IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
27 Jun 2018
Cyber criminals 'infect and collect' in cryptojacking surge
Illicit cryptocurrency mining offers cyber criminals lower risk, higher efficacy and greater ease of making money, adding passive exploitation to ransomware extortion, data breach theft and fraud, a report reveals Continue Reading
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News
27 Jun 2018
Technology key to keeping staff happy
Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading
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Answer
21 Jun 2018
How do e-commerce returns affect reverse logistics management?
Customers expect to return purchases, which means you need to be proactive in your approach to reverse logistics. Here are some things to think about. Continue Reading
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Feature
20 Jun 2018
Need for speed: designing a modern campus LAN
Just like datacentres before them, campus LANs are increasingly being defined by virtualisation and software-based controls. Next to this shift, the hardware also continues to improve as network owners look to keep pace with user demand Continue Reading
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News
20 Jun 2018
Nine out of 10 enterprises will use robotic process automation by 2020
Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
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News
20 Jun 2018
More APAC consumer goods firms expected to adopt blockchain
The adoption of blockchain technology is likely to increase in the consumer goods industry as more businesses use the technology to address fraud and improve supply chain management Continue Reading
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Feature
15 Jun 2018
IPsoft’s digital worker is part of a shift in human productivity
IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia Continue Reading
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News
15 Jun 2018
How Ocado built an online grocery delivery platform business
Ocado has used open source tools and a cloud-native approach to develop its fully automated warehouse management platform Continue Reading
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News
14 Jun 2018
NCSC urges action after Dixons Carphone breach
The National Cyber Security Centre (NCSC) is urging UK business to improve data protection capabilities after Dixons Carphone revealed that millions of payment card and personal data records may have been compromised in a cyber breach Continue Reading
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News
13 Jun 2018
Dixons Carphone admits 'falling short' on data protection
Dixons Carphone has warned that millions of credit card and personal data records may have been compromised in a cyber breach Continue Reading
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News
12 Jun 2018
CIO interview: Richard Gifford, CIO, Wincanton
The CIO of logistics firm Wincanton, Richard Gifford, is in the process of improving its digital propositions and developing a digital supply chain, while dealing with legacy systems Continue Reading
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News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
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Opinion
08 Jun 2018
Security Think Tank: Focus on data protection, but do not rely on DLP alone
Why is it important to know where data flows, with whom it's shared and where it lives at rest – and what is the best way of achieving this? Continue Reading
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News
07 Jun 2018
Cyber security focus too much on tech, says Domino’s CISO
Many organisations are still focusing only on technology and compliance, which means their cyber defences are not as solid as they think, according to Domino’s Pizza chief information security officer Continue Reading
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News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
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News
07 Jun 2018
Newcastle Council to show off smartest street in Britain
The Great Exhibition of the North will see Mosley Street in Newcastle upon Tyne transformed into Britain’s smartest street as part of a demonstration of IoT technology Continue Reading
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Opinion
07 Jun 2018
Security Think Tank: Understand data for risk-based protection
Why is it important to know where data flows, with whom it is shared and where it lives at rest, and what is the best way of achieving this? Continue Reading
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Opinion
05 Jun 2018
Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
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News
04 Jun 2018
Subpostmasters told to expect decision on alleged unfair prosecutions in August
The Criminal Courts Review Commission is expected to announce the findings of an investigation into alleged unfair subpostmaster prosecutions in August Continue Reading
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News
01 Jun 2018
Revamped BHS website to close two years after department store collapse
The BHS website, which was developed after the department store’s closure in 2016, will be closed at the end of June Continue Reading
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News
31 May 2018
Retail sector flagged as slow to adopt cloud technologies in Bitglass research
The fourth annual Bitglass cloud adoption survey reveals enterprise appetite for off-premise technologies is continuing to rise, but some industries are moving more slowly than others Continue Reading
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News
31 May 2018
Nestle nips unwanted mobile app sprawl in the bud
Nestle has consolidated its consumer-facing mobile app portfolio to add features to the most successful apps Continue Reading
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Opinion
30 May 2018
Tier 2 visas – a challenge for the tech sector
With staff shortages already being reported in the technology sector and Brexit potentially adding to the problem, tech departments need to get their Tier 2 visa applications right Continue Reading
