IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
04 Feb 2021
Woodland Trust hit by cyber attack in December
Conservation charity is investigating what it describes as a ‘sophisticated’ cyber attack but has waited nearly two months to inform its members Continue Reading
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News
04 Feb 2021
Boeing outsources to Dell affecting 600 IT jobs
US aircraft manufacturer contracts hundreds of IT roles to Dell as it accelerates outsourcing plans Continue Reading
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News
03 Feb 2021
Crypto malware targets Kubernetes clusters, say researchers
Newly identified Hildegaard malware targets Kubernetes clusters and seems to herald a new campaign from the TeamTNT gang Continue Reading
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News
03 Feb 2021
Has Covid-19 made bank branch closures easier to sell?
Big banks continue to close branches and invest more in technology as the Covid-19 pandemic makes a case for digital banking Continue Reading
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News
03 Feb 2021
‘Classic’ Cerber ransomware targets health sector in high volumes
Cerber ransomware-as-a-service seems to have re-emerged as one of the most critical cyber threats facing healthcare organisations, reports VMware Carbon Black Continue Reading
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News
03 Feb 2021
SolarWinds patches two critical CVEs in Orion platform
New vulnerabilities disclosed as SolarWinds reels from December 2020 Solorigate/Sunburst attack – but do not appear to have been exploited yet Continue Reading
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News
02 Feb 2021
Agent Tesla trojan finds new ways to sneak past defences
Updated versions of Agent Tesla Rat include new techniques that fiddle with code to disable endpoint protection tools on target systems Continue Reading
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News
01 Feb 2021
Serco confirms Babuk ransomware attack
Outsourcing firm was hit by the ransomware last week but insists most of its operations are running as normal Continue Reading
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News
01 Feb 2021
UKRI suspends services after ransomware attack
UK Research and Innovation was hit by an undisclosed strain of ransomware at the end of January Continue Reading
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News
01 Feb 2021
CISOs invisible to their organisations, says BT report
Ignorance of cyber issues is leading to misplaced confidence in security in many organisations, as CISOs struggle to make themselves seen and heard Continue Reading
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News
01 Feb 2021
SBRC picks Check Point to support cyber helpline
The Scottish Business Resilience Centre has enlisted Check Point as the first security supplier to join its incident response partnership programme Continue Reading
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News
29 Jan 2021
Commerzbank announces big job cuts and branch closures
German bank is closing hundreds of branches and cutting thousands of jobs as it reshapes for the digital age Continue Reading
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News
29 Jan 2021
Manufacturing particularly at risk of Solorigate-linked breaches
Every fifth victim of the SolarWinds Solorigate/Sunburst attack was a manufacturing organisation, say researchers Continue Reading
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News
28 Jan 2021
Apprenticeships may be a solution to cyber skills shortage, say insiders
Cyber security professionals are open to new approaches to finding sorely needed talent, according to a poll Continue Reading
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Feature
28 Jan 2021
Five key questions about Kubernetes backup answered
We look at when to back up containers, what to protect, the main methods of backup for Kubernetes and the main Kubernetes backup products available in the market Continue Reading
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News
28 Jan 2021
End of Emotet: A blow to cyber crime, but don’t drop your guard
The takedown of Emotet is a huge event with repercussions that will reverberate across the cyber criminal world, but unfortunately that’s not to say there will be much of a long-term impact Continue Reading
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News
27 Jan 2021
Pandemic response has improved privacy posture, says Cisco
Data privacy seems to be ‘coming of age’ to some extent and organisational responses to Covid-19 may be partly responsible, according to a report Continue Reading
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News
27 Jan 2021
Mimecast breach was work of SolarWinds attackers
Mimecast’s investigation into a January 2021 breach of its systems turns up evidence that the culprit was the same group that targeted SolarWinds in December Continue Reading
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News
27 Jan 2021
NHS Scotland uses ServiceNow to power vaccination and contact-tracing
ServiceNow is at the heart of NHS Scotland’s digital response to the coronavirus, supporting the mass vaccination programme Continue Reading
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News
27 Jan 2021
How Nottinghamshire County Council saved loads of money on SAP
The council was paying £100,000 a year just to keep ECC patches up to date and needed to find savings to support frontline services Continue Reading
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Feature
27 Jan 2021
APAC career guide: How to become a DevOps engineer
A DevOps career can be highly rewarding, as long as you are open to learning new things and collaborating with team mates to solve problems in software development Continue Reading
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News
27 Jan 2021
After a push at the start, Mencap’s automation journey is gathering pace
UK charity was helped out by a bank at the start of an automation investigation that is now a project sweeping across the organisation Continue Reading
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News
26 Jan 2021
Australia’s IT spending set to bounce back in 2021
IT spending in Australia will grow by 4% this year, reversing a decline of 1% in 2020 as organisations seek to grow their digital chops Continue Reading
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Opinion
26 Jan 2021
The ransomware routine: pages from the Secret IR Insider’s diary
The Secret Incident Response Insider shares behind-the-scenes stories of what really happens after organisations are hit by cyber attacks – and shows how they could have been avoided Continue Reading
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News
26 Jan 2021
Customers turn to cash as IT issue hits card payments at major supermarkets
IT problem at payment processing company has forced shoppers to resort to cash in Morrisons and Co-op stores Continue Reading
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News
26 Jan 2021
Saudi IT spending to hit $11bn in 2021
Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists Continue Reading
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Opinion
26 Jan 2021
Security Think Tank: Are security teams the unsung heroes of 2020?
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hotcakes? Continue Reading
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News
25 Jan 2021
Inside Grab’s DevOps practices
A senior software engineer at Grab offers a peek into the DevOps practices at one of Southeast Asia’s technology unicorns Continue Reading
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News
25 Jan 2021
Are banks overburdened with responsibility for money lost to online scams?
Bank boss calls for cross-industry cooperation to reduce scams that trick people into making instant payments online Continue Reading
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Opinion
25 Jan 2021
Security Think Tank: Time to rethink stopgap solutions
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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News
22 Jan 2021
Sepa data leaks as agency resists ransom demands
The Scottish Environment Protection Agency is resisting extortion demands from a ransomware gang, but has suffered a data leak in retaliation Continue Reading
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Feature
21 Jan 2021
How can healthcare organisations fight increased cyber crime in 2021?
As the Covid-19 pandemic enters what may be its most dangerous phase, we explore how healthcare organisations can ward off cyber threats while preserving their ability to deliver critical care Continue Reading
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News
21 Jan 2021
Two-thirds of CISOs say they’ll be cyber attack victims this year
Security professionals are ever alert to the threats they face, but some still seem to think it is unlikely they will be attacked Continue Reading
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News
21 Jan 2021
Interview: Tony Porter, chief privacy officer, Corsight AI
Tony Porter speaks to Computer Weekly about the changes in facial-recognition during his time as surveillance camera commissioner, the ethics of using the technology, and his new role as chief privacy officer at Corsight AI Continue Reading
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News
21 Jan 2021
Incompetent cyber criminals leak data in opsec failure
Even cyber criminals need to pay attention to their information security posture, as this cautionary tale uncovered by Check Point reveals Continue Reading
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News
21 Jan 2021
Digital knowledge must be integral part of Dutch police training
Research reveals gaps in digital knowledge among Netherlands police, with calls for a training ‘roadmap’ to get officers up to speed to tackle cyber crime Continue Reading
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News
20 Jan 2021
Should I be worried about MFA-bypassing pass-the-cookie attacks?
Malicious actors bypassed multi-factor authentication using so-called pass-the-cookie attacks, but how worrying is this and what is the risk to organisations? Continue Reading
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News
20 Jan 2021
More subpostmasters’ prosecutions sent to appeal for wrongful conviction
Four more subpostmasters are to have their appeals against criminal convictions heard in the appeal courts Continue Reading
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News
20 Jan 2021
HSBC closing more branches as customers turn to digital channel
Bank announces branch closures as it reshapes its network for the digital age Continue Reading
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News
20 Jan 2021
Malwarebytes also hit by SolarWinds attackers
The nation state group that attacked SolarWinds in December got inside Malwarebytes by exploiting privileged access to its Microsoft Office 365 tenant, the firm reveals Continue Reading
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Opinion
20 Jan 2021
Security Think Tank: It’s time to secure the collaboration revolution
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hotcakes? Continue Reading
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News
19 Jan 2021
CIOs blame siloed IT teams and tools for misalignment
The inability of teams to see a single version of the truth is leading to a lot of time wasting among IT departments and businesses Continue Reading
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Opinion
19 Jan 2021
Could ambiguous rules spur IT personnel offshoring bonanza?
Could the combination of Brexit and ambiguous rules on recruitment enable businesses to hire IT staff from overseas to carry out work remotely? Continue Reading
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Opinion
19 Jan 2021
Security Think Tank: In 2021, enable, empower and entrust your users
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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Opinion
14 Jan 2021
Security Think Tank: Plan for hybrid working to become normal
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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News
13 Jan 2021
Stolen Pfizer/BioNTech Covid-19 vaccine data leaked
Data dump understood to include screenshots of emails, peer review information, PDFs and PowerPoint presentations Continue Reading
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News
13 Jan 2021
European IT outsourcing spend up in 2020 after cloud boost
IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought Continue Reading
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News
13 Jan 2021
Critical zero-day features in first Patch Tuesday of 2021
Microsoft releases fixes for 84 bugs on the first Patch Tuesday of 2021, including a critical zero-day vulnerability in Microsoft Defender Continue Reading
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Feature
12 Jan 2021
Data Dynamics aims at single view of unstructured data
Data volume is ballooning, and storage is becoming more disparate, which makes the need for a single platform to manage storage and compliance a key requirement for organisations Continue Reading
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Opinion
12 Jan 2021
Security Think Tank: Time for security teams to learn from Covid
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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News
11 Jan 2021
APAC firms’ ‘future readiness’ a mixed bag
Led by firms in China, Singapore and Australia, just over a quarter of businesses in APAC fit the bill as a future-ready business, study finds Continue Reading
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News
11 Jan 2021
New SolarWinds CEO sets out rescue plan
Customers can expect to see more regular and thorough checks on SolarWinds products, alongside greater engagement with the security community Continue Reading
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News
11 Jan 2021
Jobs in fintech bounce back after brief lockdown lull
Fintechs and payments companies need to make staff recruitment a priority as talent pool shrinks Continue Reading
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News
11 Jan 2021
Kaspersky claims link between Solorigate and Kazuar backdoors
Researchers say they have found specific code similarities between the Solorigate/Sunburst malware and the Kazuar backdoor, suggesting some relationship Continue Reading
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Opinion
11 Jan 2021
Security Think Tank: Don’t bet on a new normal just yet
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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Feature
08 Jan 2021
The nation state threat to business
The SolarWinds hack shows the widespread damage possible from a nation state cyber attack. What is the threat to business and how can it be mitigated? Continue Reading
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News
08 Jan 2021
British Gas tackles omnichannel customer correspondence
Utility firm hopes to map out customer communications to help deliver a better customer experience and improve the business Continue Reading
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Opinion
07 Jan 2021
The five tenets of quality ITAM
At the end of last year we looked at some of ITAM’s failings. This time we explore how to improve ITAM Continue Reading
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News
07 Jan 2021
Hackney Council data leaked by Pysa ransomware gang
Council data stolen in October is leaked online in a double extortion attack Continue Reading
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News
07 Jan 2021
Robust member administration system indispensable for Dutch Coeliac Society
Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers Continue Reading
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News
06 Jan 2021
SolarWinds attack almost certainly work of Russian spooks
Investigations into the far-reaching SolarWinds Solorigate attack did not let up during the holidays Continue Reading
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News
06 Jan 2021
NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO
NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells Continue Reading
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News
05 Jan 2021
Banking trade body calls for increased contactless payment limit
UK Finance proposes an increase in the limit on spending using contactless cards Continue Reading
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Opinion
05 Jan 2021
Security Think Tank: Cyber effectiveness, efficiency key in 2021
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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News
04 Jan 2021
Caerphilly council delivers free school meals through automation
Welsh council expands its robotic process automation project, which has successfully helped the council deliver free school meals during the Covid-19 pandemic Continue Reading
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Opinion
04 Jan 2021
Security Think Tank: The year of the work-from-home hangover
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hot cakes? Continue Reading
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News
30 Dec 2020
Top 10 Benelux IT stories of 2020
Here are Computer Weekly’s top 10 Benelux IT stories of 2020 Continue Reading
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Feature
24 Dec 2020
Security Long Reads: Cyber insiders reveal what’s to come in 2021
In this long read, we gather together the thoughts of cyber security insiders from across the industry to get their take on what will happen in 2021 Continue Reading
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News
24 Dec 2020
Top 10 Middle East stories of 2020
Here are Computer Weekly’s top 10 Middle East stories of 2020 Continue Reading
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News
23 Dec 2020
Top 10 Australia IT stories of 2020
Here are Computer Weekly’s top 10 Australia IT stories of 2020 Continue Reading
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News
23 Dec 2020
Wipro acquires IT units at German wholesalers
German wholesaler Metro has sold IT units to Indian IT services company Wipro, as part of a long-term agreement Continue Reading
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Feature
23 Dec 2020
Patching: Balancing technical requirements with business considerations
With an increasing reliance on subscription models alongside the regular patching of software, updates have become an essential part of modern business practices. However, care needs to be taken to ensure the optimum patching process is implemented Continue Reading
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News
22 Dec 2020
Top 10 end-user computing stories of 2020
Here are Computer Weekly’s top 10 end-user computing stories of 2020 Continue Reading
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News
21 Dec 2020
Nordic CIO interview: Åsa Melvanius, Lund municipality
For Åsa Melvanius, CDO at the Swedish municipality of Lund, created a “robot factory” that has saved the city more than 6,500 hours by automating routine processes Continue Reading
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News
21 Dec 2020
Top 10 enterprise IT in the Nordics stories of 2020
Here are Computer Weekly’s top 10 Nordic enterprise IT stories of 2020 Continue Reading
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News
21 Dec 2020
Top 10 artificial intelligence stories of 2020
AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously Continue Reading
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News
20 Dec 2020
THKD taps SAP and Azure to improve patient experience
Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience Continue Reading
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News
18 Dec 2020
Prepare for bringing people back to the office with the Nordic tech startup blueprint
Business can learn lessons from Nordic tech startups to prepare employees to return to the office after Covid restrictions Continue Reading
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News
18 Dec 2020
Utility supplier People’s Energy has entire customer list stolen
All 270,000 customers of People’s Energy, a renewable energy startup, have had their details compromised in a major data breach incident Continue Reading
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News
18 Dec 2020
SolarWinds cyber attack is ‘grave risk’ to global security
More victims of the SolarWinds Orion Sunburst cyber attack are being identified as the massive scale of the Russia-linked cyber espionage campaign becomes more clear Continue Reading
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News
17 Dec 2020
Post Office suffers latest court defeat in Horizon IT scandal
Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation Continue Reading
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News
17 Dec 2020
Dodgy browser extensions put social media users at risk
More than three million users of third-party browser extensions for Instagram, Facebook, Vimeo and others have been infected with malware, according to Avast Continue Reading
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News
17 Dec 2020
NHS Scotland taps Check Point to secure Covid-19 data
NHS National Services Scotland is working with security firm Check Point to safeguard its sensitive data in the cloud and support its work on the coronavirus Continue Reading
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News
17 Dec 2020
FireEye and partners release SolarWinds kill-switch
A so-called kill-switch for the dangerous SolarWinds Sunburst attack should allay some user fears, but is not a full fix for the issue Continue Reading
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News
17 Dec 2020
UK police unlawfully processing over a million people’s data on Microsoft 365
The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts Continue Reading
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News
16 Dec 2020
Singapore employees want more support for remote working
Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely Continue Reading
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News
15 Dec 2020
UK government unveils details of upcoming online harms rules
Online Harms Bill due early 2021 will introduce GDPR-style fines for technology companies that breach online duty of care rules Continue Reading
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News
15 Dec 2020
SolarWinds cyber attack: How worried should I be, and what do I do now?
Security teams across the world are on high alert as more details emerge of the widespread SolarWinds ‘Sunburst’ attack. What do defenders need to do next? Continue Reading
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News
15 Dec 2020
Finland examines wider use of AI video camera technology
Authorities in Helsinki will use artificial intelligence and video technologies to help them automate monitoring of crowds Continue Reading
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News
15 Dec 2020
Air purifier manufacturer creates IoT service in the cloud
Sweden’s Blueair introduces new functionality for customers through a cloud-based internet of things platform Continue Reading
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News
14 Dec 2020
FireEye identifies flaw in networking monitoring software as US agencies attacked
Cyber security company says investigations have revealed security breach occurred because of a flaw in a network monitoring software Continue Reading
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News
14 Dec 2020
Appointment of disgraced former Post Office executive at Welsh FA questioned by MP
The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP Continue Reading
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News
13 Dec 2020
Singapore trials beacons to bolster police operations
Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial Continue Reading
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News
11 Dec 2020
Disputed PostgreSQL bug exploited in cryptomining botnet
PGMiner cryptomining botnet remained unnoticed by exploiting a disputed CVE in PostgreSQL Continue Reading
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News
11 Dec 2020
Surge in Covid-19 vaccine phishing scams reported
Check Point and KnowBe4 share details of a growing number of phishing campaigns using the prospect of a Covid-19 vaccine as a lure Continue Reading
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Opinion
11 Dec 2020
Security Think Tank: Integration between SIEM/SOAR is critical
SIEM and SOAR share much in common but there are key differences between the two that may influence the best fit for your organisation. What should security pros consider when making a choice? Continue Reading
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News
11 Dec 2020
History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed
Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning Continue Reading
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Feature
11 Dec 2020
Post-pandemic approaches to IAM for cloud security
Cloud technology may have saved businesses from catastrophe during the pandemic, but it has also introduced additional challenges around identity and access management. Here’s why IAM policies are crucial in the new normal Continue Reading
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News
10 Dec 2020
Challenger banks hindered by lack of customer confidence
Despite an acceleration in the use of digital banking services, challenger banks face the obstacle of winning customer trust Continue Reading
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Opinion
09 Dec 2020
Security Think Tank: SOAR to the next level with automation
SIEM and SOAR have much in common, but there are key differences between the two that may influence the best fit for your organisation. What should security pros consider when making a choice? Continue Reading