Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
13 May 2024
Norway bolsters digital transformation drive
Norway’s government backs digital transformation with major capital investment this year Continue Reading
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Feature
07 May 2024
Polar Bear Pitching: Hot mobile apps come in from the cold
Flexing its current technological muscle, the city of Oulu in Finland shows that in addition to being a hub of 5G and 6G development, it is also a hot house for mobile apps, even from a hole in the ice Continue Reading
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News
29 Oct 2020
How Shell is fleshing out a digital-twin strategy
Digital twins are among the innovations that use AI, IoT and big data to help asset-intensive industries manage their operations Continue Reading
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News
28 Oct 2020
Avalon Airport deploys touchless kiosks, CT screening
Australia’s Avalon Airport has rolled out touchless check-in and bag drop systems that passengers can control using speech, head gestures and eye gaze Continue Reading
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E-Zine
27 Oct 2020
Pet project: How Pets at Home cares for customers with data analytics
In this week’s Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now. Continue Reading
- 27 Oct 2020
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News
27 Oct 2020
SAP Q3 2020 results: revenue down 4%, cloud silver lining hailed
SAP’s third quarter 2020 results stated a 4% year-on-year reduction in revenue, with an 11% increase in cloud revenue lightening the gloom Continue Reading
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News
26 Oct 2020
Chatbots will not replace call centre agents
Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive Continue Reading
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News
22 Oct 2020
Saudi Arabian authorities work with Chinese IT giants on digital goals
Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy Continue Reading
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Blog Post
22 Oct 2020
Data reveals lack of ethics in decision making systems
A recent survey from price comparison site, comparethemarket.com, has highlighted the subtext, which obscures a host of unfair assumptions made in the depths of computer systems. These assumptions ... Continue Reading
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News
20 Oct 2020
Pace of digital transformation accelerates
As businesses strive to return to profitability, business leaders are relying on tech innovation to drive economic recovery Continue Reading
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News
20 Oct 2020
Study finds AI can teach humans new tricks
Artificial intelligence tends to rely on supervised learning, but making the most of AI requires people to take on board what these systems learn autonomously Continue Reading
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News
16 Oct 2020
Serco and Sitel contact-tracing contracts agreed to be penalty-free for underperformance
Penalties for underperformance were not included in NHS contact-tracing contracts with Serco and Sitel, it has emerged from questions to the Department of Health by Conservative MP David Davis Continue Reading
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Feature
16 Oct 2020
BI not BS: how businesses are building futures with data analytics
Business intelligence software is finding an intensified mission as companies try to forecast beyond the global Covid-19 health pandemic Continue Reading
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News
16 Oct 2020
Services Australia taps AI in document processing
Services Australia and Capgemini have developed an AI engine to classify and extract information from claim documents in a pilot project Continue Reading
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Blog Post
15 Oct 2020
Welcome to the world of pervasive ERP
This is a guest blogpost by Claus Jepsen, chief technology officer, Unit4 For decades now, users of enterprise resource planning software have been trained to believe that all the action must take ... Continue Reading
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News
15 Oct 2020
Emerging tech can improve regulatory processes, says BEIS report
Regulators should take a best-practice approach to the use of emerging technologies but need to be aware of the challenges, according to the Department for Business, Energy and Industrial Strategy Continue Reading
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Blog Post
15 Oct 2020
What really changes in this latest IBM reinvention?
