction of the assets Continue Reading
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News
16 Jul 2020
Room for improvement in Dutch digital skills
The Netherlands has good telecommunications and IT networks that can be used safely and reliably, but there is room for improvement in digital skills among the Dutch Continue Reading
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News
16 Jul 2020
Ocado hired 300 tech workers over past six months
Online supermarket Ocado has hired a significant number of technology workers over the past six months to cope with coronavirus demand, it announced in its half-year results Continue Reading
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News
15 Jul 2020
Huge declines in traditional outsourcing as Covid-19 puts a stop on deals
Traditional IT outsourcing deals value plummets in the last quarter as contracts dry up amid Covid-19 disruption Continue Reading
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News
14 Jul 2020
Subpostmasters hit funding target to prevent government from burying IT scandal
The government is set to face scrutiny over its involvement in the Post Office Horizon IT scandal, described as one of the biggest miscarriages of justice in modern UK history Continue Reading
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News
08 Jul 2020
Over 15 billion credentials for sale on dark web
Research by Digital Shadows reveals the scale of the security threat facing consumers as it uncovers 15 billion usernames and passwords stolen in more than 100,000 different data breaches Continue Reading
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News
08 Jul 2020
Post Office scandal victims have days to raise thousands of pounds or perpetrators go scot-free
Victims of the Post Office Horizon IT scandal need to raise thousands of pounds in a week or those responsible for their suffering will avoid scrutiny Continue Reading
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Feature
07 Jul 2020
Auditing for algorithmic discrimination
Despite the abundance of decision-making algorithms with social impacts, many companies are not conducting specific audits for bias and discrimination that can help mitigate their potentially negative consequences Continue Reading
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News
06 Jul 2020
North Korea behind spate of Magecart attacks
The Magecart credit card skimmer found on the website of retailer Claire’s Accessories was likely put there by the Lazarus or Hidden Cobra North Korean APT group, reports Sansec Continue Reading
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News
06 Jul 2020
How Infor Nexus is helping to digitalise Asia’s supply chain
Infor’s Nexus unit has been supporting digitalisation efforts in Asia’s supply chain industry before the Covid-19 pandemic, which has accelerated adoption of cloud-based offerings in the region Continue Reading
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News
03 Jul 2020
CIO interview: Nick Burton, chief information and digital officer, Avon International
The international beauty brand faced a major problem when the UK went into lockdown – how could its door-to-door sales model adapt to a socially distanced world? Continue Reading
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News
01 Jul 2020
CIO interview: Richard Gifford, CIO, Wincanton
Transforming legacy systems, making use of real-time data and exploring emerging technologies are high on the agenda for the logistics giant’s IT team Continue Reading
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News
01 Jul 2020
FakeSpy Android malware targets Royal Mail app users
The FakeSpy malware was first identified in October 2017 but is now significantly more powerful and dangerous Continue Reading
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News
29 Jun 2020
MPs to examine fairness of private prosecutions in light of Post Office IT scandal
Parliamentary Justice Committee to hold short inquiry into the rules and regulations surrounding private organisations’ ability to initiate criminal proceedings Continue Reading
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News
25 Jun 2020
Former Post Office CEO and Fujitsu play the blame game in Horizon IT scandal
Post Office and Fujitsu blame each other for many of the failings in the Horizon IT scandal that wrecked lives Continue Reading
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News
24 Jun 2020
Amazon’s carbon emissions surge during 2019
Amazon’s carbon footprint continues to grow, jumping 15% in one year, with the company maintaining it will take some time for its green investments to yield measurable results Continue Reading
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News
24 Jun 2020
Firm that investigated controversial Post Office IT system to support criminal conviction appeals
Second Sight is working with law firm in appeals by subpostmasters against criminal convictions in Horizon IT scandal Continue Reading
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E-Zine
23 Jun 2020
How the Chelsea Flower Show blossomed as an online-only event
In this week’s Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show after the physical event was cancelled due to coronavirus. With all the talk about the consumer uses of 5G, we look at how next-generation mobile technology could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown. Read the issue now. Continue Reading
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News
22 Jun 2020
Care Quality Commission to discuss concerns over Paula Vennells’ NHS role
Healthcare regulator will be discussing concerns about former NHS boss chairing an NHS trust at an upcoming meeting Continue Reading
