IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
19 Jun 2020
Online shopping fraud hits £16m during lockdown
A quarter of victims were aged between 18 and 26, says Action Fraud Continue Reading
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News
19 Jun 2020
Post Office Horizon scandal victims keep pressure on government’s doorstep
Subpostmasters fighting for justice in IT scandal are pressuring government on numerous fronts, as momentum is regained after reduced activity due to Covid-19 lockdown Continue Reading
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News
18 Jun 2020
Nordic business is leading open banking charge in Europe
Nordic region has the right ingredients to prove open banking can benefit consumers, businesses and the economy Continue Reading
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News
17 Jun 2020
Cosmetics company Avon offline after cyber attack
Representatives left unable to place orders after company’s back-end systems went offline over a week ago Continue Reading
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News
17 Jun 2020
Select committee chair demands sharper teeth for review of Post Office IT scandal
Call for government review of Post Office Horizon scandal to have the power to force individuals to give evidence under oath Continue Reading
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News
15 Jun 2020
Accessories store Claire’s hit by Magecart credit card fraudsters
Attackers gained access to retailer’s website as long ago as March Continue Reading
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News
15 Jun 2020
Blow to government review of Post Office scandal as key forensic accountants refuse to support it
The government’s proposed review of the Post Office IT scandal has received a further setback as forensic accountants join subpostmasters in refusing to back it Continue Reading
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News
12 Jun 2020
Brits get used to life without cash
British people are getting used to life without cash, as the Covid-19 lockdown forces the adoption of digital payments Continue Reading
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News
12 Jun 2020
Subpostmasters will not cooperate with government review into IT scandal
A group of subpostmasters who suffered at the hands of the Post Office’s error-prone IT system refuse to participate in a government review into the scandal, describing it as a sham Continue Reading
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News
11 Jun 2020
Tech firms respond to Nordic government calls
Nordic firms are working with tech suppliers to help them get back up and running after Covid-19 Continue Reading
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News
11 Jun 2020
Anger as government launches ‘pathetic’ and ‘pointless’ review of Horizon scandal
The government has been accused of launching a review that fails in getting to the bottom of one of the biggest miscarriages of justice in UK history Continue Reading
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News
09 Jun 2020
Honda investigates suspected Snake ransomware attack
Attack disrupts global operations at carmaker, with assembly lines falling silent and sales suspended Continue Reading
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09 Jun 2020
The software innovation impact of coronavirus
Software developers can work remotely, but if workers are expected to work remotely in the long term, can organisations maintain a software innovation cycle? Continue Reading
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09 Jun 2020
Coronavirus: Retailers reach for tech to keep staff connected in the crisis
From fast-tracking home-working strategy, to conducting training and board meetings virtually, read about how retailers are keeping staff connected during the Covid-19 coronavirus crisis Continue Reading
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E-Zine
09 Jun 2020
How retailers are staying connected during their coronavirus shutdown
In this week’s Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected with staff during the coronavirus lockdown. Our latest buyer’s guide examines best practice in data quality and how to avoid “garbage in garbage out” syndrome. And we look at how remote working affects software development teams. Read the issue now. Continue Reading
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News
05 Jun 2020
London Tech Week to go ahead through Zoom
London Tech week will go ahead next week, with the tech industry attending through Zoom Continue Reading
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News
04 Jun 2020
Dutch organisations invest heavily in compliance – but in vain
Despite the fact that companies in the Netherlands have invested heavily to comply with GDPR legislation introduced two years ago, 90% of them are still discovering fundamental weaknesses in their IT environment Continue Reading
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News
04 Jun 2020
MPs' investigation into Post Office Horizon IT scandal bares teeth
Select committee chair writes to former Post Office CEO demanding answers over her role in IT scandal Continue Reading
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News
03 Jun 2020
Lidl Finland speeds up with new local server racks
Lidl brings server racks to its Finnish stores in a bid to improve connectivity and introduce new services to its customers Continue Reading
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News
03 Jun 2020
CCRC sends 47 subpostmaster miscarriages of justice for appeal, asks for prosecution powers review
The Criminal Cases Review Commission sends 47 more subpostmaster cases to Court of Appeal and asks government to review private prosecution powers Continue Reading
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News
02 Jun 2020
Subpostmasters to force scrutiny of government’s role in Post Office IT scandal
The government's role in the Post Office Horizon IT scandal could soon be put under the microscope as subpostmasters take their complaints to the Parliamentary Ombudsman Continue Reading
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E-Zine
02 Jun 2020
What will be the IT security priorities of the post-coronavirus world?
In this week’s Computer Weekly, with the working world after the pandemic set to be very different, we assess the IT security priorities for the ‘new normal’. Facial recognition firms are racing to identify people wearing face masks. And how did Europe’s telecoms networks cope with the switch to remote working? Read the issue now. Continue Reading
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News
01 Jun 2020
Employees must be consulted on technologies monitoring the return to work
Experts say the workforce must be ‘in the room’ and given a meaningful say about technologies introduced to monitor their return to work following the Covid-19 pandemic Continue Reading
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News
01 Jun 2020
How Saudi Arabia is using cloud to navigate the Covid-19 downturn
Organisations in Saudi Arabia are using cloud computing services to help them navigate challenges caused by the coronavirus pandemic Continue Reading
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News
27 May 2020
Subpostmasters crowdfund for justice in IT scandal
Campaign group calls for public support to help potential victims of Post Office Horizon IT scandal Continue Reading
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News
26 May 2020
900 more criminal prosecutions of subpostmasters could be unsafe because of IT failures
Post Office re-examines hundreds of prosecutions that could have resulted from faults in Horizon IT system Continue Reading
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News
21 May 2020
Coronavirus: Dutch work on XR technology shows promise in pandemic scenario
Netherlands leads the way in the development of extended reality technology, which could prove its value in a crisis such as Covid-19 Continue Reading
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News
19 May 2020
Post Office executive who tried to mislead judge in Horizon trial leaves via back door
Angela van den Bogerd leaves position as Post Office director quietly, despite many years of service Continue Reading
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E-Zine
19 May 2020
Ocado makes the friendly workplace robot a reality
In this week’s Computer Weekly, we find out how Ocado is making robot-human collaboration a reality with its Armar-6 smart robot. Unified communications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we examine the data privacy challenges. Read the issue now. Continue Reading
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E-Zine
14 May 2020
CW APAC: Trend Watch – business response to coronavirus
With countries the world over reeling from the Covid-19 coronavirus outbreak, which has meant sweeping changes both economically and socially, Computer Weekly looks at how firms in the Asia-Pacific region have adapted to what has so quickly become the new normal. Continue Reading
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News
14 May 2020
Coronavirus: Asos launches See My Fit to replace model photoshoots
Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them Continue Reading
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Feature
12 May 2020
Coronavirus: Retailers reach for tech to keep staff connected in the crisis
From fast-tracking home-working strategy, to conducting training and board meetings virtually, read about how retailers are keeping staff connected during the Covid-19 coronavirus crisis Continue Reading
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News
12 May 2020
Cobots: From Robbie to Armar-6
In science fiction, robots work alongside people. Ocado Technology recently unveiled Armar-6, a robot that takes this concept a step closer to reality Continue Reading
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News
11 May 2020
Pitney Bowes hit by Maze in second ransomware attack in a year
Shipping services firm falls victim to Maze ransomware just seven months after a previous major attack Continue Reading
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News
07 May 2020
Finland’s postal service targets new revenue streams through digitisation
Posti plans to use the new SisuID digital authentication method to accelerate business growth and opportunities Continue Reading
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News
06 May 2020
Armar-6 shows how helper robots can work in Ocado warehouses
Collaborative robot is the result of the five-year SecondHands project with academia to develop a robot that can support human workers Continue Reading
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News
06 May 2020
End-users failing to protect themselves online
Remote workers and stuck-at-home consumers are taking silly risks with their security during the coronavirus pandemic, according to a report Continue Reading
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News
05 May 2020
Pizza Hut optimises pizza delivery platform during lockdown with data analytics
Pizza Hut Digital Ventures has been improving the company’s e-commerce performance before and during the coronavirus crisis Continue Reading
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News
05 May 2020
AWS vice-president quits over firing of Covid-19 whistleblowers
Amazon’s dismissal of workers striking over unsafe working conditions during the coronavirus pandemic has caused AWS vice-president Tim Bray to quit in protest Continue Reading
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E-Zine
05 May 2020
The role of AI in the war against pandemics
In this week’s Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world’s first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now. Continue Reading
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Feature
01 May 2020
The People vs Amazon: ‘They will have to answer to all of us’, says fired employee Christian Smalls
Former Amazon employee Christian Smalls speaks to Computer Weekly about his termination and how the company is trying to silence dissent as it reports massive sales Continue Reading
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News
01 May 2020