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News
29 May 2018
Firms step up spending on digital tech, but struggle with strategy
Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading
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News
29 May 2018
Drone industry set to contribute £42bn to UK economy by 2030
PwC research has predicted drones could add £42bn to the economy and create 68,000 jobs by 2030 Continue Reading
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E-Zine
29 May 2018
Tech's role in tackling humanitarian crises
In this week’s Computer Weekly, we learn about how mobile connectivity is a lifeline for Syrian refugees in Turkey, thanks to the mobile network operators in that country. Our latest buyer’s guide examines how modern network security enables digital transformation at a range of companies. And we find out about the technology strategy of logistics firm Hermes from its CIO, and about British Airways’ use of Salesforce to globalise its B2B sales. Read the issue now. Continue Reading
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News
25 May 2018
GDPR puts people first, says ICO
The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading
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News
25 May 2018
Commitment is the watchword on GDPR D-Day
New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading
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News
24 May 2018
Security experts weigh in on GDPR checklists
Security experts give their views on what final checks businesses should be doing on the eve of the General Data Protection Regulation compliance deadline, while a survey reveals almost half of Brits have not heard of it Continue Reading
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News
24 May 2018
New UK Data Protection Act not welcomed by all
Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading
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News
23 May 2018
UK calls for new data-sharing model with EU
The UK has proposed a new data-sharing model to ensure ongoing data protection collaboration and free flow of data between the EU and the UK post-Brexit Continue Reading
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News
23 May 2018
Mobile fraud up 680% since 2015, RSA reports
Fake profiles and throw-away devices are transforming social media into a cyber criminal marketplace, a fraud report reveals Continue Reading
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News
23 May 2018
Marks and Spencer speeds up digital transformation plans as profits plunge
Retailer announces plans to accelerate its business transformation and close 100 stores by 2022 after continued shifts in consumer behaviour Continue Reading
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Feature
23 May 2018
Amazon, Toys R Us and a tale of two technology approaches
Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise? Continue Reading
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News
22 May 2018
Tesco announces closure of non-food website Tesco Direct
Supermarket giant Tesco has announced it will be closing its Tesco Direct website, which focuses on the sale of non-food-related products Continue Reading
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Opinion
22 May 2018
Taking the quantum leap: What is quantum technology for business?
Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading
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News
22 May 2018
Social one of the 'most powerful' tools at brand’s disposal, says retail experts
Using social media to connect with customers is one of the most “powerful” tools retailers have at their disposal, said a panel of experts at the Salesforce World Tour Continue Reading
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News
22 May 2018
Google sued for £3.2bn for tracking UK iPhone browsing
A lawsuit by a group called Google You Owe Us is seeking compensation from Google for tracking millions of UK iPhone users’ browsing data Continue Reading
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News
21 May 2018
Augmented reality can improve efficiency for retailers
Augmented reality has been positioned as a way to extend digital experiences onto the retail shop floor – but it has far more uses behind the scenes Continue Reading
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News
18 May 2018
Most UK marketers GDPR ready, but not all firms have a plan
Most UK marketers believe they are ready for GDPR, but a worrying number believe their employers may not be, as businesses are urged to embrace the positives a week before the compliance deadline Continue Reading
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News
18 May 2018
Use GDPR to propel business forward, says ICO
GDPR is about a new way of doing things that businesses can use to their advantage, and cyber security is a key element, according to the Information Commissioner’s Office Continue Reading
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News
16 May 2018
CIO interview: Phil Lewis, director of digital experience, Boden
Fashion retailer Boden is going through a transformation process, using digital elements across the business and fostering innovation Continue Reading
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News
16 May 2018
Most firms see GDPR as an opportunity
A growing number of organisations consider the GDPR to be an opportunity to improve the way they handle data privacy and security, while leaders are using it as an opportunity for full business transformation, a study shows Continue Reading
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News
15 May 2018
SMEs more worried about GDPR’s threat to reputation than fines
SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading
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News
14 May 2018
Steadily declining retail footfall confirms shifting consumer behaviour
Footfall in the UK highstreet is on the decline, according to figures by the British Retail Consortium, confirming the consumer shift towards more digital behaviour Continue Reading
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Opinion
14 May 2018
It’s not too late to get GDPR ready
With the GDPR compliance deadline on 25 May 2018, there is little time to get ready, but it is not too late, according to the IAPP, which provides a checklist to help organisations ensure they are in the best position possible for the deadline Continue Reading
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Opinion
10 May 2018
Hacking the internet of things just got easier – it’s time to look at your security
Are you taking security for internet-connected devices seriously enough? Continue Reading
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News
10 May 2018
Connectivity problem hits thousands of Post Office branches
Post Office branches unable to connect to Horizon computer system for several hours after morning opening time Continue Reading
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E-Zine
10 May 2018
CW Benelux: Rotterdam charts course to become world’s smartest port
The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
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News
04 May 2018
Most CIOs not interested in “massively hyped” blockchain, finds Gartner
Despite the noise surrounding blockchain technology, not many CIOs are using it or planning to do so in the near future, finds Gartner Continue Reading
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News
03 May 2018
Fibre network breakthrough has implications for data security
Researchers have devised a new protocol that they claim vastly extends the range of quantum key distribution over fibre networks Continue Reading
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News
03 May 2018
Cambridge Analytica closure will not halt probe, says ICO
The London-based data mining firm at the heart of the Facebook data exploitation scandal has announced it is closing, but the ICO says the probe into its actions will still go ahead Continue Reading
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News
02 May 2018
Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
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Opinion
02 May 2018
Outsourcing is not dead or dying – it just needs to be done properly
The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading
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News
02 May 2018
Ransomware still a threat to business, F-Secure warns
Ransomware attacks tapered off towards the end of 2017 after an explosion in such attacks earlier in the year, but ransomware remains a threat to big business, a report reveals Continue Reading
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News
01 May 2018
Gulf Cooperation Council smart city initiatives garner momentum
The Middle East is a hotbed for smart city developments, with activities in the region maturing and adapting to what citizens want Continue Reading
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News
01 May 2018
SuiteWorld 2018: Magic Johnson gives advice on adapting to the millennial customer
Entrepreneur and former basketball star tells SuiteWorld 2018 about the importance of adapting to the millennial customer in a technology-driven age Continue Reading
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News
30 Apr 2018
Starship’s autonomous delivery robots get commercial roll-out
Having successfully trialled its autonomous delivery robots in the UK and US, Estonian startup Starship Technologies is embarking on a full commercial roll-out Continue Reading
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Feature
27 Apr 2018
GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
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Feature
27 Apr 2018
Software-defined networking: gathering momentum in the enterprise?
Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading
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News
26 Apr 2018
Argos announces 150 new tech roles in the UK
Argos is recruiting an extra 150 IT professionals as part of its strategy to offer a better digital services to customers Continue Reading
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News
26 Apr 2018
SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe
NetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind, and that in doing so passion can be more important than ability Continue Reading
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News
25 Apr 2018
Most firms will not be GDPR-ready by compliance deadline
Survey of IT decision-makers shows one-fifth of companies lack continuous encryption capabilities and only half have the systems required for the right to erasure and the right to rectification Continue Reading
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News
25 Apr 2018
One month to GDPR compliance deadline
With one month to go before the deadline for compliance with EU’s General Data Protection Regulation, organisations should ensure they are able to meet minimum requirements to defend against adverse scrutiny Continue Reading
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News
24 Apr 2018
Unified communications supplier Mitel bought by VCs
Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn Continue Reading
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News
24 Apr 2018
Criminal Courts Review Commission findings in Post Office computer case raise further enquiries
The Criminal Courts Review Commission forensic examination of the IT system at the centre of a legal case against the Post Office has raised further questions Continue Reading
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E-Zine
24 Apr 2018
London plans to be a smarter city
In this week’s Computer Weekly, we meet the first ever chief digital officer for London, Theo Blackwell, and find out about his plans for making the capital a smarter city. SAP has overhauled its controversial indirect licensing policy – we look at the implications for users. What are the jobs of the future in retail as the sector is transformed by technology? We ask the experts. Read the issue now. Continue Reading
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Answer
23 Apr 2018
Why do EDI standards dominate for electronic transactions?
The EDI standard format is the only option accepted by Walmart and other retailers. But as technology and data formats have changed over the years, is there a better way? Continue Reading
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Feature
20 Apr 2018
Data protection is critical for all businesses
Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Continue Reading
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News
20 Apr 2018
Account takeover up tenfold in past year
The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading
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News
20 Apr 2018
Data protection is a business issue, says IAPP
Data privacy is a rapidly maturing profession as organisations around the world increasingly see data protection as a business issue, according to an industry association Continue Reading
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News
19 Apr 2018
UK and Indian governments agree tech partnership
Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading
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News
19 Apr 2018
Mastercard calls for global online payments standard
Mastercard and its EMV partners are pushing for online payments standards similar to those for point-of-sale payments Continue Reading
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News
18 Apr 2018
Australian supermarket chain hit by IT outage
Thirty-minute glitch knocked out checkout systems at half of Woolworths’ stores in Australia Continue Reading
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News
18 Apr 2018
Good time to be in data protection, says information commissioner
There has never been a better time to be in data protection, Elizabeth Denham has told an IAPP data protection conference in London, addressing some key questions about the changing data protection regulatory landscape Continue Reading
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Opinion
18 Apr 2018
Protecting your intellectual property in a digital world
Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment? Continue Reading
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News
18 Apr 2018
Huawei debuts its first intent-based networking proposition
At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading
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News
18 Apr 2018
DDoS attacks cost up to £35,000
Despite the direct financial impact of DDoS attacks, this is not considered to be the most damaging effect on companies targeted this way, a survey shows Continue Reading
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News
18 Apr 2018
CIO interview: Richard Tallboy, CIO, Wagamama
Richard Tallboy, CIO of pan-Asian restaurant chain Wagamama, explains why the firm adopted “pay by walking out” technology Continue Reading
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News
17 Apr 2018
Targeted cyber attacks doubled in past year, study shows
The number of targeted attacks has doubled in the past year compared with the previous 12 months, despite improvements in detecting and blocking them, a cyber resilience study shows Continue Reading
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News
16 Apr 2018
UK businesses urged to ensure they do cyber security basics
The cyber threat to business has never been greater, so the National Cyber Security Centre is urging UK companies to ensure they have implemented all the basic, best-practice cyber security controls and processes Continue Reading
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Opinion
12 Apr 2018
The seven levers of digital transformation
Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology Continue Reading
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News
12 Apr 2018
O2 and Arqiva begin small cell roll-out in London
Mobile operator will use small cells to boost 4G mobile network data capacity in busy areas, such as around stations Continue Reading
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News
12 Apr 2018
PepsiCo hires robots to interview job candidates
The food and drinks multinational is using artificial intelligence software, known as Robot Vera, to phone and interview candidates as it seeks to fill vacancies for factory, sales workers and drivers in Russia Continue Reading
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News
11 Apr 2018
Tesco online grocery sales up 5.1%
After ninth consecutive quarter of growth, CEO says supermarket chain is “on track to deliver our medium-term ambitions” Continue Reading
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News
11 Apr 2018
Finnish government backs national AI development strategy
Government is harnessing Finland’s tech base to help make the country a leading location for the artificial intelligence industry Continue Reading
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News
10 Apr 2018
Mobile phishing a growing threat, warns report
Phishing on mobile devices is a growing threat to business as attacks move beyond email to text messages and apps Continue Reading
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News
10 Apr 2018
HMV pivots from legacy MPLS to SD-WAN
Record retailer HMV goes all-in on a Cisco Meraki software-defined network to cut costs and improve its network resiliency Continue Reading
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Opinion
09 Apr 2018
Security Think Tank: Cryptojacking can be costly
How can organisations best defend against cryptojacking? Continue Reading
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News
09 Apr 2018
More than one in 10 employees fall for social engineering attacks
Employees download malicious files, click phishing links, correspond with hackers, and even share contact information for their colleagues, a report reveals Continue Reading
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News
09 Apr 2018
Microsoft teams up with Japan’s JRCS on mixed reality
Software giant Microsoft has partnered with a Japanese supplier of maritime systems to test the use of HoloLens headsets for training and maintenance work Continue Reading
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Opinion
06 Apr 2018
Why businesses must think like criminals to protect their data
Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place Continue Reading
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News
05 Apr 2018
Retail sector top cyber attack target
The retail sector was the top cyber attack target in 2017, as cyber attacks evolved to become more organised and structured, a report reveals Continue Reading
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News
05 Apr 2018
More than 1.5 billion business and consumer files exposed online
With just over a month to go before the GDPR compliance deadline, more than 1.5 billion data files are exposed online without adequate protections, a report reveals Continue Reading
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Feature
05 Apr 2018
Should retail try to save the high street's declining footfall?
Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus? Continue Reading
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News
05 Apr 2018
Interview: GDPR will give Dutch privacy watchdog its teeth
The Netherlands’ privacy watchdog has not handed out fines so far because there has been no reason to, says the organisation’s chairman, Aleid Wolfsen Continue Reading
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Answer
03 Apr 2018
How will AI in demand forecasting help improve accuracy?
Changing consumer demand and supply chain disruptions are just two factors that might influence demand forecasting results. Here's a look at how AI can help. Continue Reading
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Feature
03 Apr 2018
Retail legacy systems: how can we overcome them?
With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading
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News
03 Apr 2018
Data breaches revealed at four US retail chains
The Easter weekend has seen another round of data breaches, further underlining that many companies are still failing to take the necessary steps to protect customer data Continue Reading
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News
03 Apr 2018
Automation and gamification key to cyber security
The use of automation and gamification are key to winning the fight against cyber criminals in the face of the skills’ shortage, a study investigating challenges facing IT security teams reveals Continue Reading