IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
26 Mar 2024
Sums of money Post Office ‘stole’ from subpostmasters may never be known
MP asks government minister for figure on how much money the Post Office took from subpostmasters who were wrongly blamed for accounting shortfalls Continue Reading
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News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
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News
22 Mar 2024
Post Office Capture users’ campaign for justice gathers pace
The government is taking Post Office Capture allegations seriously as former subpostmasters seek answers Continue Reading
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News
21 Mar 2024
NCSC guidance to help CEOs work through cyber incidents
The NCSC has published in-depth guidance on how business leaders should respond to a cyber attack or data breach. Learn about some of the key steps you will need to follow Continue Reading
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News
21 Mar 2024
HMRC legacy UK customs system to be switched off for good
The 30-year-old Customs Handling of Import and Export Freight (Chief) system will cease to exist on 4 June 2024, six years after HMRC originally planned to shut it down Continue Reading
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News
20 Mar 2024
UK’s cyber resilience stagnates as more fall victim to attacks
The government is calling on businesses to ramp up their cyber protections as study shows improvements to resilience are stagnating amid an ever-growing volume of attacks Continue Reading
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News
20 Mar 2024
Greggs forced to close branches amid IT issue
Greggs is the latest in a string of retailers hit by IT problems that have caused major disruption Continue Reading
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News
20 Mar 2024
SAP S/4HANA data migration beset by poor and fragmented strategy
Survey finds customers transitioning to S/4HANA lack strategic thinking and skills, can’t access data, face challenges in data duplication, can’t use AI, and worry about compliance Continue Reading
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News
18 Mar 2024
The Security Interviews: Alex Yampolskiy, SecurityScorecard
Alex Yampolskiy conceived the idea for risk management specialist SecurityScorecard after getting stung by a SaaS supplier that was being cavalier with its customer data. He tells his story to Computer Weekly Continue Reading
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News
17 Mar 2024
UK’s AI ambitions pointless while cyber security is still neglected
The UK’s AI ambitions may be at considerable risk without stronger cyber defences across the private and public sectors Continue Reading
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News
15 Mar 2024
Global McDonalds IT outage result of third-party error
An IT outage that forced McDonald's to temporarily shutter thousands of restaurants has been blamed on a configuration error by a third-party supplier, but there is no suspicion of foul play Continue Reading
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News
15 Mar 2024
Controversial Post Office Capture software was completely rewritten in 1994
MP demands that the Post Office put effort into fully explaining the development and use of error-prone software used before Horizon in the 1990s Continue Reading
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News
14 Mar 2024
MPs will attempt to amend law on overturning Post Office scandal convictions
Business and trade select committee chair says the job is not done with legislation to overturn wrongful subpostmaster convictions and provide financial redress Continue Reading
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News
14 Mar 2024
Children of Post Office victims to hold Fujitsu boss to his word
The children of victims of the Post Office scandal have formed a group that will hold Fujitsu’s European boss to his promise of support Continue Reading
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News
13 Mar 2024
US authorities move a step closer to banning TikTok
Lawmakers in Washington DC have moved a step closer to enacting a broad national ban on controversial video app TikTok in the US, with global ramifications Continue Reading
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News
13 Mar 2024
Microsoft AI-powered cyber service to go live in April
After a year being previewed by beta customers, Microsoft’s much vaunted Copilot for Security service is about to go on general release, promising time savings and improved accuracy for hard-pressed security pros Continue Reading
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News
13 Mar 2024
Unprecedented bill to exonerate hundreds of wrongly convicted Post Office workers arrives
Unprecedented legislation that will see hundreds of former subpostmaster convictions for fraud and theft overturned begins its journey through Parliament Continue Reading
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Definition
13 Mar 2024
supplier relationship management (SRM)
Supplier relationship management (SRM) is a systematic approach to evaluating and partnering with vendors that supply goods, materials and services to an organization, determining each supplier's contribution to success, and developing strategies to improve their performance. Continue Reading
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News
12 Mar 2024
March Patch Tuesday throws up two critical Hyper-V flaws
Two critical vulnerabilities in Windows Hyper-V stand out on an otherwise unremarkable Patch Tuesday Continue Reading
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News
12 Mar 2024
Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect
Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019 Continue Reading
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E-Zine
12 Mar 2024
From grassroots to Wembley – how tech supports English football
In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading
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News
07 Mar 2024
Fujitsu should pay half of Post Office scandal costs, says select committee chair
Select committee chair says Fujitsu should pay half of the costs to repair damage caused by Post Office scandal Continue Reading
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News
07 Mar 2024
MPs call for Post Office exclusion from compensation schemes, as trust hits rock bottom
Former subpostmasters and MPs do not trust the Post Office to do the right thing for victims of the Horizon IT scandal Continue Reading
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News
06 Mar 2024
‘Brutal’ decisions required to sort out Post Office mess, says select committee chair
