IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
25 Feb 2020
Government admits it was too passive managing Post Office as parliamentary pressure builds
The UK government faces accusations of neglecting its duties handling the Post Office as pressure mounts in Parliament for justice for the subpostmasters who suffered due to faults in the Horizon IT system Continue Reading
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25 Feb 2020
The big retail tech themes from Retail’s Big Show
The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year. Continue Reading
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E-Zine
25 Feb 2020
Using meteorological data to prepare for the worst
In this week’s Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source’s meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world’s biggest retail tech show. Read the issue now. Continue Reading
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News
24 Feb 2020
IR35 private sector reforms: First year of enforcement won't be ‘heavy-handed’, claims chancellor
New chancellor Rishi Sunak has moved to assure business leaders that HMRC will not be heavy-handed in enforcing the new IR35 rules Continue Reading
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News
19 Feb 2020
Air transport industry examines blockchain that could boost revenue by $40bn
Businesses supplying aircraft parts and maintenance services are collaborating to investigate the potential of blockchain technology to improve logistics Continue Reading
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News
14 Feb 2020
Calls for inquiry into Post Office IT scandal increase in Parliament, with cross-party support
Many MPs might not yet fully understand the suffering subpostmasters have endured because of the Post Office’s faulty IT system and its oppressive behaviour, but they will soon Continue Reading
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News
13 Feb 2020
Cyber criminals spread coronavirus conspiracy theories
The latest email campaigns identified by Proofpoint are spreading conspiracy theories about the coronavirus outbreak Continue Reading
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News
12 Feb 2020
Pressure for public inquiry into Post Office IT system scandal begins with mountain to climb
Members of Parliament seeking a public inquiry into the Post Office Horizon scandal face huge challenges, but pressure and time could force justice Continue Reading
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News
11 Feb 2020
Mobile checkout expanded to 50 M&S stores
After a successful trial, retailer Marks & Spencer has expanded its mobile checkout-free offering to 50 stores around the UK Continue Reading
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10 Feb 2020
Alan Bates: The ‘details man’ the Post Office paid the price for ignoring
In 2003, subpostmaster Alan Bates had his contract terminated when he refused to comply with Post Office policy. A decade and a half later, against the odds, he took the Post Office to the High Court and won a multimillion-pound legal case. Continue Reading
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News
10 Feb 2020
Two-thirds of workers at risk of robot-driven redundancy are unaware of the threat to jobs
People who do jobs that are most likely to be automated through technology are unaware and unprepared of the impending threat to their livelihoods, with Nesta calling on the government to do more to up-skill those at risk Continue Reading
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Feature
10 Feb 2020
The big retail tech themes from Retail’s Big Show
The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year Continue Reading
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News
05 Feb 2020
Scammers using fake PayPal emails stole over £1m in the UK in last quarter
Fraudsters tricked Brits into sending over £1m worth of goods to them that they hadn't paid for Continue Reading
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News
03 Feb 2020
Government refuses request to pay legal costs for subpostmasters in Post Office case
The government has refused to pay the huge legal costs subpostmasters incurred in their battle with the government-owned Post Office, which they won Continue Reading
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News
31 Jan 2020
Estonian CIO gives UK IT professionals hope as Brexit removes rights
Tech chief says Estonia’s door is open to UK IT professionals if they want to continue enjoying an EU lifestyle Continue Reading
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Feature
31 Jan 2020
Alan Bates: The ‘details man’ the Post Office paid the price for ignoring
In 2003, subpostmaster Alan Bates had his contract terminated when he refused to comply with Post Office policy. A decade and a half later, against the odds, he took the Post Office to the High Court and won a multimillion-pound legal case Continue Reading
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News
28 Jan 2020
Subpostmaster prosecutions move closer to appeal
Prosecutions are a significant step closer to being sent to the Court of Appeal as Criminal Courts Review Commission forms a group of commissioners to review them Continue Reading
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News
27 Jan 2020
Police sent information about potential Fujitsu staff perjury in subpostmaster prosecutions
The police have been asked to consider information from a High Court judge questioning evidence given by Fujitsu staff in criminal trials of Post Office subpostmasters Continue Reading
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News
22 Jan 2020
Government should not be allowed to dismiss subpostmasters’ claims over Horizon IT scandal
Subpostmasters are stepping up their fight for justice after their huge court victory, with Westminister replacing the High Court as the battleground Continue Reading
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News
17 Jan 2020
IR35 private sector reforms: Blanket bans ‘devalue’ IT contractor contributions to digital projects
James Poyser, CEO of contractor-focused online accountancy firm InniAccounts, claims large firms that are failing to assess contractors fairly will lose out in productivity, reputation and talent retention Continue Reading
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News
15 Jan 2020
Government distances itself from Post Office decisions in Horizon IT litigation
Department for Business, Energy & Industrial Strategy says it did not make decisions in the Post Office’s recent court battle Continue Reading
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News
15 Jan 2020
Asos trials AR tool to give customers idea of fashion fit
Online fashion brand Asos has launched an augmented reality trial to help customers see how garments will fit their body type Continue Reading
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Podcast
14 Jan 2020
Podcast: The Computer Weekly Downtime Upload – Episode 42
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna greet the new decade with reflections on the Travelex ransomware attack and Dominic Cummings’ call for data science to rejuvenate Whitehall. And they take stock of the retail sector’s grim 2019, while remembering to mention the big story of the moment: Harry and Meghan Continue Reading
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News
14 Jan 2020
Why subpostmasters are calling on the government to pay Horizon trial costs
The damages that subpostmasters will receive after their court victory against the Post Office fall well short of their calculated losses Continue Reading
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News
10 Jan 2020
Subpostmaster group calls for government to pay legal costs for Horizon trial
The group of subpostmasters that defeated the Post Office in court over a faulty IT system are calling for the government to pay the costs of the legal action Continue Reading
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News
09 Jan 2020
Retail group Dixons Carphone fined £500,000 over data breach
Dixons Carphone receives maximum possible pre-GDPR fine from the ICO following a 2018 data breach Continue Reading
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News
09 Jan 2020
Automation could help resolve store shortfalls, says Capgemini
As consumers become more receptive to in-store technology, introducing automation to improve the retail experience could increase footfall, says Capgemini Continue Reading
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News
08 Jan 2020
Fujitsu must face scrutiny following Post Office Horizon trial judgment
While the Post Office has suffered financial and reputational damage after losing its court battle with subpostmasters, the supplier of the IT system at the centre of the dispute has major PR challenges ahead Continue Reading
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News
07 Jan 2020
Scale’s HE150 the first of a big push to small edge HCI hardware
Scale Computing aims to scale to micro-sized hyper-converged with a lightweight operating system it claims its competitors can’t match for edge and remote location deployments Continue Reading
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E-Zine
07 Jan 2020
Digital fashion for sustainable consumption
In this week’s Computer Weekly, we look at fashion for online personas, report on a programme to get more young women into cyber security, and examine edge computing as the new data frontier and how cloud-native platforms and AI might transform the datacentre. Read the issue now. Continue Reading
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Opinion
06 Jan 2020
The Post Office computer problem that destroyed the lives of pillars of the community
The Post Office’s refusal to believe subpostmasters were suffering losses due to computer system errors was incompetent and cruel Continue Reading
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News
02 Jan 2020
Call for former Post Office CEO to step down from public roles after IT court battle lost
Conservative peer is calling for former Post Office CEO to step down from high-profile public roles for her part in Horizon IT scandal Continue Reading
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News
24 Dec 2019
Former Post Office CEO apologises to subpostmasters over Horizon scandal
Subpostmasters criticise former CEO’s apology for their suffering as “too little, too late” Continue Reading
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Feature
23 Dec 2019
How Halfords is using tech to rev up its customer service
Live chat, virtual contact centres and a new unifying web platform are set to enhance Halfords’ customer service proposition in the year ahead Continue Reading
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Feature
23 Dec 2019
Top 10 storage deployment stories of 2019
Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage Continue Reading
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News
20 Dec 2019
National Federation of Subpostmasters cries foul after court ruling on controversial computer system
The National Federation of Subpostmasters said it was misled by the Post Office about the robustness of the IT systems its members use Continue Reading
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News
20 Dec 2019
Top 10 retail technology stories of 2019
Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing? Continue Reading
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News
19 Dec 2019
Criminal Courts Review Commission to review Horizon judgment ‘swiftly’
The CCRC’s review of potentially unfair prosecutions of subpostmasters is just one of the unresolved issues in in relation to subpostmasters’ battle with the Post Office over its faulty IT system Continue Reading
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News
18 Dec 2019
How Saudi Arabia plans to become the Silicon Valley of the Middle East
With its young and educated population, Saudi Arabia has the potential to become a hub for tech innovation Continue Reading
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News
17 Dec 2019
Subpostmasters proved right on IT system failures as calls for full public inquiry mount
Post Office has been “in denial” about the robustness of its core retail system, which a judge said was to blame for problems experienced by subpostmasters in a multimillion-pound group action Continue Reading
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News
13 Dec 2019
Alarm bells ring, the IoT is listening
With Christmas bearing down on us, a series of vulnerability disclosures has drawn attention to the parlous state of IoT security, and serves as a timely warning to people planning to buy smart devices as gifts Continue Reading
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Feature
13 Dec 2019
Future fashion: does that dress come in digital?
A visit to a technology-fuelled fashion pop-up paints a picture of a world where retailers and brands sell virtual clothes for usage solely in consumers’ digital lives Continue Reading
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News
13 Dec 2019
Subpostmasters got the best deal possible in legal battle with the Post Office, says lawyer
Subpostmasters ended their legal battle with the Post Office at the optimal time, according to the lawyer that managed the High Court action Continue Reading
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News
12 Dec 2019
Why Lendlease is embracing digital twin technology
Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector Continue Reading
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News
11 Dec 2019
Post Office settles legal dispute with subpostmasters, ending 20-year battle for lead claimant
The Post Office has settled its long-running legal dispute with subpostmasters, and will pay £57.75m in damages Continue Reading
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News
11 Dec 2019
How can CIOs in Europe turn innovation into a competitive advantage?
CIOs across Europe are under pressure to innovate to help businesses grow and must think differently as a result Continue Reading
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News
09 Dec 2019
Cloud computing surges in the UAE in 2019
Cloud computing take-up saw a significant acceleration in the Middle East throughout this year Continue Reading
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News
06 Dec 2019
Dutch government must facilitate and coordinate a broad eID system
The Dutch government should push for an electronic ID system for its citizens that works across the public and private sectors, according to a report Continue Reading
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News
05 Dec 2019
Cyber Girls First volunteers encourage girls to think high-tech
More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists Continue Reading
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News
03 Dec 2019
Survey finds most firms don’t respond to GDPR requests in time
Most organisations do not respond to requests for GDPR data in the one month allowed, while many return incorrect data. The education sector does best, but the public sector lags behind Continue Reading
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News
02 Dec 2019
Private sector warned off delaying IR35 reform prep as Conservative Party promises review
The Conservative Party has followed in the footsteps of the Liberal Democrats, The Labour Party and the Scottish National Party by committing to a review of the IR35 reforms Continue Reading
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News
02 Dec 2019
QD Stores deploys SAP Fiori as pathway to possible S/4 Hana adoption
East Anglia-based discount retailer uses design thinking to develop SAP Fiori Screen Personas to enhance ECC6 instance Continue Reading
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News
29 Nov 2019
Hack Friday: This Christmas, fight back against cyber criminals
It’s nearly Christmas, and cyber attacks and fraud attempts in the retail sector are ramping up. Is it time to panic? And is there anything we can do beyond hammering home the message around basic cyber security hygiene? Continue Reading
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News
28 Nov 2019
Finnish tech firm aims to create scalable general-purpose quantum computer
University spin-off is attempting to take quantum computing capabilities to multiple business sectors Continue Reading
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Opinion
26 Nov 2019
The super-resilient IT function
IT functions don’t have to continue taking the blame for organisational failures, they can take the lead in transforming the business Continue Reading
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News
26 Nov 2019
Peer calls for clear-out of Post Office board after Court of Appeal confirms major court defeat
Conservative peer championing subpostmasters’ long-running battle with Post Office suggests management clear-out after Court of Appeal rejects appeal bid Continue Reading
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E-Zine
26 Nov 2019
Why thousands of IT contractors face ‘life-changing’ tax bills
In this week’s Computer Weekly, we investigate HMRC’s loan charge policy, a retrospective tax grab that has left thousands of IT contractors facing financial ruin. We compare the cloud storage offerings from AWS, Microsoft and Google. And we find out how retailers are turning to tech to deal with a new generation of shoppers. Read the issue now. Continue Reading
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News
22 Nov 2019
Court of Appeal dismisses Post Office application to appeal damning judgment
The Court of Appeal has rejected a Post Office application to appeal judgments made in the first trial of its multimillion-pound battle with subpostmasters over IT system failures. Continue Reading
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News
22 Nov 2019
Some 29,000 UK web domains suspended for criminal activity
Domain suspensions for criminal activity over the past year has dropped for the first time since 2014 Continue Reading
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News
21 Nov 2019
Labour pledges review of NCSC in UK security overhaul
The UK's National Cyber Security Centre may get expanded powers under a Labour government Continue Reading
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News
21 Nov 2019
Fashion retailer AllSaints on using Google Cloud to handle online shopping traffic peaks
AllSaints shifts website workloads into Google Cloud to protect against website downtime, as well as embarking on microservices-led push to modernise its infrastructure Continue Reading
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News
20 Nov 2019
Mimecast blocked 99 billion suspicious emails in third quarter
Latest threat intelligence report reveals the scale of the threat posed by malicious emails, with the transport, legal and financial sectors hit hardest Continue Reading
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News
20 Nov 2019
John Lewis Partnership taps Google Cloud for AI expertise to bolster customer experience
The John Lewis Partnership is building on its earlier forays into the Google Cloud by tapping into its artificial intelligence and machine learning expertise to deliver on its omnichannel business ambitions Continue Reading
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News
19 Nov 2019
Macy’s Magecart breach presages Christmas fraud spike
US retailer Macy’s admits some customer data was accessed by unknown actors during a week-long Magecart attack Continue Reading
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News
18 Nov 2019
Foreign e-commerce giants threaten Nordic high streets
Surveys show up to 40% of high-street stores in Sweden and Finland could face closure by 2030 as retailers seek to combat e-commerce threat Continue Reading
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News
15 Nov 2019
Loan charge under review: The 20-year retroactive tax policy pushing IT contractors to the brink
Thousands of IT contractors are at risk of financial ruin as HMRC pursues them for tax it claims they owe on work they did up to two decades ago and were reimbursed for via loan remuneration schemes. Computer Weekly investigates Continue Reading
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News
14 Nov 2019
Cyber criminals tool up for Christmas fraud season
Organised criminals are trying to cash in on the festive retail boom with both brand new and tried-and-tested techniques Continue Reading
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E-Zine
12 Nov 2019
The importance of digital accessibility
In this week’s Computer Weekly, we examine what retailers need to do to make their digital channels accessible for disabled people. We look at the rise of alternative desktop productivity tools to Microsoft Office. And our new buyer’s guide covers next-generation programming tools such as no-code/low-code development. Read the issue now. Continue Reading
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News
08 Nov 2019
Morrisons in new appeal over data breach fine
The Supreme Court has heard an appeal from retailer Morrisons as it attempts to overturn prior judgments holding it liable for a 2014 leak of employee data Continue Reading
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Feature
08 Nov 2019
What’s new in UK retail’s online-to-offline movement?
US menswear retailer Untuckit used to be an online pureplay, but by the end of 2019 it will have 80-plus stores, including its two new UK shops, as the online-to-offline trend continues Continue Reading
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News
06 Nov 2019
Marks & Spencer profits drop as digital push ramps up
Clothing, home and luxury food retailer Marks & Spencer has been pushing to make its business more digital, but its half-year profits have seen a hit Continue Reading
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News
31 Oct 2019
IR35 reforms: Concerns raised over private sector’s lack of preparedness for April 2020 start date
As the countdown towards the IR35 reforms coming into force in the private sector continues, research by recruitment firm Hays draws concerns over an apparent lack of awareness and preparation amongst enterprises Continue Reading
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News
29 Oct 2019
Reykjavik: An IT ecosystem beyond the ice
Iceland is a small island between Europe and the US, and that is one of several reasons why it is attracting tech startups to its capital Continue Reading
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News
29 Oct 2019
Post Office IT trial judgement within days
The judgment in the second trial in a multimillion-pound legal battle over an allegedly faulty IT system at the Post Office is imminent Continue Reading
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E-Zine
29 Oct 2019
IR35 reforms – the difficult decisions facing IT contractors
In this week’s Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks – we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now. Continue Reading
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Feature
18 Oct 2019
How retailers are using social to reach Gen Z and beyond
The younger generation of shoppers are all using social media, so how are retailers using influencers to reach these potential customers and their spending power? Continue Reading
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News
18 Oct 2019
Huge rise in rogue banking apps driving fraud attacks
Fraud perpetrated through fake mobile apps purporting to be from legitimate banks has seen a statistically significant spike, says RSA Continue Reading
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News
16 Oct 2019
Pitney Bowes ‘considering options’ after malware attack
Mailing and shipping services firm in recovery mode after key systems were encrypted by a malware attack Continue Reading
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Podcast
14 Oct 2019
PCI DSS: Credit card data and what to expect from version 4.0
We preview October’s PCI Europe Community Meeting where attendees will discuss credit card payment data, with topics covered likely to include the cloud and point-to-point encryption Continue Reading
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News
10 Oct 2019
Kroger drives data-driven customer experience
