IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
11 Jul 2016
Visa’s Dubai innovation centre to focus on digital payments
Visa has opened a technology innovation centre in Dubai to focus on cashless payments Continue Reading
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News
11 Jul 2016
Outdated IT limits retail gains from customer data
Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading
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Feature
08 Jul 2016
CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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News
05 Jul 2016
Virtual reality finds fans at Reading University
Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading
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News
30 Jun 2016
Five retail-based startups head for 2016 Jlab incubator
Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator Continue Reading
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News
29 Jun 2016
Most cyber security strategies ignore the way attackers really work
Cyber attackers use more legitimate software than malware, which means most organisations are incapable of detecting much of the malicious activity in their networks, a report reveals Continue Reading
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News
21 Jun 2016
Cyber security industry mostly welcomes report on TalkTalk breach
Most of the recommendations of a government committee inquiry into the TalkTalk breach have been welcomed, but pundits have expressed reservations about some, particularly proposed new fines Continue Reading
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News
20 Jun 2016
Lower average cost of Australian data breaches is not a sign of comfort
The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading
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News
17 Jun 2016
Hays Recruitment service desk project is all gain and no pain
The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading
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News
17 Jun 2016
Bluetooth 5 standard brings range, speed and capacity boost for IoT
The Bluetooth Special Interest Group has announced the forthcoming Bluetooth 5 standard, promising significant improvements to support an accessible and interoperable internet of things Continue Reading
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News
15 Jun 2016
Salesforce gears up for e-commerce with Demandware deal
CRM and cloud platform software company Salesforce is set to acquire Demandware -- taking its cloud-commerce software offering with it Continue Reading
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News
14 Jun 2016
Tesco Bank partners with MasterCard to develop digital payments
Tesco’s retail bank has partnered with payment provider MasterCard to give customers more innovative digital payment methods Continue Reading
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News
08 Jun 2016
Citrix expands in Middle East with first Saudi Arabia office
Citrix is increasing its presence in the Middle East, opening its first office in Saudi Arabia with plans to expand into Qatar and Egypt Continue Reading
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News
07 Jun 2016
Unlicensed software rife among Asean computer users, says BSA
The Asean region has the highest levels of unlicensed software use, according to the 2016 Global Software Survey from the Business Software Alliance (BSA) Continue Reading
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News
07 Jun 2016
Millions of sensitive IT services exposed to the internet, study finds
Encryption should become the default as study reveals millions of sensitive services are exposed to the internet, says Rapid7 Continue Reading
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News
06 Jun 2016
‘Considerable risk’ if Post Office replaced Horizon system, says chairman
Post Office chairman Tim Parker says there would be ‘considerable risk’ associated with changing its Horizon computer system Continue Reading
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News
26 May 2016
Nordic CIO interview: Petteri Naulapää, Stockmann
CIO of Finnish-listed international retailer tells Computer Weekly about the department store’s journey towards omnichannel Continue Reading
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News
19 May 2016
SuiteWorld 2016: The way retailers use ERP is shifting, taking on an external focus
NetSuite manager for commerce products looks at how consumers are forcing the retail world towards an experience-led business models Continue Reading
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News
13 May 2016
10 key facts businesses need to note about the GDPR
With less than two years before the new EU data protection rules come into force, there are key areas businesses need to focus on to ensure they will be compliant Continue Reading
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News
13 May 2016
Sainsbury’s launches software development apprenticeship in bid to up tech skills
Retailer Sainsbury’s is targeting those with and without previous technical skills to become software development apprentices Continue Reading
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News
12 May 2016
Future Retail Contest: Using tech to tackle retail’s biggest problems
IC Tomorrow’s Future Retail Contest aims to help the retail industry tackle some of its business issues by leveraging retail-focused startups Continue Reading
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News
11 May 2016
Ebay sellers demand better broadband and mobile
A study of SME sellers conducted by eBay in the UK finds that many feel held back by poor broadband and mobile coverage Continue Reading
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News
09 May 2016
Post Office apologises as system goes down
The Post Office computer system failed on 9 May 2016, leaving sub-postmasters unable to open branches Continue Reading
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Feature
09 May 2016
CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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E-Zine
06 May 2016
CW ANZ: May 2016
The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading
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News
29 Apr 2016
Cyber security in Belgium will gain prominence after terror attacks
Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading
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News
29 Apr 2016
Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace
One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading
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News
28 Apr 2016
Payment card industry issues data security standard update
PCI DSS version 3.2 introduces six new requirements for compliance, some additional guidance and a raft of clarifications Continue Reading
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News
28 Apr 2016
Disrupting IT in the Nordics, from banks to taxis
IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading
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News
27 Apr 2016
Mobilising a workforce drives up performance and productivity
Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading
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News
27 Apr 2016
Singapore is second most cloud ready country in Asia-Pacific
Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading
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News
25 Apr 2016
Indonesian internet users turn to smartphones to go online
Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading
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News
21 Apr 2016
Singapore online grocer RedMart uses cloud ERP to drive growth
Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth Continue Reading
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News
15 Apr 2016
E-commerce struggles for growth in Asean countries
Online retail market growth in the Asean nations remains slow but nonetheless significant, according to a survey of consumer habits in the region Continue Reading
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News
05 Apr 2016
John Lewis launches 2016 round of accelerator programme Jlab
Retailer John Lewis launches the 2016 round of Jlab, a programme designed to bring innovation and disruption to the retail industry with technology startups Continue Reading
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News
18 Mar 2016
CIO interview: Stuart Birrell, Heathrow Airport
Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model Continue Reading
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News
17 Mar 2016
Everyone should be a chief customer officer, says PetsPyjamas CEO
CEO of pet-friendly product company PetsPyjamas says the idea of the chief customer officer is redundant Continue Reading
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News
17 Mar 2016
Private mobile network powers Ocado’s robotic warehouse
Online supermarket Ocado rethinks 4G mobile technology to power a network of 1,000 robot workers operating in the grocer's 'hive' warehouse Continue Reading
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News
15 Mar 2016
Nationwide unifies business and public Wi-Fi in 700 branches
Nationwide Building Society rolls out a unified Wi-Fi network across both its public and enterprise properties Continue Reading
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News
15 Mar 2016
Retailers are in the “dial up” stage of omni-channel
A Retail Business Technology Expo panel likened the current omni-channel movement to the dial-up stage of internet connectivity Continue Reading
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News
11 Mar 2016
Royal Mail becomes eighth accredited Gov.uk Verify provider
The Royal Mail is the latest provider to be accredited to support the government’s Gov.uk Verify identity assurance service Continue Reading
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News
10 Mar 2016
Startup trials autonomous delivery robots in Greenwich
Estonian robotics startup Starship Technologies secures permission to trial self-driving delivery robots in Greenwich, south-east London Continue Reading
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News
08 Mar 2016
DHL Asia-Pacific Innovation Centre incubates future logistics technology
DHL's innovation centre in Singapore is trying out the future logistics technologies it plans to introduce across its Asian business Continue Reading
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News
22 Feb 2016
HR technology heads to cloud in Finland
Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading
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News
19 Feb 2016
CIO interview: Catherine Doran, Royal Mail
Royal Mail CIO talks about replacing legacy systems, new contracts and moving to a platform-based model Continue Reading
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News
18 Feb 2016
Media and marketing industries on the lookout for digital skills
Creative industries such as media, marketing, advertising and sales place more value on digital skills than IT and telecoms sector does Continue Reading
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E-Zine
18 Feb 2016
CW Europe: February 2016
In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading
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News
16 Feb 2016
EU managers need to up cyber security collaboration, study finds
There is still much work to be done in the area of collaboration and sharing responsibility when it comes to preventing data breaches, a study has found Continue Reading
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News
15 Feb 2016
'We stumbled on e-commerce,' says Ecco marketing head
Head of e-commerce at retailer Ecco Dana Schwartz explains how the firm’s transformational journey happened as a result of e-commerce adoption Continue Reading
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News
12 Feb 2016
US IT professionals overconfident in cyber attack detection, study finds
Most US IT professionals are confident in key security controls to detect cyber attacks – but unsure how long it would take automated tools to discover a breach Continue Reading
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News
11 Feb 2016
Social engineering is top hacking method, survey shows
Social engineering tops the list of popular hacking methods, underlining the need for continuous monitoring, according to security firm Balabit Continue Reading
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News
10 Feb 2016
The OpenStack Foundation: Building enterprise trust in open-source clouds
With HMRC and the European Commission emerging as OpenStack adopters, the OpenStack Foundation's CEO explains how it has set about winning over the enterprise with its open-source cloud platform Continue Reading
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News
08 Feb 2016
Bulk data collection unnecessary for surveillance, says cyber expert
Opting for bulk data collection and other intrusive surveillance overlooks other means available that do not involve collateral damage to businesses and innocent people, says cyber expert Continue Reading
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News
26 Jan 2016
Wal-Mart to make huge data and analytics investment in India
Retail giant Wal-Mart is investing heavily in its IT development centre in Bangalore, turning the city into its most important centre outside the US Continue Reading
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News
25 Jan 2016
Social media exert influence on millennials' shopping habits
Consumers aged 18 to 34 are more likely to buy items based on what they see on social media sites such as Facebook, Twitter and YouTube Continue Reading
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News
23 Jan 2016
Lacking the digital skills to shop online costs consumers £744 a year
If consumers are not shopping online for the best deals, they could be missing out on hundreds of pounds of potential savings Continue Reading
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News
22 Jan 2016
NRF 2016: Shopping centres will become “platforms for experiences”, says Westfield co-CEO
As digital causes a shift towards “showrooming”, Westfield co-CEO claims shopping centres will become more experience-focused Continue Reading
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News
22 Jan 2016
Crunch time for Australian CIOs as analytics platforms drive strategy in 2016
CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading
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News
20 Jan 2016
PwC acquires Polish cloud consultancy for European operation
PwC is buying Poland-based IT services firm Outbox to build its cloud skills and resources across Europe Continue Reading
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News
05 Jan 2016
Fears of software skills shortage in Germany and the Netherlands
Organisations in Germany and the Netherlands are struggling to fill positions for software developers as they digitise Continue Reading
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News
31 Dec 2015
Top 10 internet of things stories of 2015
2015 was the year the internet of things began to move from theory to widespread practice, and the fledgling industry shook off the millstone of connected kitchen appliances Continue Reading
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News
21 Dec 2015
Royal Mail acquires cloud platform
Royal Mail acquires cloud-based delivery company as automation and better use of data become essential in a rapidly changing sector Continue Reading
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News
15 Dec 2015
Poundland launches e-commerce Christmas push with Rackspace managed support
Budget retailer has turned to Rackspace to ensure its first foray into online retail can withstand the seasonal rush Continue Reading
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News
11 Dec 2015
UK firms act quickly to fix payment card data encryption
Security firm found that 16 global companies had failed to effectively encrypt traffic to the payment portion of their websites and apps Continue Reading
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News
09 Dec 2015
Russian big data in early stages
The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading
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News
09 Dec 2015
DHL opens Singapore centre for logistics technology innovation
DHL has opened a centre in Singapore to research technologies that can be used in the logistics industry Continue Reading
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News
07 Dec 2015
Cyber attacks an increasing concern for Asean countries
Organisations in the Association of Southeast Asian Nations are increasingly the targets for cyber criminals, according to a report focused on the region Continue Reading
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News
04 Dec 2015
India’s HCL opens Estonian operation to support Nordic customers
HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading
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Photo Story
03 Dec 2015
UKtech50 2015 - The most influential people in UK IT
Computer Weekly's annual search for the 50 most influential people in the UK tech scene is complete - meet the winners Continue Reading
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News
02 Dec 2015
UKtech50 2015 - The most influential people in UK IT
Computer Weekly has announced the sixth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector Continue Reading
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News
01 Dec 2015
CIO interview: Jesper Riis, DSV
IT plays a business-critical role at Danish logistics and transportation company DSV. CIO Jesper Riis tells Computer Weekly about his current challenges Continue Reading
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News
25 Nov 2015
Data breach hits Hilton Worldwide hotel chain
Hilton Worldwide says malware found its way onto point of sale (PoS) systems and enabled attackers to steal payment card information Continue Reading
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News
20 Nov 2015
Five key strategies for IoT success
Companies need to be agile because in some IoT systems, it will be a question of the winner taking it all, according to Kent Eriksson, IoT business consultant at PTC Continue Reading
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News
20 Nov 2015
Group litigation against Post Office being prepared in Horizon dispute
Subpostmasters who believe they have been wrongly punished for misaccounting or theft due to flawed computer system prepare group legal action against Post Office Continue Reading
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News
18 Nov 2015
Post Office IT support email reveals known Horizon flaw
An email from Post Office IT support reveals a problem with the Horizon system and supporting processes that could lead to accounting errors Continue Reading
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News
11 Nov 2015
Germany is finalising legislation to shore up CNI cyber security
Germany is working to ensure digital sovereignty through IT security legislation and negotiations on IT security regulations and transatlantic trade at a European Union level Continue Reading
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News
05 Nov 2015
Communication Workers Union warns subpostmasters of flaw in Post Office Horizon accounting system
The union that represents Post Office subpostmasters has warned of a problem with the Horizon accounting system at the centre of a long-running dispute Continue Reading
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News
29 Oct 2015
M&S data breach forces retailer to temporarily suspend service
A glitch that allowed online customers to see each others' details forced retailer Mark & Spencer to take its website offline while it resolved the issue Continue Reading
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News
29 Oct 2015
Retailers will never have pure play, says Watchfinder founder
Founder of luxury second-hand watch reseller Watchfinder explains that retailers will never have an entirely online or offline business Continue Reading
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News
26 Oct 2015
Transforming Singapore Post through modern technology
When Singapore Post realised it had to change its business model to survive, it appointed its first CIO to front the technology transformation Continue Reading
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News
26 Oct 2015
Yakult uses data analytics to boost growth in the Netherlands by 20%
Probiotics maker Yakult is using analytics and data visualisation tools to boost its sales in the Netherlands Continue Reading
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Photo Story
24 Oct 2015
Expo Milano 2015 – Powered by Accenture
This year, Accenture supported the universal exhibition in Milan showcasing technology with the theme ‘Feeding the Planet, Energy for Life’ Continue Reading
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News
23 Oct 2015
German rail and transport group turns to virtual reality in war for talent
Deutsche Bahn claims to be the first company in Germany to use virtual reality as a recruitment tool Continue Reading
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News
22 Oct 2015
CIO interview: Frans Westerlund, Fiskars
Fiskars CIO Frans Westerlund tells Computer Weekly about the challenges faced by IT when a business instigates a major strategic transformation Continue Reading
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News
21 Oct 2015
James Arbuthnot takes Post Office IT fight to House of Lords
James Arbuthnot takes his seat in the House of Lords and continues campaign for subpostmasters who claim to have been wronged by faulty Horizon IT system Continue Reading
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News
21 Oct 2015
Infosec pros should start preparing for the future, say experts
Information security professionals need to grow their skills, engage with the business, increase security awareness, set business goals and tailor their messages, says a panel of experts Continue Reading
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Feature
19 Oct 2015
How CIOs can raise their 'IT clock speed' as pressure to innovate grows
CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading
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News
19 Oct 2015
Amazon sues sellers using paid-for product reviews
Amazon’s brand is being damaged by "false, misleading and inauthentic" reviews – paid for by sellers – to lure buyers, the organisation says in a lawsuit Continue Reading
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News
13 Oct 2015
Cyber security innovation is crucial, says security evangelist
Visibility and automation are key areas of cyber security innovation, but firms should concentrate first on the basics and not overlook the human element of security Continue Reading
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News
08 Oct 2015
Travelex rewrites its digital strategy
Travelex’s digital transformation is based on short-term wins, long-term goals and disruption, according to its chief digital officer, Sean Cornwell Continue Reading
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News
08 Oct 2015
Samsung Pay isolated from LoopPay attack
Hackers who compromised LoopPay’s computer systems had no access to Samsung Pay’s user data or other core information, says Samsung Continue Reading
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News
07 Oct 2015
Tesco decides to keep Dunnhumby after strategic review of business
Supermarket giant Tesco has scrapped plans to sell analytics arm Dunnhumby after restructuring and analysing its assets Continue Reading
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News
07 Oct 2015
Internet of things is next step along Infiniti Red Bull’s F1 journey
Formula 1 team Infiniti Red Bull Racing is beginning to explore the potential of the IoT as it makes ongoing improvements to its networking infrastructure with support from AT&T Continue Reading
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News
06 Oct 2015
Researchers find credential-stealing webmail server APT attack
Security researchers have discovered a new and unique advanced persistent threat (APT) technique that involves a malicious module loaded onto a webmail server Continue Reading
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News
03 Oct 2015
What to consider when IT outsourcing contracts come up for renewal
Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading
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News
02 Oct 2015
David Jones online customers hit by data breach
Hackers have accessed the personal details of an unknown number of David Jones online customers, but the retailer says payment details and passwords are not affected Continue Reading
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News
29 Sep 2015
Two thirds of UK businesses never meet important customers
British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading
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News
15 Sep 2015
Almost 30% of retailers use facial recognition technology to track consumers in store
Retailers are using more technology in store to track customer behaviour, with the younger generation finding it useful for their shopping experience Continue Reading
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News
15 Sep 2015
Why insurer Axa is entering the retail e-commerce market
Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business Continue Reading
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News
15 Sep 2015
Most DDoS attacks hiding something more sinister, Neustar warns
Smaller DDoS attacks can be more dangerous than a powerful attack that knocks a company offline but does not install malware or steal data, warns Neustar Continue Reading