Artificial intelligence, automation and robotics
Read about the latest trends and technologies in artificial intelligence (AI), automation, machine learning and robotics. Learn what AI and automation mean for enterprise IT strategies and how organisations are using AI for business benefit
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News
13 May 2024
Norway bolsters digital transformation drive
Norway’s government backs digital transformation with major capital investment this year Continue Reading
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Feature
07 May 2024
Polar Bear Pitching: Hot mobile apps come in from the cold
Flexing its current technological muscle, the city of Oulu in Finland shows that in addition to being a hub of 5G and 6G development, it is also a hot house for mobile apps, even from a hole in the ice Continue Reading
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News
10 Aug 2023
Implications of SAP Rise premium strategy
SAP dropped a bombshell during its second-quarter 2023 results call that will negatively impact those using S/4Hana on-premise or through a hosted service provider Continue Reading
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News
09 Aug 2023
AI interview: Krystal Kauffman, lead organiser, Turkopticon
Remote Mechanical Turk workers are responsible for training artificial intelligence algorithms and completing other data-related business processes - we hear about the workplace issues they face Continue Reading
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News
08 Aug 2023
Pentland Brands marshals Google BigQuery to improve customer insight
The name behind Speedo, Berghaus, Canterbury of New Zealand and Kickers turns to Google BigQuery to improve customer data understanding Continue Reading
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E-Zine
08 Aug 2023
CW EMEA: Aalto University – where ideas take off
In this issue of CW EMEA, we look at the startup scene in Finland. Helsinki’s status as a prominent tech breeding ground is well established, with an alumnus contingent that includes Rovio, Supercell, ICEYE and the world-renowned Slush event. Every startup needs a starting place, however, and for many Finnish innovators, their stories began at Aalto University. We also look at how the Gulf region is seeing some of the heaviest investments in the latest technology as countries diversify their economies to reduce reliance on oil. Read the issue now. Continue Reading
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News
08 Aug 2023
Workplace monitoring needs worker consent, says select committee
Employers looking to monitor their employees through connected devices should only to so with the consent of those affected due to negative impacts such surveillance can have on work intensification and mental health Continue Reading
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E-Zine
08 Aug 2023
How to improve developer productivity
In this week’s Computer Weekly, our latest buyer’s guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what’s standing in the way of ethnic minorities making it to the top. And Goldman Sachs’ CDO tells us how a ‘tech-nerd’ built a career in financial IT. Read the issue now. Continue Reading
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News
03 Aug 2023
India’s booming IT market driving up wages
Majority of India’s IT pros expect their pay to increase in the next 12 months, underscoring the country’s tight IT labour market fuelled by a booming tech sector, study finds Continue Reading
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Opinion
03 Aug 2023
Generative AI needs humans in the loop for widespread adoption
Put aside the hype about generative AI replacing jobs - for the technology to achieve its potential, humans will need to be involved and we can all benefit as a result Continue Reading
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Blog Post
02 Aug 2023
A Whole Lot Of Monkeys Required... VAST Data Looks To Revolutionise AI
If there has been one extraordinarily overused buzz phrase in recent IT years, that phrase has to be AI or Artificial Intelligence, often in tandem with ML or Machine Learning. As a judge on the ... Continue Reading
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Opinion
02 Aug 2023
The rise of Generative AI in software development
Paulo Rosado, founder and CEO of Outsystems discuss how AI is changing the work of software developers and how developers can prepare for it Continue Reading
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Opinion
02 Aug 2023
Vigilance advised if using AI to make cyber decisions
The AI arms race is heating up, and the battle lines are being redrawn. Still, organisations should proceed cautiously and remain vigilant in scrutinising AI’s ability to ensure accurate, safe, and informed decision-making. Continue Reading
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News
01 Aug 2023
Vast Data Platform aims at storage everywhere for AI/ML workloads
Vast Data to offer storage with data lake and warehouse functionality built in natively, in anticipation of a huge surge in AI/ML workloads and a need for ever-larger data stores Continue Reading
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01 Aug 2023
AI interview: Dan McQuillan, critical computing expert
