IT for telecoms and internet organisations
Telecoms is one of the largest business sectors, and communications providers often have large IT budgets and are early adopters of new technologies. Our news and analysis of this important industry looks at how telecommunications firms, ISPs and other internet companies are using IT, and the regulatory issues that affect the services they provide.
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News
12 Jun 2024
Nordic innovators look to revive the zombie subscriber population
Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
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News
03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy
Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading
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News
20 Dec 2022
Four-day working week set to stay at Atom bank
Challenger bank Atom has formalised a four-day working week policy after a successful trial Continue Reading
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Opinion
19 Dec 2022
Security Think Tank: 2022 brought plenty of learning opportunities in cyber
At the end of another busy 12 months, Turnkey Consulting’s Andrew Morris sums up some of the most important takeaways for cyber pros Continue Reading
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News
14 Dec 2022
Advanced Azov data wiper likely to become active threat
Check Point deep dives into an emergent data wiper strain known as Azov, which is making waves with hundreds of new samples being submitted to VirusTotal daily Continue Reading
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News
14 Dec 2022
Ethical hackers flex their muscles in 2022
Ethical hackers working through HackerOne programmes found 21% more vulnerabilities in 2022 than in 2021 Continue Reading
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News
14 Dec 2022
Microsoft fixes two zero-days in final Patch Tuesday of 2022
December’s Patch Tuesday is typically a light month for Microsoft, and this year proved no exception, but there are still several critical issues worth addressing, and two zero-days for defenders to pore over Continue Reading
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News
13 Dec 2022
EU issues draft data adequacy decision in favour of US
The European Commission has concluded that the United States does ensure an adequate level of protection for personal data transferred from the European Union and will now launch the process towards the adoption of an adequacy decision Continue Reading
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News
13 Dec 2022
The nature of the CISO role will be in flux in 2023
As cyber risk outpaces organisational defences, and cyber attacks and breaches cause more and more damage, the nature of the CISO role is entering a state of flux, according to a report Continue Reading
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News
13 Dec 2022
More Uber data exposed in possible supply chain attack
A second incident affecting ride-sharing app Uber appears to have originated through a third party in a supply chain attack Continue Reading
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Opinion
13 Dec 2022
Onwards to 6G - the UK government's 'bold plan' for a connected Britain
The UK telecoms minister outlines the government's thinking on developing a digital infrastructure for the connected age Continue Reading
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News
12 Dec 2022
Cloud-based fingerprint system for UK police nears completion
Police Digital Service announces that a new cloud-based fingerprint system developed under its Transforming Forensics programme is nearly complete, but data protection concerns around the use of US-based cloud providers remain Continue Reading
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Opinion
12 Dec 2022
Security Think Tank: Embrace prioritisation, people, imperfections
Security and IT professionals should try to make peace with their imperfections in 2023, says Nominet CISO Paul Lewis Continue Reading
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News
09 Dec 2022
Iranian APT seen exploiting GitHub repository as C2 mechanism
A subgroup of the Iran-linked Cobalt Mirage APT group has been caught taking advantage of the GitHub open source project as a means to operate its latest custom malware Continue Reading
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News
09 Dec 2022
Online Safety Bill returns to Parliament
MPs and online safety experts have expressed concern about encryption-breaking measures contained in the Online Safety Bill as it returns to Parliament for the first time since its passage was paused in July Continue Reading
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Opinion
09 Dec 2022
Security Think Tank: 2022 changed how we thought about resilience
Increasing cyber resilience is at the heart of the people-processes-technology triangle, and 2022 saw shifts in all three of these aspects, says PA Consulting’s Sharon Shochat Continue Reading
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News
08 Dec 2022
Consumers to get new protections against dodgy apps
Government’s new code of practice will impose new privacy and security measures on app store operators and developers Continue Reading
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News
08 Dec 2022
Apple to tap third party for physical security keys
Apple is launching a number of new security protections, including the addition of third-party-provided hardware security keys Continue Reading
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News
07 Dec 2022
Google, MS, Oracle vulnerabilities make November ’22 a big month for patching
Vulnerabilities affecting the likes of Google, Microsoft and Oracle proved particularly troublesome in November Continue Reading
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Opinion
07 Dec 2022
Security Think Tank: As cyber pros, we need to articulate our needs better
There is always a lot to learn about security, but one of the most important lessons may not relate to technology at all, says Petra Wenham Continue Reading
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News
06 Dec 2022
Don’t become an unwitting tool in Russia’s cyber war
Researchers have turned up evidence that enterprise networks are being co-opted by Russian threat actors to launch attacks against targets in Ukraine. How can you avoid becoming an unwitting tool in a state-backed attack? Continue Reading
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News
05 Dec 2022
Fake investment ads persist on Meta’s social networks
Online adverts for investment scams relating to property and crypto assets are still getting past measures designed to stop them Continue Reading
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News
02 Dec 2022
Twitter ‘replacement’ Hive Social shuts off service in privacy alert
Hive Social, a recently established social media network, has temporarily closed its servers to address deep structural privacy issues identified by ethical hackers Continue Reading
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News
01 Dec 2022
LastPass probes new cyber incident related to August attack
The August 2022 cyber attack on LastPass seems to have begat another incident, according to company CEO Karim Toubba Continue Reading
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Opinion
01 Dec 2022
Ransomware: Is there hope beyond the overhyped?
