IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
02 May 2017
IT outsourcing going strong in the Nordics
IT outsourcing is popular among companies in the Nordic region, but the market is changing Continue Reading
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News
27 Apr 2017
Forge ahead with GDPR, says ICO
UK organisations cannot afford to lose the public’s trust in their ability to safeguard personal data and should be working to ensure they have that capability, says the Information Commissioner’s Office Continue Reading
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News
27 Apr 2017
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading
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E-Zine
25 Apr 2017
Blockchain expands reach beyond finance
In this week’s Computer Weekly, we find out how blockchain, the distributed ledger technology behind bitcoin, is extending its reach beyond financial services into new industries such as healthcare, energy and education. We hear from software developers about the pros and cons of componentizing application software. And we examine what a recent court case shows about Oracle’s controversial software licensing policies. Read the issue now. Continue Reading
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News
24 Apr 2017
Criminal Courts Review Commission appoints forensic accountants for Post Office IT system cases
Investigation into claims of miscarriages of justice in relation to a Post Office accounting system has appointed a forensic accountant firm Continue Reading
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News
18 Apr 2017
Kone brings elevator maintenance online with IBM Watson and Salesforce
Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Continue Reading
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News
11 Apr 2017
‘Can do’ attitude of DevOps teams is driving cloud-first strategies
The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role Continue Reading
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E-Zine
11 Apr 2017
Virtual reality in healthcare
In this week’s Computer Weekly, we find out how virtual reality technology is starting to be used to improve health and patient care. We examine the new UK tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP’s recent court case over indirect access to its applications. Read the issue now. Continue Reading
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News
10 Apr 2017
IAM a core building block for GDPR compliance
Identity and access management is key to enabling organisations to become compliant with the GDPR, increase security and improve customer relationships, according to a senior analyst at KuppingerCole Continue Reading
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News
10 Apr 2017
The Graze journey: from pureplay to multi-channel
Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher Continue Reading
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News
10 Apr 2017
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts Continue Reading
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News
07 Apr 2017
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading
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News
06 Apr 2017
Telenor launches IoT pilot in Norway
Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading
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News
06 Apr 2017
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things
Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices Continue Reading
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Feature
05 Apr 2017
How to implement a low-power WAN to support the IoT
We explore the options and the implementation process for an LPWAN to support internet of things projects in the enterprise Continue Reading
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News
04 Apr 2017
Chinese hacking group targeted firms through IT MSPs
Security researchers have uncovered a China-based cyber espionage campaign that targeted IT services firms and their customers, underlining the need for supply chain security Continue Reading
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E-Zine
04 Apr 2017
UK tech braced for Brexit
In this week’s Computer Weekly, as the UK government invokes Article 50 to leave the EU, we find out the tech sector’s concerns over two years of Brexit uncertainty. Our latest buyer’s guide looks at how to deploy SAP Hana, the software giant’s in-memory database suite. And we ask CIOs what they think about blockchain, the distributed ledger technology that’s generating so much excitement (and hype) in the IT community. Read the issue now. Continue Reading
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News
03 Apr 2017
Less than 8% of retailers respond to customer queries across all channels
The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer Continue Reading
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Feature
31 Mar 2017
Blockchain starts to prove its value outside of finance
Technology behind bitcoin is being adopted in supply chains, power networks and even to support independent musicians Continue Reading
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News
29 Mar 2017
Are ethical questions holding back AI in France?
France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics Continue Reading
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News
28 Mar 2017
Threats grow in Saudi Arabia’s cyber sector
Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime? Continue Reading
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E-Zine
28 Mar 2017
Making the UK fit for 5G
In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading
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News
13 Mar 2017
Danish shipping company uses blockchain in IBM partnership
Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world Continue Reading
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News
10 Mar 2017
Singapore’s maritime sector facing talent shortages in big data
The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies Continue Reading
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News
08 Mar 2017
Case study: Tamer Group boosts bandwidth and network connectivity
Saudi Arabian firm chooses point-to-point wireless to ensure it provides the connectivity required for a fast-growing business Continue Reading
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News
07 Mar 2017
Retail industry steps up the fight against rising cyber threats
UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats Continue Reading
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News
06 Mar 2017
3D printing gets serious in the Netherlands
3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings Continue Reading
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News
01 Mar 2017
Alibaba runs academy to find future e-commerce leaders
Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape Continue Reading
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News
27 Feb 2017
Hundreds more sub-postmasters apply to join group action against Post Office
Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team Continue Reading
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E-Zine
23 Feb 2017
CW Nordics: Top IT priorities for Nordic CIOs in 2017
In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading
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E-Zine
21 Feb 2017
How to develop mobile apps for business
In this week’s Computer Weekly, our latest buyer’s guide examines the emerging innovations and best practice in mobile app development. We find out how Microsoft and Amazon are opening up their artificial intelligence tools to developers to expand take-up of the technology. And GE’s CIO talks about the digital transformation of one of the world’s industrial giants. Read the issue now. Continue Reading
