IT for telecoms and internet organisations

Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.

News 12 Jun 2024
Nordic innovators look to revive the zombie subscriber population

Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
News 03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy

Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading

News 10 May 2017

Nordic region competes for datacentre dominance

The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows Continue Reading
News 10 May 2017

Blockchain economy on the horizon

Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts Continue Reading
News 09 May 2017

Highly skilled professionals at risk of being replaced by computers

Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner Continue Reading
News 09 May 2017

Large UK businesses increasingly want CEOs to have IT background

More large businesses in the UK want a CEO that has a good understanding of IT Continue Reading
News 04 May 2017

Facebook revenues, profits and users up in first quarter

Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading
News 03 May 2017

Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
News 02 May 2017

Cisco buys SDN business Viptela

Cisco says its acquisition of supplier Viptela will enhance its own SDN functionality Continue Reading
News 02 May 2017

IT outsourcing going strong in the Nordics

IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading
News 27 Apr 2017

Forge ahead with GDPR, says ICO

UK organisations cannot afford to lose the public’s trust in their ability to safeguard personal data and should be working to ensure they have that capability, says the Information Commissioner’s Office Continue Reading
News 18 Apr 2017

Kone brings elevator maintenance online with IBM Watson and Salesforce

Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Continue Reading
News 11 Apr 2017

‘Can do’ attitude of DevOps teams is driving cloud-first strategies

The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading
News 10 Apr 2017

Wonga warns 245,000 UK customers of cyber breach

Loan firm urges customers to be vigilant after data breach that may have exposed personal details, including some financial information Continue Reading
News 07 Apr 2017

MEPs call for European Commission to reassess Privacy Shield

European parliamentarians have called for an immediate review of the Privacy Shield EU-US data transfer framework due to concerns about privacy protections being undermined in the US Continue Reading
News 06 Apr 2017

Telenor launches IoT pilot in Norway

Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading
News 06 Apr 2017

Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things

Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading
Feature 05 Apr 2017

How to implement a low-power WAN to support the IoT

We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading
News 29 Mar 2017

Are ethical questions holding back AI in France?

France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics Continue Reading
News 28 Mar 2017

Threats grow in Saudi Arabia’s cyber sector

Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading
Feature 24 Mar 2017

Inside the well-planned metro network: how CityFibre does it

Computer Weekly met metro network builder CityFibre to find out why, and how, the organisation believes it can mount a credible challenge to Openreach’s dominance of wholesale fibre Continue Reading
News 16 Mar 2017

US accuses Russian spies of directing Yahoo breach

US authorities have arrested a man in Canada who has been charged alongside two Russian intelligence officers and a Russian hacker in connection with a 2014 data breach at Yahoo affecting 500 million accounts Continue Reading
News 08 Mar 2017

WhatsApp, Signal, ProtonMail safe from CIA hacking tools

Top secure messaging and email apps are said to be safe from CIA hacking tools, but organisations are urged to assess their own vulnerability if the tools were to fall into the hands of cyber criminals Continue Reading
News 06 Mar 2017

3D printing gets serious in the Netherlands

3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading
News 06 Mar 2017

More than a million Gmail and Yahoo account credentials on sale

Usernames, email addresses and plaintext passwords of more than a million Yahoo and Gmail accounts are reportedly on sale on the dark web, posing a threat to corporate security Continue Reading
News 03 Mar 2017

UK sailing team picks BT to help beat Oracle at America’s Cup

BT is to supply a 4G wireless and fixed network to support the Land Rover BAR America’s Cup team, led by Olympian Ben Ainslie, in its bid to win the 35th America’s Cup Continue Reading
News 03 Mar 2017

Businesses blame rivals for DDoS attacks

Industrial sabotage is considered to be the most likely reason behind a distributed denial of service attack, a study has revealed Continue Reading
News 02 Mar 2017

Yahoo breaches underline executive role in cyber security

Yahoo's data breaches cost its top lawyer his job, CEO Marissa Mayer millions in bonuses, and $350m off its sale price, highlighting the importance of executive involvement Continue Reading
News 02 Mar 2017