Up-and-coming cyber concepts attack surface management and security mesh architectures seem to hold some promise in tackling ransomware, but they are a little way off maturity Continue Reading
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News
30 Nov 2022
Microsoft 365 banned in German schools over privacy concerns
German schools cannot legally use Microsoft Office 365 over lack of clarity about how data is collected, shared and used, as well as the potential for unlawful transfer of European citizens’ personal data to the US Continue Reading
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News
30 Nov 2022
Latest LockBit ransomware versions have wormable capabilities
Sophos researchers have reverse-engineered the Lockbit 3.0 ransomware, shedding new light on its evolving capabilities and firming up links with BlackMatter Continue Reading
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News
30 Nov 2022
NIS regulations to be extended to cover MSPs
The UK government is moving ahead with plans to update the Network and Information Systems regulations to bring outsourcers and MSPs into scope Continue Reading
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Opinion
30 Nov 2022
Think technology, process, human risk to manage ransomware
Effective ransomware handling boils down to three core areas – technology, process and human risk Continue Reading
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News
29 Nov 2022
‘Legal but harmful’ clause dropped from Online Safety Bill
Online Safety Bill’s ‘legal but harmful’ provision will be dropped by the UK government in favour of public risk assessments, tools to help users control the content they consume, and new criminal offences around self-harm Continue Reading
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Feature
29 Nov 2022
How gamifying cyber training can improve your defences
Security training is the cornerstone of any cyber defence strategy. With ever-escalating online threats, it is now more important than ever that this training is an engaging experience Continue Reading
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News
27 Nov 2022
Plexal inducts six into cyber leadership scheme
Tech innovation hub Plexal is expanding its Cyber Runway programme with a new Ignite strand dedicated to supporting high-potential security leaders Continue Reading
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News
25 Nov 2022
Data management, backup becoming the CISO's responsibility
More and more CISOs are taking on responsibility for wider data management strategies, and this trend looks set to grow next year Continue Reading
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News
24 Nov 2022
Meta faces UK lawsuit over surveillance business model
The High Court case against Meta could set a precedent for millions of UK users to object to their personal data being collected and processed for advertising purposes Continue Reading
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Opinion
24 Nov 2022
Your staff are the frontline in your ransomware fight
As part of a solid cyber defence plan, the CISO must make sure that the frontline within the organisation is prepared for an attack, says Theodore Wiggins of Airbus Protect Continue Reading
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News
23 Nov 2022
UK police arrest 120 in largest-ever cyber fraud crackdown
The administrator and more than 100 users of the iSpoof.cc cyber fraud website have been arrested in a major counter-fraud operation led by the Metropolitan Police Continue Reading
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News
23 Nov 2022
AI accountability held back by ‘audit-washing’ practices
Algorithmic auditing will be useless in holding artificial intelligence accountable until there are common standards, approaches and goals that scrutinise systems at each stage of development and deployment, says think-tank Continue Reading
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News
23 Nov 2022
South Korea data adequacy pact brings £15m Brexit bonus
UK government finalises a data adequacy agreement with South Korea, saying it will unlock a post-Brexit business bonus of just under £15m Continue Reading
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News
22 Nov 2022
Ducktail spins new tales to hijack Facebook Business accounts
The increasingly active Ducktail cyber crime operation is refining its operations, seeking new methods to compromise its victims’ Facebook Business accounts Continue Reading
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News
22 Nov 2022
Killnet DDoS hacktivists target Royal Family and others
Russia-aligned hacktivists targeted multiple UK websites, including those of the Royal Family, in a new campaign of DDoS attacks Continue Reading
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News
22 Nov 2022
C-suite mystified by cyber security jargon
Malware, supply chain attack, zero-day, IoC, TTP and Mitre ATT&CK are just some of the everyday terms that security pros use that risk making the world of cyber incomprehensible to outsiders Continue Reading
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News
18 Nov 2022
Is Elon Musk’s Twitter safe, and should you stop using it?
