IT for financial services
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
15 Jan 2024
Santander bank added 4,500 tech staff last year
Santander added thousands of IT staff to its global operation last year, as part of its digital transformation Continue Reading
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News
14 Jun 2018
Cyber attack warnings highlight need to be prepared
Fresh warnings about the vulnerability of national infrastructure to cyber attacks show the need for securing and monitoring associated control systems connected to the internet Continue Reading
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E-Zine
14 Jun 2018
CW Europe: Lufthansa’s HR IT project takes off
Lufthansa says it is confident of landing a company-wide HR IT project after having to go back to the drawing board. Also in this issue, read about the ComputerWeekly/TechTarget IT Priorities survey’s findings that many European technology leaders are expecting to increase IT spending through 2018, and how a major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses. Continue Reading
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News
14 Jun 2018
Bank of England to set minimum service requirements after TSB and Visa outages
The Bank of England is planning new rules for the minimum service levels that financial service providers must offer, even during IT outages Continue Reading
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News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
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News
12 Jun 2018
Insurer Beazley meets global challenge to secure mobile workforce
Beazley has stolen a march on other London-market insurers by implementing a versatile global digital workspace with improved security Continue Reading
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News
12 Jun 2018
BT announces “unhackable” quantum-secured network
In the face of the threat that quantum computers could crack many of the encryption methods used to protect highly sensitive data, BT has developed a “quantum-secured” network Continue Reading
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News
11 Jun 2018
Coinrail cyber heist highlights need for exchange security
A cyber heist at South Korea’s Coinrail has prompted fresh calls for industry regulations to drive better cyber security at cryptocurrency exchanges Continue Reading
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News
08 Jun 2018
Thriving fintech, AI sectors give boost to UK tech funding
British technology businesses have received £5bn worth of venture capital funding since June 2016 – more than France, Germany and Sweden put together – with fintech and AI startups standing out Continue Reading
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News
07 Jun 2018
IT spending reaches 10-year high as CIOs struggle with digital technology strategy
IT leaders have seen their budgets and headcounts rise for the first time in 10 years, but face challenges implementing their digital strategies Continue Reading
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News
06 Jun 2018
Financial Conduct Authority raises questions over TSB's IT regression testing
The FCA will look at whether TSB carried out sufficient regression and user acceptance testing before migrating to a new IT platform Continue Reading
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News
06 Jun 2018
HMRC puts numerous IT projects on hold to focus on Brexit
Nearly 40 technology projects and changes are being put on the backburner because of Brexit priorities, including improving HM Revenue and Customs’ data-sharing capabilities and parts of the Maxing Tax Digital programme Continue Reading
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News
06 Jun 2018
Understanding is key to security awareness, says specialist
Only if people understand why cyber security matters will they change their behaviours as a result of awareness training, according to a human behaviour specialist and cyber security consultant Continue Reading
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Opinion
05 Jun 2018
Big data skills shortages – and how to work around them
Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider Continue Reading
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E-Zine
05 Jun 2018
The bumpy ride to digital transformation
In this week’s Computer Weekly, we look at the lessons to be learned from General Electric’s bumpy ride to digital transformation. We assess the use of software-defined networking in corporate IT infrastructures. And we find out how Royal Bank of Scotland approaches digital and business innovation. Read the issue now. Continue Reading
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News
04 Jun 2018
Visa blames hardware failure for UK-wide card payment system outage
Credit card payment processor moves to assure customers that last Friday afternoon’s downtime was not the work of hackers Continue Reading
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News
01 Jun 2018
Visa card payments system goes down across the UK and Ireland
Millions of businesses across the UK and Ireland are unable to accept VIsa card payments because of a "service disruption" Continue Reading
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News
01 Jun 2018
Huge rise in TSB-themed mobile phishing attacks after IT meltdown
Scammers have used bank’s IT problems as an opportunity to target its customers with mobile phishing attacks Continue Reading
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News
01 Jun 2018
Ethical hacker, 86, rises to Santander’s challenge
Elderly hacker with little computing experience was able to hack WiFi and create phishing attack Continue Reading
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News
30 May 2018
Security community urged to prepare for quantum computing
A top European chief information security officer is urging the security community to prepare for quantum computing to ensure their encryption processes are ready in time Continue Reading
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Opinion
30 May 2018
Tier 2 visas – a challenge for the tech sector
With staff shortages already being reported in the technology sector and Brexit potentially adding to the problem, tech departments need to get their Tier 2 visa applications right Continue Reading
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News
30 May 2018
US issues warning about North Korean malware
US government has identified more than 85 networks compromised by two malware families believed to be North Korean in origin Continue Reading
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News
29 May 2018
Firms step up spending on digital tech, but struggle with strategy
Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business Continue Reading
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News
25 May 2018
GDPR puts people first, says ICO
The day of 25 May 2018 marks the biggest change to UK data protection law in a generation, with benefits for businesses and consumers, according to the UK privacy watchdog Continue Reading
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News
25 May 2018
Commitment is the watchword on GDPR D-Day
New rules for protecting European citizens’ personal data are now enforceable by law, and organisations are being advised to focus broadly on commitment rather than narrowly on compliance Continue Reading
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News
24 May 2018
New UK Data Protection Act not welcomed by all
Legislation makes the UK one of the first countries to implement the GDPR in local law, but some have criticised it as a “lost opportunity” Continue Reading
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News
23 May 2018
Mobile fraud up 680% since 2015, RSA reports
Fake profiles and throw-away devices are transforming social media into a cyber criminal marketplace, a fraud report reveals Continue Reading
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News
23 May 2018
Singapore to adopt European e-invoicing standard
The city-state is the first country outside Europe to embrace the Peppol e-invoicing standard to speed up business transactions and lower operating costs for SMEs Continue Reading
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Opinion
22 May 2018
Taking the quantum leap: What is quantum technology for business?
Quantum computers are many years away, but the first applications of quantum technology will arrive in only one or two years – so businesses need to be ready Continue Reading
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Blog Post
22 May 2018
The UK fintech economy will create different pockets of excellence all over the country
London should not be seen as competition for fintechs in the North and they should not try to emulate London's fintech model Continue Reading
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News
22 May 2018
Legit tools exploited in bank heists
Cyber criminals attacking the finance and other industry sector are continuing to exploit legitimate administration tools to hide their activities, highlighting the need for threat hunting, a report reveals Continue Reading
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News
22 May 2018
A third of people would buy insurance from Google or Amazon
Consumers are increasingly likely to buy insurance from tech giants as the insurtech industry hits the mainstream Continue Reading
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News
21 May 2018
Pen testers find weaknesses in banks’ cyber security
Humans are the biggest weakness in banks’ cyber defences, but there are several others that also need attention, penetration testers have revealed Continue Reading
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News
21 May 2018
One-fifth of global banks think AI will boost customer experience
Economist Intelligence Unit survey shows nearly three-quarters of businesses think retail banking could be mostly automated by 2020 Continue Reading
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News
17 May 2018
Blockchain technology lacks enough use cases to be disruptive, says Worldpay
Worldpay's Jason Scott-Taggart says although the company is looking at blockchain, there are too few strong use cases for the technology at present Continue Reading
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News
17 May 2018
European cyber attacks up nearly a third in first quarter 2018
The volume of cyber attacks hitting digital transactions in Europe was up by almost a third in the first quarter of 2018 compared with same period a year ago, a report reveals Continue Reading
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News
16 May 2018
Morgan Stanley uses Amazon Alexa to inform customers
US investment bank Morgan Stanley is giving customers important information about the market via Amazon's voice assistant Continue Reading
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News
16 May 2018
Nordic banks plan major digital transformation of operations
Banks in the Nordic region are set to accelerate their spending on technology as digital services take-up accelerates Continue Reading
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News
15 May 2018
SMEs more worried about GDPR’s threat to reputation than fines
SMEs are more worried about the damage GDPR non compliance will do to their reputations than their wallets Continue Reading
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Blog Post
15 May 2018
Higher interest rates would tempt me even though TSB has just had an IT disaster
I would be tempted to move to a bank that offered higher interest rates even though it had just had an IT disaster Continue Reading
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News
15 May 2018
TSB refused help from Lloyds as IT meltdown began
TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong Continue Reading
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News
15 May 2018
Santander latest traditional player to open digital bank
Santander is the latest traditional bank to follow an industry trend and develop a digital banking unit Continue Reading
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Blog Post
14 May 2018
Visiting a bank branch made me question my own conceptions
I had to rethink my conceptions about the future of bank branches after I visited one Continue Reading
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Opinion
10 May 2018
Hacking the internet of things just got easier – it’s time to look at your security
Are you taking security for internet-connected devices seriously enough? Continue Reading
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News
10 May 2018
Barclays to set up biggest office outside UK in India
Bank is expanding its presence in India with plans for an office for 8,000 staff in Pune Continue Reading
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E-Zine
10 May 2018
CW Benelux: Rotterdam charts course to become world’s smartest port
The Port of Rotterdam in the Netherlands is using internet of things and artificial intelligence technology from IBM in a bid to become the world’s smartest port. Also read how companies in the Netherlands are only partly ready for the country’s version of the EU’s General Data Protection Regulation (GDPR), and why the European Central Bank thinks cash will remain in use in the Eurozone for a very long time. Continue Reading
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News
09 May 2018
Equifax breach lessons not learned
Businesses are still downloading vulnerable versions of the software that was at the heart of the Equifax data breach and failing to update to safe versions, a security firm has revealed Continue Reading
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News
09 May 2018
NatWest fintech investments bear fruit as SME loans platform goes live
Online lending platform enables small businesses to apply for loans of up to £150,000 in 10 minutes Continue Reading
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News
09 May 2018
HSBC launches open banking app
In line with open banking regulation, HSBC has launched an app that enables users to see accounts from 21 different banks in one place Continue Reading
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News
08 May 2018
TSB offers interest rate sweetener as IT issues continue at the bank
TSB is offering customers higher interest rate to go towards making up for the problems its core banking system migration caused customers Continue Reading
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News
08 May 2018
Financial sector cyber-related laws are a bellwether, says Deloitte
As the regulatory landscape becomes more complex, organisations should look to the financial sector to see what else is coming, as well as focus on three key areas of GDPR compliance, according to Deloitte Continue Reading
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News
04 May 2018
Britons used contactless for 42% of card payments in 2017
Paymentsense survey confirms rapid growth of contactless payments, but £30 limit is preventing further dominance Continue Reading
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News
04 May 2018
Most CIOs not interested in “massively hyped” blockchain, finds Gartner
Despite the noise surrounding blockchain technology, not many CIOs are using it or planning to do so in the near future, finds Gartner Continue Reading
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News
03 May 2018
Fibre network breakthrough has implications for data security
Researchers have devised a new protocol that they claim vastly extends the range of quantum key distribution over fibre networks Continue Reading
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Blog Post
03 May 2018
TSB IT team could get slaughtered in May
TSB's IT project will go under the microscope as the company attempts to get to the bottom of what went wrong after massive problems. Continue Reading
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News
02 May 2018
Fresh blow for Facebook as court refuses stay in Max Schrems legal action
Facebook has lost a legal attempt to delay the Irish High Court from seeking answers from the European Court of Justice over the legality of EU-US data transfers Continue Reading
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Opinion
02 May 2018
Outsourcing is not dead or dying – it just needs to be done properly
The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector Continue Reading
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News
02 May 2018
Ransomware still a threat to business, F-Secure warns
Ransomware attacks tapered off towards the end of 2017 after an explosion in such attacks earlier in the year, but ransomware remains a threat to big business, a report reveals Continue Reading
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Blog Post
02 May 2018
TSB IT crisis: Is IT governance strong enough in banking should be the question MPs ask
When MPs ask TSB what went wrong when it embarked on a core banking system migration they should look at how IT is managed Continue Reading
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News
02 May 2018
RBS closes branches after axing challenger bank project
Royal Bank of Scotland to close 162 branches and shed 800 jobs after deciding not to create a challenger bank – but a new digital bank may be on the way Continue Reading
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Blog Post
01 May 2018
Warning to all banks: TSB needs help from IBM because banking industry has cut thousands of IT jobs
Banks will increasingly rely on suppliers to help them out when IT disasters strike because they simply don't have enough in-house IT experts after years of cuts. Continue Reading
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01 May 2018
TSB IT meltdown has the makings of an epic
TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems Continue Reading
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E-Zine
01 May 2018
Making music with AI
In this week’s Computer Weekly, we look at how artificial intelligence is being used in the creative industries such as music and books, and ask whether AI can ever replace human creativity. TSB’s IT meltdown is symptomatic of the tech challenges facing UK banks – we examine the issues. And our latest buyer’s guide analyses the trends in big data. Read the issue now. Continue Reading
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Blog Post
01 May 2018
Could Agile and DevOps be to blame for banking IT failures?