Liam Byrne, chair of the business and trade select committee, tells Computer Weekly about the group’s focus on getting Horizon scandal victims what they are owed Continue Reading
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News
06 Mar 2024
Post Office prosecutions during Horizon go-live phase are ‘frightening’
The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading
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News
05 Mar 2024
Banning ransomware payments back on the agenda
The idea of banning ransomware payments to cyber criminals is back on the agenda, with former NCSC chief Ciaran Martin arguing that tougher measures need to be taken Continue Reading
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News
05 Mar 2024
How PSA is reducing empty trips for trucking firms
The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading
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Definition
04 Mar 2024
ERP (enterprise resource planning)
ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system. Continue Reading
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News
04 Mar 2024
Perverting course of justice and contempt of Parliament: a week in post-drama Post Office scandal
As another week in the post-drama Post Office scandal passes, Computer Weekly looks at some of the key moments Continue Reading
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Feature
04 Mar 2024
How AllSaints, L’Oreal and Deliveroo are using AI to improve CX
From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading
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Feature
01 Mar 2024
Ivanti vulnerabilities explained: Everything you need to know
A series of vulnerabilities in Ivanti products have caused concern worldwide. Delve into some of the key issues arising from the Ivanti disclosures, looking at the vulnerabilities and their impact, what affected users should do, and learn about new developments Continue Reading
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News
01 Mar 2024
KC names Post Office staff he believes conspired to pervert the course of justice
Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading
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News
01 Mar 2024
MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims
Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading
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News
29 Feb 2024
Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt
The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading
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News
28 Feb 2024
75% of third-party breaches target software, IT supply chains
Data drawn from SecurityScorecard’s telemetry reveals how supply chain breaches are becoming a weapon of choice for threat actors Continue Reading
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News
28 Feb 2024
Users love their cyber teams, but find them frustrating
Despite strong support for security teams, a good number of ordinary workers see them as obstructive to business goals, and would like to see them operate more transparently Continue Reading
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News
28 Feb 2024
‘Pathetic’ Post Office spat detracts attention and fuels ‘disdain’ for authority
Former Post Office chair’s row with the government and Post Office cannot be allowed to deflect attention away from achieving justice and recompense for former subpostmasters Continue Reading
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News
27 Feb 2024
Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns
More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching Continue Reading
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News
27 Feb 2024
VulnCheck bug listing to help track new threats quicker
Exploit intelligence firm VulnCheck launches a proprietary Known Exploited Vulnerabilities catalogue in hopes of improving end-user access to intel on emerging threats and reaching those that the likes of CISA do not Continue Reading
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News
27 Feb 2024
Government should face legal deadlines on paying Post Office victims
The government should face a legal deadline on paying Horizon scandal victims and unfair previous settlements should be reopened, MPs have been told - amid further boardroom controversy at the Post Office Continue Reading
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News
27 Feb 2024
Majority of UK employees ‘willingly gamble’ with security
Human-centric threats originating from employees continue to damage organisations both financially and reputationally, according to a report Continue Reading
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E-Zine
27 Feb 2024
Microsoft’s ‘unfair’ cloud licensing under scrutiny
In this week’s Computer Weekly, we examine claims that Microsoft’s licensing policies are damaging competition in the cloud. Our latest buyer’s guide asks if hybrid cloud is now CIOs’ end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified communications market. Read the issue now. Continue Reading
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News
26 Feb 2024
Government won’t rush to include Post Office Capture convictions in overturning legislation
The government said it does not yet have the 'right body of evidence' to include users of the Post Office's Capture software in Horizon compensation schemes and legislation to overturn convictions Continue Reading
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News
26 Feb 2024
Post Office scandal roundup: Fourth Estate in full throttle
January saw mainstream media take hold of the Post Office scandal, and while that first month saw much regurgitation of old news, February saw large media outlets take story forward Continue Reading
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News
23 Feb 2024
King Charles strips disgraced Post Office CEO of her CBE
Disgraced former Post Office CEO, central to the Horizon scandal, has her CBE formally stripped Continue Reading
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News
23 Feb 2024
ConnectWise users see cyber attacks surge, including ransomware
ConnectWise ScreenConnect users who have yet to patch against a critical vulnerability are now being targeted by a barrage of cyber attacks, including ransomware Continue Reading
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Definition
23 Feb 2024
supply chain management (SCM)
Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer. Continue Reading
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News
22 Feb 2024
Law to clear hundreds of wrongfully convicted subpostmasters expected in July
Law to overturn Post Office convictions based on computer evidence set to be introduced in July following unprecedented legislation Continue Reading
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Opinion
22 Feb 2024
How can we adapt work practices to protect CISO mental health?
Cyber leaders are finding it harder to keep up with security requirements than just two years ago, risking a domino effect of dissatisfaction, burnout and eventually, resignation Continue Reading
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News
21 Feb 2024
CVE volumes set to increase 25% this year
The number of reported Common Vulnerabilities and Exposures is likely to grow significantly in 2024, hitting a new high of almost 35,000, according to Coalition, a cyber insurance specialist Continue Reading
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News
21 Feb 2024
Co-op signs TCS deal for cloud-first push
The Co-operative Group has contracted IT service provider Tata Consultancy Services to support its move to a cloud-first IT environment Continue Reading
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News
21 Feb 2024
Unisys investigating potential involvement in controversial Post Office system
IT supplier wants to get to the bottom of its role in the distribution of the Post Office’s controversial Capture software, linked to potential wrongful convictions Continue Reading
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News
19 Feb 2024
Controversial Post Office Capture system was developed in-house
Second controversial Post Office system was the work of developers in its own IT operation Continue Reading
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News
16 Feb 2024
Post Office IT insider and the software decision that lit the Horizon scandal
As the Post Office replaces its controversial Horizon software, a former Post Office IT executive describes disastrous mistakes of the past Continue Reading
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News
14 Feb 2024
Microsoft patches two zero-days for Valentine’s Day
Two security feature bypasses impacting Microsoft SmartScreen are on the February Patch Tuesday docket, among more than 70 issues Continue Reading
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News
14 Feb 2024
Post Office CEO refused to meet government minister without her lawyer after 2015 Horizon report
Post Office statements on the Horizon system, whether to journalists or the government, were routinely carefully crafted by lawyers Continue Reading
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News
13 Feb 2024
Hunter-killer malware volumes seen surging
Latest Picus Security report on malware tactics, techniques and procedures reveals an increasing focus on disabling security defences Continue Reading
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News
12 Feb 2024
More than 1,000 subpostmasters could have used second faulty Post Office system
More than 1,000 subpostmasters could have used a previous faulty computer system in their branches as more people come forward with information following Post Office scandal TV drama Continue Reading
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Opinion
07 Feb 2024
Security Think Tank: The phishing forecast for 2024
Egress' Jack Chapman and James Dyer explore how phishing attacks are set to grow in their scope and sophistication this year, with generative AI playing a big role Continue Reading
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News
06 Feb 2024
UK’s McPartland Cyber Review to probe trust in technology
The UK government has launched a cyber security review that will investigate how best to give businesses the confidence they need to use new technologies Continue Reading
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News
06 Feb 2024
Post Office scandal: Phase four’s rogues’ gallery
Phase four of the public inquiry into the Post Office Horizon IT scandal revealed ‘a parade of liars, bullies, amnesiacs and arrogant individuals’ that made up the teams investigating and prosecuting subpostmasters Continue Reading
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News
02 Feb 2024
‘People are now listening,' Post Office inquiry told as latest phase ends
The latest phase of the public inquiry into the widest miscarriage of justice in modern UK history – the Post Office Horizon IT scandal – closes with a bang Continue Reading
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Feature
01 Feb 2024
Crew Clothing head of IT: ‘The projects don’t stop’
Crew Clothing parted ways with its senior leadership team in 2023, but there is a clear roadmap in place for technology transformation – and it doesn’t involve an ERP system Continue Reading
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News
01 Feb 2024
Government ‘dragging it out’ by refusing to share knowledge of Post Office trial ‘delaying tactic’
Subpostmasters will have to wait to find out if the government knew of the Post Office’s plan to derail group litigation order, by trying to push managing judge out Continue Reading
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Feature
31 Jan 2024
Retail’s Big Show: Reporting from the retail technology front line
What themes will we be seeing in the retail tech space over the next year according to the 2024 National Retail Federation’s Big Show? Continue Reading
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News
30 Jan 2024
Pre-Horizon users contacting lawyers as more Post Office IT horror stories emerge
Lawyer says there is no reason to believe the Post Office treated unexplained shortfalls on systems prior to Horizon any differently to the way it dealt with unexplained Horizon shortfalls Continue Reading
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News
29 Jan 2024
MP demands answers from government minister over second faulty Post Office IT system
Kevan Jones MP highlighted evidence of injustices caused by a computer system used in Post Office branches prior to the introduction of the controversial Horizon system. Continue Reading
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News
26 Jan 2024
Akira ransomware gang claims Lush cyber attack
The Akira ransomware gang claims to have stolen over 100GB of data from cosmetics manufacturer and retailer Lush Continue Reading
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News
26 Jan 2024
Lawyers carry on Post Office appeals amid uncertainty over government plan to overturn en masse
Lawyers supporting former subpostmasters said they will continue appealing convictions as normal despite government plan to exonerate hundreds in one go Continue Reading
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News
26 Jan 2024
Expert IT witness outsmarted an ‘aggressive’ Post Office to get to truth after inspection ‘madness’
The Post Office’s attempts to protect the Horizon system are well known, in light of the public inquiry and a recent TV drama, but Computer Weekly can reveal how an IT expert was treated during his investigation of Horizon Continue Reading
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News
25 Jan 2024
Bugcrowd sees surge in vulnerability submissions, led by public sector
Crowdsourced vulnerability disclosure and bug bounty platform Bugcrowd says it saw a 151% uptick in submissions related to government and public sector organisations in 2023 Continue Reading
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News
24 Jan 2024
WebKit vulnerability sparks Apple’s first major security update of 2024
A zero-day in the open source WebKit browser engine that powers Safari has sparked Apple’s first major patch roll-out of the new year Continue Reading
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News
24 Jan 2024
AI will heighten global ransomware threat, says NCSC
The benefits of artificial intelligence to cyber criminals being well-known, the NCSC now assesses it’s likely AI will soon be widely used to enhance ransomware attacks Continue Reading
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News
24 Jan 2024
Committee chair asks minister to back ‘Mr Bates clause’ in Post Office compensation legislation
Select committee chair wants guarantees on financial redress for subpostmasters that suffered in the Horizon scandal Continue Reading
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News
23 Jan 2024
Treat cyber risk like financial or legal issue, says UK government
UK government and NCSC launch proposed code of practice on cyber security governance to help directors and business leaders toughen their defences Continue Reading
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News
23 Jan 2024
Leak of 26 billion records may prove to be ‘mother of all breaches’
The discovery of a dataset comprising 26 billion stolen records may prove to be record-breaking in both its size and the danger it poses to ordinary people Continue Reading
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News
22 Jan 2024
Fujitsu agrees to support former subpostmasters’ families beyond financial redress
Fujitsu will meet with victims of the Post Office scandal and their representatives to discuss what the IT giant can do for them beyond financial redress Continue Reading
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News
22 Jan 2024
Urgent question asks which ministers knew of Post Office’s shocking plan to remove judge
Labour peer uses urgent question to uncover who, if anyone, in government was aware of the Post Office’s attempts to remove judge as it became clear it was losing Continue Reading
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News
21 Jan 2024
Stellar Lifestyle opens high-tech retail space
The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building Continue Reading
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News
19 Jan 2024
Unilever provides recipe support to blind and partially sighted shoppers
Accessible QR codes and an app from Be My Eyes link shoppers direct to Unilever customer support Continue Reading
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News
19 Jan 2024
Fujitsu boss admits to missed opportunities to prevent miscarriages of justice
Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu Continue Reading
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News
19 Jan 2024
Fujitsu boss describes Post Office behaviour as 'shameful and appalling'
The UK head of Fujitsu said he does not know why the Post Office did not reveal information about Horizon software errors to defendants during prosecutions Continue Reading
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News
18 Jan 2024
More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change
IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances Continue Reading
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Feature