Critical computing expert Dan McQuillan speaks to Computer Weekly about the top-down imposition of artificial intelligence on society, and how AI is a fundamentally political technology shaped by humanity’s most reactionary tendencies. Continue Reading
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E-Zine
01 Aug 2023
We’re doing AI all wrong
In this week’s Computer Weekly, AI is being imposed upon society from the top down and the socio-economic implications will cause problems – we talk to an expert who says there is a better way. We find out how hackers – the good kind – are turning to AI to make their work more effective. And we examine how generative AI will affect the datacentre. Read the issue now. Continue Reading
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Feature
31 Jul 2023
Large language models harnessed for education
Large language models are being used to teach, support and assess students, enhancing education rather than impairing it Continue Reading
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Opinion
31 Jul 2023
AI has a place in cyber, but needs effective evaluation
Organisations that don’t leverage AI-based security solutions will find themselves more vulnerable than those that do., but cyber pros still need to ensure they can effectively evaluate AI-enhanced tech to ensure it meets their use case Continue Reading
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Blog Post
28 Jul 2023
Resisting AI
Technology is not neutral. It is always embedded in social, economic, and political relations built on systematic, structural imbalances of power. Welcome to capitalism. Including the Xi Jinping ... Continue Reading
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Feature
28 Jul 2023
How generative AI fuels customer experience programmes
Generative AI could be a game-changer for CX if firms think use case and not tech. What do recent AI developments mean for customer experience programmes? Continue Reading
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News
28 Jul 2023
Risks of opening up AI
Meta has annouced that its Llama 2 large language model will be freely available under a community licence with certain restrictions Continue Reading
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Opinion
28 Jul 2023
Does AI have a future in cyber security? Yes, but only if it works with humans
Do AI and ML hold the promise of helping cyber pros achieving the holy grail of operating quicker, cheaper, and with higher efficiency? We shouldn’t hold our breath, says Nominet’s Paul Lewis Continue Reading
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News
28 Jul 2023
ServiceNow Q2 2023: 23% year-on-year growth with GenAI to fore
ServiceNow has announced second-quarter 2023 revenue of $2.15bn, up 23% on the same quarter in 2022. The digital workflows automation supplier stressed GenAI developments and partnerships Continue Reading
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News
27 Jul 2023
Meta results show impact of data fines and datacentre upgrade strategy
The owner of Facebook is battling with regulators over transferring EU data to the US. It is also seeing less improvements on CPUs Continue Reading
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News
26 Jul 2023
Inside Cloudera’s data platform strategy
Cloudera executives outline their business and technology strategy to help enterprises harness generative AI and other capabilities through its work in the open source community and other areas Continue Reading
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News
26 Jul 2023
Artificial intelligence puts Microsoft Azure in top gear
Microsoft’s latest quarterly earnings results show the company’s public cloud business was the largest contributor to revenue Continue Reading
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Opinion
24 Jul 2023
Privacy and participation – technologies to open data for innovation
The Open Data Institute has launched Privacy Enhancing Technologies (PETs) and participatory data programmes. The ODI’s Calum Inverarity explains why they matter Continue Reading
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News
24 Jul 2023
Security AI and automation may reduce cost of data breaches
Organisations that go all in on security AI and automation tend to incur lower financial costs when they experience a data breach incident, according to an IBM report Continue Reading
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Podcast
24 Jul 2023
Podcast: Sizing data storage for AI/ML workloads
Artificial intelligence and machine learning workloads come with I/O profiles of different shapes and sizes. We talk to Curtis Anderson of Panasas about how best to procure and size storage for them Continue Reading
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Feature
24 Jul 2023
Generative AI: Automating storage and backup management
We look at how generative artificial intelligence is being deployed to automate monitoring of repetitive tasks and report on enterprise storage and backup, but also the limits to its implementation Continue Reading
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Feature
21 Jul 2023
HR software and strategies to combat staff attrition
While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading
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Opinion
21 Jul 2023
Hello ChatGPT, RIP software developer?
How generative AI will change the lives of software developers and the shape of the IT department Continue Reading
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21 Jul 2023
How an ML engineer cut his teeth in AI
Machine learning engineer Saurabh Agarwal talks up his career journey in artificial intelligence and what it takes for one to succeed in the field Continue Reading
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News
21 Jul 2023
SAP’s Klein sees $1tn market for AI business software
Enterprise software company embeds AI across product portfolio to improve efficiency in business processes Continue Reading
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News
20 Jul 2023
Online Safety Bill screening measures amount to ‘prior restraint’
The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression Continue Reading
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News
20 Jul 2023
Interview: Richard Corbridge, CDIO, DWP
Only 13 weeks into his new role, the Department for Work and Pensions’ CDIO speaks to Computer Weekly about plans for artificial intelligence, data modernisation and how to complete a business plan in record time Continue Reading
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Blog Post
20 Jul 2023
Time to sound the alarm as AI hype catches fire
One of the most worrying things that’s coming out of recent research, both ours and other people’s, is just how wildly different attitudes to AI – and especially generative AI – can be between ... Continue Reading
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Blog Post
20 Jul 2023
Support for smaller businesses in AI revolution
Not a single day goes by without someone, somewhere talking about the pros or cons of artificial intelligence. Earlier this week, Microsoft CEO, Satya Nadella, took to the stage at the company’s ... Continue Reading
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News
19 Jul 2023
Australia’s IaaS market surges 37.1% in 2022
IaaS remains the engine of growth in the Australian IT market and is showing no signs of slowing down, according to Gartner Continue Reading
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Opinion
19 Jul 2023
We have lift off… The opportunities and risks of generative AI
How you can use AI to benefit your business while navigating the risks Continue Reading
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News
19 Jul 2023
Microsoft’s Nadella sees massive growth opportunity in AI
Microsoft CEO Satya Nadella uses his keynote at the company’s Inspire partner conference to discuss the economic potential of artificial intelligence Continue Reading
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News
19 Jul 2023
‘Significant gaps’ in UK AI regulation, says Ada Lovelace Institute
UK government’s plans to diffuse regulatory responsibility for AI among existing regulators will mean the tech is “only partially regulated”, while its data reforms will undercut already-limited existing protections, says Ada Lovelace Institute Continue Reading
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News
19 Jul 2023
Cyber criminal AI tool WormGPT produces ‘unsettling’ results
A newly discovered generative AI tool dubbed WormGPT is being sold to the cyber criminal underground via the dark web, and poses a significant danger, researchers warn Continue Reading
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News
19 Jul 2023
IT firms ramp up prices to drive post-pandemic revenue
The Organisation for Economic Co-operation and Development puts inflation at 6.5%. Some areas of IT spending have experienced double-digit growth Continue Reading
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Feature
19 Jul 2023
Backup in the age of cloud
The 3-2-1 backup strategy remains relevant in the age of cloud, giving rise to hybrid approaches that combine on-premise and cloud backups to minimise data loss, reduce downtime and improve redundancy Continue Reading
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E-Zine
18 Jul 2023
Computer Weekly: Soaring ahead with data at Rolls-Royce
In this week’s Computer Weekly, we find out how aerospace giant Rolls-Royce is using data science, machine learning and internet of things to improve its competitive advantage. We examine the benefits and best practices in software-defined storage. And we analyse calls for a review of laws around the use of computer evidence prompted by the Post Office IT scandal. Read the issue now. Continue Reading
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Opinion
17 Jul 2023
AI in cyber security: Distinguishing hype from reality
We know that malicious actors are starting to use artificial intelligence (AI) tools to facilitate attacks, but on the other hand, AI can also be a powerful tool within the hands of cyber security professionals Continue Reading
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News
17 Jul 2023
Zoom doubles down on customer experience in UCaaS play
Zoom is going beyond its roots in employee experience as it looks to strengthen its position in the unified communications-as-a-service market Continue Reading
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News
14 Jul 2023
UCLH uses machine learning to cope with emergency beds demand
University College London Hospitals NHS Foundation Trust has deployed a machine learning tool which uses real-time data to predict how many emergency beds will be needed Continue Reading
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News
13 Jul 2023
Civil society groups call on EU to put human rights at centre of AI Act
Dozens of civil society groups are calling on EU institutions to prioritise people and human rights in AI legislation as secretive negotiations begin Continue Reading
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News
13 Jul 2023
CaixaBank adds hundreds more IT professionals to support digital transformation
CaixaBank is recruiting 200 more IT professionals in Spain to support its ongoing digital transformation Continue Reading
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E-Zine
13 Jul 2023
CW EMEA: Can we trust AI?
Artificial intelligence and the opportunities and dangers it introduces into society has been a hotly debated subject in tech circles for many years, but today with the increased use of platforms such as ChatGPT, these debates include a wider section of the public. The fact that schoolchildren are even asking ChatGPT for help with their homework brings home the importance of these debates and the responses to them by national policy-makers. Continue Reading
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- 12 Jul 2023
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News
12 Jul 2023
Digital public services ‘riddled’ with problems, says TUC
The UK’s increasingly digitised public services are plagued by design, governance and workplace issues that are undermining the government’s stated goal of improving efficiency, but can be alleviated by giving public sector workers a greater say in how new technologies are being developed, deployed and controlled Continue Reading
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News
12 Jul 2023
Forensic Institute provides Hansken viewing method for Dutch lawyers
Dutch lawyers can now view crypto communication in criminal cases from their own workplace via digital search engine Hansken. Previously, this had to be done at an external location Continue Reading
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Feature
11 Jul 2023
How to assess and stem digital transformation failures
Digital transformation projects have bred a litany of failure. How can this tendency be reversed? Continue Reading
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Feature
11 Jul 2023
Norwegian data privacy experts sound alarm over generative AI
Hundreds of millions of people embrace generative artificial intelligence, blissfully ignorant of what it’s doing to data privacy. Continue Reading
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News
10 Jul 2023
Alibaba Cloud debuts AI image generator
The cloud supplier’s Tongyi Wanxiang generative AI model can respond to text prompts in Chinese and English to generate detailed images in an array of styles Continue Reading
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News
10 Jul 2023
Met Office bids to make climate data more accessible with Esri
The Met Office is offering a new data portal, built on Esri’s geographic information systems technology, to enable users to understand local and national impacts of climate change Continue Reading
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News
07 Jul 2023
House of Lords launches an investigation into generative AI
The government wants the UK to lead AI regulation, but technology is developing at a breakneck pace Continue Reading
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Blog Post
05 Jul 2023
An AI crash is coming: don’t let it drag you down
All the signs are there that an AI crash is coming: overinflated claims and dodgy hype, a serious lack of expectation management, fears around privacy, ethics and fairness, over-enthusiastic ... Continue Reading
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News
05 Jul 2023
Google research highlights UK economic benefits of widespread AI adoption
Google's Economic Impact Report highlights the positive benefits the wider use of AI technologies throughout society could have on the UK economy Continue Reading
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E-Zine
04 Jul 2023
How data is beating heart disease
In this week’s Computer Weekly, we find out how a new data strategy is helping the British Heart Foundation to raise money and support medical research. We examine the benefits of using AI in advanced malware detection. And we reveal why the Information Commissioner is under fire for weak responses to serious data breaches. Read the issue now. Continue Reading
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News
03 Jul 2023
Driving synergies in digital healthcare
As group CIO of API Holdings, Chandresh Dedhia has been driving synergies across a spectrum of digital healthcare businesses to create operational efficiency and other business outcomes Continue Reading
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Blog Post
03 Jul 2023
Where SMBs should start on their AI journey
This is a guest blogpost by Pierre-Baptiste Béchu, Aircall co-founder and CTPO The SaaS industry is being reshaped by AI. More and more companies are turning to AI to innovate their products, and ... Continue Reading
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News
03 Jul 2023
Salesforce to invest $4bn in its UK business over five years
At its recent London conference, Salesforce UK managing director Zahra Bahrololoumi announced the supplier will invest $4bn in its own UK business over the next five years Continue Reading
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News
30 Jun 2023
AI can never be given control over combat decisions, Lords told
Artificial intelligence is technically incapable of distinguishing between the complex contextual factors of combat situations, and will likely never be able to, according to legal and software experts Continue Reading
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Opinion
30 Jun 2023
The time to implement an internal AI usage policy is now
As with any emerging technology, AI’s growth in popularity establishes a new attack surface for malicious actors to exploit, thereby introducing new risks and vulnerabilities to an increasingly complex computing landscape. Continue Reading
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Opinion
29 Jun 2023
Navigating cyber security under ChatGPT
Balancing the risk and reward of ChatGPT – as a large language model (LLM) and an example of generative AI – begins by performing a risk assessment of the potential of such a powerful tool to cause harm Continue Reading
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News
29 Jun 2023
‘Shadow’ AI use becoming a driver of insider cyber risk
Off-the-books use of generative AI tools will inevitably lead to a costly, high-profile data breach for someone, but a little attention paid to appropriate data management policy can help mitigate the risk Continue Reading
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Opinion
29 Jun 2023
Has mobile become the battleground for banking?
Head of Insights at data.ai discusses the unstoppable freight train that is the mobile banking revolution Continue Reading
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News
29 Jun 2023
The Finnish Food Authority uses AI to accelerate research
Researchers have reduced the time taken to get critical insights into potential public health crises and address issues in real-time, through artificial intelligence Continue Reading
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Opinion
29 Jun 2023
How real and present is the malware threat from AI?
One of the most talked about concerns regarding generative AI is that it could be used to create malicious code. But how real and present is this threat? Continue Reading
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News
28 Jun 2023
Scottish government tech accelerator opens latest funding round
The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues Continue Reading
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News
27 Jun 2023
UK AI plans offer ‘inadequate’ human rights protection, says EHRC
The UK’s equality watchdog says the government must properly consider human rights when implementing rules to regulate artificial intelligence, as current plan offers little protection Continue Reading
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News
27 Jun 2023
Infosys to acquire Danske Bank Indian IT centre as part of $454m outsourcing deal
Agreement will accelerate Danske Bank’s digital transformation and widen Infosys’ growing customer base in the Nordic region. Continue Reading
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27 Jun 2023
Rishi Sunak calls for urgency in building out UK tech
The UK prime minister used his speech during London Tech Week to discuss funding tech, attracting talent and AI safety Continue Reading
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E-Zine
27 Jun 2023
The politics of AI
In this week’s Computer Weekly, Rishi Sunak and Keir Starmer both spoke at London Tech Week to present their visions of an AI future for the UK – we compare their plans. We talk to the CTO of chip giant AMD about making tech more energy efficient. And we look at optimising networks for hybrid working. Read the issue now. Continue Reading
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Feature
26 Jun 2023
APAC career guide on AI
The multidisciplinary nature of artificial intelligence offers career opportunities not only in builder roles like engineering and data science, but also in AI ethics and applied AI Continue Reading
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News
26 Jun 2023
Office workers feel AI is better than a human boss
UK and US workers are quitting their jobs due to frustrations with how they are being managed – and some feel AI can be a better boss Continue Reading
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Podcast
26 Jun 2023
AI cyber monitoring: A Computer Weekly Downtime Upload podcast
In this podcast, Darktrace’s Max Heinemeyer discusses the good – and the bad – to come out of artificial intelligence in IT security Continue Reading
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Opinion
26 Jun 2023
ChatGPT’s phishing ‘problem’ may not be overstated
Some data now suggests that threat actors are indeed using ChatGPT to craft malicious phishing emails, but the industry is doing its best to get out in front of this trend, according to the threat intelligence team at Egress Continue Reading
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News
25 Jun 2023
Aussie-built database migration tool makes global debut
MongoDB’s engineering team in Australia has built a database migration tool to help customers migrate traditional relational databases to its document database Continue Reading
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News
23 Jun 2023
Government announces £21m AI diagnostic fund as NHS hits 75
To coincide with the 75th anniversary of the foundation of the NHS, the government has announced a £21m fund for NHS trusts to buy diagnostic tools that use artificial intelligence Continue Reading
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Feature
23 Jun 2023
Generative AI: Data privacy, backup and compliance
We look at generative AI and the risks it poses to data privacy for the enterprise, implications for backup, and potentially dangerous impacts on compliance Continue Reading
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Feature
23 Jun 2023
Why low code/no code opens doors but no panacea for skills shortages
Citizen development is not without risk but it has a bright future in the enterprise, especially as a way to handle skills gaps Continue Reading
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News
22 Jun 2023
How Vedanta is harnessing tech in aluminium production
India’s largest aluminium producer Vedanta Aluminium is using industrial internet of things devices to improve emissions control and robotic process automation to improve efficiency, among other digitisation efforts Continue Reading
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News
21 Jun 2023
Software spending grows fastest as finance firms spend $652bn on tech in 2023
Banks and investment firms are increasing their spending on IT despite gloomy economic outlook, but priorities have changed Continue Reading
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News
21 Jun 2023
The security interviews: Exploiting AI for good and for bad
The chief product officer of AI security firm Darktrace explains how large language AI models are making it harder for people to spot email attacks Continue Reading
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Feature
21 Jun 2023
Interview: Michael Kagan, chief technology officer, Nvidia
The chip maker's CTO explains how the compute demands of AI are pushing semiconductor technology beyond the principles of Moore's Law Continue Reading
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News
21 Jun 2023
Belgian researchers build energy-efficient AI frameworks
Researchers in Belgium are working on a new generation of platforms to support artificial intelligence applications in an energy-efficient manner Continue Reading
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News
20 Jun 2023
Mizuho Financial Group trials generative AI for development and maintenance
Japanese bank is working with Fujitsu to explore potential for using generative artificial intelligence technology in system development and maintenance Continue Reading
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Feature
20 Jun 2023
ChatGPT is creating a legal and compliance headache for business
ChatGPT’s increased use in the workplace has led many to question its legal and compliance implications for businesses. Experts warn that the software poses major security and copyright risks Continue Reading
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News
20 Jun 2023
ServiceNow’s Bill McDermott: a ‘work in progress’
Bill McDermott, president and CEO of ServiceNow, speaks to Computer Weekly about his vision for the company and the technology industry, which he believes to be in the throes of exponential change Continue Reading
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News
20 Jun 2023
Tech entrepreneur Ian Hogarth to chair AI Foundation Model Taskforce
The government has hired tech investor Ian Hogarth to lead its taskforce on artificial intelligence (AI) safety, aiming to tackle the safety challenges presented by AI and build public confidence in the use of the technology Continue Reading
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E-Zine
20 Jun 2023
How to keep network costs affordable
In this week’s Computer Weekly, as demands for networking performance and speed increase, we examine how to keep a handle on costs. Chip makers are investing in PLC technology – the next generation of flash storage – but some think it won’t be worth the effort; we investigate. And we listen in as tech industry leaders and politicians discuss the regulation of AI. Read the issue now. Continue Reading
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News
16 Jun 2023
Latest ONS data shows that 10% of UK businesses plan to adopt AI
The Office for National Statistics has found that UK adults are aware they have been using AI-based chatbots, and approximately one in six businesses are implementing AI applications Continue Reading
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News
16 Jun 2023
Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services
Citigroup’s US Personal Banking business has created a repository of customer data and is rolling out a decision engine to provide customers with personalised services Continue Reading
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News
16 Jun 2023
Lenovo ups ante on AI infrastructure investments
Lenovo is investing $1bn over three years to expand its artificial intelligence infrastructure offerings, including services to help organisations deploy and tap AI capabilities in a responsible manner Continue Reading
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News
15 Jun 2023
BBFC taps into AWS AI portfolio to speed up content classification
The British Board of Film Classification has embarked on an exploratory piece of work to see how artificial intelligence could assist with classifying content Continue Reading
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News
15 Jun 2023
Department for Education plans to assess AI risk and benefits
The department has begun a consultation looking at the role of generative artificial intelligence in education Continue Reading
