IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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Answer
02 Apr 2018
Which supply chain visibility tools help improve logistics?
At the intersection of IoT, analytics and other technologies lies better supply chain visibility. Here's a look at what's making logistics a little easier. Continue Reading
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News
29 Mar 2018
IR35 reforms: IT contractors express concerns over ‘inevitable’ private sector roll-out
Research suggests IT contractors are resigned to the IR35 reforms being implemented in the private sector, and many fear an announcement to that effect will come this year Continue Reading
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News
27 Mar 2018
Most top UK firms fail to disclose cyber risk testing details
Most of the largest UK companies do not reveal their testing of cyber protection plans and do not share security updates with the board regularly, a Deloitte report reveals Continue Reading
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News
26 Mar 2018
ShopDirect set to use AI to detect fraud on phone calls
The online retailer has signed a contract to use voice authentication technology from Pindrop to tackle fraud and improve customer experience Continue Reading
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News
26 Mar 2018
Swedish study talks up benefits of artificial intelligence
A major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses Continue Reading
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News
22 Mar 2018
Privacy group calls for UK response to data exploitation
Policy-makers need to respond swiftly to the Cambridge Analytica and Facebook data exploitation scandal, according to privacy rights group Continue Reading
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News
22 Mar 2018
HMRC sets August launch date for customs IT system
HMRC plans to begin a phased deployment of its Customs Declaration Service this August, with completion expected by early 2019 Continue Reading
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News
21 Mar 2018
SD-WAN still too complex, survey shows
Despite SD-WAN adoption, WAN complexity remains a major challenge, a survey has revealed, driving firms to managed services, mainly because of security concerns Continue Reading
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News
20 Mar 2018
IBM delivers Watson-powered voice assistant for consumer brands
Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading
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News
20 Mar 2018
Maplin in administration: Internet connectivity issues hit in-store card payments
Internet issues at beleaguered high-street electronics retailer Maplin cause trouble at the tills in stores across the UK Continue Reading
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News
20 Mar 2018
SAP at the core of S Group’s €100m IT renewal
Finnish retailer S Group is putting SAP at the core of its IT transformation, which will be complete by 2021 Continue Reading
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News
20 Mar 2018
Firms need to move from DevOps to DevSecOps, says expert
In the face of competition, organisations are turning to DevOps to improve efficiency and accelerate innovation, but this is creating new security risks, an industry expert warns Continue Reading
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Feature
19 Mar 2018
Network security in the digital transformation era
Network security has always been a core focus for CISOs and IT security managers, but in an era of digital transformation, we examine if network security strategies are keeping up with new and emerging cyber threats Continue Reading
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News
19 Mar 2018
Digital retail calls for agile approach, say experts
To embrace digital technology, retailers need to adopt an agile nature across the entire business and break down internal silos, said a panel at Retail Week Live Continue Reading
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News
16 Mar 2018
Employers face hiring crisis as AI replaces mid-skilled jobs
Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff Continue Reading
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Opinion
16 Mar 2018
SD-WAN needs software-defined security
Digital transformation is driving organisations to move to the cloud, which requires a new architecture that embraces cloud technology, but that in turn requires a new way of thinking about network security to ensure data is protected Continue Reading
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News
15 Mar 2018
Tesco appoints new chief technology officer
Supermarket giant’s new CTO joins from Airbus and will continue to implement retailer’s digital transformation programme Continue Reading
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Opinion
15 Mar 2018
Security Think Tank: Fileless malware not totally undetectable
What should organisations do at the very least to ensure business computers are protected from fileless malware? Continue Reading
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News
14 Mar 2018
WhatsApp to suspend data sharing with Facebook
WhatsApp has agreed to stop sharing personal data with Facebook until data protection concerns are addressed Continue Reading
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Opinion
14 Mar 2018
Security Think Tank: Awareness is a good starting point to counter fileless malware
What should organisations do at the very least to ensure business computers are protected from fileless malware? Continue Reading
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News
14 Mar 2018
Researchers accused of irresponsible disclosure of AMD chip flaws
Israel-based researchers have been accused of irresponsible disclosure for going public with more than a dozen security flaws discovered in AMD processors Continue Reading
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News
13 Mar 2018
Retailers need to prepare properly before AI adoption, say experts
Artificial intelligence can help many areas of the retail landscape, but retailers should make sure they prepare before taking on AI adoption, says an expert panel Continue Reading
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Feature
13 Mar 2018
Businesses need to take cryptojacking seriously
Organisations must pay attention to cyber criminals hijacking computing resources to mine cryptocurrencies, because nearly half are affected and the impact is greater than many realise Continue Reading
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News
13 Mar 2018
Russian augmented reality startups break into enterprise space
Augmented, virtual and mixed reality technologies edge closer to enterprise adoption in Russia as a strong local developer network grows Continue Reading
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E-Zine
13 Mar 2018
Unlocking digital change in criminal justice
In this week’s Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice to hear about tackling the challenges of digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector in our latest buyer’s guide. Read the issue now. Continue Reading
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News
12 Mar 2018
Digital for rural areas worth up to £26bn to UK economy
A study commissioned by Amazon has posited that greater use of digital tools and services could be worth between £12bn and £26bn per annum to the UK economy Continue Reading
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Answer
12 Mar 2018
What should companies know about sustainability software?
Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse. Continue Reading
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News
12 Mar 2018
Proof of concept shows blockchain could save lives in pharmaceutical logistics
DHL and Accenture pilot tracks pharmaceutical products from manufacture to prescription, showing potential to clamp down on counterfeit medicines Continue Reading
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News
12 Mar 2018
Scottish government to spend £25m to fill 4G coverage gaps
The Scottish government has announced a £25m programme to infill gaps in 4G mobile network coverage across Scotland Continue Reading
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News
12 Mar 2018
UK leads global upward trend in SOC maturity
The UK is leading the way towards more efficient security operations centres, but many still continue to operate with serious gaps in security, a report reveals Continue Reading
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News
09 Mar 2018
UK government criticised over lack of GDPR explanation
Most IT decision makers in the UK are critical of the government for failing to educate organisations about the GDPR and its implications, and few have a clear understanding of it, a survey shows Continue Reading
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News
09 Mar 2018
Modern retail: machine learning, customer experience and legacy
As the retail landscape shifts in the wake of new technologies, experts in retail and tech explain how firms need to adapt to cater for modern consumers Continue Reading
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News
09 Mar 2018
Cryptojacking cyber criminals up their game
Cyber criminals hijacking computing resources to mine for cryptocurrencies are raising their efforts to bypass enterprise security controls, researchers have found Continue Reading
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E-Zine
08 Mar 2018
CW Europe: Germany’s Lemoncat takes catering to the cloud
Business catering startup Lemoncat has taken advantage of the affordable cost of living in Berlin and is shaking up the catering sector by harnessing the Amazon and Salesforce clouds. Also in this issue, read how Moscow’s government is taking advantage of high penetration of broadband and mobile internet to expand innovative services under the Russian capital’s smart city programme, and how organisations in the Netherlands still have much to do to comply with the General Data Protection Regulation. Continue Reading
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News
07 Mar 2018
Wi-Fi provider uses big data analytics to drive customer experience
The self-styled “Uber of Wi-Fi”, iPass is using Databricks’ Unified Analytics Platform and machine learning to monitor its worldwide network and help its customers get the best experience Continue Reading
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News
07 Mar 2018
Co-op trials pay-in-aisle technology
Food retailer Co-op plans to introduce a smartphone self-checkout system so customers can pay for goods without visiting a till Continue Reading
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News
05 Mar 2018
CIO interview: Helena Theakstone, head of digital, Oasis Fashion
Oasis Fashion’s head of digital talks about GDPR preparation, collaboration between digital and IT, and the importance of listening to customers Continue Reading
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Feature
01 Mar 2018
The supply chain sustainability software market demystified
Consumers care about corporate social responsibility, which means companies should, too. Here's what to know about boosting CSR efforts with supply chain sustainability software. Continue Reading
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News
01 Mar 2018
Trust underpins innovation, says UK information commissioner
Underlining the relevance of data protection legislation to business, the UK information commissioner says consumer trust is key to innovation Continue Reading
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News
01 Mar 2018
Are mobile wallets about to make contactless cards look outdated?
Mobile wallets look set to take root as consumers increasingly use their mobile phones to pay for goods and services Continue Reading
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News
01 Mar 2018
ICO head tops DataIQ data leader list
The UK’s information commissioner has been named at the top data leader for 2018 in the DataIQ 100 list of most influential data leaders Continue Reading
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News
01 Mar 2018
CIO interview: Chris Ashworth, CIO, Hermes
Hermes aims to deliver on its innovation programme with a new data platform, a mobile app and experimenting with robots and drones Continue Reading
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Podcast
27 Feb 2018
Expert: Boring retail is dying as tech gains importance
Technologies such as augmented reality and AI in retail are becoming more important for brands looking to gain a selling edge. Tune in to the latest Pipeline podcast to learn more. Continue Reading
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News
27 Feb 2018
Sweden’s Systembolaget picks Evry for cloud transformation
Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading
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E-Zine
27 Feb 2018
How IT is taking UPS to new heights
In this week's Computer Weekly, we talk to UPS CIO Juan Perez to find out how making his IT department “business intimate” is driving innovation at the parcel shipping giant. We look at how cloud management platforms can help ease the adoption of multiple public cloud services. And we examine how UK local councils are struggling to deal with cyber attacks and data breaches. Read the issue now. Continue Reading
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Feature
26 Feb 2018
What are the retail jobs that don’t exist yet?
As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector? Continue Reading
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News
23 Feb 2018
GDPR is having positive impact on privacy profession, says IAPP
The EU’s new data protection rules are driving greater interest in the privacy profession, and provide an opportunity to develop new business plans, says privacy association Continue Reading
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News
23 Feb 2018
More than a quarter of UK shoppers prepared for wearable contactless payments
Mastercard research shows a growing number of shoppers are prepared to make purchases with smartwatches, rings and bracelets Continue Reading
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News
23 Feb 2018
IT services giants face stiff challenge from niche players in IoT market
Traditional broad and large IT services firms are facing competition from niche industry-focused companies in the IoT services market Continue Reading
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News
23 Feb 2018
Public education important in new data protection era, says ICO
UK information commissioner Elizabeth Denham tells Data Protection 2018 event of the tough requirements ahead in a new age of data regulation Continue Reading
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News
21 Feb 2018
Economic impact of cyber crime is significant and rising
Cyber attacks are becoming easier to carry out while defences remain inadequate, study shows Continue Reading
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News
20 Feb 2018
Government must invest in efficient IT to support food trade post-Brexit, say MPs
Inefficient IT and infrastructure at the border could cause perishable foods to spoil, says committee, which calls for the government to ensure the right IT is in place for prompt export and import Continue Reading
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News
16 Feb 2018
CIO interview: Mike Thomas, CIO, Hobbycraft
The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment Continue Reading
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News
16 Feb 2018
US sentences two Russians for huge data breaches
The US has sentenced two Russian cyber criminals who targeted major payment processors, retailers and financial institutions around the world, as the US joins the UK in condemning Russia for the 2017 NotPetya attacks Continue Reading
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News
16 Feb 2018
Few organisations managing cyber risk, survey shows
Cyber risk management practices are not keeping up with rising cyber security concerns among senior executives around the world, a study shows Continue Reading
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News
14 Feb 2018
100 days to GDPR compliance deadline
As the clock ticks down to the deadline to comply with the EU’s new data protection regulations, some surveys indicate there is still some confusion, but the focus has shifted from the sanctions to the benefits Continue Reading
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News
13 Feb 2018
Quarter of retailers say tech investment makes it harder to connect with consumers
Lack of return on investment in technology has left one in four retailers disappointed and unable to connect with their customers Continue Reading
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E-Zine
13 Feb 2018
On the path to diversity in tech
In this week's Computer Weekly, after the UK celebrated 100 years of women's suffrage, we look at what more needs to be done to encourage greater diversity in IT to help tackle the on-going skills shortage, and we hear from female industry leaders. We examine how mobile app developers can improve security. And we look at the role of containers in storage architecture. Read the issue now. Continue Reading
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Feature
12 Feb 2018
E-commerce packaging waste becoming a bigger issue
With the rise of online shopping, the packaging waste is becoming more of an issue. Here's a look at why and at some of the early work to solve the problem. Continue Reading
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News
09 Feb 2018
Belgian police share Cryakl ransomware keys
The Belgian police have released free decryption keys for the Cryakl ransomware through the No More Ransom project Continue Reading
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News
08 Feb 2018
DMA Group working to reduce fear around GDPR
The DMA Group is focused on the GDPR for customer communications and marketing, but says the key aim is to reduce fear in the market Continue Reading
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News
08 Feb 2018
Norway’s government backs cyber defence mobilisation
Norway has accelerated plans to scale up its national security infrastructure against threats emanating from the cyber domain Continue Reading
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News
08 Feb 2018
More POS malware detected in the wild
The first new point of sale malware in many months is stealing data from the magnetic strips on payment cards, security researchers warn Continue Reading
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News
08 Feb 2018
Data breaches set to affect future sales
The failure to protect customer data is set to create long-term business problems for organisations in Europe and the US, a survey reveals Continue Reading
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News
07 Feb 2018
Dubai transport authority maps city to support autonomous cars
Dubai’s RTA has enlisted Here Technologies to build a high-definition map of the city to support its goals around self-driving cars Continue Reading
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News
06 Feb 2018
Many UK firms ill-equipped to deal the cloud security risks
Many UK firms do not have the security tools, processes and skills required to ensure their cloud implementations are secure, a security researcher and advocate warns Continue Reading
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E-Zine
05 Feb 2018
How a digital workplace can drive innovation
In this week’s Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now. Continue Reading
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Opinion
05 Feb 2018
3, 2, 1, GDPR: How to be prepared on 25 May
There are seven key areas organisations should review to ensure compliance with the General Data Protection Regulation, and even though the deadline is less than four months away, it is still not too late to start Continue Reading
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News
01 Feb 2018
Industrial cyber security continues to be poor, warns report
The number of internet-accessible industrial control systems is increasing every year, researchers warn Continue Reading
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News
01 Feb 2018
European Commission eyes blockchain opportunity
The European Commission is aiming to get the most out of blockchain technology in a wide variety of sectors Continue Reading
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News
01 Feb 2018
More than half of millennials prefer online retailer info to in-store assistance
Customers between the ages of 25 and 34 would rather look online for information than talk to a shop assistant, even when they are in a store Continue Reading
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News
01 Feb 2018
Dutch companies not ready for GDPR despite approaching deadline
Organisations in the Netherlands are racing towards General Data Protection Regulation compliance, but there is still much to be done Continue Reading
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News
31 Jan 2018
Dutch port readies itself for autonomous ships
The Port of Rotterdam is using IoT and AI technology from IBM to improve efficiency and become the model for ports of the future Continue Reading
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News
30 Jan 2018
Most online retail sites put customers at risk of phishing
Most top online retail sites fail to protect consumers from phishing attacks, a study has revealed Continue Reading
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News
30 Jan 2018
Davos: Cyber risks grow as countries turn towards protectionism
The cost of natural disasters is now at record levels, but the cost of cyber crime is far higher. The World Economic Forum hopes to persuade governments to work together on the problem, but with isolationist politics back in fashion, can it succeed? Continue Reading
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News
29 Jan 2018
Online retail grew less than expected in 2017
IMRG and Capgemini found retail sales grew by 12.1% in 2017, but growth was lower than in the previous year Continue Reading
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News
29 Jan 2018
Business cyber crime up 63%, UK stats show
Despite an overall decrease in fraud and computer misuse in 2017, the latest Office for National Statistics (ONS) reports show that incidents involving computer misuse and malware against business are way up Continue Reading
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News
26 Jan 2018
ICO launches data protection excellence award
UK’s privacy watchdog launches data protection excellence award to mark international Data Protection Day, as security suppliers issue data protection tips and guidelines Continue Reading
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News
26 Jan 2018
UK likely to remain strategic EU data protection partner
Head of European Union’s independent data protection authority says UK is likely to remain a strategic partner in data protection after Brexit Continue Reading
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News
26 Jan 2018
CIO interview: Vlassios Rizopoulos, CTO, Pricesearcher.com
CTO of independent online search engine Pricesearcher.com explains how it uses big data and high-performance computing to cater to customers who use price as the deciding factor for their purchase Continue Reading
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News
24 Jan 2018
Most UK organisations unaware of new data protection laws
The UK’s digital and culture secretary is urging businesses and charities to prepare for stronger data protection laws in the light of new information Continue Reading
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News
23 Jan 2018
Mastercard sets biometric ID deadline for banks
Mastercard has committed to guaranteeing that every one of its customers will have access to biometric authentication services by April 2019 Continue Reading
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Feature
22 Jan 2018
GDPR: Not too late to ensure real risks will be addressed
With just four months to go before the General Data Protection Regulation compliance deadline, there is a growing anxiety in many parts of the regulated community that their GDPR plans may not be fit for purpose Continue Reading
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News
22 Jan 2018
NRF 2018: Cryptocurrencies “won’t take off”, says Visa executive
Visa’s CEO, Alfred Kelly, told retailers at the 2018 NRF Big Show that bitcoin and other cryptocurrencies should be low on their list of priorities Continue Reading
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News
22 Jan 2018
Norwegian healthcare breach alert failed GDPR requirements
Norwegian healthcare authorities failed General Data Protection Regulation requirements for notifying those affected by a personal data breach by waiting a week before disclosing a breach discovered on 8 January 2018 Continue Reading
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News
18 Jan 2018
CIO interview: Julian Burnett, CIO, House of Fraser
House of Fraser CIO Julian Burnett talks about his role in the business, key achievements and his plans for long-term and lasting digital transformation Continue Reading
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News
18 Jan 2018
Booking.com’s focus on women in tech
Travel comparison website Booking.com has partnered with two universities to offer grants to women looking to go into tech careers Continue Reading
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News
18 Jan 2018
NRF 2018: Rent the Runway – focus on data proves use case for clothing rental
Clothing retailers are not traditionally known to rent products to anyone other than celebrities, but retail service Rent the Runway is using data to prove customer demand Continue Reading
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News
18 Jan 2018
NRF 2018: Companies should take “lab approach” to innovation, says former GE exec
Organisations should use a lab-type approach to test ideas and drive innovation, according to the former vice-chair of GE, Beth Comstock, speaking at At NRF 2018 Continue Reading
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Blog Post
18 Jan 2018
Cash in hand? This cryptocurrency body implant will secure your cyber-cash stash
Is the future of secure cryptocurrency storage and payment simply "cash in hand"? Inspect a Gadget looks at how one firm's human microchip implant could help. We’ve all looked on with interest as ... Continue Reading
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News
17 Jan 2018
Business needs to reduce cyber threat to payment card data
Cardholder data is a prime target for cyber criminals, and that is only likely to increase in the coming year, according to a cloud-based secure payments firm Continue Reading
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News
17 Jan 2018
Davos: Disintegration of the internet could create economic turmoil
Politicians and business leaders will discuss the risks posed by fake news, cyber attacks, and artificial intelligence to jobs, political stability and global security, at the World Economic Forum in Davos Continue Reading
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News
16 Jan 2018
Financial savings just the beginning for CIOs who understand code quality
Businesses need to understand the quality of the code in their applications if they are to avoid unnecessary costs and glitches Continue Reading
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News
12 Jan 2018
Call for statutory regulation of police number plate cameras amid concerns over accuracy
The UK’s automatic number plate recognition database – one the largest non-military data-gathering systems – records up to 1.2 million false readings of number plates every day. It should be subject to statutory regulation, says an independent watchdog Continue Reading
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Answer
11 Jan 2018
How is inventory management for e-commerce challenging?
The inventory challenges of adding e-commerce to your supply chain are considerable. Here's a look at what they entail and how you might overcome them. Continue Reading
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News
11 Jan 2018
Hard Brexit risks 92,000 UK science and technology jobs
Economic analysis commissioned by London mayor Sadiq Khan warns that thousands of jobs in science and technology sectors be at risk if UK crashes out of EU with no deal Continue Reading
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News
10 Jan 2018
UAE tech growth prompts firms to review internal IT security
As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading
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News
10 Jan 2018
ICO fines Carphone Warehouse £400,000
Mobile retailer hit with one of the highest fines for putting personal data at risk as UK privacy watchdog warns that more stringent data protection laws will apply from 25 May 2018 Continue Reading
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News
10 Jan 2018
Marks and Spencer eyes £30m annual cost savings from digital-first retail push
High-street retailer has fleshed out plans to put digital at the heart of its business to boost operational efficiency in response to changing consumer demands Continue Reading
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News
09 Jan 2018
Meltdown and Spectre a big deal for enterprises
Although consumers are relatively unaffected by the recently disclosed security vulnerabilities in most modern processors, enterprises need to take the threat seriously. Computer Weekly looks at how enterprise IT and security professionals should be approaching these threats Continue Reading