IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Opinion
15 Feb 2019
Making the move to cloud work for you
Getting the best out of a move to the cloud means getting the size right, turning off what you don’t need, smart purchasing and continuously decluttering your new environment Continue Reading
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News
14 Feb 2019
Central Saint Martins hosts Three’s 5G trial for London Fashion Week
Three’s trial 5G network will enable the world’s first augmented reality fashion show at Central Saint Martins, while consumers can test out a prototype network at its flagship store Continue Reading
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News
14 Feb 2019
Satellite broadband secures Cornish observatory a brighter future
The Tolcarn Observatory near St Austell in Cornwall is putting its money where its mouth is and using satellite broadband to enhance its research work and educational outreach Continue Reading
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News
12 Feb 2019
Dutch developer offers businesses nuclear security option for communications
Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail Continue Reading
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News
11 Feb 2019
Vodafone announces winners of Techstarter accelerator
Vodafone has announced the winners of its startup accelerator programme, aimed at helping young companies developing technology for social good Continue Reading
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News
08 Feb 2019
Brexit is killing full-fibre broadband and 5G roll-outs, says CBI
A CBI report has warned that Brexit is “sucking the oxygen” out of digital priorities such as full-fibre broadband roll-out and 5G mobile network deployment Continue Reading
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News
07 Feb 2019
Nordic region primed to pioneer 5G
The Nordic region could pioneer the commercial use of 5G, with Finland and Sweden hotbeds for the technology Continue Reading
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News
07 Feb 2019
Government legislates to bring back roaming charges in no-deal Brexit
All four UK operators have said they have no plans to reintroduce roaming charges, but EE, O2 and Vodafone have not committed themselves not to do so Continue Reading
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News
06 Feb 2019
Self-driving cars get updated guidelines for trial safety and transparency
The Department for Transport has issued guidance on trial safety and transparency for self-driving cars, and is sticking by its pledge to have self-driving cars on Britain’s roads in the next two years Continue Reading
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News
06 Feb 2019
Huawei: We are not spying on the UK
Huawei’s Ryan Ding tells the British government that the company has never, and will never, use its technology to assist the Chinese intelligence services Continue Reading
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News
06 Feb 2019
Virgin Media tests 8Gbps home broadband service
Fifty residents of Papworth, Cambridgeshire, are trialling an 8Gbps FTTP broadband service using existing fibre infrastructure Continue Reading
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News
06 Feb 2019
Suffolk County Council awards 20-year WAN contract
MLL Telecom will work with CityFibre to extend Suffolk County Council’s existing WAN to 600 sites and offer them ultrafast connectivity services Continue Reading
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News
06 Feb 2019
UK’s IT and BPO spend plummets because of Brexit uncertainty
UK businesses cut their investment in IT and business process outsourcing last year because of confusion over Brexit, but there was a 68% rise in public sector spending Continue Reading
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Feature
06 Feb 2019
The nightmare driving test: How to make sure self-driving cars are safe
Simulating realistic environments using deep learning to enable self-driving cars to learn the rules of the road will prove more useful than any amount of real-world practice. We find out why, and meet the people doing something about it Continue Reading
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News
05 Feb 2019
Cambridge launches urban data IoT project
The city of Cambridge will use Telensa IoT sensors and a Microsoft Azure platform to better manage its urban data assets Continue Reading
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News
01 Feb 2019
Orange acquires UK’s SecureData
The Orange telecommunications group is to acquire UK cyber security firm SecureData to strengthen its leadership position in Europe in this sector Continue Reading
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News
01 Feb 2019
Innocent people arrested following surveillance blunders, IPCO reveals
Interception of communications commissioner Adrian Fulford warns of “grave” repercussions for people wrongly identified as suspects due to errors made when government bodies access email, phone and telephone data Continue Reading
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News
01 Feb 2019
New stolen credentials cache puts spotlight on authentication
The discovery of billions more stolen usernames and passwords in Collections #2 to #5 have prompted fresh calls for the implementation of better authentication methods across industry Continue Reading
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News
01 Feb 2019
BT stockpiles networking kit for no-deal Brexit as Patterson exits
Outgoing BT boss Gavin Patterson shared some details on the company’s contingency planning for a feared no-deal Brexit as chief executive Philip Jansen formally takes charge of the business Continue Reading
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News
31 Jan 2019
Cisco Live Europe: Intent-based networking meets the IoT head-on
Networking and communications technology supplier Cisco plans to bring intent-based networking techniques to bear on the internet of things Continue Reading
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News
31 Jan 2019
Facebook profit up despite privacy failings
Social media giant reports profit gains for the last quarter and the past year, despite a string of privacy blunders that came to light in 2018 Continue Reading
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News
30 Jan 2019
YouTuber impersonation scam not new, say researchers
Scam that tricked users into clicking on phishing links has affected tens of thousands of victims and has been active for several years, say security researchers Continue Reading
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News
29 Jan 2019
IT leaders grapple with workforce skills gap as they deploy AI and digital technology
Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed Continue Reading
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News
29 Jan 2019
UK police target hundreds of DDoS attackers
National Crime Agency is investigating hundreds of suspected users of a distributed denial of service-for-hire site that was taken down by an international law enforcement operation Continue Reading
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News
28 Jan 2019
UK IT spending worth £27bn held back due to Brexit uncertainty
UK businesses are putting billions of pounds of IT investments on hold until they know the terms that the UK will leave the EU Continue Reading
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News
28 Jan 2019
Openreach to recruit 3,000 apprentices to support UK-wide full-fibre network deployment
New recruits from “all walks of life” will be trained at one of 12 educational facilities Openreach is set to open across the country Continue Reading
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News
25 Jan 2019
Vodafone suspends use of Huawei hardware
Vodafone’s UK CEO has said the operator will ‘pause’ its use of Huawei hardware for the foreseeable future Continue Reading
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News
25 Jan 2019
Chinese government grants BT new powers
Enhanced operating licences improve telco’s ability to work with customers in China Continue Reading
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News
23 Jan 2019
Facebook’s objections to court concerns over privacy more about ‘optics’ than facts
Facebook’s challenge to a High Court ruling that raises serious concerns about data transfers between Europe and the US is more about appearance than facts, lawyers for the Irish Data Protection Commission told Dublin's Supreme Court Continue Reading
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News
23 Jan 2019
MPs challenge Huawei over spying allegations
The chair of the cross-bench Science and Technology Committee has written to Huawei seeking answers over its activities in the UK Continue Reading
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News
23 Jan 2019
Time to deploy strong authentication, says Fido
The time has come for organisations to deploy cryptographically backed strong authentication, according to the Fido Alliance, which seeks to eliminate the world’s dependence on password-based security Continue Reading
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News
23 Jan 2019
Vodafone and O2 will ‘share’ 5G networks
Vodafone and O2 have agreed non-binding heads of terms that will extend their 4G network-sharing agreement to 5G when it becomes available Continue Reading
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News
22 Jan 2019
XL Axiata teams up with Tibco in data science initiative
The Indonesia telco’s data scientists will be provided with data science tools from Tibco to uncover customer insights and improve network planning, among other goals Continue Reading
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News
22 Jan 2019
Young Dutch cyber criminals get re-education rather than jail time
Young hackers in the Netherlands are being rehabilitated through punishments that educate rather than incarcerate Continue Reading
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News
22 Jan 2019
Digital Catapult explores LPWAN and IoT for industry
A Connected Factory Demonstrator managed by the Digital Catapult is seeking input from LPWAN and internet of things specialists Continue Reading
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News
22 Jan 2019
Broadband divide persists across the UK, says Which?
Latest statistics from Which? show the UK’s broadband divide persists, with many areas still missing out on high-speed services despite industry tub-thumping Continue Reading
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News
22 Jan 2019
€50m GDPR fine for Google is a wake-up call for tech giants
The French data protection authority has fined Google €50m for contravening EU data protection laws, which has been hailed as a warning for tech giants and other data handling firms Continue Reading
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News
18 Jan 2019
Prepare for no-deal Brexit, says ICO
The UK data protection authority is urging businesses to prepare for a no-deal Brexit to ensure there is no interruption in data flows from Europe Continue Reading
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News
17 Jan 2019
Vodafone and IBM prep user clouds for future network tech
Companies expand existing collaboration to enable enterprise customers to prepare for the impact of advanced networking technologies Continue Reading
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News
17 Jan 2019
UK tech firms favour second referendum as next move in Brexit stalemate
UK tech firms want to remain as close to the EU as possible and believe a second referendum on membership of the trading bloc would be the best way out of the current political stalemate Continue Reading
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News
16 Jan 2019
Researchers discover new Magecart group
Security researchers have uncovered a sub-group of the Magecart hacking group, highlighting the wider risks of web-based supply chain attacks Continue Reading
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News
14 Jan 2019
Mobile and broadband markets fail digitally excluded groups
Financially vulnerable people, disabled and mentally ill people and elderly people all face significant challenges in accessing appropriate communications services, according to a new Ofcom report Continue Reading
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News
14 Jan 2019
Top UK hacker-for-hire jailed
Notorious British hacker-for-hire jailed for cyber attacks on a Liberian telco after an international criminal justice operation Continue Reading
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News
11 Jan 2019
Microsoft takes community approach to artificial intelligence in Sweden
Microsoft is making increasing use of artificial intelligence in Sweden as it shares experiences with the development community Continue Reading
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News
10 Jan 2019
Right to be forgotten is not global, says EU court adviser
The right to be forgotten should apply only in the European Union, according to the chief adviser to the European Court of Justice Continue Reading
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News
10 Jan 2019
Roadside 4G mobile signal availability improves across UK
4G mobile network coverage along the UK’s motorways has seen substantial improvement, with Greater Manchester’s urban M60 having 100% availability and the Birmingham to Carlisle M6 seeing the greatest growth in coverage Continue Reading
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News
10 Jan 2019
Enterprises are increasing the human workforce while deploying AI
Artificial intelligence is creating more jobs than it replaces, according to a study of businesses using the technology Continue Reading
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News
10 Jan 2019
Fife Council upgrades WAN to offer ultrafast broadband services
Public sector sites across Fife in Scotland are to receive a transformational upgrade to their broadband speeds Continue Reading
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News
10 Jan 2019
BT faces tussle to keep EU contracts after Brexit
The European Union will likely re-evaluate its telecoms contracts with BT following Brexit, and cancelling them altogether is a real risk in a no-deal scenario, according to leaked documents Continue Reading
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News
09 Jan 2019
2FA bypass tool highlights top business security vulnerabilities
CEOs are the most likely target of two-factor authentication phishing bypasses, demonstrated by a security researcher’s proof-of-concept attack Continue Reading
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E-Zine
08 Jan 2019
Technology innovation in music
In this week’s Computer Weekly, we visit the first hackathon at Abbey Road Studios, once home to The Beatles, to find out how tech startups hope to revolutionise music creation. Our latest buyer’s guide examines the technologies and benefits of perimeterless network security. And we look ahead to the key CIO skills and jobs trends for 2019. Read the issue now. Continue Reading
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Blog Post
08 Jan 2019
Yes. All homes WILL need gigabit broadband speeds!
As the UK's full-fibre broadband roll-out gathers pace through 2018 and into 2019, many people continue to believe gigabit services are unnecessary overkill. CityFibre's Caroline Hughes reckons ... Continue Reading
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News
08 Jan 2019
First 5G smartphones may have massive price premium
Android smartphone brands are already preparing to launch their first 5G handsets, but new technical requirements means they won’t be cheap to build, according to analysts at TrendForce Continue Reading
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News
04 Jan 2019
Data breaches affected more than a billion people in 2018
The personal information of more than a billion people was compromised in 2018 as companies holding the data failed to keep it safe Continue Reading
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News
02 Jan 2019
Nordic digital transformation driven by traditional businesses
More traditional Nordic businesses are fuelling the region's digital transformation, finds report Continue Reading
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News
02 Jan 2019
SMEs urged to get on board with Network Services 2 framework
Suppliers have until the end of January 2019 to sign up to the new government network services purchasing framework Continue Reading
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Opinion
31 Dec 2018
Can we live without passwords?
Can you imagine a future in which we can be secure online without having to remember an unwieldly list of passwords? Solutions are emerging that could make passwords redundant, but there will be other security problems to resolve Continue Reading
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News
28 Dec 2018
Top 10 HR technology stories of 2018
Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management Continue Reading
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News
27 Dec 2018
Top 10 Middle East stories of 2018
Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading
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News
19 Dec 2018
CMA acts on super-complaint over broadband, mobile charges
The Competition and Markets Authority is to crack down on communications services providers who ‘penalise’ loyal customers over new ones Continue Reading
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News
19 Dec 2018
Top 10 broadband stories of 2018
The networking industry swung firmly behind full-fibre broadband in 2018, with encouraging signs that the gold-standard of broadband service delivery technology is at long last taking off in the UK Continue Reading
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News
18 Dec 2018
Vodafone spreads Christmas cheer with a 4G drone
Vodafone has conducted a test flight of the UK’s first drone delivery controlled over its 4G network Continue Reading
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News
18 Dec 2018
Broadband coverage improved through 2018, says Ofcom
Ofcom’s annual Connected Nations report reveals that the number of people who cannot receive a 10Mbps broadband connection has halved Continue Reading
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News
18 Dec 2018
Ofcom fires starting gun for new mobile spectrum auction
Mobile spectrum in the 700MHz and 3.6-3.8GHz bands will be put up for auction either late in 2019 or early in 2020 Continue Reading
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News
14 Dec 2018
Ofcom tells ISPs to be upfront about better broadband deals
Telecoms regulator is rolling out a range of measures to make the broadband market serve the interests of consumers better Continue Reading
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News
14 Dec 2018
Australia passes controversial encryption law
Arguments continue over law that requires companies to work with government agencies to ensure that encrypted communications can be read if a crime is suspected Continue Reading
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News
13 Dec 2018
ICO and government help UK businesses prepare for no-deal Brexit
The Information Commissioner’s Office (ICO) and the government are providing guidance for UK businesses, particularly SMEs, on how to prepare for a possible no-deal Brexit Continue Reading
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News
12 Dec 2018
UKtech50 2018 – the most influential people in UK IT
Computer Weekly has announced the ninth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading
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News
12 Dec 2018
Finland’s IT sector recovers after break-up of Nokia
Finnish government plays vital role in helping IT sector recover from the shock of Microsoft taking over the country’s biggest company Continue Reading
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News
11 Dec 2018
Slow action on broadband and 5G risks UK’s economic future, CBI warns
A report from the CBI has called for the government to fast-track legislation to guarantee access to ultrafast network services Continue Reading
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News
10 Dec 2018
Vodafone’s 4G network goes underground
Operator will roll out small 4G and 5G-ready antenna to boost network coverage over short distances in areas of dense usage, using manhole covers, among other things Continue Reading
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News
10 Dec 2018
O2 expected to pursue Ericsson for compensation over 24-hour stoppage
Mobile network operator could seek up to £100m in damages from its supplier, which failed to update expired software certificates, causing a day-long outage Continue Reading
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News
07 Dec 2018
Finnish government announces research and development ecosystem
Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others Continue Reading
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Opinion
06 Dec 2018
Douglas Engelbart, the forgotten hero of modern computing
Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the way that he imagined Continue Reading
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News
06 Dec 2018
BT and KCOM named broadband USO suppliers
Ofcom has named BT, and in East Yorkshire, KCOM, as the designated providers for the incoming broadband universal service obligation Continue Reading
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News
06 Dec 2018
Software failure paralyses O2’s 4G network
O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services Continue Reading
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Opinion
05 Dec 2018
Drawing the line for cyber warfare
With alleged Russian meddling in elections and the state-backed attack on Iran’s nuclear programme, it is becoming difficult to define the boundaries of cyber warfare Continue Reading
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Feature
05 Dec 2018
Brexit implications for data protection
Leaving the European Union will have serious implications for data protection in the UK unless adequate steps are taken, so businesses are advised to have contingency plans in place Continue Reading
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News
05 Dec 2018
BT moves to strip Huawei kit from EE’s network
Telco will remove Huawei’s networking equipment from the core of EE’s 4G mobile network Continue Reading
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News