Is the use of Agile and Devops partly to blame fir the increasing number of IT failures at banks on recent years and is there anther way? Continue Reading
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News
01 May 2018
MPs to grill TSB CEO over IT disaster
Paul Pester will face questions from the Treasury Committee about the bank’s IT problems Continue Reading
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News
30 Apr 2018
TSB IT disaster moves into a second week
TSB's IT problems have moved into a second week, as the bank fights to get its services and reputation back on track Continue Reading
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Blog Post
30 Apr 2018
Fintech professional’s tech predictions: 6– Banks to sell more unbranded services to websites
Banks are taking their brand names off the high street and might increasingly do so for services they offer to ecommerce companies Continue Reading
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Feature
30 Apr 2018
Currency of data separates leaders from laggards
With customer data growing in ever-evolving volumes, we look at how companies are using data analytics to stay in control Continue Reading
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Feature
27 Apr 2018
GDPR: An overview of the latest data protection legislation
The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know Continue Reading
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Feature
27 Apr 2018
Software-defined networking: gathering momentum in the enterprise?
Suppliers are pushing the benefits of software-defined networking harder than ever, and enterprises are starting to take the plunge rather than remaining on the sidelines Continue Reading
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Opinion
27 Apr 2018
After the TSB debacle, is it time for IT people to run retail banking?
Given that high-street banks are effectively little more than a computer system processing algorithms, would they be better off run by tech experts than bankers? Continue Reading
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News
26 Apr 2018
Barclays aims to drive entrepreneur startup development with law incubator
Barclays is opening its Eagle Lab incubator in London to help entrepreneurs create successful law businesses. Continue Reading
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News
26 Apr 2018
British banks target Israeli security technology
British banks are turning to Israel’s high-tech sector to protect against cyber attacks Continue Reading
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News
26 Apr 2018
Almost all London law firms are using or plan to use artificial intelligence
Law firms are harnessing artificial intelligence to reduce the manual creation and checking of legal documents Continue Reading
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News
26 Apr 2018
TSB banking service tech problems continue
TSB customers are still experiencing problems using online and mobile banking services after almost a week of disruption Continue Reading
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Blog Post
26 Apr 2018
TSB chaos: When choosing bank people should look at core banking platform and not just funky apps
If customers don't want to suffer glitches in their banking service they should ask about complexities of a bank's IT systems before selecting where to out their money Continue Reading
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Blog Post
25 Apr 2018
The biggest surprise about TSB's IT disaster is that people are still surprised when banks' IT fails
The only real surprise about TSB’s IT disaster this week is that people are still surprised when a retail bank has IT problems. There are few organisations with a more complex and difficult ... Continue Reading
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News
25 Apr 2018
Major DDoS cyber crime website shut down
International law enforcement has shut down the Webstresser cyber crime website, which was the world’s biggest marketplace for selling distributed denial of service attack services that were used against seven UK banks Continue Reading
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Blog Post
25 Apr 2018
About one million NatWest bank customers to move to RBS digital bank
More details of RBS's digital bank revealed Continue Reading
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Blog Post
25 Apr 2018
Human error to blame for Ulster bank glitch, but computer seen fleeing scene of crime.
Human error to blame for problems at Ulster bank but a computer was involved Continue Reading
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News
25 Apr 2018
TSB IT meltdown has the makings of an epic
TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems Continue Reading
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News
25 Apr 2018
Cyber fraud costs SMEs more than £1,000 per case
Just over half of IT and telecoms SMEs are targeted by fraudsters, with each case of cyber fraud costing more than £1,000, study reveals Continue Reading
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News
24 Apr 2018
Unified communications supplier Mitel bought by VCs
Unified communications and networking technology supplier Mitel is to be acquired by affiliates of Searchlight Capital Partners for $2bn Continue Reading
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News
24 Apr 2018
ICO and finance regulator assess TSB IT blunder
Customer data was exposed during migration to new core banking platform Continue Reading
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News
23 Apr 2018
The dawn of open banking in Australia
Financial services firms will need to embrace DevOps and modernise their IT infrastructure to compete with more nimble fintech companies in an open banking regime Continue Reading
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Blog Post
23 Apr 2018
TSB IT system chaos as bank cuts rope from Lloyds systems
TSB customers have experiienced serious proiblems as the bank migrates to its new core banking platform Continue Reading
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News
23 Apr 2018
No business safe from cyber attack, says KPMG
Businesses that operate online should be working to ensure operational resilience, while the financial sector should focus more on collaboration, says professional services firm KPMG Continue Reading
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News
23 Apr 2018
Estonia’s digital residency programme faces first headwind
The Baltic country’s programme to offer anyone, anywhere a chance to run a company online is facing its first crisis Continue Reading
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News
20 Apr 2018
Account takeover up tenfold in past year
The incidence of online account takeover and the proportion of high-risk account access attempts underlines the need for improved authentication, says fraud detection firm Continue Reading
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Opinion
19 Apr 2018
Security Think Tank: Use good practice to address cryptojacking risk
How can organisations best defend against cryptojacking? Continue Reading
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Opinion
19 Apr 2018
Blockchain: Paving the way for broad adoption
The foundations have been laid for organisations to begin standardising on the technology, talent and platforms that will drive future blockchain initiatives Continue Reading
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News
19 Apr 2018
UK and Indian governments agree tech partnership
Agreement aims to identify organisations in the two countries that can work together and open up opportunities for tech entrepreneurs Continue Reading
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News
19 Apr 2018
Mastercard calls for global online payments standard
Mastercard and its EMV partners are pushing for online payments standards similar to those for point-of-sale payments Continue Reading
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Opinion
18 Apr 2018
Protecting your intellectual property in a digital world
Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment? Continue Reading
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News
18 Apr 2018
Huawei debuts its first intent-based networking proposition
At its Shenzhen Analyst Summit, Huawei unveiled its intent-based networking concept, promising to address enterprise customer pain points around network management Continue Reading
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Blog Post
18 Apr 2018
Lloyds slashes more jobs and people as fintech is deployed battle of the cost bases
Fintech is being deployed by traditional banks as they fight to reduce their cost bases as challengers win customers at a lower cost Continue Reading
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News
18 Apr 2018
DDoS attacks cost up to £35,000
Despite the direct financial impact of DDoS attacks, this is not considered to be the most damaging effect on companies targeted this way, a survey shows Continue Reading
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News
17 Apr 2018
UK identity fraud reaches record level
The level of identity fraud has reached its highest level to date, a UK fraud report shows Continue Reading
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News
17 Apr 2018
Artificial intelligence will help Metro Bank customers manage their money
Service will use AI and predictive analytics to provide personalised prompts to help customers control their spending Continue Reading
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News
16 Apr 2018
Santander uses Ripple technology to offer international payments
Santander has launched an international fund transfer service for retail customers in the UK about two years after it started testing the blockchain-based application Continue Reading
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News
16 Apr 2018
Fintech sector increasingly attractive compared to traditional banking for IT professionals
Fintech job vacancies are growing, while less are being advertised in traditional banking sector companies Continue Reading