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News
17 Feb 2017
HPE services and CSC to become DXC Technology
The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions Continue Reading
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News
15 Feb 2017
RSAC17: Infosec pros must help create business-driven security, says RSA CTO
The inability to draw connections between security details and business metrics is one of the biggest challenges facing most companies, according to RSA CTO Zulfikar Ramzan Continue Reading
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Feature
14 Feb 2017
Cloud contracts are still a minefield
Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace Continue Reading
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Photo Story
13 Feb 2017
The technology transforming the retail industry
The retail space is evolving rapidly as brick-and-mortar stores try and compete with pureplays such as Amazon. Omni-channel retailing has increased the pressure on retailers to deliver a fast, reliable service whilst also ensuring their brand offers a personalised customer experience. This picture gallery looks at some of the technology innovations that are driving and transforming the retail industry such as in-store technology, robotics and artificial intelligence. Continue Reading
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
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News
08 Feb 2017
NHS websites defaced by Tunisian Islamist hacktivists
Another series of pro-Islamic State hacktivist attacks on NHS websites has underlined the need to harden websites and keep software up to date as attackers exploit a vulnerability in WordPress Continue Reading
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News
07 Feb 2017
Middle East and North Africa public cloud spend to hit $2bn by 2020
Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase Continue Reading
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News
07 Feb 2017
Just Eat uses startup accelerator to stay ahead in foodtech
Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem Continue Reading
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News
06 Feb 2017
McDonald’s in Saudi Arabia to support growth with SAP
Fast food chain is using SAP software to help it better understand its customers and operations Continue Reading
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News
03 Feb 2017
CIO interview: Adam Gerrard, Yodel
Parcel delivery firm has seen significant business improvements from a digital transformation programme and replacement of legacy IT systems Continue Reading
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News
01 Feb 2017
CIO interview: Alex Alexander, Yoox Net-a-Porter Group
It is not always the catwalk where the biggest trends in fashion take place. Tech is driving fashion today, says CIO Alex Alexander Continue Reading
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
31 Jan 2017
Retail tech training – an opportunity to drive employee retention?
A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff? Continue Reading
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News
30 Jan 2017
Only 49% of marketers are pushed to reinvent customer service due to technology
Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading
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News
29 Jan 2017
Artificial intelligence will increase productivity by sharpening human mind
The combination of AI and humans will triple productivity if businesses get the balance right for different roles Continue Reading
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News
27 Jan 2017
Post Office facing group litigation over Horizon computer system after watershed decision
The group action against the Post Office that alleges sub-postmasters have been wrongly punished for accounting errors gets a green light from the High Court of Justice Continue Reading
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News
26 Jan 2017
Mixed feelings on Australian enterprise app market
The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading
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News
23 Jan 2017
Lululemon turns to digital transformation to support consumer community
Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Continue Reading
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News
17 Jan 2017
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty Continue Reading
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News
17 Jan 2017
3D printing proves a disruptive force in Asean manufacturing
3D printing adoption is set to accelerate in Southeast Asia after a delayed start Continue Reading
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News
15 Jan 2017
The evolution of smart Dubai
Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du. Continue Reading
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News
13 Jan 2017
Davos: Technology poses new risks to jobs, economies and society
Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading
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News
11 Jan 2017
Tech focus helps Singapore go second in globalisation index
Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading
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News
06 Jan 2017
Half of the younger generation still prefer a traditional checkout
The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout Continue Reading
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News
05 Jan 2017
HMV changes its IT tune to cut maintenance spend on legacy on-premise systems
The high street music retailer has embarked on a sizeable digital transformation project to cut costs and boost the agility of its business operations Continue Reading
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News
04 Jan 2017
Dubai-based Aramex optimises branch office connectivity
How global logistics firm streamlined its branch office operations in the Middle East Continue Reading
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News
04 Jan 2017
Customer-first approach will make 2017 a challenge for Dutch CIOs
CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate Continue Reading
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News
22 Dec 2016
Almost 90% of customers say social media availability affects brand loyalty
Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty Continue Reading
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News
20 Dec 2016
Top 10 cyber crime stories of 2016
Here are Computer Weekly’s top 10 cyber crime stories of 2016: Continue Reading
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News
09 Dec 2016
IT Priorities 2017: Nordic organisations to spend more on cloud services
The adoption of cloud computing in its many guises will be a top priority in the Nordic region in 2017 Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
06 Dec 2016
Internet of things gains momentum in Southeast Asia
IoT has been much hyped in Southeast Asia, and organisations in the region are testing the technology's potential Continue Reading
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News
06 Dec 2016
UK falls below global cyber security confidence
Global confidence in ability to accurately assess cyber risk has fallen in the past year, but the UK has fallen below the global average Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
02 Dec 2016
Academics link payment card vulnerability to Tesco Bank cyber heist
UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist Continue Reading
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News
01 Dec 2016
EC proposes simpler VAT rules to help e-commerce businesses