IBM’s decision to spin out its Global Technology Services business is an example of a business trying to remain relevant in the era of cloud computing. In the 1990s, the company pivoted to global ... Continue Reading
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News
14 Oct 2020
NHS England issues integrated cloud ERP procurement advice call
NHS England is calling on software suppliers for advice concerning the feasibility of moving and integrating its ERP systems in cloud infrastructure Continue Reading
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News
14 Oct 2020
Public data should not be held by US tech giants
One-off evidence sessions to follow up on the recommendations of the House of Lords AI Committee revisit the data and ethics debate Continue Reading
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Podcast
13 Oct 2020
Diversity in Tech, Pets at Home, datacentre sustainability – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the Diversity in Tech 2020 event, data analytics at Pets at Home, and datacentre sustainability Continue Reading
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Feature
12 Oct 2020
Robots delivering the goods for retailers
Amazon is investing in autonomous robot delivery in the UK, adding to pioneering work undertaken by Co-op and Starship Technologies Continue Reading
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Feature
09 Oct 2020
Morrisons and Pret join UK retail’s growing subscription economy
Morrisons and Pret A Manger join growing UK retail movement towards subscription models – a space frequented by technology-led players such as Gousto Continue Reading
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News
08 Oct 2020
CDO interview: Pets at Home uses data analytics to further petcare ‘ecosystem’
Robert Kent, chief data officer for Pets at Home, describes how he has built a data analytics team and technology stack to enhance the petcare company’s understanding of its customers Continue Reading
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News
07 Oct 2020
Nvidia reveals its plans for Arm
Nvidia intends to acquire Arm for £31bn, as part of its plan to “create the computing company for the age of AI” Continue Reading
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Opinion
07 Oct 2020
Three steps to harden supply chains
The coronavirus has shone a spotlight on the fragility of modern supply chains and the risk of having a single point of failure Continue Reading
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News
06 Oct 2020
NetSuite CEO Goldberg: Growing in the house of Oracle
NetSuite CEO Evan Goldberg briefs analysts and press on the eve of the supplier’s annual, this year virtual, conference Continue Reading
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Feature
06 Oct 2020
UK government coronavirus data flawed and misleading
Government Covid-19 coronavirus data has been a miasma of inexactitude, often basically flawed and misleading Continue Reading
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Feature
06 Oct 2020
GPT3 could revolutionise how business can use AI
OpenAI’s language prediction model that produced an essay could be used to deploy cloud resources and improve the quality of chatbots, among other business use cases Continue Reading
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News
06 Oct 2020
Cambridge to host UK’s most powerful supercomputer
The Cambridge-1 supercomputer, based on technology from Nvidia, will be used for AI-powered drug discovery and analysis of NHS datasets Continue Reading
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News
05 Oct 2020
Business leaders call on G20 to drive affordable and responsible tech
A new report from the Business Twenty has urged G20 members to use digitisation to support economic recovery Continue Reading
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Feature
05 Oct 2020
How the supply chain is handling Covid-19
Cost-cutting habits have left supply chains chasing their tails in the wake of the pandemic. We take a look at how they’re coping Continue Reading
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News
05 Oct 2020
Singapore firm rolls out robotic barista
Crown Group’s robotic coffee kiosk, powered by a slew of artificial intelligence capabilities, serves up coffee beverages round the clock without the need for human baristas Continue Reading
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News
01 Oct 2020
Wipro and AWS open Sydney innovation centre
The Wipro-AWS Launch Pad will offer in-house technical expertise for Australian businesses as well as a physical studio to spearhead cloud adoption Continue Reading
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News
30 Sep 2020
VMworld 2020: VMware partners to accelerate enterprise applications
A partnership with Nvidia promises to expand AI acceleration to other business apps. It also aims to make Kubernetes enterprise-ready Continue Reading
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News
29 Sep 2020
AI set to lead business decision-making
Research suggests more and more business decisions will be automated by artificial intelligence, making employees and executives less relevant Continue Reading
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News
29 Sep 2020
Oracle OpenWorld 2020: Miranda – business model changes are driving turn to cloud
Steve Miranda, who leads Oracle applications development globally, spoke to Computer Weekly ahead of his keynote at the virtual version of OpenWorld. Supply chain management and customer experience are vectors where improvements are being made, he said Continue Reading
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News
29 Sep 2020
Over two million Brits using open banking
Data shows more than two million people in the UK are now taking control of their financial data through open banking Continue Reading
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29 Sep 2020
Digital experience management – web content management for the omnichannel age?
Digital experience management represents an evolution of web content management for a more omni-channel commercial world. We explore its definition and applicability. Continue Reading
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29 Sep 2020
Covid crisis shifts supply chain management from efficiency to resilience
Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation. Continue Reading
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E-Zine
29 Sep 2020
How supply chain management is changing after Covid-19
In this week’s Computer Weekly, we examine the profound changes in supply chain management as a result of the global pandemic. We find out how digital experience platforms can help deliver an omni-channel web presence. And we look at the role of technology in cracking down on international money laundering. Read the issue now. Continue Reading
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News
28 Sep 2020
UK and US marked down on responsible AI
The UK and US have been rated as leaders in government use of artificial intelligence, but the Nordics and Baltics attained the highest scores for responsible AI Continue Reading
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News
28 Sep 2020
Tibco eyes growth in emerging APAC markets
Tibco’s regional head honcho, Erich Gerber, sees massive potential in Asia’s large population and thirst for technology, including advanced analytics tools that will help businesses glean actionable insights Continue Reading
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News
25 Sep 2020
Government on the hunt for telexistence tech
Defence and Security Accelerator wants several technology innovations that can help people operate in dangerous environments without being physically present – with £500,000 funding available Continue Reading
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Feature
25 Sep 2020
Business process automation expansion could founder on IT drift from business focus
Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again? Continue Reading
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Opinion
24 Sep 2020
The new age of supply chains post-Covid
Supply chain managers have been predicting the future for years. Now manufacturers are relying on insights to inform their decision-making Continue Reading
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News
24 Sep 2020
Coronavirus shows inadequacy of rear-view mirror planning
Looking at historical data has hampered businesses’ attempts to move forward effectively during the pandemic Continue Reading
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News
24 Sep 2020
Can banks solve money laundering puzzle through technology?
Banks face a huge challenge in identifying and stopping money laundering without interfering with police investigations Continue Reading
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News
22 Sep 2020
The inside story of Taiwan’s AI whizz
Not content with his stellar achievements in artificial intelligence, Chih-Han Yu wanted to create an impact with his work and formed one of Taiwan’s most important unicorns Continue Reading
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Opinion
22 Sep 2020
Digital leaders and the widening divide
This year’s Harvey Nash/KPMG CIO Survey shows a widening of the digital business divide, with companies that have already adopted digital technologies more likely to accelerate those investments than those still in the planning stage Continue Reading
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News
22 Sep 2020
Green Cargo extends Rimini contract to keep legacy SAP backend running
Mainframe and SAP to provide systems of record, with real-time data for new digitisation initiatives, built on multi-cloud, RPA and low-code platforms Continue Reading
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News
22 Sep 2020
Unilever partners with Google Cloud to bolster supply chain sustainability
Consumer goods giant Unilever is drawing on Google's cloud technologies to help it achieve its goal of finding sustainable sources of palm oil, and reduce the risk of its operations leading to deforestation Continue Reading
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Podcast
22 Sep 2020
Gender pay gap, undersea datacentre, digital mapping – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the gender pay gap, undersea datacentre experimentation and digital mapping Continue Reading
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News
22 Sep 2020
Patch grows data capabilities with Snowflake
A Snowflake data warehouse pulls in data from various SaaS systems to provide master data for management reports for horticulture retailer Patch Continue Reading
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21 Sep 2020
How business software can stay clear of digital addiction
Consumer software is notoriously and deliberately addictive. Should companies and B2B IT emulate that or take the high ground of avoiding the spread of user digital addiction? Continue Reading
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21 Sep 2020
Can Nvidia expand software business through £31bn Arm deal?
Nvidia is to buy rival chip designer Arm for £31bn in a deal it hopes will put it at the forefront of artificial intelligence for edge computing. Continue Reading
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E-Zine
21 Sep 2020
Can Arm stay strong under Nvidia?
In this week’s Computer Weekly, we examine the implications of the controversial acquisition of UK chip leader Arm by US rival Nvidia. Black Lives Matter has raised awareness of social inequalities, but is the tech sector becoming more diverse? And we ask if business software can learn from the addictive nature of social apps. Read the issue now. Continue Reading
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News
21 Sep 2020
DBS taps AI and data analytics in intelligent banking move
Singaporean bank has started using artificial intelligence and analytics to provide customers with hyper-personalised insights and recommendations, to win more market share Continue Reading
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Opinion
18 Sep 2020
Data institutions play critical role in solving global social problems
Nigel Shadbolt, co-founder of the Open Data Institute, argues that a new breed of data institutions have a key role to play in unlocking the social and economic value of data Continue Reading
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News
17 Sep 2020
Government IT leaders on how Covid crisis will shape future delivery
At a TechUK Building the Smarter State event, government IT leaders shared their experience of the coronavirus crisis, and their thinking about how future service delivery will aim to be more joined-up for citizens Continue Reading
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17 Sep 2020
How Australia is leading the charge in the Covid-19 fight
Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care Continue Reading
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17 Sep 2020
How Tableau is riding on its Salesforce synergy
Tableau has bolstered its presence in Asia-Pacific following its acquisition by Salesforce and is combining its analytics capabilities with Einstein Analytics to deliver AI-powered insights Continue Reading
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E-Zine
17 Sep 2020
CW APAC: Buyer’s guide to business intelligence and data analytics
Businesses today are seeking to discover, interpret, extract and communicate meaningful patterns in data to increase efficiency and better serve their customers. In this handbook, focused on the use of business intelligence and data analytics in the Asia-Pacific region, Computer Weekly looks at some examples of how making sense of data makes good business sense. Continue Reading
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Feature
17 Sep 2020
Covid crisis shifts supply chain management from efficiency to resilience
Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation Continue Reading
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News
16 Sep 2020
Alibaba Cloud unveils ‘cloud computer’, delivery robot
At its annual Apsara conference, Alibaba Cloud debuts a thin-client computer and a logistics robot that can carry 50 packages in one go Continue Reading
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News
16 Sep 2020
Lorca security scaleups to get Splunk data expertise
Lorca inducts Splunk onto its co-marketing programme, giving security scaleups access to new data expertise Continue Reading
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News
14 Sep 2020
UK’s ‘historic’ trade deal with Japan promises advantages to tech industry, says TechUK
TechUK was among the organisations that have welcome the ‘historic’ trade deal between the UK and Japan that is expected to boost trade by £15bn a year Continue Reading
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News
14 Sep 2020
Can Nvidia expand software business through £31bn Arm deal?
