IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
17 Jan 2019
Swedish state and industry back autonomous vehicle testing facility
AstaZero facility will “road-test” next-generation 5G and digital innovations to support the development of self-driving cars and other vehicles Continue Reading
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News
17 Jan 2019
UK tech firms favour second referendum as next move in Brexit stalemate
UK tech firms want to remain as close to the EU as possible and believe a second referendum on membership of the trading bloc would be the best way out of the current political stalemate Continue Reading
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News
16 Jan 2019
Researchers discover new Magecart group
Security researchers have uncovered a sub-group of the Magecart hacking group, highlighting the wider risks of web-based supply chain attacks Continue Reading
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News
15 Jan 2019
Thousands of known errors on controversial Post Office computer system to be revealed
Known errors log concerning Horizon IT system set to be announced during second High Court trial in subpostmasters’ long-running dispute with Post Office over financial losses Continue Reading
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News
11 Jan 2019
Microsoft takes community approach to artificial intelligence in Sweden
Microsoft is making increasing use of artificial intelligence in Sweden as it shares experiences with the development community Continue Reading
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News
10 Jan 2019
UK firms say £6.6bn annual security testing cost too high
Avord launches platform to reduce the multibillion-pound annual cyber security testing cost that most UK firms say is too high Continue Reading
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News
10 Jan 2019
More than half of customers will shop for food online by 2021
Just over 40% of customers currently do their grocery shopping online, but with that number expected to rise to more than half by 2021, are retailers doing enough to meet customer expectations? Continue Reading
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News
10 Jan 2019
Enterprises are increasing the human workforce while deploying AI
Artificial intelligence is creating more jobs than it replaces, according to a study of businesses using the technology Continue Reading
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Feature
09 Jan 2019
Interview: Andy Berks, digital product director, Asos
Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first Continue Reading
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News
08 Jan 2019
Downtime deterrent: Trustpilot SRE on using infrastructure as code to prevent site outages
Online reviews site Trustpilot has a huge global readership, and here its site reliability engineering manager shares details of how his team help to ensure its services are always on when its users need them Continue Reading
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News
07 Jan 2019
UK contactless card fraud surges
Fraudsters stole £1.18m from contactless users in 2018, with the average theft size also increasing Continue Reading
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News
03 Jan 2019
M&A in action: How Majestic Wine paired with Naked Wines to fuel cloud-led digital transformation
Find out how the acquisition of online-only wine retailer Naked Wines in 2015 has shaped the digital transformation plans of its parent company Majestic Wine Continue Reading
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News
02 Jan 2019
Guide dogs not fazed by self-driving robots
Robotics startup Starship Technologies and charity Guide Dogs are collaborating on a series of tests exploring how service animals interact with robots Continue Reading
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News
02 Jan 2019
Nordic digital transformation driven by traditional businesses
More traditional Nordic businesses are fuelling the region's digital transformation, finds report Continue Reading
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News
02 Jan 2019
Subpostmasters suing Post Office over IT failures stunned by CEO’s honour
Subpostmasters’ campaign group attacks Post Office CEO Paula Vennells’ New Year honour amid ongoing court case Continue Reading
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Opinion
31 Dec 2018
Can we live without passwords?