With a litany of security and compliance issues exposed and in many cases caused by Elon Musk’s takeover of social media platform Twitter, some may be asking if it’s still safe or appropriate to use Continue Reading
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News
17 Nov 2022
Brexit deregulation will make UK next Silicon Valley, vows Hunt
Chancellor vows to revolutionise how the IT industry is regulated to spur competition, investment and innovation in a technological ‘Big Bang’ Continue Reading
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News
17 Nov 2022
Another Log4Shell warning after Iranian attack on US government
The breach of a US federal body by an Iranian threat actor exploiting the Adobe Log4j Log4Shell vulnerability has prompted a fresh flurry of patching Continue Reading
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News
16 Nov 2022
Global network fragmentation a source of increasing risk
Risk consultancy’s report says the weaponisation of cyber space and geopolitical clashes herald a breakdown of global networks into distinct regional or national architectures Continue Reading
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Opinion
16 Nov 2022
Security Think Tank: Ransomware defences: An extended to-do list
Strategies to extend ransomware protection beyond backups and intrusion detection must centre dark web monitoring, among other things Continue Reading
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News
15 Nov 2022
APP fraud volumes expected to double by 2026, says report
Losses to authorised push payment fraud in the UK are expected to climb to over $1.5bn in the next four years. Meanwhile, the NAO accuses the Home Office of lagging on progress to tackle the issue Continue Reading
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Opinion
14 Nov 2022
Security Think Tank: Let’s be transparent about ransomware
Greater transparency regarding ransomware attacks, including details about attack methods used and what kinds of assets were compromised, would likely help the community prevent future attacks Continue Reading
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News
13 Nov 2022
Online scam victims lose an average of £1,000 each
New data from the National Fraud Intelligence Bureau shows victims of online fraud lose an average of £1,000 per person Continue Reading
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Opinion
11 Nov 2022
Cyber insurance: The good, the bad and the ugly
Most cyber insurance contracts are innately flawed because they exclude losses arising from state-backed cyber attacks, and this will make proper attribution even more important in the future, says Cisco Talos’ Martin Lee Continue Reading
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News
11 Nov 2022
Volume of self-reported breaches to ICO jumps 30%
The number of self-reported breaches to the UK’s Information Commissioner’s Office soared by nearly 30% in the 12 months to 30 June 2022 Continue Reading
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Feature
11 Nov 2022
An encouraging new conversation around sustainable IT, says Nordic CIO
What started as a whisper a decade ago has become distinctly audible chatter among IT leaders sharing best practices on how to protect the environment Continue Reading
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Opinion
11 Nov 2022
Security Think Tank: To stop ransomware, preparation is the best medicine
You can’t ‘stop’ ransomware, but you can do a lot to keep yourself from becoming ensnared when it strikes Continue Reading
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News
10 Nov 2022
Scrutinising AI requires holistic, end-to-end system audits
Understanding the full impacts of artificial intelligence requires organisations to conduct end-to-end social and technical audits of their systems, but the process comes with a number of challenges Continue Reading
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News
09 Nov 2022
Microsoft serves smorgasbord of six zero-days
November’s Patch Tuesday fixes significantly fewer vulnerabilities of late, but includes six actively-exploited zero-days, three of them of critical severity Continue Reading
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News
09 Nov 2022
Qualcomm, Renault go up a gear in electric vehicle partnership
Leading car manufacturer and mobile technologies firm announce plan to enter a strategic long-term cooperation, encompassing co-development of high-performance computing platforms based on Snapdragon Digital Chassis Solutions for next generation of software-defined vehicles Continue Reading
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Opinion
09 Nov 2022
Security Think Tank: Anti-ransomware strategies should be as easy as ABC
When developing and implementing ransomware protection strategies, the importance of paying thorough attention to security measures you might consider elementary cannot be understated Continue Reading
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News
07 Nov 2022
How Globe is driving data analytics with Snowflake
The largest telco in the Philippines has moved its on-premise data warehouse to Snowflake to address scalability challenges and improve customer experience Continue Reading
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Opinion
07 Nov 2022
To fight ransomware, we must treat digital infrastructure as critical
Ransomware defence is failing because we don’t view our digital infrastructure in the same way as our physical infrastructure, argues Elastic’s Mandy Andress Continue Reading
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News
04 Nov 2022
Elon Musk begins mass Twitter layoffs via email
New Twitter owner Elon Musk has begun the process of cutting the company’s workforce in half, but is already facing a legal backlash for allegedly violating US labour laws Continue Reading
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News
04 Nov 2022
Microsoft: Nation-state cyber attacks became increasingly destructive in 2022
The willingness of nation-state actors to conduct destructive cyber attacks is a source of grave concern, as Microsoft’s latest annual Digital Defence Report lays bare Continue Reading
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Opinion