MWC 2017: Barcelona trial uses IoT and big data to manage tourists

Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading
News 23 Feb 2017

BDUK head Chris Townsend to step down

Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April Continue Reading
News 17 Feb 2017

HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading
Feature 14 Feb 2017

Cloud contracts are still a minefield

Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
News 10 Feb 2017

MWC 2017: 4G still has plenty of mileage, say mobile analysts

5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading
News 09 Feb 2017

South African children’s hospital uses video to train cardiologists

The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students Continue Reading
News 08 Feb 2017

Battersea Power Station development gets ultrafast FTTP broadband

Hyperoptic has been selected to deliver FTTP broadband to new-build apartments at Battersea Power Station Continue Reading
News 07 Feb 2017

Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading
News 06 Feb 2017

Google to appeal against order to hand over foreign emails

UK firms urged to consider the risks of non-UK cloud service providers and to encrypt data in the light of another US warrant to access emails held by a US cloud services firm on non-US servers Continue Reading
News 06 Feb 2017

Openreach launches enhanced duct and pole mapping service

BT’s infrastructure arm, Openreach, has made digital maps showing its duct and pole network infrastructure available to allow other comms services providers to plan new fibre broadband networks Continue Reading
News 01 Feb 2017

TalkTalk CEO Harding steps aside for public service role

TalkTalk CEO Dido Harding has stepped down, leaving the ISP in rude health Continue Reading
Opinion 31 Jan 2017

How AI is disrupting the role of call centres and call centre staff

Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
News 29 Jan 2017

Artificial intelligence will increase productivity by sharpening human mind

The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading
News 26 Jan 2017

Mixed feelings on Australian enterprise app market

The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading
News 26 Jan 2017

Facebook ups security with Fido U2F two-factor authentication

Social media giant is enabling users to increase the security of their logins with Fido U2F USB security keys Continue Reading
News 26 Jan 2017

Microsoft’s cloud privacy battle may go to US Supreme Court

The US Department of Justice is considering going to the Supreme Court after an appeals court refused to revisit its July 2016 landmark ruling blocking government access to Microsoft servers in Ireland Continue Reading
Feature 25 Jan 2017

Challenges of complying with the Investigatory Powers Act

Despite opposition by civil liberties groups and technology companies, the UK government has passed the controversial Investigatory Powers Act, adding a host of security and contingency requirements that UK businesses need to consider Continue Reading
News 24 Jan 2017

GDS signals intent to move public sector off PSN

Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading
News 20 Jan 2017

BT draws fire over broadband price hike

Consumer broadband groups have hit out after BT put up its broadband prices Continue Reading
News 19 Jan 2017

Viasat builds IoT network for connected vehicle insurance

Satellite connectivity services supplier’s worldwide internet of things network will support customers operating connected vehicles Continue Reading
News 18 Jan 2017

Facebook chief reveals real cost of Oculus in court testimony

Testifying in an IP-theft case against Facebook-owned Oculus, Mark Zuckerberg reveals the acquisition cost $3bn, not $2bn as originally announced Continue Reading
News 16 Jan 2017

Network overhaul speeds up business for motor racing venue

Rockingham Motor Speedway in Northamptonshire beefs up network infrastructure to support expansive business plans Continue Reading
News 15 Jan 2017

The evolution of smart Dubai

Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du. Continue Reading
News 13 Jan 2017

Davos: Technology poses new risks to jobs, economies and society

Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading
News 12 Jan 2017

Flawed GoDaddy security certificates show need for control

Vulnerabilities in digital security certificates highlight the need for organisations to be able to exercise more control over those certificates Continue Reading
News 11 Jan 2017

Tech focus helps Singapore go second in globalisation index

Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading
News 10 Jan 2017

Brexit should not hinder 5G development, says report

A report commissioned by the government claims the UK’s 2016 vote to leave the European Union should have minimal impact on the country’s ability to lead on the development of 5G networks Continue Reading
News 05 Jan 2017

UK youngsters unwittingly exposing private data

The UK children's commissioner has called for better support for child privacy after study shows most are unknowingly agreeing to share private data Continue Reading
News 04 Jan 2017