Scott Crawford, data science lead at 84.51°, the data business at US grocery retailer Kroger, discusses data projects and iterative programmes Continue Reading
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Blog Post
09 Oct 2019
DBS Bank touts digital logistics offering for SMEs
Singapore’s DBS Bank has launched a digital logistics solutions package for small and medium-sized enterprises (SMEs) in the logistics sector that are looking to expand their regional footprint. ... Continue Reading
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News
07 Oct 2019
UKtech50 2019 – help us find the most influential people in UK technology
Computer Weekly’s annual search for the 50 most influential people in UK technology reaches its 10th anniversary – let us know who you would like to nominate for this year’s list Continue Reading
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Feature
02 Oct 2019
Disabled consumers left logged out of retail’s digital revolution
Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity Continue Reading
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News
02 Oct 2019
John Lewis Partnership sells its automation to business
The John Lewis Partnership will expand its use of automation technology as its early projects bear fruit Continue Reading
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News
27 Sep 2019
Five million DoorDash customers’ details lost in data breach
Takeaway delivery service was breached in May 2019, resulting in the data of millions of users and delivery drivers being stolen Continue Reading
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Podcast
24 Sep 2019
Podcast: The Computer Weekly Downtime Upload – Episode 31
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly and Clare McDonald are joined by Ryan Priest for an accidentally transport-heavy chat about the week in tech Continue Reading
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News
20 Sep 2019
Enterprises can hire software robots at the push of a button
IPsoft is beta testing a marketplace where businesses can look at what software robots are available and interview them about their suitability to take roles Continue Reading
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Opinion
17 Sep 2019
The five software testing techniques every software developer should know about
Five simple testing techniques that will help developers test their software systematically, thoroughly and quickly Continue Reading
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News
17 Sep 2019
Ecuador citizens’ data breach holds lessons for enterprises
What caused the mass breach of Ecuadorian citizens’ data, and what can businesses learn from it? Continue Reading
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News
17 Sep 2019
US lawmakers demand internal Facebook, Google, Apple and Amazon documents in antitrust probe
US lawmakers have given big tech companies a deadline to disclose a wide range of documents as the House Judiciary Committee’s bipartisan investigation into competition gathers pace Continue Reading
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News
16 Sep 2019
Gartner Catalyst: Prepare for web giants crushing your industry
Companies like Amazon and Alibaba are taking a bigger chunk of the customer journey, but they are also spreading across industry sectors Continue Reading
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News
13 Sep 2019
Ditch hoodies and hackers to encourage diverse security recruitment
The cyber security industry needs to address a systemic image problem if it is to succeed in recruiting more diverse teams Continue Reading
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News
13 Sep 2019
When AIs go to war: Autonomous cyber weapons ‘inevitable’
CISOs must start thinking about how to engage with intelligent, adaptive, non-human attackers, says Trend Micro’s Rik Ferguson Continue Reading
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News
13 Sep 2019
Industry opposition to no-deal Brexit hardens, says TechUK
A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations Continue Reading
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News
12 Sep 2019
Mirai descendants dominate IoT threat environment
Attacks leveraging compromised IoT devices are growing in size, scale and frequency, report security experts at F-Secure and Trend Micro, with Mirai-related botnets a major source of trouble Continue Reading
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Feature
11 Sep 2019
The emergence of the shopping centre-as-a-service model
Shopping centres have been morphing into wider entertainment, leisure and hospitality venues for some time, but their role is set to evolve yet further Continue Reading
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News
11 Sep 2019
GDPR non-compliance worse than feared
Over half of UK businesses do not yet appear to be fully GDPR-compliant, and many have de-prioritised their compliance efforts Continue Reading
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News
10 Sep 2019
BT gears up to take on rogue drones
BT’s Enterprise unit is offering customers an anti-drone security solution to protect their physical sites from intrusion Continue Reading
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News
09 Sep 2019
Social engineering a factor in virtually all cyber attacks, report claims
Almost every single cyber attack will, at some stage, require a human to be tricked into doing something, according to research by Proofpoint Continue Reading
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News
09 Sep 2019
IT leaders need to speak up about the voice channel
Voice assistants represent the next frontier, and a range of new skills will be needed to move beyond pilot projects to a true voice channel Continue Reading