No going back to packed workplaces after Covid-19
A recent project by IT service providers outlines how, in a post-coronavirus world, businesses like Barclays Bank will reduce their reliance on skyscrapers packed with people Continue Reading
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News
01 May 2020
Subpostmasters receive their ‘inadequate’ damages over Horizon IT scandal
Subpostmasters who had their lives ruined by the Post Office’s faulty IT system have received their damages after a High Court victory Continue Reading
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News
29 Apr 2020
Coronavirus: Cash use plummets during UK lockdown
Consumers are switching to digital payment methods amid the current global pandemic crisis Continue Reading
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News
29 Apr 2020
Retail must weigh up high street versus online investments after coronavirus lockdown
Larger retailers that have a significant online presence will need to decide whether to innovate on the web or on the high street Continue Reading
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News
29 Apr 2020
Coronavirus: Call for extension to European payment security standard deadline
Payment processors across Europe want more time to meet the SCA payment security standard Continue Reading
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Podcast
28 Apr 2020
Podcast: The Computer Weekly Downtime Upload – Episode 55
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna talk about real-time video call transcription, as offered by OtterAI, the loan charge double whammy afflicting some contractors, Green Flag’s digital transformation, online food delivery developments under lockdown, and using AI to save coral reefs Continue Reading
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News
28 Apr 2020
Met Police assessing evidence of potential perjury in Post Office IT trials
Force examines information about evidence given in court by Fujitsu staff on the Horizon IT system before deciding whether to investigate further Continue Reading
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News
24 Apr 2020
How likely are IT service providers to offer discounts in an unprecedented global recession?
As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome? Continue Reading
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News
22 Apr 2020
Amazon’s Whole Foods uses heat mapping to track unionisation efforts
Whole Foods is using mapping technology to predict where strikes or union activity will happen, but organisers can use similar tools for the inverse of bolstering their actions too Continue Reading
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News
20 Apr 2020
Dutch organisations address business email compromise fraud
Public-private partnership in the Netherlands works to break the chains used by fraudsters to carry out BEC attacks Continue Reading
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News
16 Apr 2020
Coronavirus: Cyber attacks on banks seen spiking, says Carbon Black
VMware’s Carbon Black observes a spike in cyber attacks on financial services organisations Continue Reading
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News
09 Apr 2020
Coronavirus: Amazon warehouse workers strike over concerns about workplace safety and protections
Online retail giant Amazon has been hit by a wave of strikes as workers protest against ‘unsafe working conditions’ and ‘corporate inaction’ during the pandemic Continue Reading
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News
08 Apr 2020
Coronavirus: McAfee unearths dark web blood bank
Cyber criminals are selling fake goods and running scams on online marketplaces during the Covid-19 pandemic. Don’t be taken in Continue Reading
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News
08 Apr 2020
What next for subpostmasters’ miscarriage of justice appeals?
Computer Weekly looks at the next stages in the process to clear the names of subpostmasters wrongly prosecuted for the crimes of theft and false accounting Continue Reading
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News
06 Apr 2020
BA and Marriott get GDPR fine reprieve
Both British Airways and Marriott International have had their General Data Protection Regulation fines deferred until later in 2020 Continue Reading
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Opinion
03 Apr 2020
JavaScript skimmers: An evolving and dangerous threat
Cyber attacks exploiting Magecart JavaScript skimmers are spiking during the coronavirus pandemic, and like biological viruses, they just keep evolving Continue Reading
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News
02 Apr 2020
Coronavirus: Magecart attacks on online retailers jump 20%
RiskIQ researchers have observed a sharp uptick in Magecart credit card attacks, driven by increased traffic to online retailers during the coronavirus pandemic Continue Reading
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News
02 Apr 2020
What the Court of Appeal referrals mean to those who campaigned for justice for subpostmasters
Former subpostmasters and their supporters describe their feelings after their appeals against convictions – some of which are nearly 20 years old – get sent to the Court of Appeal Continue Reading
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News
02 Apr 2020
Morrisons appeal success is cold comfort for enterprises
The success of Morrisons’ appeal against judgments that it should be held vicariously liable for an insider data breach will be welcomed by businesses, but may be of limited comfort to them Continue Reading
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News
01 Apr 2020
Air industry eyes £300m savings through blockchain for cargo efficiency
Air transport alliance tests use of blockchain to transform the multibillion-pound industry that manages air cargo transportation Continue Reading
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Feature
01 Apr 2020
Coronavirus: Contactless limit rises as retailers make point-of-sale changes
The spending limit for contactless card payments is increasing to £45 today (1 April), which is just one of several ways that retail point-of-sale is evolving in response to the coronavirus Continue Reading
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News
01 Apr 2020
Morrisons not liable for 2014 data breach, says Supreme Court
Court allows supermarket chain’s appeal against judgments holding it liable for a 2014 insider data breach, saying previous rulings misunderstood the concept of vicarious liability Continue Reading
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News
31 Mar 2020
Gartner: Top-performing companies understand CX
Those businesses that measure customer experience, either through surveys, real-time analytics or the use of artificial intelligence, are more profitable Continue Reading
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Opinion
30 Mar 2020
CCRC findings on subpostmaster prosecutions reveal incompetence of successive governments
Former subpostmaster who took on the Post Office in a multimillion-pound legal battle speaks out. Continue Reading
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News
27 Mar 2020
How subpostmasters made legal history with biggest referral of potential miscarriages of justice
Subpostmasters seeking redress of prosecutions at the hands of an IT system force the biggest ever UK referral of cases of potential miscarriages of justice to the Court of Appeal Continue Reading
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News
26 Mar 2020
Tupperware fixes hacked site, but questions remain over response
Kitchenware brand removes active digital credit card skimmer from its website and insists it takes security seriously despite ignoring repeated attempts to contact it Continue Reading
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News
26 Mar 2020
Subpostmaster prosecutions to be considered by Court of Appeal for miscarriages of justice
The Criminal Cases Review Commission is referring 39 subpostmaster prosecutions to the Court of Appeal to review for possible miscarriages of justice, with further analysis on 22 more cases ongoing Continue Reading
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News
25 Mar 2020
Kitchenware brand Tupperware is ignoring hacked website
Website has been hacked in a targeted cyber attack, and the dangerous vulnerability has not been addressed Continue Reading
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News
25 Mar 2020
Smartbox move to Nutanix HCI a catalyst for IT team revamp
Gift supplier reorganises IT team structures as Nutanix hyper-converged infrastructure helps sweep away legacy architecture for hybrid cloud and containerised operations Continue Reading
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News
25 Mar 2020
Coronavirus: Amazon and eBay failing to stop profiteers, says Which?
Despite promises by both Amazon Marketplace and eBay to crack down on coronavirus-profiteering, a Which? investigation has found plenty of sellers charging inflated prices for goods such as hand sanitiser Continue Reading
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News
25 Mar 2020
Meeting reviewing subpostmaster applications to appeal criminal prosecutions moves into second day
The Criminal Cases Review Commission has extended a meeting considering subpostmaster applications to appeal criminal convictions resulting from a faulty Post Office IT system Continue Reading
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News
24 Mar 2020
Coronavirus: Contactless spending limit increased to fight pandemic
Banking and financial services trade body UK Finance to increase spending limit for contactless payments to £45 from the start of April Continue Reading
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Feature
24 Mar 2020
Coronavirus: Grocers scrambling to update online and delivery propositions
The supermarkets have effectively become the fourth emergency service as the Covid-19 coronavirus crisis takes hold, aided by significant online and delivery changes Continue Reading
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Podcast
24 Mar 2020
Podcast: The Computer Weekly Downtime Upload – Episode 52
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Brian McKenna talk about the Covid-19 coronavirus and what it means for retail, how data can be analysed to combat it, and its implications for datacentre modernisation programmes Continue Reading
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News
23 Mar 2020
Coronavirus: uncertainty for online retailers as some slump and others surge
Online retailers face uncertainty as the Covid-19 coronavirus forces change in consumer shopping habits Continue Reading
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News
23 Mar 2020
Coronavirus: Post Office postpones subpostmaster compensation scheme amid Covid-19 crisis
Scheme to compensate subpostmasters who suffered because of computer errors in the Post Office’s Horizon system is delayed Continue Reading
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News
23 Mar 2020
Coronavirus prompts cross-industry collaboration from datacentre operators to keep UK online
TechUK positioning document reveals datacentre operators are putting their competitive differences aside to share best practice on how to keep staff safe and keep the UK online during the coronavirus outbreak Continue Reading
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News
23 Mar 2020
Coronavirus: CCRC uses Microsoft Teams to consider subpostmaster appeals
Criminal Cases Review Commission to use Microsoft Teams to ensure review of subpostmaster prosecutions is held on time Continue Reading
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News
20 Mar 2020
MP warns minister not to parrot civil servants’ lines on Post Office IT scandal
MP Kevan Jones has warned a government minister not to repeat the mistakes of predecessors in relation to the Post Office Horizon IT scandal Continue Reading
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News
18 Mar 2020
Ocado pulls website amid coronavirus shopping frenzy
Ocado has closed its website and will not take any new orders for several days thanks to sheer volume of traffic Continue Reading
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News
18 Mar 2020
Post Office executives used ‘grotesque predatory capitalism’ throughout Horizon IT scandal
Labour MP Karl Turner tells Computer Weekly that the Post Office Horizon scandal is the most grotesque version of predatory capitalism he has ever seen Continue Reading
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News
17 Mar 2020
Amazon to recruit 100,000 extra workers to cope with coronavirus-induced online shopping surge
Online retailer plans to focus its recruitment drive on providing jobs to hospitality and service industry workers who are out of work as coronavirus prompts city-wide shutdowns across the US Continue Reading
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Feature
16 Mar 2020
Shirts and suits retailers using tech to stay smart
Enhanced personalisation, increased visualisation and much more customisation with a digital twist comprise the to-do lists of several UK formalwear retailers Continue Reading
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News
16 Mar 2020
Secret Post Office deals cause fury among Horizon IT scandal campaigners
The Post Office has sparked anger with secret settlements with subpostmasters outside the recent legal action against it Continue Reading
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News
16 Mar 2020
NCSC issues coronavirus cyber security alert
The UK’s National Cyber Security Centre has issued a public alert and fresh guidance as more cyber criminals get wise to the lucrative potential of Covid-19 Continue Reading
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Opinion
13 Mar 2020
What is the Post Office board doing to right the Horizon wrongs?
Business lawyer Nick Gould compares the treatment of subpostmasters by the Post Office in the Horizon IT scandal with the huge HBOS fraud that saw £1bn stolen from small businesses Continue Reading
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News
11 Mar 2020
Fintech workers called to share their experiences of microaggression
Fintech workers were asked to share upsetting workplace incidents as part of an anonymous study Continue Reading
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News
11 Mar 2020
International Women’s Day provides platform for Nordic women in tech
International annual event reminds tech industry that work needs to be done to reduce inequality, but organisations must work towards this on a daily basis Continue Reading
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News
10 Mar 2020
MPs told to hold to account those responsible for Post Office Horizon IT scandal
Subpostmasters who had their lives destroyed by a faulty IT system and mistreatment by the Post Office have asked MPs to hold to account the people responsible for the injustices Continue Reading
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News
10 Mar 2020
VAT software supplier exposed data of millions
Eight million sales records belonging to UK and EU consumers left exposed due to misconfigured server Continue Reading
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News
06 Mar 2020
Those who did not play by the rules in Post Office Horizon scandal “should face prosecution”
Telford MP has become a vocal member of the campaign for justice for the subpostmasters who had their lives devastated as a result of being blamed for losses caused by errors in the Post Office’s core retail and accounting system Continue Reading
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Opinion
03 Mar 2020
EC publishes approach to human and ethical implications of AI, but what will UK do?
The European Commission has published a guide to the EU’s approach to the human and ethical effects that artificial intelligence might bring Continue Reading
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News
02 Mar 2020
HMRC CEO denies it is ‘deliberately misleading’ public over loan scheme promoter arrests
HMRC CEO Jim Harra has “strongly rejected” claims made on social media by the Loan Charge All Party Parliamentary Group of cross-party MPs that it is “deliberately misleading” the public about its recent loan scheme-related enforcement activities Continue Reading
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News
02 Mar 2020
Boris Johnson’s commitment to inquiry into Post Office scandal in doubt
Boris Johnson’s apparent commitment to a public inquiry into the Post Office Horizon scandal is not so certain Continue Reading
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News
27 Feb 2020
IR35 private sector reforms: Treasury review concludes no delay needed to April 2020 start date
Contracting groups describe HM Treasury’s highly anticipated review into the implementation of the IR35 reforms as “recklessly inadequate” as it concludes roll-out should proceed as planned Continue Reading
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News
26 Feb 2020
Fake CDNs obscuring credit card fraudsters
Fake content delivery networks and ngrok servers are being pressed into service to obscure credit card skimming activities Continue Reading
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News
26 Feb 2020
Thousands of UK entrepreneurs register businesses in Estonia since Brexit referendum
UK entrepreneurs are registering businesses in Estonia to make sure they can continue to trade freely in the EU Continue Reading
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News
25 Feb 2020
Sports retailer Decathlon left employee data exposed
More than 123 million records were accidentally exposed on an unsecured ElasticSearch server Continue Reading
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Podcast
25 Feb 2020
Podcast: The Computer Weekly Downtime Upload – Episode 48
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss tech billionaires pledging to solve climate change, M&S smart lighting and open data in the EU Continue Reading