IT operations management and IT support
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News
11 Mar 2024
Vinnova launches National Digital Advancement project
Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading
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Feature
09 Feb 2024
The rising prominence of hybrid cloud in the Nordics
Many Nordic organisations have opted for hybrid cloud environments, subscribing to the newest services without giving up what they already have. Best practices are beginning to emerge for managing the heterogenous environment Continue Reading
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News
17 Jan 2023
Benelux CIO interview: Richard Ventre, SHV Holdings
In his role at Netherlands-based SHV Holdings, Richard Ventre is tackling the challenge of enabling a diverse set of digital transformations across a range of industries Continue Reading
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News
17 Jan 2023
Crest throws support behind CyberUp CMA reform campaign
Cyber accreditation association Crest International has lent its support to the CyberUp campaign for reform to the Computer Misuse Act of 1990 Continue Reading
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News
17 Jan 2023
Royal Mail promises ‘workarounds’ to restore services after ransomware attack
Royal Mail CEO Simon Thompson apologises to customers whose businesses are being disrupted by a ransomware attack and promises a ‘workaround’ will be in place in the near future Continue Reading
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News
13 Jan 2023
LockBit cartel suspected of Royal Mail cyber attack
The still-developing cyber incident at Royal Mail may be the work of the infamous LockBit ransomware operation Continue Reading
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News
13 Jan 2023
BBC assures UK Parliament that digital transformation plans are on track
UK Parliamentary accounts watchdog probes British Broadcasting Corporation senior management regarding plans to reconstruct organisation to be fit for purpose in modern media industry and satisfy multiplatform needs of licence fee payers Continue Reading
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Opinion
12 Jan 2023
Europe’s cyber security strategy must be clear about open source
Europe’s cyber security policy on open source is lagging behind the US, and despite growing government awareness of the issues, that poses a problem Continue Reading
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News
12 Jan 2023
Guardian confirms Christmas 2022 cyber attack was ransomware
Guardian Media Group bosses confirm the 20 December cyber attack that left staff locked out of its London office and disrupted several key systems was an untargeted ransomware attack Continue Reading
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News
12 Jan 2023
How Indian banks can drive automation in corporate banking
Banks should prioritise their processes for automation based on the level of human intervention, understand their processes thoroughly and put employees at the centre of their automation efforts Continue Reading
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News
11 Jan 2023
Royal Mail services hit by major cyber attack
UK postal service Royal Mail is asking customers not to send any overseas letters or parcels while it deals with the impact of an ongoing cyber attack Continue Reading
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News
11 Jan 2023
Should we be worried about malicious use of AI language models?
WithSecure research into GPT-3 language models, used by the likes of ChatGPT, surfaces concerning findings about how easy it is to use large language models for malicious purposes. Should security teams be concerned? Continue Reading
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News
11 Jan 2023
Microsoft fixes EoP zero-day on January Patch Tuesday
On the first Patch Tuesday of 2023, Microsoft fixed an elevation of privilege vulnerability in Windows Advanced Local Procedure Call, which has been actively exploited in the wild and may be co-opted into ransomware campaigns Continue Reading
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News
10 Jan 2023
Latest Innovate Finance report reveals decrease in UK fintech investment, but like-for-like increase
Innovate Finance’s latest figures on fintech investment show reduction in UK, but report methodology leaves this open to change Continue Reading
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News
10 Jan 2023
Tech firms failing to address forced labour in supply chains
Subpar due diligence processes in the tech sector – including poor purchasing practices, sparsely implemented collective bargaining coverage, and a lack of redress for workers – is leaving supply chain workers open to abuse, says KnowTheChain Continue Reading
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News
08 Jan 2023
Vulnerable organisations to get free Cyber Essentials support
Charities and legal aid firms are among those to be offered free security checks and certifications from the National Cyber Security Centre Continue Reading
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News
06 Jan 2023
Vice Society cyber gang targeted multiple UK schools
The Vice Society ransomware gang has made a habit of attacking educational institutions, and now appears to have struck multiple schools, colleges and universities in the UK Continue Reading
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News
05 Jan 2023
Cyber gang abused free trials to exploit public cloud CPU resources
A South Africa-based cyber crime gang exploited free trials and introductory offers to run cryptominers via public cloud services, then did a runner without paying Continue Reading
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News
05 Jan 2023
Warning over ransomware attacks spreading via Fortinet kit
Following the disclosure of a critical vulnerability in October 2022, Fortinet VPN devices were exploited in two known ransomware attacks, with access likely sold on the dark web Continue Reading
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News
05 Jan 2023
Fallout from Guardian cyber attack to last at least a month
The Guardian newspaper’s offices remained shut into the New Year following a supposed ransomware attack, with disruption likely to last some time Continue Reading
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News
04 Jan 2023
Traditional banking under threat from platform-based alternatives
Banking as a service embedded in non-banking business offerings will take large chunks from traditional banks Continue Reading
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Feature
29 Dec 2022
High tech meets agriculture in Denmark
Thanks to a few strategic investments, Denmark may one day become a major exporter of farming technology Continue Reading
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Feature
29 Dec 2022
Cyber security professionals share their biggest lessons of 2022
In the run-up to 2023, cyber security professionals are taking the time to reflect on the past few months and share their biggest lessons of 2022 Continue Reading
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News
29 Dec 2022
Top 10 Nordic IT stories of 2022
Here are Computer Weekly's top 10 Nordic IT articles of 2022 Continue Reading
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Opinion
29 Dec 2022
How does red teaming test the ultimate limits of cyber security?
An expert ethical hacker reveals how he goes about carrying out a red team exercise Continue Reading
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Opinion
28 Dec 2022
Why the current fraud model is broken, and how to fix it
Scammers and fraudsters are catching up with the good guys; a new technological approach is needed to fight skyrocketing volumes of digital fraud, says Darwinium founder Alisdair Faulkner Continue Reading
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News
28 Dec 2022
Top 10 Middle East IT stories of 2022
Here are Computer Weekly's top 10 Middle East IT articles of 2022 Continue Reading
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News
23 Dec 2022
Top 10 financial services IT stories of 2022
Here are Computer Weekly’s top 10 financial services IT articles of 2022, looking back at the moves and changes over the past year Continue Reading
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News
23 Dec 2022
Top 10 Benelux IT stories of 2022
Here are Computer Weekly’s top 10 Benelux articles of 2022 Continue Reading
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News
22 Dec 2022
Top 10 cyber security stories of 2022
The war in Ukraine loomed large over the cyber security news agenda, but 2022 also saw growing awareness of open source security, discussion around cyber insurance, and more besides Continue Reading
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Feature
21 Dec 2022
A sticky story: How, and why, hackers love stickers on laptops
We’ve all seen laptops adorned with security stickers and in-jokes, but how did this cyber community trend get started, what does it signify, and what does it say about the humans behind the screens? Continue Reading
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News
20 Dec 2022
Four-day working week set to stay at Atom bank
Challenger bank Atom has formalised a four-day working week policy after a successful trial Continue Reading
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News
20 Dec 2022
TSB hit with huge fine after IT migration disaster
TSB has been fined nearly £50m due to failings during its IT migration catastrophe Continue Reading
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Blog Post
20 Dec 2022
Dealing with the growing problem of edge and IoT sprawl
Amidst all the hype regarding the massive growth potential for IoT and for edge computing in general, there is an elephant in the room, and that’s edge sprawl. It’s as if the edge evangelists are ... Continue Reading
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Opinion
19 Dec 2022
Security Think Tank: 2022 brought plenty of learning opportunities in cyber
At the end of another busy 12 months, Turnkey Consulting’s Andrew Morris sums up some of the most important takeaways for cyber pros Continue Reading
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News
16 Dec 2022
UK unis implement new IP traffic policies to combat ransomware
Jisc will introduce new measures to protect UK universities and research institutions from ransomware attacks that exploit the Remote Desktop Protocol remote-access feature Continue Reading
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Blog Post
16 Dec 2022
How to build your tech budget for 2023
This is a guest post by Chrystal Taylor, head geek at SolarWinds As the year comes to a close, discussions about next year’s financials and budgets are rising among business leadership. But with ... Continue Reading
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News
15 Dec 2022
Digital Ethics Summit: Who benefits from new technology?
Experts at the 2022 Digital Ethics Summit say expedited development cycles and obviously over-hyped PR material, in tandem with the public’s near-total exclusion from conversations around technology, is creating distrust towards the tech sector Continue Reading
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News
14 Dec 2022
Criminal Cases Review Commission calls on more convicted subpostmasters to come forward
The Criminal Cases Review Commission wants more former subpostmasters to come forward if they think they were prosecuted by the Post Office based on data from the error-prone Horizon computer system Continue Reading
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News
14 Dec 2022
Ethical hackers flex their muscles in 2022
Ethical hackers working through HackerOne programmes found 21% more vulnerabilities in 2022 than in 2021 Continue Reading
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News
14 Dec 2022
Microsoft and London Stock Exchange agree £2.3bn 10-year cloud deal
The London Stock Exchange is building on its acquisition of financial data provider Refinitiv through a deal with Microsoft Continue Reading
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News
14 Dec 2022
Microsoft fixes two zero-days in final Patch Tuesday of 2022
December’s Patch Tuesday is typically a light month for Microsoft, and this year proved no exception, but there are still several critical issues worth addressing, and two zero-days for defenders to pore over Continue Reading
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News
14 Dec 2022
NAO: BBC digital transformation plan at risk from lack of resources
Financial watchdog warns broadcaster that it may lack resources to achieve its desired digital ambitions, with particular worry over best practice in acquiring, storing and securing personal data and potential exposure to reputational risks Continue Reading
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Opinion
14 Dec 2022
Security Think Tank: How much digital trust can you place on zero-trust?
The events of the past couple of years have highlighted many considerations that should be taken into consideration when pursuing a zero-trust strategy, says ISACA’s Steven Sim Kok Leong Continue Reading
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News
13 Dec 2022
The nature of the CISO role will be in flux in 2023
As cyber risk outpaces organisational defences, and cyber attacks and breaches cause more and more damage, the nature of the CISO role is entering a state of flux, according to a report Continue Reading
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News
13 Dec 2022
More Uber data exposed in possible supply chain attack
A second incident affecting ride-sharing app Uber appears to have originated through a third party in a supply chain attack Continue Reading
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News
13 Dec 2022
Special educational needs students use virtual reality to help navigate real world
Students on the autistic spectrum are using virtual reality to help them prepare for real-world interaction Continue Reading
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Opinion
12 Dec 2022
Security Think Tank: Embrace prioritisation, people, imperfections
Security and IT professionals should try to make peace with their imperfections in 2023, says Nominet CISO Paul Lewis Continue Reading
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News
09 Dec 2022
CIISec, DCMS to fund vocational cyber courses for A-level students
The Chartered Institute of Information Security and the Department for Digital, Culture, Media and Sport plan to fund vocational cyber qualifications for 300 teenagers Continue Reading
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News
09 Dec 2022
Iranian APT seen exploiting GitHub repository as C2 mechanism
A subgroup of the Iran-linked Cobalt Mirage APT group has been caught taking advantage of the GitHub open source project as a means to operate its latest custom malware Continue Reading
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News
09 Dec 2022
Digital bank to recruit 1,000 tech experts in Manchester
App-based bank Starling is adding 1,000 people to its workforce with technology professionals being recruited for its new operation in Manchester Continue Reading
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News
09 Dec 2022
IT system limitations a factor in passport delays
Limitations in the UK’s passport office IT system led to delays in applicants receiving their documents during a recent period of high demand Continue Reading
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Opinion
09 Dec 2022
Security Think Tank: 2022 changed how we thought about resilience
Increasing cyber resilience is at the heart of the people-processes-technology triangle, and 2022 saw shifts in all three of these aspects, says PA Consulting’s Sharon Shochat Continue Reading
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News
07 Dec 2022
Rackspace email outage confirmed as ransomware attack
An ongoing outage affecting Rackspace email customers is the result of a ransomware attack Continue Reading
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Opinion
07 Dec 2022
Security Think Tank: As cyber pros, we need to articulate our needs better
There is always a lot to learn about security, but one of the most important lessons may not relate to technology at all, says Petra Wenham Continue Reading
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News
07 Dec 2022
Post Office scandal – “cock-up or cook-up”?
The second phase of the Post Office Horizon IT scandal raised more questions over who did what, when and where, with shocking revelations at every turn Continue Reading
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News
06 Dec 2022
EU fails to protect human rights in surveillance tech transfers
Transfers of surveillance technology from the European Union to African governments are carried out without due regard for the human rights impacts, the European Ombudsman has found after a year-long investigation into the European Commission’s management of an aid fund Continue Reading
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News
06 Dec 2022
Don’t become an unwitting tool in Russia’s cyber war
Researchers have turned up evidence that enterprise networks are being co-opted by Russian threat actors to launch attacks against targets in Ukraine. How can you avoid becoming an unwitting tool in a state-backed attack? Continue Reading
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News
06 Dec 2022
Finland connects a quantum computer to a supercomputer
VTT and CSC recently connected a quantum computer with Europe’s fastest supercomputer to enable a hybrid service for researchers Continue Reading
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News
05 Dec 2022
How HashiCorp is driving cloud provisioning and management
HashiCorp CEO Dave McJannet talks up how the company is supporting cloud provisioning in a hybrid environment and its investments in Asia-Pacific to capitalise on the region’s growth potential Continue Reading
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News
05 Dec 2022
French cyber consultancy Hackuity sets up UK operation
Risk-based vulnerability management company is to establish a UK base of operations in the hope of expanding its enterprise client base Continue Reading
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News
02 Dec 2022
Twitter ‘replacement’ Hive Social shuts off service in privacy alert
Hive Social, a recently established social media network, has temporarily closed its servers to address deep structural privacy issues identified by ethical hackers Continue Reading
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Opinion
01 Dec 2022
Ransomware: Is there hope beyond the overhyped?
Up-and-coming cyber concepts attack surface management and security mesh architectures seem to hold some promise in tackling ransomware, but they are a little way off maturity Continue Reading
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News
30 Nov 2022
Microsoft 365 banned in German schools over privacy concerns
German schools cannot legally use Microsoft Office 365 over lack of clarity about how data is collected, shared and used, as well as the potential for unlawful transfer of European citizens’ personal data to the US Continue Reading
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News
30 Nov 2022
Subpostmaster federation deliberately kept public in dark over computer problems
The federation representing subpostmasters deliberately suppressed information about computer errors that could have saved its members from devastating life-changing events Continue Reading
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News
30 Nov 2022
Latest LockBit ransomware versions have wormable capabilities
Sophos researchers have reverse-engineered the Lockbit 3.0 ransomware, shedding new light on its evolving capabilities and firming up links with BlackMatter Continue Reading
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News
30 Nov 2022
Parity AI talks about auditing recruitment algorithms for bias
Algorithmic auditing firm Parity speaks to Computer Weekly about the process of auditing artificial intelligence for bias, following its partnership with AI-powered recruitment platform Beamery Continue Reading
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Opinion
30 Nov 2022
Think technology, process, human risk to manage ransomware
Effective ransomware handling boils down to three core areas – technology, process and human risk Continue Reading
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Opinion
29 Nov 2022
Chartered status and aligned standards are crucial for the UK's cyber sector
As the UK moves closer to ushering in the world’s first chartered cyber professionals, the UK Cyber Security Council’s Simon Hepburn outlines the sector’s defining moment Continue Reading
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News
29 Nov 2022
Digital Transformation Week Amsterdam: HSBC discusses low-code in financial services
A member of HSBC’s global transformation team has shared her views on low-code with an audience in Amsterdam Continue Reading
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Feature
29 Nov 2022
How gamifying cyber training can improve your defences
Security training is the cornerstone of any cyber defence strategy. With ever-escalating online threats, it is now more important than ever that this training is an engaging experience Continue Reading
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News
28 Nov 2022
How MongoDB is driving growth in ANZ
MongoDB, which counts the likes of Bendigo and Adelaide Bank as clients, has been driving skills development and investing in local manpower in Australia and New Zealand Continue Reading
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Feature
28 Nov 2022
Ransomware: Practical tips to improve resiliency
With ransomware attacks on organisations increasing, the question is not if an attack will happen, but when. We look at ways to minimise the impact of such an attack Continue Reading
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News
25 Nov 2022
Data management, backup becoming the CISO's responsibility
More and more CISOs are taking on responsibility for wider data management strategies, and this trend looks set to grow next year Continue Reading
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Opinion
24 Nov 2022
Your staff are the frontline in your ransomware fight
As part of a solid cyber defence plan, the CISO must make sure that the frontline within the organisation is prepared for an attack, says Theodore Wiggins of Airbus Protect Continue Reading
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News
23 Nov 2022
AI accountability held back by ‘audit-washing’ practices
Algorithmic auditing will be useless in holding artificial intelligence accountable until there are common standards, approaches and goals that scrutinise systems at each stage of development and deployment, says think-tank Continue Reading
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News
23 Nov 2022
How Photobox keeps site reliability in the picture
Photobox’s site reliability head discusses how the photo book and personalised gifts site manages a complex microservices architecture Continue Reading
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News
23 Nov 2022
Red team tool developer slams ‘irresponsible’ disclosure
UK security firm MDSec defends its Nighthawk command and control penetration testing framework after suggestions were made that it could be appropriated by threat actors Continue Reading
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News
23 Nov 2022
Netherlands wants watchdog to reduce bias in artificial intelligence
Dutch government will take swift action to prevent citizens getting into trouble due to the misuse of algorithms Continue Reading
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News
23 Nov 2022
Dutch national cyber security strategy aims to protect digital society
Cabinet sets up national cyber security strategy to make the Netherlands digitally secure Continue Reading
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News
22 Nov 2022
IT services sector hiring slows to pre-pandemic levels
IT services firms have slowed their recruitment after a major acceleration in hiring during the Covid-19 pandemic Continue Reading
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News
22 Nov 2022
Killnet DDoS hacktivists target Royal Family and others
Russia-aligned hacktivists targeted multiple UK websites, including those of the Royal Family, in a new campaign of DDoS attacks Continue Reading
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News
22 Nov 2022
C-suite mystified by cyber security jargon
Malware, supply chain attack, zero-day, IoC, TTP and Mitre ATT&CK are just some of the everyday terms that security pros use that risk making the world of cyber incomprehensible to outsiders Continue Reading
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22 Nov 2022
Cracking the code for a modern approach to enterprise software development
Overworked IT departments need a better way to deliver digitally enabled products and services at the speed that the business requires. We report from the Gartner Symposium in Barcelona. Continue Reading
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News
21 Nov 2022
EDF UK deploys Riverbed’s Alluvio Aternity to tackle IT issues
Monitoring software links into ServiceNow and PowerShell scripts are being used to automate remediation Continue Reading
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News
21 Nov 2022
Bug Bounty Calculator helps organisations fine-tune their payouts
Newly launched comparison tool will supposedly help operators of vulnerability disclosure or bug bounty programmes to ensure their payments match market rates and expectations, and attract the right sort of attention Continue Reading
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News
18 Nov 2022
Is Elon Musk’s Twitter safe, and should you stop using it?
With a litany of security and compliance issues exposed and in many cases caused by Elon Musk’s takeover of social media platform Twitter, some may be asking if it’s still safe or appropriate to use Continue Reading
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News
18 Nov 2022
New gold standard to protect good faith hackers
HackerOne’s new Gold Standard Safe Harbour statement will supposedly act as a guarantee for good faith hacking Continue Reading
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News
18 Nov 2022
CyberPeace Institute helps NGOs improve their security resilience
Adrien Ogée of the CyberPeace Institute talks about his work supporting NGOs and humanitarian organisations, and how the security community at large can help protect the world’s most vulnerable people Continue Reading
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News
17 Nov 2022
Another Log4Shell warning after Iranian attack on US government
The breach of a US federal body by an Iranian threat actor exploiting the Adobe Log4j Log4Shell vulnerability has prompted a fresh flurry of patching Continue Reading
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Opinion
17 Nov 2022
Gartner: Three key tasks needed to decommission applications
A guide to slimming down a full portfolio of applications that are expensive to maintain and difficult to adapt to business needs Continue Reading
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News
16 Nov 2022
Team working on controversial Post Office Horizon EPOSS software was the ‘joke of the building’
Former members of the ICL team developing software for the Post Office Horizon EPOSS system were unqualified and engaged in poor software development practices, public inquiry told Continue Reading
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News
16 Nov 2022
Agility, business more important than cost, network management for IT teams
Cisco report finds new rules applying in a multicloud world, with IT decision-makers regarding security as the top networking challenge when managing distributed and hybrid workloads Continue Reading
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News
16 Nov 2022
Global network fragmentation a source of increasing risk
Risk consultancy’s report says the weaponisation of cyber space and geopolitical clashes herald a breakdown of global networks into distinct regional or national architectures Continue Reading
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News
15 Nov 2022
Post Office changed view of Horizon problems before roll-out, because of a ‘sunk cost fallacy’
Insider tells public inquiry that the Post Office continued to roll out the controversial Horizon system despite a ‘considerable’ number of errors, because it was too committed Continue Reading
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News
15 Nov 2022
A modern approach to enterprise software development
Overworked IT departments need a better way to deliver digitally enabled products and services at the speed the business requires Continue Reading
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News
15 Nov 2022
Inside Singapore’s public sector IT strategy
Adopting a platform approach with products that can scale across the board and building a strong engineering bench are some of the key aspects in Singapore’s public sector IT strategy Continue Reading
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News
15 Nov 2022
Met Police removes nearly two-thirds of people from gangs matrix
Legal action by human rights group Liberty forces Met Police to overhaul its gangs violence matrix database Continue Reading
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News
14 Nov 2022
Sadiq Khan launches Data for London Advisory Board
Board will look at how to join up and share data between public and private London organisations in an effort to build a stronger data economy and improve public services Continue Reading
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News
14 Nov 2022
CaixaBank robot answers the most customer questions
AI-based virtual assistant at Spanish bank is now used by over four million customers Continue Reading
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Opinion
14 Nov 2022
Security Think Tank: Let’s be transparent about ransomware
Greater transparency regarding ransomware attacks, including details about attack methods used and what kinds of assets were compromised, would likely help the community prevent future attacks Continue Reading
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Feature
11 Nov 2022
An encouraging new conversation around sustainable IT, says Nordic CIO
What started as a whisper a decade ago has become distinctly audible chatter among IT leaders sharing best practices on how to protect the environment Continue Reading