IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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Feature
23 Oct 2023
Jaguar TCS Formula E racing team making breakthroughs that will fine-tune electric road vehicles
The Jaguar TCS Formula E racing team is using software and digital simulations to continually improve its electric racing cars, leading to better performing electric vehicles on our roads Continue Reading
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News
20 Oct 2023
Collaboration paramount in KPN’s successful business transformation
KPN tells Oracle CloudWorld 2023 how it transformed when its legacy systems became obstacles to supporting its customers on their digital journeys Continue Reading
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News
20 Oct 2023
Belgian researchers raise speed limit in European datacentres
Researchers have developed a prototype of an optical receiver that will help datacentres process data at a much higher rate Continue Reading
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News
20 Oct 2023
Computer Weekly contributor named Godfather of UK Security
Advent IM founder Mike Gillespie was among those honoured at the eighth annual Security Serious Unsung Heroes Awards Continue Reading
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News
19 Oct 2023
Fears grow over extent of Cisco IOS XE zero-day
Researchers have identified spiking numbers of victims of a recently disclosed Cisco zero-day, as users of the networking supplier’s IOS XE software are urged to take defensive measures Continue Reading
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News
18 Oct 2023
What are the cyber risks from the latest Middle Eastern conflict?
The outbreak of war between Hamas and Israel in October 2023 has seen a wide variety of accompanying cyber attacks from hacktivists and other groups. We look at the risks to organisations Continue Reading
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News
18 Oct 2023
Former Post Office executive admits he wouldn’t sign unfair contract he pushed on subpostmasters
Former contract manager said contract that subpostmasters had to sign with Post Office “put them on the hook” for everything Continue Reading
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News
17 Oct 2023
Five Eyes issues five tips on thwarting nation state threats
Intelligence chiefs from the UK, Australia, Canada, New Zealand and the US have published guidance on building resilience against nation state cyber threats Continue Reading
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News
17 Oct 2023
Countrywide Healthcare manages Meraki with Highlight
The supplier of medical and janitorial equipment selected managed service that connects to its Cisco Meraki system via a single API Continue Reading
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News
17 Oct 2023
Alert sounded over dangerous Cisco IOS XE zero-day
Cisco warns customers using its IOS XE software of a newly discovered vulnerability that could enable a threat actor to take over their systems Continue Reading
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News
17 Oct 2023
What it takes to succeed in DevSecOps
Providing engineering leadership and balancing between speed and security are some areas that organisations will need to focus on in their DevSecOps journey Continue Reading
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Feature
16 Oct 2023
Why the human factor is critical to ITOps success
Digitisation often means deploying software at pace. Along with tooling, IT leaders need to consider skills and training Continue Reading
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News
13 Oct 2023
US SEC launches probe into mass MOVEit breach
Progress Software is facing an investigation from the SEC for the breach of its MOVEit tool, as well as dozens of legal battles resulting from the exfiltration of personal data from the roughly 2,000 organisations affected Continue Reading
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News
13 Oct 2023
‘Angry’ lawyer warned against Post Office computer investigation in 2010 email
Angered by his exclusion from an important discussion, former Royal Mail lawyer told colleagues of the risks to the Post Office if, as planned, they publicly investigate allegations against its computer system Continue Reading
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News
12 Oct 2023
Scottish biometrics watchdog outlines police cloud concerns
Police Scotland’s response to the biometrics commissioner’s formal information notice ‘did not ameliorate’ his concerns about the sovereignty and security of the sensitive biometric information being uploaded to cloud infrastructure that is subject to intrusive US surveillance laws Continue Reading
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News
09 Oct 2023
VMware reaffirms commitment to Tanzu
VMware CEO Raghu Raghuram emphasises the importance of having an infrastructure stack capable of supporting applications, with VMware Tanzu playing a pivotal role Continue Reading
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News
05 Oct 2023
Microsoft: Nation-state cyber espionage on rise in 2023