04 Nov 2022
Security Think Tank: Ransomware and CISOs’ balancing act
Ransomware has the potential to cause irreversible business damage, so CISOs should consider not only protection but also response and recovery Continue Reading
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News
03 Nov 2022
Microsoft pledges $100m in new IT support for Ukraine
Microsoft will continue to offer free-of-charge technology support to Ukraine for the foreseeable future Continue Reading
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News
03 Nov 2022
The Security Interviews: Building trust online
Consumer reviews website Trustpilot has built and scaled its IT security team and is now turning to agile methods and DevSecOps to further enhance its cyber capabilities Continue Reading
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News
02 Nov 2022
Shadow digital secretary outlines Labour’s tech priorities
Labour’s digital and technology plans focus on reining in the power of the tech giants, boosting connectivity across the UK, and improving online safety Continue Reading
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News
02 Nov 2022
Dropbox code compromised in phishing attack
Cloud storage service says malicious actors successfully accessed some of its code within GitHub, but insists customer data is secure Continue Reading
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Opinion
02 Nov 2022
Security Think Tank: Know your networks, know your suppliers
To combat the ransomware scourge, we must work harder to monitor and learn from the increasingly complex threat environment, keep a closer eye on supply chains, and share our insights Continue Reading
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News
01 Nov 2022
A third of UK cyber leaders want to quit, report says
Nearly a third of UK security leaders are considering leaving their current role, and more than half are struggling to keep on top of their workload Continue Reading
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Feature
31 Oct 2022
AI experts question tech industry’s ethical commitments
The massive proliferation of ethical frameworks for artificial intelligence has done little to change how the technology is developed and deployed, with experts questioning the tech industry’s commitment to making it a positive social force Continue Reading
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News
31 Oct 2022
Prepare today for potentially high-impact OpenSSL bug
OpenSSL trailed a critical vulnerability patch last week, which will be only the second such flaw ever found in the open source encryption project. Unfortunately, the first was Heartbleed Continue Reading
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Opinion
31 Oct 2022
Security Think Tank: Container security: why so different?
Done well, container security can be a model for securing the enterprise, and businesses that focus their teams on solving it can help accelerate positive change in other areas Continue Reading
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Opinion
28 Oct 2022
How has container security changed since 2020, and have we taken it too far?
While containers are now one of the most popular ways to deploy applications, it is fair to say that the adoption and implementation of security best practice to govern their use has not kept up Continue Reading
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News
27 Oct 2022
Government ups cyber support for elderly, vulnerable web users
DCMS announces a funding boost to help the elderly, disabled and other vulnerable groups stay safe online and avoid being misled by disinformation Continue Reading
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News
27 Oct 2022
LinkedIn adds new features to safeguard user privacy, security
Social media platform is adding a number of features and systems designed to protect legitimate users from inauthentic profiles and activity Continue Reading
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News
25 Oct 2022
Apple patches new iPhone zero-day
Apple’s latest patch fixes yet another zero-day, as security issues keep surfacing in its mobile products Continue Reading
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News
25 Oct 2022
US authorities charge two Chinese spies over telco security probe
Two Chinese nationals have been charged with attempting to obstruct the criminal prosecution of a prominent Chinese telecoms firm Continue Reading
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News
25 Oct 2022
Germany: European Court of Justice asked to rule on legality of hacked EncroChat phone evidence
Berlin’s Regional Court has asked the European Court of Justice to answer questions about whether the use of hacked EncroChat phone evidence complies with European law Continue Reading
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News
25 Oct 2022
Digital-first businesses more willing to accept some fraud
Companies founded in the past 20 years appear more willing to accept higher levels of fraudulent activity during the customer onboarding process, according to a report Continue Reading
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News
24 Oct 2022
Half of staff might quit after a cyber attack, report says
Findings from a survey of CISOs, IT leaders and staffers reveal how experiencing a cyber incident may take a larger-than-thought toll on employee retention Continue Reading
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News
21 Oct 2022
Ukrainian and UK IT sectors to deepen collaboration, partnerships
BCS, the Chartered Institute for IT, and the IT Ukraine Association have signed an MoU to deepen collaboration between the UK and Ukrainian IT sectors, and champion new partnerships and growth opportunities Continue Reading
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News
20 Oct 2022
Cyber professional shortfall hits 3.4 million
Shortage of cyber security professionals continues to grow and shows no signs of abating, says report Continue Reading
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News
19 Oct 2022
Treat cyber crime as a ‘strategic threat’, UK businesses told
The government’s new National Cyber Advisory Board aims to help elevate cyber discussion and spur action in the business community Continue Reading
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News
14 Oct 2022
Office 365 email encryption flaw could pose risk to user privacy
A vulnerability in Microsoft Office 365 Message Encryption could leave the contents of emails dangerously exposed, but with no fix coming it’s up to users to decide how at risk they are Continue Reading
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News
14 Oct 2022
Protecting children by scanning encrypted messages is ‘magical thinking’, says Cambridge professor
Ross Anderson argues in a rebuttal to GCHQ experts that using artificial intelligence to scan encrypted messaging services is the wrong approach to protecting children and preventing terrorism Continue Reading
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News
12 Oct 2022
NCSC urges organisations to secure supply chains
NCSC’s latest guidance package centres supply chain security, helping medium to large organisations assess and mitigate cyber risks from suppliers Continue Reading
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News
06 Oct 2022
EU rolling out measures for online safety and AI liability
The European Council has approved the passage of the Digital Services Act to protect people’s rights online, while the European Commission has announced proposals to help those negatively affected by artificial intelligence to claim compensation Continue Reading
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News
06 Oct 2022
Proposals for scanning encrypted messages should be cut from Online Safety Bill, say researchers
Automatic scanning of messaging services for illegal content could lead to one billion false alarms each day in Europe Continue Reading
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Feature
05 Oct 2022
Clickwork and labour exploitation in the digital economy
Often ignored or assumed to be work conducted by machines rather than people, Computer Weekly explores the hidden human impact of the ‘clickwork’ that underpins the global digital economy Continue Reading
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News
28 Sep 2022
Online Safety Bill needs complete overhaul, say rights groups
Civil society groups write to new digital minister to challenge various aspects of the upcoming Online Safety Bill, which they say threatens rights to privacy and freedom of expression Continue Reading
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News
22 Sep 2022
Privacy Pledge signatories dream of alternative internet
A group of privacy-focused organisations have come together to establish a set of principles for taking the internet back from big tech and surveillance capitalism Continue Reading
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News
21 Sep 2022
NCSC publishes cyber guidance for retailers
The NCSC has published tailored advice to support online retailers, hospitality providers and utility services in protecting themselves and their customers from cyber crime Continue Reading
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News
21 Sep 2022
5G fixed wireless access services to see huge growth
Spending on 5G fixed wireless access services is set to explode globally over the next 12 months Continue Reading
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News
20 Sep 2022
Reports Uber and Rockstar incidents work of same attacker
Rockstar Games was hit over the weekend by an attacker who claimed to have accessed its Slack channel to steal data on an upcoming release, and may be the same person who compromised Uber Continue Reading
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News
16 Sep 2022
Uber suffers major cyber attack
Details are trickling out of an apparent ‘near total’ compromise of ride-sharing service Uber by an alleged teenage hacktivist Continue Reading
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News
15 Sep 2022
EU Cyber Resilience Act sets global standard for connected products
European Commission lays out proposed security regulations on device and software security to better protect consumers and drive global standards Continue Reading
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News
15 Sep 2022
Organisations failing to account for digital trust
The vast majority of businesses are well aware of the importance of digital trust, yet very few have a dedicated staff role responsible for it, report finds Continue Reading
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News
14 Sep 2022
Ex-CISA head Krebs: Disrupt ransomware support networks to win the war
Speaking at an event hosted by data protection specialist Rubrik, former CISA director Chris Krebs calls for the security community to work collectively to kick out the supports from under ransomware gangs Continue Reading
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News
12 Sep 2022
CISOs should spend on critical apps, cloud, zero-trust, in 2023
Faced with a global recession next year, security buyers should try to direct investment towards technology that protects customer-facing and revenue-generating workloads, say analysts Continue Reading
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News
05 Sep 2022
UK payments upgrade to add more than £3bn to GDP, but much more on offer
UK GDP will increase when its ageing payments infrastructure is replaced with the latest technology to enable real-time payments Continue Reading
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News
05 Sep 2022
How Okta is regaining customer trust after a cyber attack
In early 2022, cyber firm Okta was among several tech companies hit by the Lapsus$ gang. Vice-president of customer trust Ben King talks about how he has been working behind the scenes to rebuild confidence after the incident Continue Reading
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Opinion
01 Sep 2022
Security Think Tank: Effective DevSecOps requires collaboration
Application security and effective DevSecOps can only be achieved through collaboration with the business – the ultimate goal is to make it safer to do business, which requires considering integrated risk management and identity and access management alongside cyber security and application security Continue Reading