Nvidia is to buy rival chip designer Arm for £31bn in a deal it hopes will put it at the forefront of artificial intelligence for edge computing Continue Reading
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News
14 Sep 2020
NTT taps data analytics and cloud for Tour de France
NTT’s analytics and cloud capabilities stood up to the test amid crashes and poor weather conditions during the first stage of this year’s Tour de France Continue Reading
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News
11 Sep 2020
Santander to double investment in fintechs
Santander is doubling the amount of money it invests in fintech startups after the success of its funding arm, which was established in 2014 Continue Reading
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News
11 Sep 2020
Government funds digital manufacturing projects
The business secretary has announced £300 million of funding for virtual assistants, augmented reality and digital supply chain innovations Continue Reading
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News
09 Sep 2020
Government publishes long-promised national data strategy
The government has published a national data strategy aimed at fostering innovation and increasing economic growth. It will also appoint 10 data fellows each year to work in the orbit of Number 10, and create 500 analyst jobs by 2021 Continue Reading
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News
08 Sep 2020
Matt Hancock announces £50m for healthcare AI projects
The NHS and industry must have a ‘symbiotic’ relationship, says health secretary Matt Hancock as he promises to improve the environment for innovation in healthcare and announces £50m in funding for a series of healthcare AI projects Continue Reading
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News
07 Sep 2020
Artificial intelligence keeps HSBC ATMs stocked with cash
HSBC is using artificial intelligence technology developed in-house to help it make sure ATMs are appropriately stocked with cash Continue Reading
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News
07 Sep 2020
AI Summit 2020: Regulating AI for the common good
Speakers and panellists at the virtual AI Summit 2020 spoke about the tensions between cooperation and competition in the development of artificial intelligence Continue Reading
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News
03 Sep 2020
Insurers accept they were slow to adopt digital
Insurance companies know they must prioritise digital investment and are planning in-house development to help make up lost ground Continue Reading
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News
03 Sep 2020
How Certis is digitising security operations
Certis has developed more than 50 applications in a year to help employees do their jobs better and has set up an AI centre to tap the potential of robotics and video analytics in security Continue Reading
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Blog Post
02 Sep 2020
Project Gertrude
As a pig called Gertrude demonstrated Neuralink’s brain implant technology – spiking in mental activity whenever she thought about food before toiling on a treadmill for an inconsequential period ... Continue Reading
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News
02 Sep 2020
UK to build commercially available quantum computer
The UK government is backing a quantum computing project that will provide businesses with access to the technology Continue Reading
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News
02 Sep 2020
Weta Digital goes all-in on AWS
New Zealand visual effects studio plans to migrate most of its infrastructure to Amazon Web Services and tap machine learning and analytics to deliver projects more quickly Continue Reading
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News
02 Sep 2020
Ethical and professional data science needed to avoid further algorithm controversies
BCS is calling for higher ethical and professional standards in algorithmic development to ensure public trust in future government information systems Continue Reading
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News
01 Sep 2020
Pure aims at unified file and object and launches new QLC storage
Flash storage maker says unified storage in file and object is what is needed for contemporary analytics and AI workloads, while it launches a new all-QLC version of FlashArray//C Continue Reading
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News
31 Aug 2020
How India’s Tata Capital is expanding its digital footprint
Tata Group’s financial services arm has been migrating branch walk-ins and voice calls to self-service digital channels staffed by chatbots as it expands its digital footprint Continue Reading
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News
28 Aug 2020
NHS gets £50m in AI funding for digital pathology
Government funding package focuses on earlier diagnosis of cancer in the West Midlands, north of England and London Continue Reading
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News
28 Aug 2020
University of Staffordshire recruits robots to get more out of its people
University staff were bogged down with administrative work, but will now have time to be creative Continue Reading
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News
28 Aug 2020
Office for National Statistics defines better cross-government data linkage