17 Jan 2024
Biometric revolution in IAM: The future of authentication
The IAM landscape is experiencing profound change thanks to the advent of biometrics. Learn about the latest advantages and key benefits of biometrics in identity Continue Reading
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Opinion
17 Jan 2024
Paula Vennells fails to practice what she preaches in Post Office scandal
Reverend Richard Coles tells Computer Weekly how a recent ITV drama ‘moved and enraged’ a public that had missed the unfolding of the biggest miscarriage of justice in modern history, in front of their noses Continue Reading
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News
16 Jan 2024
Fujitsu ‘morally obliged’ to contribute to subpostmaster financial redress amid ‘insane’ delays
Fujitsu has apologised for its role on the Post Office scandal and said it is ‘morally obliged’ to contribute to the financial redress of victims Continue Reading
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Opinion
16 Jan 2024
The human toll of ransomware: how IT pros suffer during incidents
Any ransomware attack causes significant challenges for a business or organisation going through such incident. But ransomware attacks also have tremendous impact on the staff – especially IT teams – working on mitigating the attack’s effect Continue Reading
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16 Jan 2024
Hundreds of subpostmasters to have their convictions quashed in blanket exoneration
Government will introduce legislation to exonerate hundreds of subpostmasters as a group. Continue Reading
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E-Zine
16 Jan 2024
All eyes are on the Post Office scandal – at last
In this week’s Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at government plans to quash convictions, and analyse the role of Horizon IT supplier Fujitsu in how the Post Office scandal developed. Read the issue now. Continue Reading
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News
15 Jan 2024
Cosmetics retailer Lush dealing with mystery cyber incident
Cosmetics retailer Lush confirms it’s investigating a cyber attack of an undisclosed nature, but key public-facing systems appear to be unaffected Continue Reading
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News
12 Jan 2024
Post Office scandal inquiry hits mainstream after dramatic start to year
Long-running statutory public inquiry restarts with hugely increased interest following ITV’s dramatisation of the two decades-long scandal Continue Reading
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News
11 Jan 2024
Cisco fixes high-impact flaw in unified comms platform
Cisco unified comms customers are urged to patch a critical vulnerability in Unity Connection, a messaging and voicemail product Continue Reading
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News
10 Jan 2024
Hundreds of subpostmasters to have convictions quashed in blanket exoneration
The government has chosen to introduce legislation that will enable it to exonerate hundreds of subpostmasters as a group Continue Reading
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News
10 Jan 2024
Windows Kerberos, Hyper-V vulns among January Patch Tuesday bugs
Microsoft starts 2024 right with another slimline Patch Tuesday drop, but there are some critical vulns to be alert to, including a number of man-in-the-middle attack vectors Continue Reading
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News
09 Jan 2024
Babuk Tortilla ransomware decryptor made available
A joint effort between Cisco Talos, Avast and the Dutch police will bring relief to many victims of a variant of the Babuk ransomware known as Tortilla Continue Reading
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News
09 Jan 2024
Former Post Office CEO hands back CBE amid public backlash
Former Post Office CEO hands back her CBE after public backlash following dramatisation of her role in Post Office Horizon scandal Continue Reading
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News
09 Jan 2024
‘Hero’ subpostmaster accuses government of diversion tactics through ‘weaselly’ statistics
Campaigning subpostmaster calls out government’s use of ‘weaselly’ statistics to hide its slow progress Continue Reading
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News
09 Jan 2024
Fujitsu gets stay of execution as MPs support exoneration of wrongfully convicted subpostmasters
Fujitsu will have to wait until the end of the Post Office Horizon scandal public inquiry to hear how MPs will punish it Continue Reading
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Opinion
09 Jan 2024
Trauma and fear means victims of the Post Office scandal are suffering in silence
Just like victims of child abuse, it is likely that issues of trauma, fear, feelings of shame and a complete loss of trust in authority are some of the powerful inhibitors preventing victims of the Post Office scandal from coming forward Continue Reading
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News
08 Jan 2024
Post Office scandal furore is moment to change digital evidence rules
The current rules around digital evidence are partly to blame for the widest miscarriage of justice in UK history Continue Reading