Can you imagine a future in which we can be secure online without having to remember an unwieldly list of passwords? Solutions are emerging that could make passwords redundant, but there will be other security problems to resolve Continue Reading
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News
28 Dec 2018
Top 10 HR technology stories of 2018
Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management Continue Reading
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News
27 Dec 2018
Top 10 retail tech stories of 2018
Computer Weekly looks at what 2018 had in store for the retail industry – what technologies were retailers rushing to adopt and which brands fell behind? Continue Reading
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News
27 Dec 2018
Top 10 CIO interviews of 2018
IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly in 2018 Continue Reading
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News
27 Dec 2018
Top 10 Middle East stories of 2018
Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading
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Feature
24 Dec 2018
Ready, headset, go: Retailers racing ahead with VR for staff training
Has virtual reality found its prime retail user case as a staff training tool? Recent moves from Costa Coffee and Walmart suggest it has Continue Reading
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News
21 Dec 2018
Top 10 cyber crime stories of 2018
Here are Computer Weekly’s top 10 cyber crime stories of 2018 Continue Reading
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News
20 Dec 2018
CIO interview: Amitabh Apte, global director of digital integration, Mars
The consumer goods giant’s global director of integration talks about developing an API strategy, consistency and increasing customer focus Continue Reading
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Blog Post
18 Dec 2018
Conversational commerce: small steps into the new retail frontier
GUEST BLOG: In this contributed blog post Jason Gregory, senior product manager at online retailer ASOS, discusses the growing popularity of conversational commerce - how consumers are increasingly ... Continue Reading
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News
18 Dec 2018
Vodafone spreads Christmas cheer with a 4G drone
Vodafone has conducted a test flight of the UK’s first drone delivery controlled over its 4G network Continue Reading
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News
14 Dec 2018
Australia passes controversial encryption law
Arguments continue over law that requires companies to work with government agencies to ensure that encrypted communications can be read if a crime is suspected Continue Reading
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News
13 Dec 2018
Most UK retailers plan to up cyber security
The majority of UK retailers are planning to increase cyber security measures during the Christmas season, a survey reveals Continue Reading
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News
12 Dec 2018
UKtech50 2018 – the most influential people in UK IT
Computer Weekly has announced the ninth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading
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E-Zine
11 Dec 2018
Manchester’s evolution from rag trade to digital hub
In this week’s Computer Weekly, we visit Manchester to examine the city’s expanding digital and e-commerce industry and find out the key to tech sector growth in the former home of the UK rag trade. We look at the challenges of IT security in the quantum computing age. And we talk to Bloomberg’s CTO about tech innovation, machine learning and blockchain. Read the issue now. Continue Reading
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News
07 Dec 2018
Quarter of all UK shopping now happens on mobile devices
UK’s high-street spend is the lowest across Europe as mobile devices account for a growing portion of online shopping Continue Reading
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News
07 Dec 2018
Finnish government announces research and development ecosystem
Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others Continue Reading
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News
07 Dec 2018
Court orders Post Office to explain inability to access encrypted file
Post Office unable to open encrypted recording of an interview that forms part of its evidence in High Court case Continue Reading
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News
07 Dec 2018
Complex Post Office Horizon case set to continue into 2020
Court case where subpostmasters are suing the Post Office set to span at least four trials and extend into 2020 Continue Reading
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Opinion
06 Dec 2018
Douglas Engelbart, the forgotten hero of modern computing
Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the way that he imagined Continue Reading
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Feature
06 Dec 2018
Fashion retail’s sustainability challenge and how technology can help
UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials? Continue Reading
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News
06 Dec 2018
Software failure paralyses O2’s 4G network
O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services Continue Reading
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News
05 Dec 2018
Australia races towards commercial quantum computing
Universities make headway in the challenge of commercialising quantum computing Continue Reading
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Feature
05 Dec 2018
Nike and Zara drive fashion retail’s self-service future