ONS review of data-linking practices across government is consistent with Cummings and Johnson drive to put data in command of government Continue Reading
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News
28 Aug 2020
Machine learning wards off threats at TV studio Bunim Murray
TV studio behind reality hits including The Real World and Keeping Up With The Kardashians turned to Darktrace’s Antigena email protection service to keep its people safe from Covid-19 threats Continue Reading
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News
27 Aug 2020
Tour de France 2020 fans to get virtual experience delivered by NTT
This year’s Tour de France was delayed because of the Covid-19 pandemic. IT services company NTT has teamed up with event organiser ASO to offer a virtual experience to fans who cannot be at the roadside Continue Reading
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News
27 Aug 2020
CTO interview: David Rafalovsky, Sberbank Group
Russia’s Sberbank is well into its digital transformation journey, with artificial intelligence and supercomputing now at the centre of its plans Continue Reading
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News
26 Aug 2020
Salesforce Q2 2020: Benioff says crisis will speed growth
Salesforce announces 29% year-on-year revenue growth for the second quarter, and grieves for Dreamforce 2020 Continue Reading
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News
25 Aug 2020
Covid-19, demographic shifts to drive automation
Businesses will need to shore up their productivity through technology and automation to cope with the pandemic and a shrinking workforce, says an industry expert Continue Reading
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Feature
25 Aug 2020
Storage analytics: How AI helps storage management
We look at storage analytics products that measure key metrics in storage hardware, single-vendor and multi-vendor tools, and how AI-based storage management and AIOps is emerging Continue Reading
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Podcast
25 Aug 2020
Gig economy, summer special look-back – Computer Weekly Downtime Upload podcast
In this summer special episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna look back to pre-lockdown episodes, and reflect on the podcasting experience since. First, they discuss the gig economy through the prism of new bite-sized BBC comedy Mandy Continue Reading
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E-Zine
25 Aug 2020
When algorithms don’t play fair
In this week’s Computer Weekly, we report on the auditing of algorithms to countervail bias. We examine what CISOs can learn from Covid-19. And in our buyer’s guide to modern software development, we assess how competent artificial intelligence is at building applications that deliver the best possible customer experience. Read the issue now. Continue Reading
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News
25 Aug 2020
MongoDB grows Asian footprint through Alibaba Cloud
MongoDB teams up with Alibaba Cloud to expand its presence in Asia-Pacific as it prepares to release a serverless variant of the open-source database Continue Reading
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Blog Post
24 Aug 2020
Ethics of AI algorithms under examination
Sebastian Klovig Skelton’s article in this week’s CW ezine issue, ‘Auditing for algorithmic discrimination’ could hardly be more timely. The fall-out from the algorithmic exams fiascos of recent ... Continue Reading
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Feature
24 Aug 2020
The art of developing happy customers
AI is playing a growing role in modern software development, but how well can an AI build applications that deliver great customer experience Continue Reading
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Feature
20 Aug 2020
Hangar 51 supports startups taking off in travel tech
International Airlines Group’s accelerator programme aims to give travel technology companies a flying start in the sector Continue Reading
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Feature
19 Aug 2020
Digital experience management – web content management for the omnichannel age?
Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability Continue Reading
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News
19 Aug 2020
Vodafone builds smart enterprise on SAP S/4 Hana
Holger Grewe, group head of corporate transformation, and Ignacio Garcia, CIO corporate systems, at Vodafone, convey how SAP S/4 Hana has been purposely implemented as part of an ongoing smart enterprise transformation Continue Reading
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News
18 Aug 2020
Department for Transport seeks industry views on autonomous vehicle technology
The government wants industry’s views on plans to use automation technology to take control of cars travelling at speeds of up to 70mph, keeping them safely in the lane on motorways Continue Reading
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Podcast
18 Aug 2020
TikTok in peril, A-level and Scottish Highers algo fiascos – Computer Weekly Downtime Upload podcast
In this week’s episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the fortunes of TikTok, the A-level results, and the algorithm controversies in which they and Scottish Highers have been mired Continue Reading