IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
25 May 2018
GDPR puts people first, says ICO
The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading
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News
25 May 2018
Commitment is the watchword on GDPR D-Day
New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading
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News
24 May 2018
Security experts weigh in on GDPR checklists
Security experts give their views on what final checks businesses should be doing on the eve of the General Data Protection Regulation compliance deadline, while a survey reveals almost half of Brits have not heard of it Continue Reading
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News
24 May 2018
New UK Data Protection Act not welcomed by all
Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading
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News
23 May 2018
UK calls for new data-sharing model with EU
The UK has proposed a new data-sharing model to ensure ongoing data protection collaboration and free flow of data between the EU and the UK post-Brexit Continue Reading
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Blog Post
23 May 2018
After us the drought of democracy?
The BBC cover of a report from the Environment Agency warning of serious water shortages by 2050 while sufficient to supply 20 million consumers is being wasted prompted an attack of déjà vu. ... Continue Reading
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News
23 May 2018
Government pledges full-fibre broadband for all by 2033
In a speech to the CBI, chancellor Philip Hammond pledges to build a nationwide FTTP network by 2033 Continue Reading
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News
23 May 2018
Facebook is ready for GDPR, says Zuckerberg
Facebook chief Mark Zuckerberg has claimed the social network is ready for GDPR, but failed to give any answers to the most probing questions posed by European MEPs Continue Reading
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News
22 May 2018
Qualcomm and Facebook working on FWA broadband
Qualcomm is to integrate a number of its chipsets with Facebook’s Terragraph technology to build fixed wireless access broadband solutions for urban areas Continue Reading
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Opinion
22 May 2018
Taking the quantum leap: What is quantum technology for business?
Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading
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News
22 May 2018
Sweden’s Telenor makes GDPR consent personal
Telenor Sweden says it has seen market-leading results for General Data Protection Regulation consent after enlisting a customer experience firm to manage the process Continue Reading
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News
22 May 2018
Google sued for £3.2bn for tracking UK iPhone browsing
A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading
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News
21 May 2018
Openreach launches Scottish fibre training school
Openreach has launched its Scottish engineering school in Livingston as it prepares to train 400 new broadband specialists to run its full-fibre roll-out Continue Reading
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News
21 May 2018
ICO could use new GDPR powers in Facebook probe
UK privacy watchdog is considering using new powers in its investigation of Facebook, while the government is considering new laws to police social media firms Continue Reading
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News
18 May 2018
Most UK marketers GDPR ready, but not all firms have a plan
Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading
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News
18 May 2018
GDS seeks advice on migration from Public Services Network
The Government Digital Service has started the process of moving public sector organisations away from the Public Services Network Continue Reading
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News
18 May 2018
Use GDPR to propel business forward, says ICO
GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading
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News
16 May 2018
Most firms see GDPR as an opportunity
A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading
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News
16 May 2018
BT and EE to converge fibre broadband, 4G networks
BT’s consumer unit has launched a network convergence strategy designed to make the most of its national fibre and 4G network assets Continue Reading
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News
15 May 2018
SMEs more worried about GDPR’s threat to reputation than fines
SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading
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News
15 May 2018
Vodafone CEO Colao steps down
Long-serving Vodafone CEO Vittorio Colao will step down in October after just over a decade in charge Continue Reading
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News
15 May 2018
Openreach starts countdown to the end of analogue phone services
Openreach has started a consultation on the future of telephony services as its parent signals plans to switch off analogue PSTN phone services in seven years' time Continue Reading
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Opinion
14 May 2018
It’s not too late to get GDPR ready
With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading
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News
14 May 2018
MPs demand 4G mobile network coverage obligation for rural areas
The Rural Business All-Party Parliamentary Group has written to Matt Hancock calling for the government to put legally binding targets in place for 4G mobile network coverage Continue Reading
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Blog Post
11 May 2018
Do ISPs need to do more to protect their users from scams?
Are Britain’s internet service providers (ISPs) coming up short when it comes to helping their less tech-savvy users protect themselves against the scourge of telephone scams and online fraud? In a ... Continue Reading
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Opinion
10 May 2018
Hacking the internet of things just got easier – it’s time to look at your security
Are you taking security for internet-connected devices seriously enough? Continue Reading
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News
10 May 2018
BT to shut London HQ and cut 13,000 jobs
Another round of cuts comes as BT struggles to reposition itself for sustainable long-term growth Continue Reading
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News
09 May 2018
Vodafone becomes largest next-gen broadband player in Europe
Vodafone has acquired the operations of Virgin Media parent Liberty Global in four European markets, giving it access to 110 million homes and businesses Continue Reading
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News
08 May 2018
Virtual tripwire to keep elephant poachers out of Zambian national park
Cisco and Dimension Data are working to protect Zambia’s at-risk elephant population after a successful pilot project in South Africa Continue Reading
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News
04 May 2018
Twitter password security bug underlines need for industry change
Twitter has revealed that a bug in its systems resulted in some passwords being stored in a log in clear text, underlining the need for alternative authentication methods, say industry commentators Continue Reading
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News
04 May 2018
Most CIOs not interested in “massively hyped” blockchain, finds Gartner
Despite the noise surrounding blockchain technology, not many CIOs are using it or planning to do so in the near future, finds Gartner Continue Reading
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News
03 May 2018
Fibre network breakthrough has implications for data security
Researchers have devised a new protocol that they claim vastly extends the range of quantum key distribution over fibre networks Continue Reading
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News
03 May 2018
TalkTalk worst for broadband customer satisfaction
Ofcom has released statistics on communications service provider customer service metrics, and TalkTalk does not come out of it well Continue Reading
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News
03 May 2018
Redscan warns of GDPR phishing scams
Cyber criminals are using fake GDPR-related privacy notices to trick recipients into disclosing personal data and spread malware, a security firm warns Continue Reading
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News
03 May 2018
Cambridge Analytica closure will not halt probe, says ICO
The London-based data mining firm at the heart of the Facebook data exploitation scandal has announced it is closing, but the ICO says the probe into its actions will still go ahead Continue Reading
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News
02 May 2018
Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
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Opinion
02 May 2018
Outsourcing is not dead or dying – it just needs to be done properly
The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading
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News
01 May 2018
Google Chrome helps clean up certificate authority industry
The security industry has welcomed the introduction of measures by the Google Chrome browser aimed at achieving certificate transparency Continue Reading
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News
01 May 2018
Gulf Cooperation Council smart city initiatives garner momentum
The Middle East is a hotbed for smart city developments, with activities in the region maturing and adapting to what citizens want Continue Reading
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News
01 May 2018
Three starts to prepare core network for 5G
Mobile operator Three has enlisted SSE Enterprise Telecoms to bring 20 core datacentres on-net as it prepares to start rolling out 5G Continue Reading
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News
01 May 2018
Bristol’s historic bridge pressed into service for rural broadband
Gigaclear is running cables underneath Bristol’s historic Clifton Suspension Bridge to bring ultrafast full-fibre services to forgotten communities Continue Reading
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News
01 May 2018
Imperial College taps volunteer smartphones for cancer research
Imperial College London is working with the Vodafone Foundation to co-opt smartphone processing power for use in cancer research Continue Reading
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News
01 May 2018
UK critical services need to up cyber defences to avoid fines
UK critical infrastructure providers could be liable for fines of millions of pounds if they do not improve their cyber defences and resilience of their IT infrastructure, a study reveals Continue Reading
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News
30 Apr 2018
Over a million homes can now access FTTP, says Ofcom
Access to viable broadband services continues to improve across the UK, according to Ofcom Continue Reading
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News
30 Apr 2018
Yorkshire and Humber region awards HSCN contract to Redcentric
Network services provider Redcentric wins the first major regional Health and Social Care Network contract as procurements around England gather pace Continue Reading
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News
30 Apr 2018
Even the smallest of Dutch towns are becoming smart
An increasing number of Dutch towns and cities use street sensors and big data to tackle societal problems. From smart lighting to artificial intelligence that spots violent behaviour in surveillance footage, smart technology is booming in the Netherlands Continue Reading
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News
27 Apr 2018
Government given six months to rewrite snoopers’ charter
The government has until 1 November 2018 to rewrite a key section of the Investigatory Powers Act 2016, after the high court declared them unlawful in a judicial review brought by human rights group Liberty Continue Reading
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Feature
27 Apr 2018
GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
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Feature
27 Apr 2018
Software-defined networking: gathering momentum in the enterprise?
Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading
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News
27 Apr 2018
BT risks ‘fading away’ in full-fibre future, says Ofcom CEO
BT risks being consigned to the dustbin of failed tech companies if it messes up the transition to full-fibre broadband networks, says Ofcom CEO Sharon White Continue Reading
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News
26 Apr 2018
Facebook posts strong first quarter despite privacy scandal
The data exploitation scandal that hit Facebook has not yet had an adverse impact on advertising revenues or user activity, according to first quarter financial results Continue Reading
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News
26 Apr 2018
EC calls on online platforms to develop common code of practice to tackle ‘disinformation’
The European Commission says online platforms such as social media and video sites, have not done enough to tackle unethical use, and calls on them “to decisively step up their efforts to tackle online disinformation” Continue Reading
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News
26 Apr 2018
O2 reveals plans for new 4G mobile spectrum
O2 has already turned on 100 new mobile sites since winning big in the Ofcom spectrum auction, and hopes to activate 900 more this year Continue Reading
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News
26 Apr 2018
NCSC shows support for common standards for secure communication
The UK cyber security authority is supporting an industry drive towards common standards for secure communication by joining an industry organisation that aims to achieve this goal Continue Reading
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News
26 Apr 2018
Digital economy research projects to get funding
Research projects aimed at building trust, privacy and security in the use of personal data and digital technologies are to receive funding Continue Reading
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News
25 Apr 2018
Most firms will not be GDPR-ready by compliance deadline
Survey of IT decision-makers shows one-fifth of companies lack continuous encryption capabilities and only half have the systems required for the right to erasure and the right to rectification Continue Reading
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News
25 Apr 2018
One month to GDPR compliance deadline
With one month to go before the deadline for compliance with EU’s General Data Protection Regulation, organisations should ensure they are able to meet minimum requirements to defend against adverse scrutiny Continue Reading
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News
24 Apr 2018
Full-fibre broadband specialist CityFibre acquired for £538m
Full-fibre broadband specialist CityFibre is to be bought by a Goldman Sachs-backed consortium as it seeks more cash to fulfil its expansion plans Continue Reading
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News
24 Apr 2018
Unified communications supplier Mitel bought by VCs
Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn Continue Reading
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News
24 Apr 2018
Telcos see multiple paths to internet of things revenue
A report from Ericsson has revealed that telecoms operators are testing out multiple routes to monetising the IoT Continue Reading
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News
24 Apr 2018
Vodafone CityFibre broadband venture gathers pace
Residents of four more cities – Coventry, Edinburgh, Huddersfield and Stirling – will be hooked up to the ultrafast full-fibre broadband service in the coming months Continue Reading
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News
23 Apr 2018
Community Fibre gets £25m to fund broadband in London
Broadband supplier receives backing from the National Digital Infrastructure Fund to bring full-fibre services to 100,000 more properties across London Continue Reading
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News
20 Apr 2018
Global cyber crime worth $1.5tn a year, study reveals
Cyber criminal operations worldwide are generating revenues that equal the GDP of Russia though a web of profit that involves legitimate businesses, research has revealed Continue Reading
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Feature
20 Apr 2018
Data protection is critical for all businesses
Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading
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News
20 Apr 2018
Account takeover up tenfold in past year
The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading
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Feature
20 Apr 2018
Business needs to keep up with Investigatory Powers Act
All indications are that the obligations on communication service providers under the controversial Investigatory Powers Act will change, and affected companies must ensure they are constantly up to date Continue Reading
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News
20 Apr 2018
Data protection is a business issue, says IAPP
Data privacy is a rapidly maturing profession as organisations around the world increasingly see data protection as a business issue, according to an industry association Continue Reading
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News
19 Apr 2018
UK surveillance laws a potential ‘sticking point’ post-Brexit
The UK’s controversial Investigatory Powers Act could be an impediment to achieving an adequacy agreement for free data exchanges with the EU post-Brexit, says privacy lawyer Continue Reading
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News
19 Apr 2018
UK and Indian governments agree tech partnership
Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading
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E-Zine
19 Apr 2018
CW ANZ: OpenStack gains a foothold in Australia
In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Also read how Australia’s Citic Pacific Mining is digging into IoT technology to track vehicles, and how Telstra is investing in two submarine cables to bolster Asia-US connectivity. Continue Reading
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News
18 Apr 2018
Good time to be in data protection, says information commissioner
There has never been a better time to be in data protection, Elizabeth Denham has told an IAPP data protection conference in London, addressing some key questions about the changing data protection regulatory landscape Continue Reading
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Opinion
18 Apr 2018
Protecting your intellectual property in a digital world
Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment? Continue Reading
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News
18 Apr 2018
Huawei debuts its first intent-based networking proposition
At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading
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News
18 Apr 2018
DDoS attacks cost up to £35,000
Despite the direct financial impact of DDoS attacks, this is not considered to be the most damaging effect on companies targeted this way, a survey shows Continue Reading
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News
18 Apr 2018
Twilio offers IoT developers programmable mobile connectivity
Developers of internet of things applications and devices will be able to use the Twilio Programmable Wireless mobile communications platform to build mobile connectivity into their services Continue Reading
