IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
22 Jan 2018
Judge will take time to seek answers from EU court over Max Schrems Facebook privacy fight
The Irish High Court will take time to decide what questions to put before the European Court of Justice in a case with significant implications for EU and US trade and the privacy of EU citizens Continue Reading
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News
18 Jan 2018
Milton Keynes first to get CityFibre-backed consumer broadband
CityFibre’s FTTP broadband network will be launched to residential customers in Milton Keynes through ISP partner Vodafone Continue Reading
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News
18 Jan 2018
Next-gen Mirai botnet targets cryptocurrency mining operations
A variant of the Satori botnet, a successor of the IoT device hijacking Mirai botnet, is designed to hijack cryptocurrency mining operations, syphoning off newly created digital coins Continue Reading
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News
17 Jan 2018
Business needs to reduce cyber threat to payment card data
Cardholder data is a prime target for cyber criminals, and that is only likely to increase in the coming year, according to a cloud-based secure payments firm Continue Reading
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News
17 Jan 2018
Ofcom pushes ahead with spectrum auction despite legal hold-up
Regulator starts preparation work for the long-delayed auction of radio spectrum to support enhanced 4G and future 5G mobile network roll-out Continue Reading
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News
17 Jan 2018
Davos: Disintegration of the internet could create economic turmoil
Politicians and business leaders will discuss the risks posed by fake news, cyber attacks, and artificial intelligence to jobs, political stability and global security, at the World Economic Forum in Davos Continue Reading
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News
16 Jan 2018
Financial savings just the beginning for CIOs who understand code quality
Businesses need to understand the quality of the code in their applications if they are to avoid unnecessary costs and glitches Continue Reading
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News
16 Jan 2018
Consumers demand better treatment from mobile operators
Mobile operators need to work to win back consumer trust ahead of widespread 5G deployment, according to a report from Ericsson Continue Reading
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News
11 Jan 2018
Hard Brexit risks 92,000 UK science and technology jobs
Economic analysis commissioned by London mayor Sadiq Khan warns that thousands of jobs in science and technology sectors be at risk if UK crashes out of EU with no deal Continue Reading
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News
11 Jan 2018
CES 2018: Hyundai and Cisco bring SDN to the automobile
Hyundai will debut a new generation of hyperconnected software-defined car in 2019, incorporating a Cisco-designed network platform Continue Reading
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News
10 Jan 2018
EC underlines need for data transfer agreement post-Brexit
The European Commission has emphasised the importance of having a data transfer agreement in place after the UK leaves the European Union Continue Reading
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News
10 Jan 2018
UAE tech growth prompts firms to review internal IT security
As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading
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News
10 Jan 2018
ICO fines Carphone Warehouse £400,000
Mobile retailer hit with one of the highest fines for putting personal data at risk as UK privacy watchdog warns that more stringent data protection laws will apply from 25 May 2018 Continue Reading
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News
09 Jan 2018
Max Schrems champions NGO to fight for GDPR rights
Privacy activist whose legal challenge of Facebook led to the scrapping of the Safe Harbour Agreement says crowdfunding a new type of non-government organisation is essential to deliver privacy rights Continue Reading
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News
09 Jan 2018
Cloud firm scales Cloudian object storage to 2.5PB for GDPR
Calligo expands Cloudian Hyperstore from three nodes to 30 at worldwide datacentres, with object storage deployed for file-level and metadata capabilities suited to GDPR Continue Reading
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News
09 Jan 2018
Cyber attacks in 2017 drive Nordic security efforts
The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region Continue Reading
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News
05 Jan 2018
Patch systems against Meltdown and Spectre, urges ICO
UK’s data protection watchdog is calling for organisations to apply security updates to mitigate against exploits of microprocessor flaws as soon as possible to safeguard personal data Continue Reading
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News
04 Jan 2018
Scottish Ambulance Service tests satellite to improve critical care process
The Scottish Ambulance Service is testing satellite broadband to help paramedics gather vital information on their patients’ conditions whilst in transit Continue Reading
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News
04 Jan 2018
NHS Coventry connects GPs to CityFibre broadband
NHS Coventry and Rugby Clinical Commissioning Group is upgrading to full-fibre broadband infrastructure for GP practices and community health centres Continue Reading
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News
03 Jan 2018
Critical Intel security patch will slow PCs, servers and Macs
AMD shares rise on news that the performance of millions of Windows PCs, Linux servers and Apple Macs is to be impacted by critical updates for a recently discovered security flaw in Intel chips manufactured in the past 10 years Continue Reading
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News
03 Jan 2018
Smartphone production to plateau in 2018, says report
After a bumper year, driven chiefly by growth in the Chinese market, smartphone production will begin to slow in 2018, according to analysts at TrendForce Continue Reading
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News
03 Jan 2018
IoT botnet DDoS attacks predicted after exploit code published
Security researchers are urging businesses to ensure they are prepared for large-scale DDoS attacks following the online publication of code to exploit a vulnerability in Huawei HG532 routers Continue Reading
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News
03 Jan 2018
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead Continue Reading
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News
02 Jan 2018
Trackside network to bring 5G to UK rail travellers by 2025
The government has launched a consultation on improving mobile connectivity for rail passengers Continue Reading
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News
02 Jan 2018
Controversial council broadband service sold to Gigaclear
Ultrafast broadband services supplier Gigaclear has acquired the assets of troubled district-council-backed altnet Aylesbury Vale Broadband Continue Reading
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News
02 Jan 2018
Ransomware to hit cloud computing in 2018, predicts MIT
Ransomware targeting cloud services is one of the six biggest cyber threats likely to face organisations in 2018, according to the Massachusetts Institute of Technology Continue Reading
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News
28 Dec 2017
Top 10 CIO interviews of 2017
IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly Continue Reading
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News
19 Dec 2017
Top 10 enterprise IT in the Nordics stories in 2017
The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer Continue Reading
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News
11 Dec 2017
Innovation key to halt cyber attacks
In the light of the number of cyber breaches taking place, innovative security systems are required, according to the UK National Cyber Security Centre (NCSC) Continue Reading
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News
11 Dec 2017
Workers should embrace robots, not fear them, says Labour deputy
Labour deputy leader to say workers need not fear robots taking their jobs, but welcome the opportunities they will bring Continue Reading
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News
08 Dec 2017
Forging a new identity: IT underpins Openreach’s independence
Openreach chief technology and information officer Mark Lam discusses how IT is helping to forge a new and distinct identity for the network infrastructure business as it leaves the wider BT Group Continue Reading
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News
06 Dec 2017
UKtech50 2017 - The most influential people in UK IT
Computer Weekly has announced the eighth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading
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News
05 Dec 2017
Bitcoin industry enters top 10 DDoS targets
The bitcoin industry has become one of the top 10 industries most targeted by distributed denial of service attacks, a report has revealed Continue Reading
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News
30 Nov 2017
Google faces £2.7bn claim on behalf of 5.4 million iPhone users
Technology giant is accused of harvesting and selling data from millions of iPhone users from 2011 to 2012 who could each receive compensation of several hundred pounds Continue Reading
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News
28 Nov 2017
Businesses need to balance user experience, privacy and security
Balancing user experience, privacy and security for the connected consumer is a key challenge for online businesses, according to KuppingerCole Continue Reading
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News
27 Nov 2017
UK IT professionals could lose out in a free trade deal between UK and India
There could be an increase in Indian IT professionals coming to work in the UK post-Brexit if a new trade deal is signed with India Continue Reading
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News
14 Nov 2017
Emergency Services Network delay to cost hundreds of millions
The Emergency Services Network roll-out has hit further delays and is likely to become very costly indeed, the Public Accounts Committee has heard Continue Reading
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News
14 Nov 2017
Waltham Forest Council gives 5G network plans a boost
Waltham Forest Council in London is to allow Arqiva to deploy small cell technology on 16,000 lampposts across the borough Continue Reading
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News
13 Nov 2017
Muslim hactivists hack “unhackable” IS news site
A Muslim hacktivist group has hacked into Islamic State’s news site and published thousands of subscribers’ details just hours after the site claimed it was impenetrable Continue Reading
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News
10 Nov 2017
ISPs agree to Ofcom broadband compensation proposals
BT, Sky, TalkTalk, Virgin Media and Zen Internet have agreed to introduce automatic compensation for consumers when their broadband service goes down Continue Reading
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News
09 Nov 2017
Bangalore offers the best ecosystem for digital transformation, says Economist report
Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation Continue Reading
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News
03 Nov 2017
Go beyond GDPR for a competitive edge
By exceeding the bare minimum requirements set by privacy regulations, businesses can win customers by offering greater assurances, says a business adviser Continue Reading
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News
19 Oct 2017
Government cuts cost of network infrastructure roll-out
Parts of the Electronic Communications Code have been updated to help communications providers deploy new infrastructure more quickly Continue Reading
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News
18 Oct 2017
Focus needs to shift to breach impact, says McAfee researcher
Breach investigations commonly focus on the attackers and their motives, but a security researcher believes there needs to be more emphasis on business impact Continue Reading
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News
18 Oct 2017
Openreach to open ‘grey’ fibre to broadband providers
Openreach is proposing to add a new feature to its optical spectrum access product to give broadband communication services providers more control over their networks Continue Reading
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News
18 Oct 2017
Cloud service spending almost matches traditional IT outsourcing
Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void Continue Reading
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News
17 Oct 2017
RSA’s Middle East cyber security conference gains its own identity
RSA Abu Dhabi conference focuses on region’s cyber security needs as digital technology deployments expand Continue Reading
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News
16 Oct 2017
ADMCC monitors Abu Dhabi with Cisco technology
Abu Dhabi's surveillance system is using technology from Cisco Continue Reading
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News
11 Oct 2017
Dutch government agreement increasingly focuses on IT security
The coalition government in the Netherlands has agreed its plan for the next four years, with IT security prominent Continue Reading
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News
10 Oct 2017
Belgian telco Proximus picks Cloudify to support NFV roll-out
Belgium’s largest telecoms operator Proximus will deploy a cloud-native orchestration platform to support its adoption of NFV services in the business Continue Reading
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News
10 Oct 2017
Some IT contractors earning more than £700 a day
Research shows 40% of contractors reach the average annual IT salary within three months Continue Reading
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News
03 Oct 2017
CIOs moving to revenue-generating roles
Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery Continue Reading
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News
02 Oct 2017
Peer-to-peer CDN improves customer experience for Equinix
Datacentre and colocation services provider Equinix cut page load times at its customer information resource library using a developing peer-to-peer model of content delivery networking Continue Reading
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Feature
28 Sep 2017
Where the device hits the network – a mobile device management update
As business becomes increasingly mobile, we look at the latest trends in mobile device management to give businesses the edge Continue Reading
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News
25 Sep 2017
Amazon launches Middle East region
Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East Continue Reading
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News
14 Sep 2017
BT offers enterprise customers flexible bandwidth for peak usage
New element of BT IP Connect Global WAN service will enable businesses to dial their network capacity up and down at will Continue Reading
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News
12 Sep 2017
Openreach and rivals want collaborative approach to broadband
The government’s ambitions for FTTP broadband roll-out can only be met through collaboration, and an urgent shake-up of Ofcom regulatory policy is needed to reflect this, say Openreach and CityFibre Continue Reading
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News
11 Sep 2017
EE repurposes 2G spectrum to support expanded 4G mobile service
The operator will re-farm a tranche of spectrum formerly used for 2G services to boost capacity and speed on its 4G network Continue Reading
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News
11 Sep 2017
EAN airline broadband service moves closer to reality
The European Aviation satellite has successfully completed in-orbit testing and will begin to service in-flight broadband customers later in 2017 Continue Reading
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News
06 Sep 2017
European Union states question copyright law proposal
European states are questioning legality of a new copyright law proposed by the EU Continue Reading
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News
06 Sep 2017
IoT networks a massive sales opportunity for operators, claims GSMA
Commercial initiatives around low power wide area network infrastructure will present mobile operators with a potential $1.8tn revenue opportunity over the next decade Continue Reading
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News
05 Sep 2017
People with non-IT backgrounds could help fill cyber security skills gap
Organisations should look to fill cyber security roles with people who are curious and have work experience rather than focusing solely on graduates Continue Reading
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News
05 Sep 2017
Gigaclear extends narrow trenching FTTP broadband dig
Fibre broadband provider Gigaclear is extending its BDUK dig in Herefordshire and Gloucestershire Continue Reading
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News
04 Sep 2017
Women still under-represented in Nordic IT despite region’s efforts
Although countries in the Nordic region are often hailed as pioneers of digital and equal worker rights, there is still gender inequality in the IT sector. Continue Reading
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News
04 Sep 2017
Government launches FTTP pilot for businesses, schools and hospitals
The government has released £10m to six FTTP trial projects around the UK, testing ultrafast broadband technology in businesses, schools and hospitals Continue Reading
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News
24 Aug 2017
UK business welcomes government post-Brexit data sharing plan
Business has welcomed government proposals for data protection to enable unhindered data sharing with the EU after Brexit Continue Reading
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News
23 Aug 2017
UAE telco Du pushes SaaS adoption in Middle East
The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach Continue Reading
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News
22 Aug 2017
Blockchain skills in high demand and jobs being swept up quickly
Job vacancies for people with blockchain skills are being filled in just seven days, on average, once they are advertised online Continue Reading
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News
17 Aug 2017
UK rail passengers don’t trust on-board Wi-Fi
YouGov survey commissioned by Cobham Wireless finds UK commuters are increasingly frustrated with connectivity standards on the rail network Continue Reading
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News
17 Aug 2017
World's largest’ data center planned in Norway
Norway will soon have the biggest datacenter in the world which will harness the countries rich natural resources Continue Reading
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News
17 Aug 2017
Developers lack skills needed for secure DevOps, survey shows
The growing demand for developers with security skills is outpacing supply, but a survey reveals that a lack of formal security education and training by employers is contributing to the growing skills gap Continue Reading
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News
11 Aug 2017
Malicious email spikes in Q2, reports Proofpoint
Malicious email campaigns saw a spike in volume and increased variety in the second quarter of 2017, a cyber security report reveals Continue Reading
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News
10 Aug 2017
New TalkTalk fine takes total for poor data protection to £500,000
Information Commissioner’s Office fines TalkTalk for putting up to 21,000 customers’ details at risk of exposure prior to September 2014 Continue Reading
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News
09 Aug 2017
Over 40% of IT professionals want another general election this year
A large proportion of IT workers in the UK want another general election this year in the hope it will stave off a hard brexit Continue Reading
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News
09 Aug 2017
Nordic countries top digital nations ranking, but risk stalling
Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
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News
03 Aug 2017
Interview: Vodafone CTO juggles legacy network and cutting-edge technology
Vodafone UK chief technology officer Jorge Fernandes talks legacy networks, digitisation and how he is positioning the operator to lead in the mobile-enabled future Continue Reading
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News
03 Aug 2017
Ransom DDoS attacks on the rise
The use of distributed denial of service (DDoS) attacks to extort money from organisations is on the rise, warns security firm Kaspersky Lab Continue Reading
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News
21 Jul 2017
Scottish community broadband network gets funding to expand
The Locheilnet community wireless broadband scheme has been awarded funding to upgrade its core infrastructure and target new customers Continue Reading
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News
13 Jul 2017
Ofcom sets up Openreach Monitoring Unit
Telecoms regulator Ofcom is setting up a dedicated unit to keep a watchful eye on Openreach Continue Reading
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News
13 Jul 2017
Verizon denies data loss but admits potentially huge breach
Verizon has responded to reports of millions of customer records being exposed to the internet by saying no data was accessed by malicious third parties, but the incident raises thorny issues Continue Reading
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News
12 Jul 2017
Cisco to build O2’s public Wi-Fi network for City of London
O2 enlists Cisco to help build out the multi-million pound public Wi-Fi network currently taking shape in London’s Square Mile Continue Reading
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News
10 Jul 2017
Mobile operators must act soon as 5G business models emerge
Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading
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News
07 Jul 2017
Europe takes measured approach to 5G, driven by ROI concerns
European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading
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News
05 Jul 2017
Virgin Media fails to deliver on broadband speed claims, says investigation
An investigation by the BBC’s Watchdog programme accuses ISP Virgin Media of over-promising and under-delivering on the claims it makes about its fibre-based broadband services Continue Reading
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News
22 Jun 2017
Voice biometrics still relatively unheard
Authentication system could help reduce UK fraud by making it hard for fraudsters to glean information from contact centres Continue Reading
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News
21 Jun 2017
The human apprentices behind robotic automation
IT apprentices are helping large businesses transform their back-office processes through software robots Continue Reading
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News
20 Jun 2017
Web hosting firm agrees to pay $1m ransomware demand
South Korean hosting firm Nayana agrees to pay more than $1m to restore data that was encrypted by a ransomware attack on its Linux servers on 10 June 2017 Continue Reading
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News
20 Jun 2017
NTT Docomo turns to SAP Hana to boost customer experience
Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels Continue Reading
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News
19 Jun 2017
South African game reserve goes digital to save the rhino
Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading
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News
15 Jun 2017
Finnish mobile operators opt-out from free EU roaming
Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading
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Blog Post
12 Jun 2017
No Wi-Fi on board? Ryanair is making a costly mistake
Ryanair boss Michael O'Leary is making a costly mistake by ruling out in-flight Wi-Fi, argues iPass' Patricia Hume. It’s just under a year since the United Nations declared that internet access ... Continue Reading
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News
09 Jun 2017
Infosec17: Society needs to address encryption dilemma
There needs to be a discussion about how to balance the interests of privacy, security and the tech industry, says Infosecurity Europe Hall of Fame inductee Continue Reading
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News
02 Jun 2017
Telefónica increases use of renewable energy to fight climate change
Telecoms operator behind UK’s O2 mobile network doubles down on existing commitments to renewable energy sources in the fight against climate change Continue Reading
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News
02 Jun 2017
GDPR about change management, says startup DPO
There are threats and risks associated with the GDPR, but one data protection officer believes organisations should focus on the business opportunities instead Continue Reading
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News
31 May 2017
WannaCry shows validity of risk-based security, says RSA head
WannaCry and other recent cyber attacks underline the importance of adopting a risk-based approach to security, says RSA president Continue Reading
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News
25 May 2017
Finding customer data is big hurdle to meeting GDPR right to erasure
Global organisations do not know where customer data is stored and use unreliable data removal methods to erase content, a study shows Continue Reading
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News
24 May 2017
SAP aligns with Saudi Arabia’s IT transformation agenda
Global software giant SAP sees an opportunity for its wide portfolio in Saudi Arabia as the Middle Eastern country transforms Continue Reading
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News
19 May 2017
Manx Telecom streamlines its business with VMware NFV
After deploying an NFV platform to replace its IMS service, Isle of Man-based telco has seen substantial improvements to its business agility and processes Continue Reading
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News
15 May 2017
Attackers have no need of zero-days, breach data shows
Cyber attackers do not have to use previously unseen or extremely sophisticated attacks to bypass defences, analysis of publicly reported breaches in the past year reveals Continue Reading
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News
15 May 2017
Manchester trams halted by communications failure
A communications systems fault at Transport for Greater Manchester halted Metrolink tram services across the city on Sunday 14 May Continue Reading