European Commission sets out proposals for simplified tax rules to “unlock e-commerce and make it easier for online businesses” Continue Reading
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News
29 Nov 2016
Group litigation against Post Office in Horizon system dispute prepares for next stage
Postmasters’ legal case against the Post Office claims that computer system is to blame for losses, not false accounting or theft Continue Reading
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E-Zine
29 Nov 2016
Machine learning keeps customers happy at Ocado
In this week’s Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service and improve warehouse efficiency. Manufacturing giant GE is making a play to become a top 10 software supplier – we look at the plans. And we examine the future of server operating systems as workloads move increasingly to the cloud. Read the issue now. Continue Reading
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News
24 Nov 2016
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Continue Reading
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News
22 Nov 2016
Consumer identity key to digital transformation
Customer identity and access management has benefits for consumers and service providers alike, but is key to digital transformation, says KuppingerCole Continue Reading
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News
21 Nov 2016
Foot Locker to roll out ‘best fit’ recruitment software after productivity hike
Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores Continue Reading
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News
17 Nov 2016
Telenor IoT strategy required core software change
Norwegian telco is expanding its internet of things business, which packages all the components its customers require to offer IoT-based services Continue Reading
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News
16 Nov 2016
UK almost bottom of OECD pile for ICT investment
The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading
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News
11 Nov 2016
24 cyber criminals arrested in Europol operation
Romanian police arrest 24 members of a card skimming and cloning operation and identify 47 other suspects Continue Reading
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News
09 Nov 2016
Australia’s IFC Logistics virtualises storage to prevent further outages
Australian logistics firm moved to virtualised storage through a managed service after a serious outage Continue Reading
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News
02 Nov 2016
Australia and New Zealand IT pros on bigger salaries than UK equivalents
Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys Continue Reading
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News
26 Oct 2016
John Lewis chooses three retail tech startups to receive 2016 JLab funding
Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot Continue Reading
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News
25 Oct 2016
How collaboration will feature in the future of digital supermarkets
Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future? Continue Reading
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News
14 Oct 2016
Retail websites riddled with security holes, researchers warn
Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites Continue Reading
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News
10 Oct 2016
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
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News
04 Oct 2016
Demand rises for low-cost flash storage across Australia
Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity Continue Reading
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News
04 Oct 2016
DDoS attacks consistent, relentless and costly, report shows
The latest global DDoS report from Neustar underlines the importance of investing in appropriate defences as the high volume of attacks looks set to increase Continue Reading
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News
20 Sep 2016
Digital Catapult sets up London-wide IoT network
The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading
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News
09 Sep 2016
CIO interview: Neil Pearce, Travis Perkins
Retailer Travis Perkins’ largest IT transformation programme to date is a challenge CIO Neil Pearce is more than happy to take on Continue Reading
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Opinion
08 Sep 2016
A new nearshoring game is emerging
Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading
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News
05 Sep 2016
Mobile device use feeds card fraud in Asean region
Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading
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News
30 Aug 2016
Westpac bank launches Databank data protection service
Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading
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News
26 Aug 2016
Law firms planning litigation market for GDPR
Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading
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News
09 Aug 2016
PwC Australia uses gamification to teach cyber security lessons
With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack Continue Reading
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E-Zine
02 Aug 2016
Giving fashion a digital makeover
In this week’s Computer Weekly, we find out how one of the UK’s biggest mail order retailers – N Brown, owner of JD Williams and Simply Be – is moving to digital. We examine the growing importance of network function virtualisation and what it means for CIOs. And a year after Microsoft turned Lync into Skype for Business, we assess how the unified communications product is faring. Read the issue now. Continue Reading
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Opinion
28 Jul 2016
Consumer identity management is the core of real CRM
IAM + CRM is much more than simply IAM for external users, says Ivan Niccolai Continue Reading
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Opinion
28 Jul 2016
Six essential processes for keeping data secure
Data security is increasingly vital for organisations as the countdown begins for compliance with new rules imposed by the EU’s general data protection regulation Continue Reading
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News
21 Jul 2016
Mobile payments get Isaca’s security approval
Mobile contactless payments enable three key security controls that make them more secure than physical and e-commerce payments, according to a report by Isaca Continue Reading
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News
19 Jul 2016
Case study: Rémy Cointreau boosts security and productivity
Drinks firm Rémy Cointreau uses Centrify’s identity and mobile management to simplify security, improve business agility and reduce IT costs Continue Reading
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E-Zine
19 Jul 2016
Building big ideas in banking
In this issue, we visit JP Morgan’s European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief Stephen Flaherty talks about how JP Morgan uses open source software and has now begun contributing to open source projects. The bank uses NoSQL and OpenStack technologies and is pushing the limits of Hadoop to power risk applications, enabling it to achieve near real-time risk analysis of a trade. Read the issue now. Continue Reading
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News
12 Jul 2016
IBM sets up security centre in Canberra
IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap Continue Reading
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E-Zine
12 Jul 2016
IBM’s Watson gets to work
In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading