IT for retail and logistics
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
11 Sep 2015
DD4BC cyber extortion gang adds social media to arsenal
Cyber extortion gang DD4BC is using social media campaigns to garner more attention for its ability to create service disruptions by publicly embarrassing large organisations Continue Reading
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News
11 Sep 2015
Case study: French delivery company Chronopost looks to NoSQL for big data challenge
French delivery company Chronopost is using open-source NoSQL systems to improve services and customer retention Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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News
01 Sep 2015
DDoS attack on NCA highlights need to be prepared, says Barracuda Networks
A Lizard Squad DDoS attack the NCA says is a fact of life highlights the need for organisations to be prepared, according to Barracuda Networks Continue Reading
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News
28 Aug 2015
Police arrest six UK teenagers for using DDoS cyber attack tool
Police arrest six UK teenagers on suspicion of using a DDoS attack tool targeting a national newspaper, a school and online gaming companies and retailers Continue Reading
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News
26 Aug 2015
Many firms not getting to grips with third-party data security risk
Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert Continue Reading
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News
26 Aug 2015
CIO interview: Elisabeth Stjernstoft, Apoteket
When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading
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E-Zine
25 Aug 2015
Computer Weekly – 25 August 2015: Coping with a crisis
In this week’s Computer Weekly, IT leaders discuss their experiences of dealing with disaster and the importance of planning to ensure business continuity. Jaeger’s CIO talks about bring the iconic fashion brand into the digital age. And we look at the issues around writing supplier contracts for agile software development. Read the issue now. Continue Reading
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News
03 Aug 2015
Why the time is ripe for security behaviour analytics
Recent months have seen an uptick in announcements by security suppliers around behavioural analytics, but what is driving this trend? Continue Reading
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News
24 Jul 2015
Contactless card fraud highlights need for 2FA
A Which? report on contactless card fraud highlights the need for multi-factor authentication for payments, say security experts Continue Reading
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News
23 Jul 2015
Software project will save Ford tens of millions a year in car repair bills
Car maker Ford is rolling out sophisticated warranty software to 12,000 dealers worldwide in a project that is expected to bring rapid financial returns Continue Reading
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News
14 Jul 2015
CIO interview: Mattias Forsberg, Systembolaget
Systembolaget CIO Mattias Forsberg says IT and business need to have a relationship of co-operation and expects every successful IT project to include some pain Continue Reading
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News
09 Jul 2015
CIO interview: Lars Ruben Hansen, Rema 1000 Denmark and Reitan Distribution
The CIO of supermarket chain Rema 1000 Denmark and wholesale company Reitan Distribution wants his staff to love coming to work Continue Reading
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News
08 Jul 2015
MtGox chief Mark Karpeles arrested for fraud
Former chief Mark Karpeles is under arrest on suspicion of $1m fraud and involvement in the disappearance of 650,000 bitcoins Continue Reading
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News
07 Jul 2015
Dashlane bullish about the future despite LastPass hack
Password management firm Dashlane is confident its business model will evolve and continue to be relevant even if passwords eventually disappear Continue Reading
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News
03 Jul 2015
Nordic retailers get physical to combat international digital giants
Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce Continue Reading
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News
03 Jul 2015
Wi-Fi enhances guest experience and profitability for Belgian theme park
Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities Continue Reading
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News
02 Jul 2015
TNT continues outsourcing push
TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture Continue Reading
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Feature
25 Jun 2015
Using data analytics to deliver more personalised customer service
Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading
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News
25 Jun 2015
Case study: Model railway company Hornby overhauls payments with Braintree
Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading
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News
24 Jun 2015
Waitrose uses ServiceNow for business continuity planning
Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain Continue Reading
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News
19 Jun 2015
Legacy systems holding back 90% of businesses
Most businesses are being held back from making digital advances by their reliance on legacy applications Continue Reading
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News
16 Jun 2015
CIO interview: Alan Jensen, Dansk Supermarked
Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together Continue Reading
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News
12 Jun 2015
Government preparing to let private sector companies use its Verify identity scheme
The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme Continue Reading
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News
09 Jun 2015
Boots cuts 700 jobs in bid to restructure and improve tech
Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations Continue Reading
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News
09 Jun 2015
Case study: What the enterprise can learn from Etsy's DevOps strategy
Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading
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News
08 Jun 2015
John Lewis incubator sees first round of second-year pitches
More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator Continue Reading
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News
03 Jun 2015
Sourcing must adapt to digital business goals, says Gartner
Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading
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News
29 May 2015
Top six enterprise IT priorities in the Nordics
The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading
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News
22 May 2015
Researchers raise privacy concerns about Bluetooth Low Energy devices
Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology Continue Reading
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News
13 May 2015
Retailers still not delivering omni-channel experience, says Accenture
Research by Accenture finds customers think retailers could provide a more unified approach across all platforms Continue Reading
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News
06 May 2015
CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser
Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues Continue Reading
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News
01 May 2015
Home Retail Group grows profits 15% with mobile and online channels
Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit Continue Reading
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News
30 Apr 2015
IoT benefits and privacy not mutually exclusive, says industry expert
It is possible to mitigate the privacy and security risks of the internet of things (IoT) without losing its benefits, according to an industry expert Continue Reading
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News
29 Apr 2015
Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution
The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems Continue Reading
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E-Zine
20 Apr 2015
The future of Moore's Law at 50
In this week's Computer Weekly, Moore's Law – the seminal forecast by Intel founder Gordon Moore that oversees technology development – is 50 years old. We look at its modern relevance and future implications. IT chiefs discuss whether Windows is still core to their strategy. And we look back at five years of government IT. Read the issue now. Continue Reading
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News
20 Apr 2015
Post Office failed to investigate account shortfalls before legal action, report claims
Post Office too quick to take legal action against subpostmasters, finds independent report Continue Reading
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News
16 Apr 2015
Pure e-commerce approach does not work for every retailer
Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway Continue Reading
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News
16 Apr 2015
Retailers should think of consumers as “omni-customers”, says OVS Spa
Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa Continue Reading
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E-Zine
13 Apr 2015
Taking stock of e-commerce systems
In this week's Computer Weekly, the first of our three-part buyer's guide to next generation e-commerce looks at managing inventory in multi-channel retailers. We highlight the six technology companies that are threats to the dominance of high-street banks. And we examine the top five issues in virtual machine backup. Read the issue now. Continue Reading
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News
31 Mar 2015
DDoS losses potentially £100k an hour, survey shows
DDoS attacks could expose 40% of businesses to losses of £100,000 or more an hour at peak times, a survey shows Continue Reading
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News
19 Mar 2015
Holland & Barrett outsources data handling to ITC Infotech
IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information Continue Reading
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News
19 Mar 2015
Target agrees to $10m breach compensation
US retailer Target has agreed to a $10m compensation package for victims of its 2013 data breach Continue Reading
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News
06 Mar 2015
Sharing Economy UK launched to champion digital businesses
New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading
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Feature
02 Mar 2015
Cyber crime: What every business needs to know
Computer Weekly gets the low-down on cyber crime from law enforcement officers and investigators Continue Reading
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News
24 Feb 2015
UK consumers lack confidence in data protection, study finds
UK consumers do not believe businesses or governments do enough to protect their data, according to to Symantec’s State of Privacy report Continue Reading
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News
19 Feb 2015
CIO interview: Paul Coby, IT director, John Lewis Partnership
Technology is an essential ingredient to the success of John Lewis, and the retailer is ploughing £100m into IT initiatives in 2015 Continue Reading
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News
09 Feb 2015
The more IT changes, the more technology issues remain the same
In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little Continue Reading
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News
04 Feb 2015
IoT could be key to farming, says Beecham Research
The internet of things could be key to the farming industry meeting the challenge of increasing food production by 70% by 2050, says report Continue Reading
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News
04 Feb 2015
Tesco Bank suffers computer problems
Tesco Bank customers are the latest to suffer as a result of IT problems Continue Reading
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News
03 Feb 2015
Post Office CIO would talk to any subpostmaster about IT problems, promises CEO
The CEO of the Post Office defended the organisation’s support for users of its accounting system in a select committee inquiry into alleged problems Continue Reading
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News
27 Jan 2015
Harrods invests in digital to entice customers
Harrods is investing in digital screen and publishing technologies to engage with its customers Continue Reading
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News
22 Jan 2015
Developing software for smartwatches - how Hailo approached the problem
One of the developers for black cab booking app Hailo talks about the challenges of developing for wearables such as smartwatches Continue Reading
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News
21 Jan 2015
Cancer Research UK trials contactless donations
Cancer Research UK installs four smart charity shop windows to enable contactless donations Continue Reading
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News
21 Jan 2015
MPs force inquiry into Post Office subpostmaster mediation scheme
MPs force inquiry into Post Office scheme to redress grievances of subpostmasters claiming to have been wrongly punished for false accounting Continue Reading
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News
15 Jan 2015
Supplier relationship management lessons from the car industry
IT can learn a lot from the car industry, which has transformed supplier relationship management Continue Reading
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Photo Story
14 Jan 2015
NRF 2015: how retailers are using technology to engage with customers
The National Retail Federation (NRF) conference 2015 took place in New York City between 11-14 January and Computer Weekly was on the ground reporting on all the trends from the show Continue Reading
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News
14 Jan 2015
Tesco embarks on image recognition technology for product placement
Tesco is looking to pilot image recognition software to improve product placement in its stores Continue Reading
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News
13 Jan 2015
Technology should complement traditional merchandising, says Hershey’s
Retailers adopting innovative technology need to consider how it might affect traditional ways of merchandising at the point of sale Continue Reading
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News
13 Jan 2015
Levi Strauss & Co thinks mobile first
Levi Strauss & Co, the company known for Levi’s denim jeans, is thinking mobile first as part of its omni-channel retailing strategy Continue Reading
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News
13 Jan 2015
Obama calls for single US data breach notification law
The US president is calling for a single US data breach notification law as part of proposed legislation to improve data security Continue Reading
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News
13 Jan 2015
John Lewis to trial location technology for click and collect
John Lewis plans to trial a micro-location technology to improve its click and collect service Continue Reading
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News
24 Dec 2014
Quiksilver expands e-commerce and sees 65% increase in revenue
Sports brand Quiksilver has seen a 65% increase in revenue after expanding its cloud-based e-commerce platform Continue Reading
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News
23 Dec 2014
Why are retailers breaking online delivery promises?
The Christmas period has seen a wave of UK retailers’ technology failing to meet the basic needs of customers Continue Reading
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News
22 Dec 2014
Top 10 CIO interviews of 2014
The top technology chiefs in the UK shared their opinions and experiences of modern IT leadership Continue Reading
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News
08 Dec 2014
M&S turns to predictive analytics to keep shelves stocked over Christmas
Marks & Spencer is using predictive analytics to keep shelves stocked with mince pies and turkeys over Christmas. Continue Reading
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News
03 Dec 2014
UKtech50 2014 - The most influential people in UK IT
Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT Continue Reading
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Photo Story
03 Dec 2014
Computer Weekly UKtech50: Rising Stars 2014
Chosen by the Computer Weekly team from people we’ve met over the past 12 months, here are our five rising stars of 2014 Continue Reading
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News
03 Dec 2014
CIO Interview: Dustan Steer, IT director, Ted Baker
Dustan Steer, IT director for clothes brand Ted Baker, talks about upgrading the company's enterprise resource planning system Continue Reading
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News
19 Nov 2014
Asda opens technology centre in Leeds
Asda opens a technology centre in its Leeds head office to provide a more streamlined service for online customers Continue Reading
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Photo Story
14 Nov 2014
Retail technology – what’s hot?
The world of retail technology is looking hotter than ever from gimmicky augmented reality penguins to serious CCTV solutions. Here’s the Computer Weekly roundup of the potentially disruptive technologies which are hitting the retail market. Continue Reading
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News
12 Nov 2014
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk Continue Reading
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E-Zine
07 Nov 2014
CW Europe - November 2014 Edition
In this issue of CW Europe find out the winners of our Best of VMworld Europe 2014 user awards, which were recently unveiled at an awards ceremony in Barcelona. Find out why all of our five winners were crowned champions at VMworld Europe 2014, along with two honorable mentions due to a high number of quality projects. Continue Reading
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News
07 Nov 2014
Home Depot traces credit card data hack to supplier compromise
US retailer Home Depot reveals its recent data breach was linked to a compromised supplier’s credentials Continue Reading
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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News
24 Oct 2014
Amazon reports tough quarter despite sales increase
Amazon reported a 20% year-on-year increase in third-quarter sales to $20.58bn, but also posted a net loss of $437m Continue Reading
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News
22 Oct 2014
Firms lack technology for workforce of the future
European businesses will rely increasingly on freelance, geographically dispersed employees as they vie to attract the top skills to their organisations over the next 5 years. Continue Reading
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Feature
22 Oct 2014
Social media for communication inside the enterprise
Companies have long used social media technology such as Facebook and Twitter to reach more customers – but how are businesses using it internally? Continue Reading
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News
21 Oct 2014
US retailer Staples investigates possible data breach
US retailer Staples confirms it is investigating a possible credit and debit card breach Continue Reading
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News
16 Oct 2014
UK is prime target for cyber attacks, says FireEye
The UK has been greatest target of advanced cyber attacks in Europe, the Middle East or Africa in the first half of 2014, report shows Continue Reading
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News
15 Oct 2014
B&Q launches online kitchen planning and design tool
The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online Continue Reading
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News
13 Oct 2014
Cybercrime fighters to target kingpins, says top EU cyber cop
International cybercrime fighters are to focus on the relatively small number of top malware producers, says Europe's top cyber cop Continue Reading
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News
10 Oct 2014
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading
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News
07 Oct 2014
Timberland focuses on online customer experience
After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience Continue Reading
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News
07 Oct 2014
L’Oreal aligns technology with the business to work faster
L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile Continue Reading
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News
07 Oct 2014
Mothercare uses mobile to engage with customers, not just to sell
Mothercare is continuing to use mobile to improve customer service and engage with users Continue Reading
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News
01 Oct 2014
European firms far from ready for new data rules, study shows
As European authorities aim to ratify revised data protection rules by 2015, many firms have a lot to do to comply Continue Reading
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News
30 Sep 2014
Oracle OpenWorld 2014: Toms expands global e-commerce
Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience Continue Reading
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News
29 Sep 2014
Case study: Deutsche Post DHL develops software contract templates to reduce costs
Deutsche Post DHL has created contract templates to manage software costs. Computer Weekly speaks to the people leading the initiative Continue Reading
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News
25 Sep 2014
Bash bug could be bigger threat than Heartbleed
A bug in the Bash command prompt software used by many Unix computers could be a greater threat than Heartbleed. Continue Reading
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News
23 Sep 2014
UKtech50 2014 - help us choose the 50 most influential people in UK IT
Computer Weekly is launching the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT - tell us your nominations Continue Reading
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News
22 Sep 2014
Conficker infections an indictment of IT security, says CWG
Conficker worm infections reflect the “sad state of affairs of IT security”, says the Conficker Working Group Continue Reading
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News
22 Sep 2014
Home Depot under fire for data breach notification
US retailer Home Depot criticised for delays in telling customers their payment card details may have been compromised Continue Reading
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News
16 Sep 2014
Muji takes on cloud platform to increase sales
Retailer Muji is using a cloud-based platform from IT services firm Infosys to help it understand customers and target sales Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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News
12 Sep 2014
Retailers need to adopt ‘fail fast’ attitude to technology
Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly Continue Reading
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News
11 Sep 2014
Boots to roll out real-time stock visibility in coming weeks
Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana Continue Reading
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News
11 Sep 2014
John Lewis sales reflect omni-channel growth
John Lewis and Waitrose have attributed an increase in sales and customers to their growing omni-channel offerings Continue Reading
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News
10 Sep 2014
UK retailers must invest more in digital technologies
The UK’s biggest retailers are ‘under-investing’ in in-store digital technologies Continue Reading
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News
05 Sep 2014
EasyJet sheds 'scrum' image with hybrid IT
EasyJet’s reservation system could not provision for allocated seating, so the airline added a feature on Azure Continue Reading