New store openings from Nike and Zara show it is not just in grocery stores where self-service technology is impacting retail. Continue Reading
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News
05 Dec 2018
UK consumers threaten data breach backlash
Most UK and global consumers are willing to walk away from businesses that fail to look after personal data, with retailers most at risk, research shows Continue Reading
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News
30 Nov 2018
CCRC may hold off subpostmaster decision until after Post Office Horizon trial
The Criminal Courts Review Commission is deciding whether to delay its decision on subpostmasters’ claims of wrongful prosecution until after a related court case Continue Reading
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News
30 Nov 2018
E-commerce sites warned of heightened DDoS threat
E-commerce sites are being urged to ensure that they have adequate DDoS protection ahead of the vital holiday trading season after attacks ramped up on Black Friday and Cyber Monday Continue Reading
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Opinion
29 Nov 2018
Agile becomes mainstream
There are clear parallels between the conditions that led the IT industry to adopt agile approaches and the challenges facing business today Continue Reading
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Opinion
28 Nov 2018
More effective digital transformation through the power of your own people
The old model of escalating decisions up and down the management chain does not work any more. Business leaders need to delegate responsibility for projects to business and technology specialists and eliminate the fear of failure Continue Reading
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News
28 Nov 2018
Amazon sets about speeding up space data processing in the cloud with AWS Ground Station
Amazon Web Services (AWS) is aiming to take the cost and complexity out of processing space data to make it more readily accessible by colocating managed ground station antennas with its cloud datacentres Continue Reading
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News
27 Nov 2018
Businesses failing to win consumer trust
Businesses are still largely failing to win the trust of consumers to keep their personal data safe as data breaches continue to make headlines Continue Reading
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News
23 Nov 2018
ASOS launches digital assistant to help customers find right size
Online fashion retailer ASOS has launched an artificially intelligent assistant to help consumers find the right size of clothing before they place an order Continue Reading
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News
22 Nov 2018
IKEA to focus on digitisation and convenience shopping
Swedish furniture brand IKEA will be cutting jobs and focusing on smaller stores and its digital pipeline in a bid to usher in a new era of business transformation Continue Reading
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News
21 Nov 2018
Interview: Comms sector ripe for disruption as climate change takes hold
Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading
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News
21 Nov 2018
Post Office held back information about Horizon IT system errors
Post Office director admits to Horizon errors and not sharing details with subpostmaster network Continue Reading
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Feature
16 Nov 2018
Securing the SD-WAN: The next network challenge
Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
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News
16 Nov 2018
Post Office executives cross-examined in Horizon IT system trial
A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week. Continue Reading
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News
16 Nov 2018
Many firms still stuck in GDPR prep phase six months after its initiation
Six months after the GDPR compliance deadline, many companies are struggling to make data protection principles part of everyday business, says PwC’s GDPR and data protection lead Continue Reading
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News
14 Nov 2018
Defra still to test six ‘critical’ IT systems before Brexit
MPs have raised concerns around Defra’s Brexit readiness as it hasn’t yet begun testing six critical IT systems needed to replace EU systems, but the department remains confident Continue Reading
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News
14 Nov 2018
PwC provides retail data insights for London’s West End
New West End Company hopes data on consumer behaviour will help retailers to increase spending in the area by one-third to £12bn over the next few years Continue Reading
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News
13 Nov 2018
5G will unleash digital transformation for UK enterprises
Mobile operator EE is working hand-in-hand with its largest enterprise customers to realise the potential of its future 5G mobile network Continue Reading
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News
13 Nov 2018
Post Office trial throws up known problem with Horizon system
High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute Continue Reading
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News
09 Nov 2018
High court Post Office trial puts subpostmasters’ contract under microscope
Case against Post Office in relation to allegedly faulty computer system begins in High Court Continue Reading
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News
08 Nov 2018
M&S admits online remit “well behind” competitors
Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes Continue Reading
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News
08 Nov 2018
Increasing value of personal data a 21st century challenge
The increasing value of personal data presents the challenge of managing a personal data economy, says identity and security expert Continue Reading
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News
08 Nov 2018
Singapore’s SunMoon uses blockchain to trace apples
Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow Continue Reading
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News
06 Nov 2018
Smart Dubai platform is the backbone of the city's transformation
Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform Continue Reading
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News
06 Nov 2018
Automation and CSR are driving reskilling process for UK plc, says Cisco
UK business leaders are planning to make dramatic changes to their organisations between now and 2020, according to a new report from Cisco Continue Reading
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Opinion
06 Nov 2018
UK winners and losers in digital tech
The UK's retail and telecoms companies are among the best in the world at digital technology, but a survey of digital leaders shows there is still room for improvement for many UK firms Continue Reading
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News
05 Nov 2018
How Birchbox uses social media for personalisation and discovery
The UK marketing director of subscription service Birchbox told the Retail Week Tech conference about the retailer’s use of social media and data to offer customers a personalised service Continue Reading
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News
05 Nov 2018
Banking sector leading CIAM innovation, say Big Four
Maturity in consumer identity and access management (CIAM) differs from sector to sector, with the banking sector taking the lead in terms of innovation, according to the Big Four accounting firms Continue Reading
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News
02 Nov 2018
Jlab 2019 to focus on experiential shopping
Each year, John Lewis hosts a number of retail startups intent on using technology to transform the industry. Next year they will be aiming to change the customer experience in-store Continue Reading
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News
01 Nov 2018
Key elements to success in consumer identity management
Success in consumer identity management is not just about getting the technology right, it is also about keeping in mind the consumer needs, preferences and concerns, says KuppingerCole Continue Reading
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News
01 Nov 2018
Robotic delivery service hits the streets of Milton Keynes
Following extensive testing and a limited commercial roll-out in campus enterprise environments, Estonian robotics firm Starship Technologies is launching a direct-to-consumer robot delivery service in Milton Keynes Continue Reading
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News
30 Oct 2018
Aim for long-term customer identity relationship
Consumer identity management can deliver competitive advantage, but only if businesses follow some golden rules, says KuppingerCole Continue Reading
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Feature
29 Oct 2018
Manchester’s evolution from rag trade to e-commerce riches
As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene Continue Reading
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News
29 Oct 2018
Retail tech spending will grow 3.6% globally in 2019, predicts Gartner
Global spending on technology in the retail sector is set to grow by 3.6% in 2019, according to predictions by Gartner analysts Continue Reading
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Answer
29 Oct 2018
What's most important in creating a supply chain management strategy?
Begin with the end in mind: great customer service. That's one secret to establishing your supply chain priorities -- one that can help as you decide on its tradeoffs. Continue Reading
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News
29 Oct 2018
Why subpostmasters and Post Office are battling it out in the High Court
After over a decade of controversy, next week marks the beginning of a court battle between subpostmasters and the Post Office over allegations of faults in an accounting system leading to unfair prosecutions Continue Reading
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Opinion
26 Oct 2018
Security Think Tank: Focus on security before app deployment
What should organisations be doing to address application layer attacks and reduce the likelihood of a breach through this type of attack? Continue Reading
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News
25 Oct 2018
Firms will use AI to automate HR processes within two years
Companies are gearing up to automate HR processes with artificial intelligence and machine learning, while at the same time battling with outdated IT systems Continue Reading
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News
24 Oct 2018
Choose security tools wisely to gain upper hand
The cyber threat landscape is continually changing, but staying abreast of attacker and defender innovation can help business leaders gain the upper hand, says KuppingerCole Continue Reading
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News
24 Oct 2018
SMEs use fintech in fight against online giants, but fears remain
Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants Continue Reading
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E-Zine
23 Oct 2018
Where next for digital identity?
In this week’s Computer Weekly, as the UK government hands its digital identity service, Gov.uk Verify, to the private sector, we examine the history and prospects for the troubled system. Our latest buyer’s guide looks at cloud-native architecture. And we compare the flash storage capabilities of the leading cloud providers, AWS, Azure and Google. Read the issue now. Continue Reading
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News
23 Oct 2018
Morrisons loses appeal against data breach liability ruling
Supermarket chain has lost its appeal against a High Court ruling that found it liable for a data leak by a former employee, underlining the importance of managing insider threats Continue Reading
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News
22 Oct 2018
Centralised identity risky and not web 3.0 friendly, says entrepreneur
User controlled identity is less risky than centralised identity and essential for the next evolution of the web, according to an entrepreneur and evangelist of self-sovereign identity and blockchain technologies Continue Reading
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News
22 Oct 2018
Retail focus is key to Alibaba’s new London datacentre
China’s e-commerce giant has been slowly expanding into Europe and is now heading for a clash of the titans against AWS and Azure Continue Reading
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Feature
19 Oct 2018
CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith
Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience Continue Reading
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News
19 Oct 2018
Zeppelin uses Splunk for pre-emptive maintenance
German construction equipment rental firm Zeppelin has been using Splunk to predict when its machinery will need maintenance before it breaks down Continue Reading
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Blog Post
19 Oct 2018
Addicted to clicks? Would you try online retail rehab?
In early October 2018, fintech firm iZettle ran a rehab centre for online shopping addicts to show the impact e-commerce has on the highstreet. But will this change customer habits? Spoiler alert, ... Continue Reading
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News
19 Oct 2018
Postal delivery robots trialled in Norway
The Norwegian postal service is testing out the value and viability of robots delivering mail to homes and businesses Continue Reading
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News
18 Oct 2018
Amazon to open Manchester R&D centre and create 1,000 skilled jobs
Online retail giant will open a new office in Manchester and expand others to house 1,000 new skilled research and development employees in the UK Continue Reading
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News
18 Oct 2018
Middle East gears up for 5G
The race for 5G is well and truly under way, and the UAE and Saudi Arabia are well positioned to be among the first countries in the world to deliver the benefits of this new telecoms protocol Continue Reading
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News
17 Oct 2018
Contactless payments surpass Chip and PIN in UK shops
Contactless card payments now account for more spending in UK stores than Chip and PIN Continue Reading
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News
16 Oct 2018
Carrefour kicks off blockchain food traceability drive
Using blockchain to capture data, shoppers will be able to use their smartphones to see exactly where a product on the supermarket shelf came from Continue Reading
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Blog Post
15 Oct 2018
Moby Mart – The “store of the future” or just a fun idea?
During a discussion at Tech by Retail Week in summer of 2018, the co-founders of the unmanned moving store Moby Mart talked about how they believe the “store of the future” will be solar powered, ... Continue Reading
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News
15 Oct 2018
Good data governance is good business
Organisations are failing to understand the importance of getting their data relationship with customers right and seeing the business opportunities that it enables, an industry analyst warns Continue Reading
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News
12 Oct 2018
Moonpig to open technology hub and create 50 new roles
Greeting card company chooses Manchester for its first tech hub because of the city’s thriving tech scene and “exceptional” pool of talent Continue Reading
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News
12 Oct 2018
ASOS launches voice shopping on Google Assistant
Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily Continue Reading
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News
11 Oct 2018
Robots in the workplace supported by 81% of business chiefs
Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading
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E-Zine
11 Oct 2018
CW Middle East: Middle East warms to humanoid robots
Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading
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News
10 Oct 2018
Volkswagen truck group’s journey to a subscription-based business model
VW’s truck business adopted a startup mentality to open a subscription-based business aimed at owners of truck fleets Continue Reading
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News
10 Oct 2018
Huawei Connect 2018: Huawei tackles barriers to effective AI
At its annual customer and technology event, Huawei chairman Eric Xu set out 10 key challenges facing AI, and revealed how the networking supplier’s strategy will help to address these Continue Reading
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News
09 Oct 2018
Blockchain adoption hotting up in Australia
The emerging technology is being tested in several industries in a country aspiring to be a global leader in blockchain development Continue Reading
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News
09 Oct 2018
Tech takes centre stage in CBI’s pre-Budget wish list
Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU Continue Reading
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Opinion
08 Oct 2018
Customers need to be at the centre of GDPR plans
Responding to a breach is not just about data, it is about taking care of, and protecting, customers Continue Reading