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News
17 Apr 2018
China’s ZTE a national security risk, UK telcos warned
UK national cyber security authority has warned telecommunications companies against using equipment and services from Chinese network equipment supplier ZTE, citing national security risks Continue Reading
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News
17 Apr 2018
Huawei invests in 5G mobile networks, but eases back on the hype
Telecoms supplier Huawei has been updating the industry on its 5G vision at its annual Analyst Summit in Shenzhen, China, but shied away from making bold predictions Continue Reading
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News
16 Apr 2018
UK and US accuse Russia of targeting network infrastructure
The UK and US have accused the Russian government of targeting network infrastructure, calling on network operators to take the necessary protective measures Continue Reading
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News
13 Apr 2018
EU-US data sharing under threat as Irish court refers Facebook case to Europe
The Irish High Court is seeking answers from the European Court of Justice in a case that could have huge implications for EU-US data sharing and raises questions about US government surveillance of EU citizens. The move could bring a five-year legal battle between Austrian lawyer Max Schrems and Facebook to a close Continue Reading
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News
13 Apr 2018
UK playing central role in Facebook data misuse probe
Data protection is a hot issue and all about increasing confidence in the way data is handled, says UK privacy watchdog Continue Reading
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News
12 Apr 2018
GCHQ growing cyber capability to match threat
GCHQ continues to grow and develop its cyber capability to match the rapidly expanding and evolving threat landscape, says agency director Continue Reading
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Opinion
12 Apr 2018
The seven levers of digital transformation
Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology Continue Reading
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News
12 Apr 2018
O2 and Arqiva begin small cell roll-out in London
Mobile operator will use small cells to boost 4G mobile network data capacity in busy areas, such as around stations Continue Reading
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News
11 Apr 2018
CBI calls on government to get post-Brexit regulations right
Ensuring the UK gets rules and regulations right is key to a thriving economy, and convergence with the digital single market is critical for tech companies, according to the CBI Continue Reading
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News
11 Apr 2018
Finnish government backs national AI development strategy
Government is harnessing Finland’s tech base to help make the country a leading location for the artificial intelligence industry Continue Reading
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News
09 Apr 2018
Cyber threat to UK business greater than ever, report reveals
The cyber threat to UK business is “bigger than ever” and the best way to defend against it is collaboration between government, law enforcement and business, a report shows Continue Reading
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Opinion
09 Apr 2018
Security Think Tank: Cryptojacking can be costly
How can organisations best defend against cryptojacking? Continue Reading
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News
09 Apr 2018
Facebook data scandal a game changer, says ICO
Facebook’s controversial data sharing with London-based data mining firm Cambridge Analytica is a game changer, according to the UK’s privacy watchdog Continue Reading
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Opinion
06 Apr 2018
Why businesses must think like criminals to protect their data
Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place Continue Reading
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News
06 Apr 2018
Facebook among 30 organisations under investigation by the ICO
Facebook is among 30 organisations under investigation by the UK’s privacy watchdog for misusing personal data for political and other purposes Continue Reading
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News
05 Apr 2018
5G mobile spectrum auction raises £1.3bn
The principal bidding stage in Ofcom’s latest mobile network spectrum auction has concluded, raising more than £1bn for the Treasury Continue Reading
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News
04 Apr 2018
LGA proposes full-fibre broadband kitemark for homebuyers
The Local Government Association has urged housing developers to adopt proposals for a fibre-to-the-premises broadband kitemark for new-build homes in rural areas Continue Reading
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News
04 Apr 2018
IT decision-makers trust Facebook less and are changing policies
As Facebook scrambles to contain the damage from the Cambridge Analytica data exploitation scandal, a survey reveals that a majority of IT decision-makers have lost trust in the social networking firm Continue Reading
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News
27 Mar 2018
Facebook could be hit with $2tn fine after FTC inquiry
Facebook could face huge fines as the result of a federal inquiry into the data exploitation scandal, further underlining the importance of personal data protection for all enterprises Continue Reading
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News
26 Mar 2018
Swedish industry contributes to 5G evolution
Swedish industrial companies have played a role in the development of Ericsson’s 5G services in the country Continue Reading
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Feature
23 Mar 2018
The walking dead: Is there life left in 4G mobile networks?
These days, 5G grabs all the hype and headlines, but 4G still has plenty more to give. It’s a good thing, too, as operators have no choice but to sweat their assets Continue Reading
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News
23 Mar 2018
Facebook braces for new regulation for Cambridge Analytica deal
Facebook's COO has joined the social network’s CEO in apologising for betraying users’ trust by giving Cambridge Analytica unfettered access to personal data, saying the firm will work with regulators Continue Reading
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News
23 Mar 2018
Scottish village rolls out FTTP broadband at half normal cost
Residents of the remote village of Balquhidder in Stirlingshire have banded together to roll out a full-fibre broadband network at just half the cost of a normal fibre network build Continue Reading
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News
23 Mar 2018
Telefonica cuts HR running costs by 40% as it replaces hundreds of ageing IT systems
Multinational telecoms group Telefonica is on the verge of completing a project to replace 175 incompatible HR IT systems with a cloud service covering more than 40 countries Continue Reading
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News
22 Mar 2018
Privacy group calls for UK response to data exploitation
Policy-makers need to respond swiftly to the Cambridge Analytica and Facebook data exploitation scandal, according to privacy rights group Continue Reading