05 Dec 2018
Australia races towards commercial quantum computing
Universities make headway in the challenge of commercialising quantum computing Continue Reading
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News
05 Dec 2018
Nominet brings security expertise and tech to market
The .uk domain registry is to bring its DNS expertise and technology developed for the NCSC to market to address cyber security ‘blindspot’ Continue Reading
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News
05 Dec 2018
UK consumers threaten data breach backlash
Most UK and global consumers are willing to walk away from businesses that fail to look after personal data, with retailers most at risk, research shows Continue Reading
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News
04 Dec 2018
As commercial 5G nears, small cells generate interest
Interest in small cells as an element of commercial 5G mobile networks is growing, particularly in countries with supportive regulatory environments. Meanwhile, a UK trial of wholesale small cell infrastructure has kicked off in London Continue Reading
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News
04 Dec 2018
100 million Quora.com user details exposed
Question-and-answer site is the latest organisation to admit a breach of users’ personal data, with industry commentators calling out credential theft as a top cause of such breaches Continue Reading
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News
03 Dec 2018
BT announces new head of security business
BT has appointed a former law enforcement officer and BT investigator as the new head of its security business Continue Reading
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News
03 Dec 2018
Police investigations into cyber crime up 14% in a year
Officers forced to follow up over 2,500 complaints of Instagram, Facebook, email and website hacking, and Bitcoin ransom, despite a rise in violent crime, report reveals Continue Reading
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News
30 Nov 2018
Cyber crime most significant harm in UK, says top cyber cop
Cyber crime is the most significant harm in the UK, according to the cyber lead at the City of London Police, which is the national lead for online crime Continue Reading
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News
30 Nov 2018
E-commerce sites warned of heightened DDoS threat
E-commerce sites are being urged to ensure that they have adequate DDoS protection ahead of the vital holiday trading season after attacks ramped up on Black Friday and Cyber Monday Continue Reading
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Opinion
29 Nov 2018
Agile becomes mainstream
There are clear parallels between the conditions that led the IT industry to adopt agile approaches and the challenges facing business today Continue Reading
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Opinion
28 Nov 2018
More effective digital transformation through the power of your own people
The old model of escalating decisions up and down the management chain does not work any more. Business leaders need to delegate responsibility for projects to business and technology specialists and eliminate the fear of failure Continue Reading
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News
27 Nov 2018
Poor Wi-Fi connectivity damaging to home life, say UK consumers
A study for BT has revealed a substantial proportion of UK families feel they are being let down by poor in-home Wi-Fi networks Continue Reading
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News
27 Nov 2018
Openreach extends Gfast roll-out to a million more homes
Copper-based ultrafast broadband roll-out continues at pace Continue Reading
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News
27 Nov 2018
ICO fines Uber £385,000 for data protection failings
Like Facebook, Uber has escaped a potentially much higher fine for data protection failings because the 2016 breach that affected millions of UK customers is not covered by the GDPR Continue Reading
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News
21 Nov 2018
Interview: Comms sector ripe for disruption as climate change takes hold
Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading
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Feature
16 Nov 2018
Securing the SD-WAN: The next network challenge
Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
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News
16 Nov 2018
EE and Virgin Media fined for breaking consumer protection rules
Ofcom has imposed fines totalling £13.3m on EE and Virgin Media, saying both providers levied excessive charges on customers who ended their contracts early Continue Reading
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News
16 Nov 2018
Many firms still stuck in GDPR prep phase six months after its initiation
Six months after the GDPR compliance deadline, many companies are struggling to make data protection principles part of everyday business, says PwC’s GDPR and data protection lead Continue Reading
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News
13 Nov 2018
Broadband voucher scheme to end early thanks to high demand
The government has urged small business owners to consider signing up for its ultrafast broadband connection voucher scheme before the available funding runs out Continue Reading
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News
13 Nov 2018
5G will unleash digital transformation for UK enterprises
Mobile operator EE is working hand-in-hand with its largest enterprise customers to realise the potential of its future 5G mobile network Continue Reading
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News
08 Nov 2018
Plymouth’s Derriford Hospital has capacity to spare after HSCN upgrade
University Hospitals Plymouth NHS Trust is unleashing the potential of digital for health after fixing up its internet connectivity with an upgrade to the new Health and Social Care Network Continue Reading