Microsoft’s latest Digital Defence Report outlines how nation-state cyber activity has largely moved from destructive attacks to espionage and intelligence gathering Continue Reading
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News
04 Oct 2023
Lloyds Bank launches digital identity app
Lloyds Bank has launched a digital identity app with tech startup Yoti, after it invested £10m in the firm Continue Reading
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News
04 Oct 2023
ICO issues guidance on workplace surveillance
Guidance on employee monitoring covers how employers can conduct their digital surveillance lawfully, transparently and fairly, and warns against businesses intruding on their workers’ private lives Continue Reading
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News
03 Oct 2023
IT decision-makers confident they can handle tech disruptions
The majority of IT decision-makers polled in a recent survey have admitted their organisations has been adversely affected by IT failures Continue Reading
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News
03 Oct 2023
Amnesia hides names of individuals behind Post Office’s ‘head on a spike’ strategy
Former Post Office lawyer deflects individual responsibility for a strategy that crushed subpostmasters, blaming the organisation as a whole Continue Reading
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News
03 Oct 2023
CIISec scores DSIT funding to expand successful CyberEPQ scheme
DSIT has committed to enhanced funding to expand CIISec’s CyberEPQ education programme after recording excellent results to date Continue Reading
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News
29 Sep 2023
First subpostmaster Horizon conviction overturned in Scotland
Scotland has seen its first Post Office Horizon conviction overturned, taking the UK total to 92 Continue Reading
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News
29 Sep 2023
Government ‘breached privacy’ of Horizon victims with compensation offer, says lawyer
The government breached the privacy of victims of the Post Office Horizon scandal through making a compensation offer public Continue Reading
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News
29 Sep 2023
Scottish watchdog urges wider biometric oversight
Scotland’s biometrics watchdog urges Scottish Parliament to extend oversight of biometric information to include the entire criminal justice system, not just police Continue Reading
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News
28 Sep 2023
Businesses disconnected from realities of API security
Business leaders feel confident they’ve got a handle on API security, but at the same time, incidents are through the roof, according to a report Continue Reading
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Feature
28 Sep 2023
Automated cloud IR: Empowering cyber with AI-powered playbooks
As cyber threats increasingly target cloud infrastructure, demand for robust and reliable incident response measures is through the roof. Find out why you might want to consider bringing artificial intelligence into play Continue Reading
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News
27 Sep 2023
Post Office had no interest in subpostmaster welfare when taking legal action, says Fujitsu memo
Fujitsu memo reveals Post Office didn’t care how legal action would affect its subpostmasters as it placed the reputation of its computer system before their welfare Continue Reading
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News
27 Sep 2023
Researchers offer free threat briefings on Vegas casino hackers
Permiso, a cloud detection and response startup, is making its threat intel team available to speak on Scattered Spider, the group behind recent cyber attacks on MGM Resorts and Caesars Entertainment Continue Reading
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News
27 Sep 2023
City of Las Vegas masters cyber incident response with Darktrace
The high-rolling city of Las Vegas experiences unique cyber security challenges rarely seen elsewhere. CIO Mike Sherwood reveals how he turned to Darktrace to help address incidents quicker and with confidence Continue Reading
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News
26 Sep 2023
Cover-ups still the norm in the wake of a cyber incident
Almost half of organisations that have experienced a cyber incident did not report it to the appropriate authorities, according to a report Continue Reading
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News
26 Sep 2023
Crest and IASME to deliver upcoming NCSC Cyber Exercise programme
Crest and IASME have been tasked with assuring that security services providers signing up to a soon-to-launch NCSC Cyber Incident Exercising scheme are up to the job Continue Reading
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News
22 Sep 2023
Annual Security Serious Awards nominations announced
Annual Security Serious Awards will recognise the professionals and organisations doing the most to safeguard and advance cyber security, as well as those committed to diversity and mental health in the industry Continue Reading
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Opinion
22 Sep 2023
Fear is the mind-killer: Governance key to safety in the cyber dunes
Whether you’re tasked with protecting your organisation against cyber threats or ravenous subterranean worms, getting the basics of governance and risk management right counts for a lot and choosing the right framework will remove a huge burden from security teams and executives Continue Reading
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News
21 Sep 2023
Poor digital experience a blocker for cyber resilience
Organisations that neglect the digital employee experience are not only vulnerable to employee attrition, but putting themselves at increased cyber risk, an Ivanti report finds Continue Reading
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Feature
20 Sep 2023
Toyota car plant outage shows database capacity planning is vital
How could database deletes and re-organisation take out car production for 36 hours at 14 plants? We drill down into the details of database capacity planning Continue Reading
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News
20 Sep 2023
Organisations failing to proactively address insider cyber risk
Organisations are spending less than 10% of their annual security budgets on trying to solve one of the costliest problems in cyber: insider risk Continue Reading
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News
18 Sep 2023
Government offers £600,000 to subpostmasters with overturned convictions
Subpostmasters wrongfully convicted of financial crimes based on evidence from faulty Horizon software will be offered £600,000 compensation by government Continue Reading
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News
14 Sep 2023
BlackCat on the hook for cyber attack that crippled Vegas casinos
The ALPHV/BlackCat ransomware operation claimed responsibility for an attack that forced MGM Resorts to shut down systems at some of Las Vegas’ most popular gambling venues Continue Reading
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Feature
14 Sep 2023
CIO interview: Petra Tesch, Vizrt
Straight-talking when it comes to getting her messages across to the wider company, Vizrt CIO Petra Tesch revels in transformation and communication Continue Reading
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News
13 Sep 2023
NCSC and ICO sign MoU to forge deeper collaborative links
The scope of the MoU signed by the NCSC and the ICO includes collaboration on new cyber regulations and guidance, and how to support cyber attack victims appropriately and minimise regulatory penalties Continue Reading
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News
13 Sep 2023
Patch Tuesday: Microsoft fixes zero-days in Word and Streaming Service
September 2023 brings a light Patch Tuesday, with two zero-days and five critical vulnerabilities listed in the latest release Continue Reading
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News
13 Sep 2023
Cisco tightens link between observability and security
The company's observability platform now offers a way for IT decision-makers to understand the impact of security issues Continue Reading
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News
13 Sep 2023
ExtraHop open sources 16 million rows of threat domain data
NDR specialist ExtraHop says making its entire machine learning dataset available for anybody to view will help organisations better defend against cyber attacks originating from malicious domains generated by algorithms Continue Reading
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News
12 Sep 2023
US casino giant MGM Resorts battles 36-hour outage after cyber attack
Multiple systems at US hotel and casino operator MGM went down in the wake of the incident on 10 September, crippling several of Las Vegas’ most prominent casinos Continue Reading
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News
12 Sep 2023
European enterprises to spend more on generative IT to close gap on US
European organisations are upping their spending on generative AI innovation, but face challenges recruiting the right people to support this Continue Reading
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News
11 Sep 2023
UK boardrooms and CISOs increasingly aligned on cyber risks
Board members and CISOs in UK organisations seem to be working together much better, but while this is an encouraging sign, there remain some areas of concern over how the two relate to each other Continue Reading
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News
11 Sep 2023
Salesforce and Zoom embrace ethical hackers. You should, too
Software companies Salesforce and Zoom discuss their successful bug bounty programmes, what they learned at a recent in-person hackathon in which they participated, and why others shouldn’t be scared of hackers Continue Reading
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Feature
08 Sep 2023
AI-powered cloud SIEM: Real-time threat intel boosts defences
Thanks to their advanced data analysis and predictive capabilities, AI and ML will be valuable protective tools going forward. Learn about the potential of AI-backed cloud SIEM technology Continue Reading
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News
08 Sep 2023
North Koreans using new zero-day to target security researchers
A threat actor linked to the North Korean government is continuing a long-running campaign targeting legitimate security researchers, using an as-yet undisclosed zero-day vulnerability to gain access to their victims Continue Reading
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News
08 Sep 2023
Sensitive NatWest customer files set to be returned after High Court agreement
Sensitive NatWest customer files set to be secured by bank after years in the home of a data breach whistleblower Continue Reading
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News
07 Sep 2023
Duplicate waypoints root cause of Nats subsystem failover
Processing of waypoints that determine when a flight enters and leaves UK airspace caused the air traffic system to report a critical error Continue Reading
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News
07 Sep 2023
Finnish government to bolster spending on cyber-AI defences
Finland’s government will increase spending on cyber security amid heightened threats from artificial intelligence-based attacks Continue Reading
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News
07 Sep 2023
Mainframe remains a positive force among IT leaders
BMC’s annual survey of mainframe users finds there is continued demand, but some are concerned over DevOps tooling Continue Reading
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News
07 Sep 2023
Singapore taps Lidar and laser scanning in remote building inspections
With the 3D data generated reality capture technologies, detailed inspections can be conducted remotely, eliminating the need for inspectors from technical authorities to be present onsite Continue Reading
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News
05 Sep 2023
Ryder Cup testbed to feature tech firsts in Rome
This year’s Ryder Cup will test out technology to improve how fans digitally consume the event while reducing the workload on IT teams Continue Reading
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News
05 Sep 2023
Plymouth Uni spearheads research into wind farm cyber resilience
Project hosted at the University of Plymouth in Devon aims to develop cyber security measures to protect the UK’s increasingly important offshore wind farm assets Continue Reading
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Opinion
04 Sep 2023
Ethical perspectives on ChatGPT
In the final of three essays, Marc Steen uses ChatGPT as a case study for how to use different ethical perspectives, and practical steps people can take to start incorporating ethics into their projects Continue Reading
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Podcast
01 Sep 2023
Digital service: A Computer Weekly Downtime Upload podcast
We speak to Harmeen Mehta, chief digital innovation officer at BT, about service management in digital transformation Continue Reading
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News
01 Sep 2023
Police Scotland five-year digital strategy approved
Police Scotland’s new strategy outlines how the force will approach and invest in its digital transformation over the next five years, but notes its ability to achieve its ambitions is subject to the availability of funding Continue Reading
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News
01 Sep 2023
Threat actors exploiting unpatched Juniper Networks devices
A series of vulnerabilities in Juniper Networks firewalls and switches appear to be being exploited in the wild to enable remote code execution, with thousands of devices thought to be exposed Continue Reading
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News
31 Aug 2023
Cisco expands customer experience services portfolio
Lifecycle services technology launched to give businesses ability to align priorities with clear and measurable outcomes to ensure their technology investments support their business, technology and operational goals Continue Reading
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Definition
30 Aug 2023
IT organization (information technology organization)
An IT organization (information technology organization) is the department within a company that's charged with establishing, monitoring and maintaining information technology systems and services. Continue Reading
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News
30 Aug 2023
Zurich Insurance slashes ServiceNow application development time
Insurance giant cuts time it takes to complete development of ServiceNow applications by days Continue Reading
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News
29 Aug 2023
Zero-day that forced Barracuda users to bin kit was exploited by China
Mandiant has published details of how a Chinese threat actor targeted high-profile users of Barracuda Networks' Email Security Gateway appliances, including government agencies of interest to Beijing's intelligence goals Continue Reading
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News
29 Aug 2023
Nats resorts to fail-safe manual process after technical hitch
Just a few hours of manual processing has resulted in a massive backlog in flights Continue Reading
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News
29 Aug 2023
Top-performing CISOs reserve time for professional development
Survey of chief information security officers conducted by Gartner sheds light on habits shared by the top-performing members of the profession Continue Reading
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Definition
28 Aug 2023
deputy CIO (deputy chief information officer)
Deputy CIO (chief information officer) is a role within some organizations that generally has responsibility for overseeing day-to-day information technology (IT) operations. Continue Reading
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News
28 Aug 2023
India gets ready for new data protection regime
The Digital Personal Data Protection Act will shape the way businesses collect, secure and use personal data as India looks to protect data privacy while driving innovation and economic growth Continue Reading
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News
24 Aug 2023
Google bets on AI-backed cyber controls for Workspace users
Zero-trust and digital sovereignty controls are the focus of a series of enhancements being made for Google Workspace users Continue Reading
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News
23 Aug 2023
Six subpostmaster appeals to be heard in Scottish court
Scottish court will hear appeals against the convictions of six former subpostmasters based on evidence from a Post Office computer system Continue Reading
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News
23 Aug 2023
St Helens Council in Merseyside hit by ransomware attack
St Helens Borough Council is investigating a suspected ransomware incident targeting its systems, and is advising residents to be on the alert for follow-on phishing attacks Continue Reading
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News
23 Aug 2023
Cyber attacks in 2023 develop quicker as average dwell times plummet
The median attacker dwell time shrunk from 10 to eight days in the first seven months of 2023, and in the case of ransomware attacks it is down to just five days Continue Reading
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News
22 Aug 2023
Met Police data platform £64m over budget
A freedom of information request has revealed that the Met’s Connect integrated record management system is running tens of millions over budget, and has already generated more than 25,000 support requests so far Continue Reading
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Opinion
22 Aug 2023
The right digital tools on the go for SMEs
SMEs should look out for business laptops that come with the performance, durability and easy management to empower their hybrid workforce to be more productive while on the move Continue Reading
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Opinion
22 Aug 2023
Alternative perspectives: relational and virtue ethics in tech
In the second of three essays, Marc Steen explores the benefits of grounding ethical considerations in an understanding of social and power dynamics, and how relational and virtue ethics can help Continue Reading
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News
21 Aug 2023
Red Hat CEO on AI moves and source code kerfuffle
Matt Hicks talks up Red Hat’s efforts to support generative AI adoption through OpenShift AI and weighs in on the issues surrounding the company’s decision to limit access to RHEL source code Continue Reading
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Definition
21 Aug 2023
logical partition (LPAR)
A logical partition (LPAR) is a subset of a computer's processor, memory and I/O resources that behaves much like a physical server. Continue Reading
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News
18 Aug 2023
More than 400 Liberty Global IT staff move to Infosys as part of €1.5bn contract
TV and broadband giant outsources the build and operation of its entertainment and connectivity platforms to Indian supplier in five year deal Continue Reading
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News
18 Aug 2023
NatWest customer calls bank’s handling of breach of his data ‘disgusting’
A second NatWest customer has contacted Computer Weekly after finding out from a whistleblower that his sensitive personal data has been in her home for 14 years Continue Reading
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Definition
16 Aug 2023
Terraform
HashiCorp Terraform is an infrastructure as code (IaC) software tool that allows DevOps teams to automate infrastructure provisioning using reusable, shareable, human-readable configuration files. Continue Reading
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News
16 Aug 2023
Accenture’s Brussels AI lab to focus on European public sector and health
Accenture will use its Brussels AI lab to test AI and generative AI's application in the European public sector Continue Reading
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News
16 Aug 2023
NCSC expands Cyber Incident Response service more widely
The NCSC has added a level to its CIR programme to enable more cyber attack victims to take advantage of the service, which offers access to assured incident response specialists Continue Reading
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News
16 Aug 2023
ITAM influence on cyber risk becoming a factor in credit ratings
Credit agency S&P Global Ratings warns that organisations that pay inadequate attention to IT asset management as a factor in their cyber risk management processes may find their creditworthiness takes a dive Continue Reading