Customer-first approach will make 2017 a challenge for Dutch CIOs

CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate Continue Reading
News 23 Dec 2016

Top 10 networking stories of 2016

A look back at Computer Weekly’s most-read networking stories of 2016 Continue Reading
News 21 Dec 2016

European court delivers blow to Snoopers’ Charter

Parts of the controversial Investigatory Powers Act relating to the bulk collection of communications data have been ruled unlawful by the European Court of Justice Continue Reading
News 20 Dec 2016

Top 10 cyber crime stories of 2016

Here are Computer Weekly’s top 10 cyber crime stories of 2016: Continue Reading
News 09 Dec 2016

IT Priorities 2017: Nordic organisations to spend more on cloud services

The adoption of cloud computing in its many guises will be a top priority in the Nordic region in 2017 Continue Reading
News 08 Dec 2016

More than 2,000 TalkTalk routers hijacked by Mirai botnet variant

Security researchers are urging ISPs to issue emergency patches for Marai botnet infections after 2,374 TalkTalk routers were linked in a regional botnet Continue Reading
News 07 Dec 2016

The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
News 06 Dec 2016

Ofcom reveals duct and pole sharing proposals for fibre broadband

Regulator has made a number of suggestions to make it easier for broadband providers to get access to BT Openreach’s ducts and poles Continue Reading
News 06 Dec 2016

UK falls below global cyber security confidence

Global confidence in ability to accurately assess cyber risk has fallen in the past year, but the UK has fallen below the global average Continue Reading
News 05 Dec 2016

Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
News 02 Dec 2016

Academics link payment card vulnerability to Tesco Bank cyber heist

UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist Continue Reading
News 01 Dec 2016

US and UK government expand surveillance powers

The US has introduced wide new hacking powers for federal agents a day after the UK's Investigatory Powers Act firmed up bulk surveillance powers for intelligence and polices services Continue Reading
News 29 Nov 2016

BT and Openreach to split: but what will change as a result?

The telecoms industry has welcomed Ofcom’s decision to legally split BT and Openreach, but what, if anything, will actually change? Continue Reading
News 29 Nov 2016

Ofcom to legally separate BT and Openreach

Telecoms regulator Ofcom is to push ahead with plans to require the legal separation of BT and Openreach Continue Reading
News 25 Nov 2016

One in four Wi-Fi hotspots vulnerable to attack, study finds

At least one in four Wi-Fi hotspots are open to attack, a study by Kaspersky Lab reveals Continue Reading
News 21 Nov 2016

Ofcom to block BT-EE from spectrum bid

Ofcom opens a new consultation on the delayed auction of ex-MoD radio spectrum for mobile broadband, but hopes to bar BT-EE from bidding for parts of it, citing competition concerns Continue Reading
News 18 Nov 2016

Three breach highlights several security issues, says (ISC)2

Customer data breaches continue to demonstrate that companies are still not treating cyber risk like every other business risk, says Adrian Davis of (ISC)2 Continue Reading
News 18 Nov 2016

Nestlé picks Telefónica to build IoT for coffee machines

Nestlé’s professional business services unit will incorporate internet of things technology into its coffee machines in pursuit of greater efficiency and customer satisfaction Continue Reading
News 18 Nov 2016

Ordnance Survey to lay groundwork for UK 5G networks

The government has asked Ordnance Survey to develop a planning and mapping tool to help determine the future locations of 5G mobile network infrastructure Continue Reading
News 18 Nov 2016

Hackers arrested in Three mobile upgrade scam

Three men arrested in connection with mobile handset upgrade fraud enabled by unauthorised access to customer data Continue Reading
News 17 Nov 2016

ASA calls for clarity on broadband speed claims

The Advertising Standards Agency turns its attention to how broadband providers advertise the speed of their packages, amid fears that consumers may be misled Continue Reading
News 16 Nov 2016

UK almost bottom of OECD pile for ICT investment

The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading
News 15 Nov 2016

Online identity needs to be fixed, says Microsoft’s Kim Cameron

Software giant’s identity architect calls on enterprises to professionalise the way they relate to customers to help replace online identity infrastructure that is not fit for purpose Continue Reading
News 14 Nov 2016

