IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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Opinion
15 Dec 2021
Security Think Tank: Get to know your personal threat landscape
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
15 Dec 2021
Which? tells banks to stop rushing branch closures
Consumer rights protector says banks should pause branch closures until they can ensure people have access to cash and services Continue Reading
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News
14 Dec 2021
Almost half of networks probed for Log4Shell weaknesses
Close to half of corporate networks have already been actively targeted by individuals seeking to exploit the critical Log4Shell Apache bug Continue Reading
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Opinion
14 Dec 2021
Security Think Tank: We are failing to get the cyber message across to users
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
14 Dec 2021
Government must go further after agreeing to pay compensation for wrongly convicted subpostmasters
The government has agreed to pay compensation to former subpostmasters wrongly convicted in the Post Office Horizon IT scandal, but continues to refuse to pay a significant group of victims Continue Reading
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E-Zine
14 Dec 2021
The rules for a safer internet
In this week’s Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now. Continue Reading
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News
13 Dec 2021
What is Log4Shell, and why are we panicking about it?
It’s been described as a ‘design failure of catastrophic proportions’ that threatens the very fabric of the digital world. Find out what the Log4j2 Log4Shell panic is all about, and what you should do about it Continue Reading
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Opinion
13 Dec 2021
Security Think Tank: There’s much more to do to secure hybrid workers
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
10 Dec 2021
SMEs dominate list of 200 fastest growing tech companies
List of 200 fastest growing companies in the public sector is made up primarily of small and medium-sized enterprises, which collectively earned £936m from government contracts in the past fiscal year Continue Reading
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News
10 Dec 2021
C-suite’s biggest ransomware fear: Post-attack regulatory sanctions
Exposure to regulatory sanctions such as fines are the biggest worry for C-suite executives in the wake of a ransomware attack Continue Reading
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News
09 Dec 2021
What are the challenges associated with the MITRE ATT&CK framework?
Businesses sometimes struggle to use the MITRE ATT&CK framework effectively. Learn more about some of the challenges, and how to overcome them Continue Reading
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News
08 Dec 2021
2021 another record-breaker for vulnerability disclosure
More than 50 CVEs were logged every day in 2021, more than at any time since records began, while ethical hackers continue to prove their value Continue Reading
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News
08 Dec 2021
Most consumers expect banks to cover losses to scams
Consumers expect banks to cover losses to cyber crime, as the number of attacks grows Continue Reading
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News
08 Dec 2021
CIO interview: Nicola Wadham, Financial Ombudsman Service
CIO Nicola Wadham brings Computer Weekly up to speed on the Financial Ombudsman Service’s IT challenges and successes Continue Reading
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News
07 Dec 2021
Zopa to focus on banking after closing peer-to-peer lending
Peer-to-peer lending pioneer Zopa to focus on its banking operation after the closure of its original business Continue Reading
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News
07 Dec 2021
Investigation mounted into Spar supermarket cyber attack
Possible supply chain cyber attack left more than 300 Spar supermarkets unable to process credit card payments Continue Reading
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Opinion
07 Dec 2021
Security Think Tank: Attackers leveraging the supply chain
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they have taken away from the past 12 months Continue Reading
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News
07 Dec 2021
Fintech boss fires 900 staff on one Zoom call
Better.com boss used a Zoom call to tell 900 people they no longer had a job Continue Reading
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News
06 Dec 2021
IT Priorities 2022: Pandemic’s long tail for cyber buyers
Pandemic response has been top of mind for cyber leaders these past 18 months, and as Covid-19 turns two, the TechTarget/Computer Weekly IT Priorities 2022 study shows buyers are still focused on how Covid has upended the workplace Continue Reading
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News
06 Dec 2021
Surge in Nobelium-linked supply chain attacks
Mandiant’s researchers share new intel on two distinct clusters of Russian APT activity, linked to the Nobelium SolarWinds attackers Continue Reading
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News
03 Dec 2021
Virgin Money adapts offices to fit flexible and collaborative working
Virgin Money is repurposing its offices to fit a future where staff will work from home and visit offices to collaborate Continue Reading
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News
03 Dec 2021
Bank of Ireland fined €24.5m for business continuity failures
Bank of Ireland hit with multi-million euro fine by central bank following an investigation Continue Reading
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News
02 Dec 2021
IR35 reforms: Contractors report widespread blanket bans and project disruption in impacts survey
A poll of more than 3,000 contractors about how the roll-out of the IR35 reforms affected them brings to light widespread use of blanket bans Continue Reading
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News
02 Dec 2021
Millions of credit card details for sale on dark web for as little as 75p
The credit card details of millions of people from across the world can be bought by criminals using the dark web for as little as $1 Continue Reading
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Opinion
02 Dec 2021
Security Think Tank: Think people, processes and systems
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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Opinion
01 Dec 2021
A ‘whole of society’ approach to cyber may be on the horizon
Nominet Cyber managing director David Carroll reflects on the NCSC’s latest annual review amid 2021’s fast-evolving threat landscape Continue Reading
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News
01 Dec 2021
Cloud-based Redwood becomes latest challenger bank to make a profit
Cloud-based business bank becomes the latest of the new wave of challengers to achieve profit Continue Reading
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News
30 Nov 2021
Compliance, device management a challenge for NHS cyber teams
Information gleaned by asset visibility specialist Armis reveals that despite improvements, some daunting security challenges still dog the NHS Continue Reading
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News
30 Nov 2021
UK bank branch cull continues as TSB condemns 70 more
TSB’s branch closure programme gathers pace as dozens more high street premises are shuttered Continue Reading
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News
30 Nov 2021
HP patches bugs in over 150 printer models
More than 150 HP multifunction printers are at risk of compromise through a series of newly disclosed vulnerabilities, one of them wormable Continue Reading
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News
30 Nov 2021
Recovering from ransomware: One organisation’s inside story
In February 2021, French office equipment supplier Manutan fell victim to a DoppelPaymer ransomware hit. IT ops director Jérôme Marchandiau tells the inside story of the incident Continue Reading
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News
30 Nov 2021
Financial Ombudsman Service takes step towards digital transformation with Workday
Ombudsman uses human resource and financial management software in the cloud Continue Reading
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News
30 Nov 2021
Accenture to create 3,000 UK tech jobs
Accenture’s recruitment plan in the UK is a response to businesses to the release of pent-up demand for digital transformations Continue Reading
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News
29 Nov 2021
Second Mizuho executive quits after IT problems
IT failures have forced the CEO of Japanese financial services group to step down Continue Reading
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News
29 Nov 2021
British Army picks Immersive Labs for cyber training
The British Army will make Immersive Labs’ security training platform available to all serving personnel Continue Reading
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News
29 Nov 2021
Three latest trends and developments around the Mitre ATT&CK framework
Framework is set to receive important updates to help organisations and businesses evolve their cyber security. Learn more about what it offers Continue Reading
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Opinion
29 Nov 2021
Security Think Tank: Dissecting the true value of SASE is a challenge
As a relatively nascent technology that is getting a lot of publicity, dissecting the true value of SASE is still a difficult proposition, for now Continue Reading
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Opinion
26 Nov 2021
Security Think Tank: SASE will become operational reality
While still considered very much a buzzword, the pace of change in corporate networks and operational technology means secure access service edge (SASE) is becoming reality for many Continue Reading
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News
23 Nov 2021
NCSC commits to new diversity measures
The National Cyber Security Centre’s second annual report on diversity in cyber security finds room for improvement Continue Reading
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News
23 Nov 2021
Four-day week introduced for staff at digital bank
UK’s Atom Bank brings in four-day working week for employees with no salary reduction Continue Reading
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News
22 Nov 2021
Upcoming holidays prompt ransomware warning from authorities
Ransomware gangs know how calendars work, and may target their attacks around major holidays to take advantage of more people being off work, according to a new alert Continue Reading
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News
19 Nov 2021
Subpostmasters asked to withdraw support for Post Office scandal inquiry
Subpostmaster campaign group founder calls for members to withdraw support for public inquiry into Horizon IT scandal over lack of adequate compensation Continue Reading
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News
19 Nov 2021
Why is Emotet back, and should we be worried about it?
The sudden reappearance of Emotet this week has security teams on high alert, but do we need to be worried about its return, and what should we be doing about it? Continue Reading
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News
18 Nov 2021
Memento ransomware gang quick to retool for ‘optimum’ outcome
The operators of a new ransomware called Memento are quick to retool for ‘success’ if they run up against a competent defender, says Sophos Continue Reading
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News
18 Nov 2021
Alert over spate of Iran-linked BitLocker attacks
A joint advisory from western cyber agencies warns of a campaign of ‘ongoing malicious activity’ by an Iran-linked APT group exploiting BitLocker to extort its targets Continue Reading
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News
17 Nov 2021
Zero-days: The next element of the service-based cyber economy?
Digital Shadows researchers have reported on the emergence of zero-days as a service, which could be the next big thing in the cyber criminal underworld Continue Reading
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News
17 Nov 2021
Out of the shadows: The rise of ethical hackers in 2021
Ethical hackers working on the Bugcrowd platform have saved organisations almost $30bn in risk during the Covid-19 pandemic, as the community sheds old stereotypes Continue Reading
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News
17 Nov 2021
Post Office agrees to share privileged legal information with Horizon scandal inquiry
The Post Office will waive professional legal privilege for documents relating to legal advice it received regarding subpostmaster prosecutions Continue Reading
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News
16 Nov 2021
One-fifth of NCSC-supported cyber incidents linked to Covid-19
National Cyber Security Centre has helped to thwart multiple cyber incidents that could have seriously disrupted the UK’s response to the pandemic Continue Reading
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Opinion
16 Nov 2021
Security Think Tank: SASE – more than the sum of its parts?
Airbus Cybersecurity’s Paddy Francis asks what makes an integration of the various components of SASE more the sum of their parts, and what are the benefits and pitfalls? Continue Reading
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News
15 Nov 2021
UK government proposes new rules for digital supply chain security
Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading
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News
15 Nov 2021
Video firm gets Qumulo scale-out NAS and super-fine metrics
Cognacq-Jay Image shunned Scality and Isilon to get Qumulo scale-out NAS for extremely elastic video workloads and built fine-grained metrics to troubleshoot complex processes Continue Reading
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Feature
15 Nov 2021
Social value not yet fully embedded in procurement practices
Social value procurement rules are designed to diversify the public sector’s supplier base while providing society with wider collective benefits, but are yet to be fully introduced Continue Reading
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News
15 Nov 2021
Convictions of eight former subpostmasters in Scotland under review
The Scottish Criminal Cases Review Commission is investigating eight potential miscarriages of justice linked with faulty Post Office IT system Continue Reading
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News
15 Nov 2021
CaixaBank system normal after migration of millions of customer accounts
Spain’s CaixaBank has successfully completed the migration of millions of Bankia customers to its systems Continue Reading
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Opinion
15 Nov 2021
Security Think Tank: What to find out before investing in SASE
Petra Wenham of the BCS shares her thoughts on what organisations need to consider as they investigate whether or not to invest in secure access service edge technology Continue Reading
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News
12 Nov 2021
Oversight of biometrics and surveillance should not go to ICO
Biometrics and surveillance camera commissioner Fraser Sampson has panned the UK government’s proposed plan to absorb the functions of those roles under the remit of the information commissioner Continue Reading
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News
12 Nov 2021
Cost reduction is still the biggest driver of banks’ cloud adoption
More than 80% of banks now have a clear cloud strategy following a injection of urgency during the Covid-19 pandemic Continue Reading
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News
12 Nov 2021
CaixaBank to complete IT integration of Bankia in two days
Spanish bank embarks on a massive migration of customer accounts following merger Continue Reading
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News
12 Nov 2021
IT Priorities 2022: APAC enterprises invest in digital future
Nearly two-thirds of enterprises in Asia-Pacific plan to increase their IT budgets next year in areas such as cloud computing and cyber security to secure their digital future Continue Reading
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News
11 Nov 2021
CIO interview: Ralph Munsen, CIO, Warner Music Group
As organisations put more and more IT assets into the cloud, it makes more sense to manage networks cloud natively, says Warner Music CIO Continue Reading
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News
11 Nov 2021
Bank of England loses 161 computing devices in three years
Bank cannot account for phones, laptops and tablets that have gone missing over the past three years Continue Reading
- 10 Nov 2021
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News
10 Nov 2021
Traditional banks could get revenue boost if they copy digital challengers
Traditional banks could see huge sales increases if they adopted the business models of their digital challengers Continue Reading
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News
10 Nov 2021
November Patch Tuesday drop fixes bugs in Excel, Exchange Server
Another relatively light Patch Tuesday drop from Microsoft addresses 55 vulnerabilities, two of them already being exploited Continue Reading
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Feature
10 Nov 2021
What Norwegians are learning as they pioneer autonomous ships
Norway is leading the world in developing autonomous ship technology – and the world should pay attention to its latest developments Continue Reading
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Feature
10 Nov 2021
Digital surveillance of remote workers may increase enterprise risk
From productivity tools to security threats, we explore how digital surveillance is forcing remote workers towards shadow IT Continue Reading
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Feature
10 Nov 2021
How to manage endpoint security in a hybrid work environment
The future of the workplace is clearly hybrid, but this has untold implications around endpoint security. How can businesses overcome these? Continue Reading
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Opinion
09 Nov 2021
The Secret IR Insider’s Diary – this is not a fashion show
In the latest pages taken from their diary, the Secret IR Insider reveals why organisations should be worried about every threat, not just the latest and greatest Continue Reading
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News
09 Nov 2021
Standard Chartered picks Starling Bank tech for product launch
Standard Chartered able to quickly launch new product through fintech platform Continue Reading
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News
09 Nov 2021
Blockchain technology will help banks will cut cross-border payment costs by $10bn in 2030
The use of blockchain technology in cross-border payments will save global banks $10bn in 2030, according to research Continue Reading
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News
09 Nov 2021
Government and Post Office should stop discussing Horizon victim compensation and pay it
The first hearing in the Post Office Horizon scandal public inquiry hears why victims should be paid compensation immediately Continue Reading
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News
08 Nov 2021
Splunk’s cloud shift is paying off in APAC
Splunk’s Asia-Pacific business is growing faster than the rest of the company, but it’s not resting on its laurels Continue Reading
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News
05 Nov 2021
Number of subpostmasters appealing convictions reaches 137 at one legal firm
Former subpostmasters convicted of crimes based on data from error-prone Post Office computer system continue to embark on appeals Continue Reading
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Definition
05 Nov 2021
ModelOps (model operations)
ModelOps (model operations) is a holistic approach to building analytics models that can quickly progress from the lab to production. Continue Reading
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News
04 Nov 2021
Women grossly underrepresented in global fintech
Women are CEOs at less than 6% of global financial technology firms and even fewer hold top tech jobs Continue Reading
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News
04 Nov 2021
The Netherlands works on resilience with large-scale national cyber exercise
For the Netherlands, the biggest challenge in a large-scale cyber crisis is to maintain speed while exercising due care Continue Reading
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News
03 Nov 2021
CityFibre breaks million milestone in full-fibre roll-out
Pace of transformation of third-largest fibre network provider shown as former altnet racks up milestone figure for homes ready to tap into gigabit-capable infrastructure Continue Reading
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Opinion
03 Nov 2021
Security Think Tank: SASE – marketing buzz or the future of security?
SASE architectures promise to prevent multiple types of cyber attacks, but deciding whether SASE is right for your organisation will require understanding whether SASE is a fit for your use cases in IT Continue Reading
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News
03 Nov 2021
Adelaide healthcare network digitises manual processes
The Central Adelaide Local Health Network has digitised manual processes in more than 20 speciality areas to improve patient experience and alleviate the workloads of frontline staff Continue Reading
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News
02 Nov 2021
Cloud-fuelled European IT outsourcing spend hits record high
European IT services spend up on the back of strong demand for cloud-based services Continue Reading
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News
02 Nov 2021
Dell rolls out financing arm in Singapore
Dell Financial Services will offer flexible and consumption-based payment options in local and regional markets as more enterprises consume and operate IT infrastructure via an as-a-service model Continue Reading
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Opinion
01 Nov 2021
Is SASE mere vendor hype? It’s more nuanced than that
There’s no doubt that SASE is being overhyped, but nevertheless the concept holds value that security teams should not discount, according to PA Consulting analysts Continue Reading
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News
28 Oct 2021
How ransomware crews pile on the pressure to get victims to pay
Sophos researchers share some of the more common tactics ransomware gangs use to pressurise their victims into paying up Continue Reading
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News
27 Oct 2021
Russian IT market growing steadily after pandemic
Russia’s enterprise IT sector is recovering steadily after a slowdown caused by Covid-19 Continue Reading
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News
27 Oct 2021
TSB opens 100-seat tech centre in Scottish capital
TSB has opened its latest tech centre in Scotland while IT services provider CGI announces the creation of hundreds of UK tech jobs Continue Reading
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News
26 Oct 2021
Cyber experts on how to nobble a Nobelium attack
A recent spate of attempted Nobelium cyber attacks were mostly unsuccessful, but serve as a reminder to pay attention to some more fundamental aspects of security Continue Reading
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News
26 Oct 2021
Thought Machine: Google-inspired banking fintech to unicorn and beyond
UK fintech unicorn Thought Machine is transforming the IT of large traditional banks, while working with fledgling digital-only challengers Continue Reading
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News
26 Oct 2021
Capita migrates systems to the cloud for TfL low emission zone expansion
Capita has expanded its team and moved systems to the cloud to support Transport for London’s Ultra Low Emission Zone expansion Continue Reading
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News
22 Oct 2021
Post Office board ‘appalling’ and ‘short-sighted’, said minister researching Horizon project in 2000
A government minister investigating the controversial Horizon IT project in 2000 described the Post Office board of directors as ‘appalling, short-sighted and partisan’ Continue Reading
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News
20 Oct 2021
US intelligence agencies issue advisory on BlackMatter gang
Joint advisory on ransomware gang warns about potential of further attacks on critical infrastructure providers Continue Reading
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News
20 Oct 2021
Lloyds Bank closes more branches as customers migrate to digital channels
Banking group has announced more closures as part of the ongoing reduction of its branch network Continue Reading
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News
20 Oct 2021
Oracle NetSuite embeds HSBC corporate banking services into ERP
Oracle Netsuite integrates HSBC corporate banking services into its latest software Continue Reading
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News
20 Oct 2021
American Express announces global hybrid working model
US credit card giant is latest corporate to formalise hybrid working following the success of informal policies introduced during the Covid-19 pandemic Continue Reading
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News
19 Oct 2021
Zopa becomes unicorn with latest funds to go to bank operation
Zopa will invest in its growing digital bank operation after becoming a unicorn in its latest fund-raising round Continue Reading
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News
19 Oct 2021
Making machine learning operational
As artificial intelligence matures, IT departments will need to take control of change management and governance of data models Continue Reading
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News
18 Oct 2021
DCMS appoints Plexal to drive telecoms diversity strategy
Government chooses UK innovation company to understand and develop the role of SMEs in the telecoms market with particular reference to how to create a diverse market that supports the creation of home-grown, sovereign technology Continue Reading
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Opinion
18 Oct 2021
No easy fix for vulnerability exploitation, so be prepared
Vulnerability management and disclosure is a tricky business with ethical and business ramifications for software vendors, CISOs and ethical hackers alike – and CISOs sit right in the middle of this Continue Reading
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News
15 Oct 2021
Global IT outsourcing sees record spending and no sign of slowing
Cloud services are being taken up by enterprises rapidly as they accelerate digital transformations Continue Reading
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News
14 Oct 2021
Darlington Building Society invests in platform for digital transformation
Building society is looking to satisfy existing customers and attract new ones by meeting their digital service-level expectations Continue Reading