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News
15 Aug 2023
London calling as Zoom opens hub heralding new era of modern work
Communications tech provider makes latest evolutionary step having gained reputation as breakthrough pandemic collaboration company, opening doors on hub in UK capital to support hybrid ways of working Continue Reading
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News
15 Aug 2023
Bank of England core system experiences outage
The “beating heart” of the UK financial system stopped after a technical issue Continue Reading
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News
12 Aug 2023
Datacentre management vulnerabilities leave public clouds at risk
At the annual DEF CON hacking convention, researchers from Trellix have disclosed multiple vulnerabilities in key datacentre products underpinning the world’s public cloud infrastructure Continue Reading
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News
10 Aug 2023
Google speeds up security update frequency for Chrome
Changes to Google’s security update policy are supposed to help close the gap in which cyber criminals can exploit n-day vulnerabilities Continue Reading
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Feature
09 Aug 2023
CTO interview: Gavin Rea, Gulf Bridge International
GBI ensures service continuity of submarine cable networks, which bring high-speed internet to the Gulf states, supporting the region’s ambitious plans to be one of the world’s leading poles for technological innovation Continue Reading
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News
08 Aug 2023
Workplace monitoring needs worker consent, says select committee
Employers looking to monitor their employees through connected devices should only to so with the consent of those affected due to negative impacts such surveillance can have on work intensification and mental health Continue Reading
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News
08 Aug 2023
Many UK organisations considering ChatGPT bans on employee devices
More than 60% of organisations in the UK have either banned, or are considering banning, the use of generative AI tools on employee- or business-owned devices Continue Reading
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Opinion
08 Aug 2023
Ethics as a process of reflection and deliberation
In the first of three essays, Marc Steen outlines a three-step process for how organisations can practically integrate ethics into their IT projects and how different ethical perspectives can inform tech development Continue Reading
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News
07 Aug 2023
Microsoft fixes Azure flaw that was subject of researcher criticism
Microsoft has confirmed a potentially-dangerous flaw in the Azure platform has now been fully fixed, and moved to reassure customers that despite criticism it is committed to responsible disclosure and timely fixes Continue Reading
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Definition
07 Aug 2023
sustainability risk management (SRM)
Sustainability risk management (SRM) is a business strategy that aligns profit goals with a company's environmental, social and governance (ESG). Continue Reading
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News
04 Aug 2023
Log4Shell, ProxyShell still among most widely exploited flaws
Statistics released by the collective Five Eyes cyber agencies reveals insight into the most exploited vulnerabilities of 2022, and unsurprisingly there are some old ‘friends’ on the list Continue Reading
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News
04 Aug 2023
Biden’s SBOM mandate a ‘shot heard around the world’, report says
Two years and three months after Joe Biden mandated new standards in supply chain security, over 40% of UK respondents to a survey say they have implemented new SBOM policies in direct response Continue Reading
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Definition
03 Aug 2023
policy engine
A policy engine is a software component that allows an organization to create, monitor and enforce rules about how network resources and the organization's data can be accessed. Continue Reading
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News
03 Aug 2023
Scottish NHS trust ducks fine after staff shared patient data via WhatsApp
NHS Lanarkshire has been issued a formal reprimand by the ICO after staff members used WhatsApp to share patients’ personal data with one another Continue Reading
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News
02 Aug 2023
Ivanti MDM users told to patch against two dangerous flaws
Users of Ivanti’s mobile device management platform have been warned to act now to patch two vulnerabilities that were chained by a threat actor in a series of cyber attacks on the Norwegian government Continue Reading
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Opinion
31 Jul 2023
AI has a place in cyber, but needs effective evaluation
Organisations that don’t leverage AI-based security solutions will find themselves more vulnerable than those that do., but cyber pros still need to ensure they can effectively evaluate AI-enhanced tech to ensure it meets their use case Continue Reading