412 million user accounts exposed in FriendFinder Networks hack

Another huge data breach has exposed poor security of user details and continued poor user password practices Continue Reading
News 11 Nov 2016

White space spectrum to bring wireless broadband to Isle of Arran

Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading
News 02 Nov 2016

Australia and New Zealand IT pros on bigger salaries than UK equivalents

Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys Continue Reading
News 28 Oct 2016

SDN trailblazer Big Switch Networks launches in UK

Having established a base of paying customers through a key partnership with Dell, SDN supplier Big Switch Networks is opening its first European offices and gunning for Cisco’s ACI business Continue Reading
News 25 Oct 2016

BT builds phone boxes for the internet age

BT has announced plans to roll out a free London-wide wireless internet and phone service Continue Reading
News 24 Oct 2016

UAE telco launches mobile wallet

Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading
News 19 Oct 2016

Matt Hancock calls for market to lead on full FTTP broadband

Digital and culture secretary used his keynote speech at Broadband World Forum to call for a national market-led fibre-to-the-premise roll-out, and pledged government support to make it happen Continue Reading
News 10 Oct 2016

Smartwatches banned from UK Cabinet as EC plans IoT security standards

The EC is planning a security certification scheme for internet of things devices as the UK Cabinet bans smartwatches amid heightened fears of cyber espionage Continue Reading
News 10 Oct 2016

More virtualisation to come in mature Australian market

Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
News 04 Oct 2016

Demand rises for low-cost flash storage across Australia

Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity Continue Reading
News 03 Oct 2016

TalkTalk overhauls broadband packages to challenge rivals

Internet service provider TalkTalk throws down the gauntlet to its rivals by making a number of changes to its packages that it claims will put customers' interests first Continue Reading
News 29 Sep 2016

Trust issues stifling digital economy growth, study shows

Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading
News 28 Sep 2016

Business secretary calls for national broadband upgrade

In a speech to the Institute of Directors’ annual conference, Greg Clark calls for a major broadband upgrade to support the reinvention of the government’s industrial strategy Continue Reading
News 20 Sep 2016

Digital Catapult sets up London-wide IoT network

The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading
Opinion 08 Sep 2016

A new nearshoring game is emerging

Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading
News 07 Sep 2016

NSA used Iraq war to develop surveillance capability, documents show

As the controversial Investigatory Powers Bill inches closer to becoming law, NSA documents reveal that the agency used the Iraq war to develop and expand its surveillance infrastructure Continue Reading
News 05 Sep 2016

Silverstone Circuit pilots smart transport service at 2016 British MotoGP

Silverstone Circuit tests InterDigital’s oneTransport traffic flow management service at the 2016 British Grand Prix MotoGP Continue Reading
News 01 Sep 2016

Lessons from the Dropbox breach

Dropbox is the latest major company to confirm a data breach, albeit four years old, but – as with all recent data breaches by cloud-based services – it highlights some key security lessons Continue Reading
News 31 Aug 2016

IoT will help ease transition to renewables, says National Grid chief

The National Grid’s chief executive, Nicola Shaw, wants to use the internet of things to balance energy demand as the UK transitions to renewable energy sources Continue Reading
News 30 Aug 2016

Westpac bank launches Databank data protection service

Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading
News 30 Aug 2016

Cloud firm Backbone relegates X-IO SAN with Atlantis tiered storage

London-based Backbone uses Atlantis USX as storage virtualisation layer on top of PCIe flash and X-IO and as a stepping stone to hyper-converged infrastructures Continue Reading
E-Zine 30 Aug 2016

Get protected: The importance of security

It is not uncommon for computer systems to be compromised by a company’s own employees. In this week’s issue we look at the Sage data breach, which highlights the risk every organisation faces from its staff. Staff are often motivated by revenge, but sometimes internal logins can be compromised, enabling hackers to circumvent firewalls. Our CIO interview is TalkTalk’s CTO, Gary Steen, and we have a report from the Intel Developer Forum on the chipmaker’s future plans. Continue Reading
News 26 Aug 2016

Law firms planning litigation market for GDPR

Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading