IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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Feature
31 Jul 2023
Chief data officer interview: Neema Raphael, Goldman Sachs
After two decades at Goldman Sachs, Neema Raphael tells Computer Weekly about his tech journey at one of the world’s biggest banks Continue Reading
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Opinion
28 Jul 2023
Does AI have a future in cyber security? Yes, but only if it works with humans
Do AI and ML hold the promise of helping cyber pros achieving the holy grail of operating quicker, cheaper, and with higher efficiency? We shouldn’t hold our breath, says Nominet’s Paul Lewis Continue Reading
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Opinion
27 Jul 2023
AI-enhanced cyber has potential, but watch out for marketing hype
As AI is a hot topic right now, it is no surprise there are some cyber solutions coming to market that have been thrown together in haste, but that said, genuine AI-powered security products do exist and their abilities could yet prove transformative. Continue Reading
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News
27 Jul 2023
Post Office tried to convince independent IT witness that he was wrong about Horizon
‘Delusional’ Post Office tried to influence an expert witness and get him to change his view about IT evidence which was detrimental to its case against a subpostmaster Continue Reading
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News
26 Jul 2023
UK organisations lack confidence to carry out basic cyber tasks
Amid a shortfall of more than 10,000 cyber pros, UK businesses are still finding it difficult to fill their cyber security skills gaps, with even those in charge of security saying they lack confidence in themselves Continue Reading
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News
25 Jul 2023
Cisco, BT and others launch network security coalition
Network Resilience Coalition focuses on bringing together global expertise to improve data and network security Continue Reading
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News
25 Jul 2023
CCRC refers two more subpostmaster convictions for appeal
Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission Continue Reading
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News
24 Jul 2023
CIO interview: Sean Green, University of East Anglia
In his role as director of digital and data at the University of East Anglia, Sean Green provides high-performance computing to researchers and manages the diverse needs of a campus with the characteristics of a small town, all while finding the time to study one of his passions Continue Reading
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News
24 Jul 2023
Citrix NetScaler users told to patch new zero-day urgently
A vulnerability disclosed and patched last week by Citrix appears to be being exploited by China-backed threat actors as a zero-day, prompting warnings from government cyber bodies Continue Reading
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Opinion
24 Jul 2023
Transforming the financial system's plumbing
Executive heading up the Bank of England’s core system replacement project says the financial services sector plumbing is getting the attention it deserves. Continue Reading
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News
24 Jul 2023
Bank of England’s project to replace ‘beating heart’ is foundation for continuous development
The Bank of England has reached a major milestone in its core system replacement programme, with next landmark in sight Continue Reading
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News
24 Jul 2023
Security AI and automation may reduce cost of data breaches
Organisations that go all in on security AI and automation tend to incur lower financial costs when they experience a data breach incident, according to an IBM report Continue Reading
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News
20 Jul 2023
BBC outsources IT to India’s Tata Consultancy Services
TCS continues to build its UK public sector business, with the BBC its latest customer Continue Reading
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News
20 Jul 2023
Attention-seeking KillNet hacktivists becoming more dangerous
The KillNet DDoS gang seems to be becoming more dangerous, but its primary goal remains to create a lot of noise and draw media attention, according to latest analysis Continue Reading
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News
20 Jul 2023
AI and data experts to be brought into government through secondment programme
The government has announced plans for a secondment programme designed to bring digital experts into government departments Continue Reading
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Opinion
19 Jul 2023
Five non-traditional talent pools that will help CIOs plug skills gaps
Some alternative ways for CIOs to fill talent gaps when its hard to find people with the right technology skills in the jobs market Continue Reading
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News
19 Jul 2023
Half of cyber pros engage in risky behaviour at work, report claims
Approximately 55% of security professionals say they have engaged in behaviours they would more usually advise against in the workplace, according to a report Continue Reading
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Definition
18 Jul 2023
proportional control
Proportional control is a control system technology in which the response (output) is proportional to the difference between a setpoint value and the current value of a process variable. Continue Reading
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News
18 Jul 2023
Traditional IT outsourcing rockets as Europe’s businesses cut costs
Overall spending on IT services is up in European countries despite continued reduction in investments in cloud-based contracts Continue Reading
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News
17 Jul 2023
Subpostmaster compensation deadline will be missed, warns public inquiry chair
Subpostmasters that successfully sued the Post Office and exposed the Horizon scandal are at the ‘back of the queue’ and won’t receive compensation by current deadline Continue Reading
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News
17 Jul 2023
Police Scotland use cloud for biometric data despite clear risks
Police Scotland confirms it has stored significant volumes of biometric data on a cloud-based digital evidence sharing system despite major ongoing data protection concerns, bringing into question the effectiveness of the current regulatory approach and the overall legality of using hyperscale public cloud technologies in a policing context Continue Reading
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Opinion
17 Jul 2023
AI in cyber security: Distinguishing hype from reality
We know that malicious actors are starting to use artificial intelligence (AI) tools to facilitate attacks, but on the other hand, AI can also be a powerful tool within the hands of cyber security professionals Continue Reading
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Definition
14 Jul 2023
provisioning
In the context of IT and computing, provisioning refers to the process of setting up IT infrastructure and providing access to authorized users to the various resources that are part of the infrastructure. Continue Reading
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News
13 Jul 2023
Microsoft issues new warning over Chinese cyber espionage
A newly uncovered Chinese espionage campaign exploited forged authentication tokens to access its victims’ email accounts, says Microsoft Continue Reading
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News
13 Jul 2023
One month after MOVEit: New vulnerabilities found as more victims are named
Five weeks after the mass MOVEit breach, new vulnerabilities in the file transfer tool are coming to light as the Clop cyber crime group continues to terrorise victims. But has the gang bitten off more than it can chew? Continue Reading
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News
12 Jul 2023
Cozy Bear lures victims with used BMW 5 Series
A recent Cozy Bear campaign saw the Russian APT group pivot to exploiting an advert for a used car as it targeted diplomatic missions in Kyiv Continue Reading
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News
12 Jul 2023
Hackers: We won’t let artificial intelligence get the better of us
AI is changing how ethical hackers go about their work, and will continue to do so, but the community is convinced the technology will never be able to replicate the creativity of a flesh-and-blood hacker Continue Reading
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News
12 Jul 2023
Microsoft users on high alert over dangerous RCE zero-day
A serious RCE vulnerability in Microsoft Office and Windows is among several zero-days disclosed in Redmond’s July Patch Tuesday update, but this one does not have a patch yet Continue Reading
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News
11 Jul 2023
Malicious URL volumes soar as cyber criminals pull on Threads
Malicious actors have been quick to exploit the buzz around Meta’s newly launched Threads platform, with thousands of new suspicious domains registered exploiting its branding Continue Reading
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News
11 Jul 2023
Horizon inquiry adjourned as Post Office disclosure failures threaten to ‘derail’ proceedings
Statutory public inquiry into Post Office Horizon scandal adjourned because of Post Office disclosure failures, ‘retraumatising’ victims of a scandal that destroyed the lives of thousands of people Continue Reading
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News
11 Jul 2023
Apple pushes Rapid Response patch to fix WebKit zero-day
Apple deployed an emergency patch under its Rapid Security Response update programme, but had to temporarily suspend delivery after it caused problems for users of the Safari browser Continue Reading
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Feature
11 Jul 2023
Norwegian data privacy experts sound alarm over generative AI
Hundreds of millions of people embrace generative artificial intelligence, blissfully ignorant of what it’s doing to data privacy. Continue Reading
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News
10 Jul 2023
Post Office inquiry must examine rule on IT evidence if miscarriages of justice are to be avoided
Public inquiry must examine role of court rules around use of computer evidence that enabled Post Office to prosecute innocent people Continue Reading
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News
07 Jul 2023
Suspicious email reported every five seconds in UK
National Cyber Security Centre report reveals a suspicious email was reported by UK citizens and organisations every five seconds last year Continue Reading
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News
06 Jul 2023
Biometrics watchdog calls for public space surveillance review
The biometrics and surveillance camera commissioner is calling for a review of public space surveillance to gain a clearer picture about the proliferation of Chinese surveillance technology across the public sector, but warns against applying double standards on companies just because they are from China Continue Reading
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News
06 Jul 2023
Former Fujitsu IT chief evidence postponed after late Post Office disclosure
Post Office has disrupted Horizon inquiry schedule through late disclosure of ‘significant’ evidence as key IT witness evidence is postponed Continue Reading
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News
06 Jul 2023
Public inquiry hears how Post Office security withheld evidence from people it suspected of theft
The Post Office told investigators to include potential evidence in reports to their own lawyers, but not the subpostmasters they suspected of theft Continue Reading
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News
04 Jul 2023
HPE, BT team for global managed LAN service
Business division of leading UK telco and networking technology and service provider enter collaboration to introduce LANs supporting high-performance experiences for hybrid workers and IoT transformations Continue Reading
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News
03 Jul 2023
BBVA launches tech job portal as it continues to add talent
Spanish bank BBVA ramps up its tech recruitment strategy with new online portal and target of 2,600 more people Continue Reading
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News
30 Jun 2023
SGN pens IT service desk outsourcing deal
Utility company SGN renews its internal IT services managed services contract with new supplier Continue Reading
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News
29 Jun 2023
‘Shadow’ AI use becoming a driver of insider cyber risk
Off-the-books use of generative AI tools will inevitably lead to a costly, high-profile data breach for someone, but a little attention paid to appropriate data management policy can help mitigate the risk Continue Reading
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News
29 Jun 2023
Brits are using healthcare apps without proper checks
As mobile health app acceptance increases, people are taking risks by using them without any advice from their medical professionals, finds survey Continue Reading
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News
29 Jun 2023
The Finnish Food Authority uses AI to accelerate research
Researchers have reduced the time taken to get critical insights into potential public health crises and address issues in real-time, through artificial intelligence Continue Reading
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News
27 Jun 2023
Alkira introduces extranet as a service
Provider of cloud networking as a service unveils infrastructure designed to enable third parties to securely connect to critical business applications Continue Reading
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News
27 Jun 2023
3,600 potential cyber security experts apply to government scheme
The UK government’s Upskill in Cyber programme is reporting great success just a month after launch, with almost half of applicants women Continue Reading
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News
26 Jun 2023
How Ikea is driving digital customer experience
Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience Continue Reading
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News
26 Jun 2023
HSBC leaving Canary Wharf headquarters
HSBC is to leave its current Canary Wharf headquarters by 2027 as hybrid-working policies reduce demand for office space Continue Reading
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Feature
26 Jun 2023
Networking a reconfigured workspace
We find out how one company has optimised its network to support a post-pandemic work environment Continue Reading
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News
23 Jun 2023
Webex widens US government portfolio with contact centre, calling
Webex Contact Center Enterprise for Government expanded to include Webex Calling, providing a single offer for calling, messaging and meetings that complies with key US government standard Continue Reading
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News
22 Jun 2023
Health and care staff have three months to move to latest NHS patient record service
NHS England has told health and care workers they have until the end of September to switch to the latest patient record system Continue Reading
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News
22 Jun 2023
Lancaster University launches trailblazing cyber MBA
MBA programme at Lancaster University designed to deliver security leadership education to business leaders has received NCSC backing Continue Reading
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News
22 Jun 2023
Manchester University students threatened by ransomware gang
Students and staff members at the University of Manchester are being pressurised by an unnamed ransomware gang Continue Reading
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News
22 Jun 2023
UK pension scheme expands relationship with IT services giant TCS
Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011 Continue Reading
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News
22 Jun 2023
Lloyds Bank to open tech centre in India
UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers Continue Reading
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News
22 Jun 2023
How Vedanta is harnessing tech in aluminium production
India’s largest aluminium producer Vedanta Aluminium is using industrial internet of things devices to improve emissions control and robotic process automation to improve efficiency, among other digitisation efforts Continue Reading
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News
21 Jun 2023
Nearly quarter of a million malicious websites reported and removed through NCSC service
A suspicious email and text message reporting service in the UK has directly led to a quarter of a million malicious websites being removed Continue Reading
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News
21 Jun 2023
Co-op Group adds nearshore engineering resources
Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up Continue Reading
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News
20 Jun 2023
Mizuho Financial Group trials generative AI for development and maintenance
Japanese bank is working with Fujitsu to explore potential for using generative artificial intelligence technology in system development and maintenance Continue Reading
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News
20 Jun 2023
Post Office will not oppose potential Horizon conviction appellants
Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal Continue Reading
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News
20 Jun 2023
EDF deploys Dynatrace to fuel site reliability engineering drive
The energy company has adopted the observability platform to support in-house software development Continue Reading
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News
20 Jun 2023
Union chief calls for outsourced services to be brought in-house
Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests Continue Reading
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News
19 Jun 2023
Early June Microsoft outages were result of large-scale DDoS hit
Investigations into recent outages on Microsoft Azure and Outlook services have turned up evidence of a massive distributed denial-of-service attack Continue Reading
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News
19 Jun 2023
Visa takeover means economic turmoil won’t slow Tink’s progress
Tink is one of the pioneers of the open banking sector, and under Visa’s light-touch ownership is continuing to think like a startup Continue Reading
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News
19 Jun 2023
Dutch government puts up €123m to address shortage of ICT workers
Financial injection aimed at improving cooperation between vocational education and business in the Netherlands, and making the tech professions more attractive Continue Reading
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News
16 Jun 2023
BBVA uses AI and analytics services from AWS
BBVA invests in Amazon Web Services cloud platforms to help transform itself into an organisation driven by AI and data Continue Reading
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News
15 Jun 2023
Exploitation of Barracuda ESG appliances linked to Chinese spies
Intelligence from Mandiant links exploitation of a flaw in a subset of Barracuda ESG appliances to a previously untracked China-nexus threat actor Continue Reading
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News
15 Jun 2023
NCSC warns over ‘enduring’ LockBit threat
Although its activity volumes have been lower of late, LockBit is still a highly dangerous ransomware gang and is now the subject of a new international cyber advisory Continue Reading
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News
15 Jun 2023
Clop begins naming alleged MOVEit victims
Clop uploaded details of 12 new victims to its dark web leak site late on 14 June, many of them likely linked to the ongoing MOVEit cyber attack Continue Reading
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News
15 Jun 2023
Saudi Arabia’s Vision 2030: Progress report
Halfway into its plan to give the country a makeover by 2030, Saudi Arabia’s emphasis on technology is starting to pay off Continue Reading
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News
15 Jun 2023
NBN Co sets out to achieve net-zero by 2050
Australia’s national broadband network operator plans to tap renewable energy and roll out energy-efficient fibre as part of its longer-term target to achieve net-zero emissions by 2050 Continue Reading
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News
14 Jun 2023
No zero-days for June Patch Tuesday, but plenty to chew over
On the face of it, Microsoft’s monthly round of updates is a lighter-than-usual load for security teams, with no zero-days in evidence, but there are still plenty of issues needing attention Continue Reading
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News
14 Jun 2023
Clop’s MOVEit ransom deadline expires
A seven-day deadline set by Clop for victims of its latest attack to contact it to arrange payment passes today Continue Reading
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News
14 Jun 2023
Banks still investing heavily in legacy payments systems
Banks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems. Continue Reading
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News
13 Jun 2023
Belgian bank leaps forward in digital transformation through core banking outsourcing deal
Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development Continue Reading
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News
13 Jun 2023
GoCardless cuts jobs and wants its ‘startup spirit’ back
Payments fintech unicorn GoCardless will cut its workforce in the UK as part of a 15% reduction in its global workforce Continue Reading
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News
12 Jun 2023
Ofcom data stolen in MOVEit cyber attack
Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang Continue Reading
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News
12 Jun 2023
Progress Software releases patch for second MOVEit Transfer vulnerability
Progress Software releases a patch for a second MOVEit Transfer issue, which was uncovered by third-party security specialist Huntress Security during post-incident code scanning Continue Reading
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News
09 Jun 2023
Extreme Networks emerges as victim of Clop MOVEit attack
Network equipment and services supplier Extreme Networks has revealed its instance of Progress Software’s MOVEit tool was compromised in the ongoing Clop cyber attack Continue Reading
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Definition
09 Jun 2023
prototyping model
The prototyping model is a systems development method in which a prototype is built, tested and then reworked as necessary until an acceptable outcome is achieved from which the complete system or product can be developed. Continue Reading
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News
09 Jun 2023
Barracuda ESG users told to throw away their hardware
Owners of Barracuda Email Security Gateway appliances are being told that they will need to throw out and replace their kit after it emerged that a patch for a recently disclosed vulnerability had not done the job Continue Reading
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News
09 Jun 2023
University of Manchester hit by cyber attack
The University of Manchester has been hit by a cyber attack of an undisclosed nature Continue Reading
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News
08 Jun 2023
Sweden’s Ikano Bank outsources core banking to TCS
Ikano Bank moves to cloud banking platform from Indian IT services giant Tata Consultancy Services Continue Reading
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News
08 Jun 2023
Vulnerability exploitation volumes up over 50% in 2022
Data from Palo Alto Networks’ Unit 42 threat intel specialists reveals insight into the scale of vulnerability exploitation in the wild Continue Reading
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News
08 Jun 2023
Clop may have been sitting on MOVEit vulnerability for two years
The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years Continue Reading
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News
07 Jun 2023
Welsh ambulance service upgrades life-saving communications
Welsh ambulances going through major communications upgrade as part of wider NHS programme Continue Reading
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News
07 Jun 2023
Government to test rural broadband options with £7m fund
Government to fund tests of technologies that could be issued to improve internet connectivity for rural communities Continue Reading
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News
06 Jun 2023
Google launches hacker-backed SME security training scheme
Citing research that shows almost half of SMEs are struggling to recruit cyber security specialists, Google is launching a programme designed to upskill more people to fill thousands of vacant roles Continue Reading
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News
06 Jun 2023
Victims of MOVEit SQL injection zero-day mount up
The BBC, Boots, and British Airways are among the victims of cyber incidents arising from a recently disclosed vulnerability in the MOVEit file transfer, exploitation of which is spreading fast Continue Reading
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News
06 Jun 2023
Netherlands makes case for harmonisation of cloud security standards
Harmonisation of cyber security standards is necessary to reduce the regulatory burden on Dutch SMEs – and regulators need to cooperate better Continue Reading
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News
06 Jun 2023
Cyber spotlight falls on boardroom ‘privilege’ as incidents soar
Three quarters of data breaches now involve a significant human element, and the higher up they get in an organisation, the more risks people seem to take, according to Verizon’s annual Data Breach Investigations Report Continue Reading
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News
01 Jun 2023
Met Police director of intelligence defends facial recognition
The Met Police’s director of intelligence has appeared before MPs to make the case for its continuing use of facial-recognition technology, following announcements from the force and the Home Office that they intend to press on with its adoption Continue Reading
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Opinion
01 Jun 2023
Is cyber training all the same old? Shift your perspective and get stuck in
Getting your cyber smarts only from books or presentations just isn’t going to cut it anymore – the only way we can get ahead of the cyber criminals is to get into their heads, and you can only achieve this by doing and changing your way of thinking. Continue Reading
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Feature
31 May 2023
Why we need advanced malware detection with AI-powered tools
AI-powered cyber security tools have now developed to a point where they are becoming an effective approach to protecting the organisation. Learn how you can benefit from adopting them Continue Reading
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Opinion
31 May 2023
Security Think Tank: A brief history of (secure) coding
From controlling who was allowed to work with IBM mainframes to present-day DevSecOps techniques, the concept of secure coding has a longer history than you might think Continue Reading
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News
30 May 2023
Europe’s central bank reveals drop in Euro Zone card fraud
Euro Zone card fraud drops with card-not-present scams down following the introduction of Strong Customer Authentication rules Continue Reading
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News
30 May 2023
Tech jobs to go as part of JPMorgan layoffs
According to reports, US banking giant to cut hundreds of jobs, including role reductions in technology and operations Continue Reading
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News
25 May 2023
Alert over Chinese cyber campaign targeting critical networks
A Chinese threat actor known as Volt Typhoon has been observed infiltrating CNI networks in a cyber espionage campaign, according to intelligence Continue Reading
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News
23 May 2023
Visa to recruit 1,500 tech staff in Poland
Visa’s latest global tech hub will recruit up to 1,500 staff, with focus on artificial intelligence, cyber security, and resilience in payments and ecommerce sectors Continue Reading
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News
22 May 2023
Post Office scandal – cover-up a ‘dark chapter’ in government, corporate and legal history
Third phase of public inquiry into Horizon IT scandal reveals extent of Post Office and Fujitsu cover-up of software problems that went on to write ‘as dark a chapter in our governmental, corporate and legal history as can be imagined’ Continue Reading
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News
21 May 2023
AI-powered robot starts sorting Melbourne’s recyclables
Melbourne’s APR Kerbside has been using an AI-powered robot to pick up used Tetra Pak beverage cartons that can be turned into poly-coated boards Continue Reading