IT for leisure and hospitality industry

News 12 Jun 2024
Nordic innovators look to revive the zombie subscriber population

Zombie subscriptions where customers buy a service and forget about it are harming the subscription economy, but software is being developed to support the subscription economy Continue Reading
News 03 Jan 2024
Artificial intelligence to the front in Sweden’s National Technology Strategy

Sweden focuses in on artificial intelligence in its latest far-reaching national IT strategy Continue Reading

News 18 Apr 2019

Etihad Airways automates customer and luggage journey monitoring

National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring Continue Reading
News 17 Apr 2019

Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading
News 04 Apr 2019

Social inclusion unit aims to expand diversity in IT conversation

New unit at startup hub wants to explore how technology can be applied to address the barriers many people face in participating in society Continue Reading
News 03 Apr 2019

Most business decision-makers and knowledge workers happy to work alongside robots

Fears that automation will remove jobs for knowledge workers are reducing as opportunities emerge to upskill and eradicate mundane work Continue Reading
Opinion 02 Apr 2019

Goliath vs Goliath and the complexities of 5G intellectual property

Is Apple the good guy or the bad guy? It has violated patents and had its wrist slapped by the courts (bad), yet its products are still available for adoring fans to buy (good) Continue Reading
News 28 Mar 2019

Businesses losing out on early payment discounts due to outdated software

Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early Continue Reading
News 26 Mar 2019

Nominet urges SMEs to register .uk domains to thwart squatters

The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June Continue Reading
Feature 01 Mar 2019

What are the CDN options for enterprises?

We look at how content delivery networks can give your organisation’s web presence a literal edge Continue Reading
News 27 Feb 2019

Dutch companies lack knowledge of IoT’s benefits

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential Continue Reading
News 25 Feb 2019

Nordic tech is increasing diversity but more needs to be done

The shortage of women in the boardroom is a problem in the Nordics, like other regions, but work in its tech sector means the future could be more promising Continue Reading
Opinion 15 Feb 2019

Making the move to cloud work for you

Getting the best out of a move to the cloud means getting the size right, turning off what you don’t need, smart purchasing and continuously decluttering your new environment Continue Reading
News 14 Feb 2019

Central Saint Martins hosts Three’s 5G trial for London Fashion Week

Three’s trial 5G network will enable the world’s first augmented reality fashion show at Central Saint Martins, while consumers can test out a prototype network at its flagship store Continue Reading
News 12 Feb 2019

Dutch developer offers businesses nuclear security option for communications

Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail Continue Reading
News 07 Feb 2019

Nordic region primed to pioneer 5G

The Nordic region could pioneer the commercial use of 5G, with Finland and Sweden hotbeds for the technology Continue Reading
News 06 Feb 2019

UK’s IT and BPO spend plummets because of Brexit uncertainty

UK businesses cut their investment in IT and business process outsourcing last year because of confusion over Brexit, but there was a 68% rise in public sector spending Continue Reading
News 05 Feb 2019

Cambridge launches urban data IoT project

The city of Cambridge will use Telensa IoT sensors and a Microsoft Azure platform to better manage its urban data assets Continue Reading
News 29 Jan 2019

IT leaders grapple with workforce skills gap as they deploy AI and digital technology

Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed Continue Reading
News 28 Jan 2019

UK IT spending worth £27bn held back due to Brexit uncertainty

UK businesses are putting billions of pounds of IT investments on hold until they know the terms that the UK will leave the EU Continue Reading
News 22 Jan 2019

Young Dutch cyber criminals get re-education rather than jail time

Young hackers in the Netherlands are being rehabilitated through punishments that educate rather than incarcerate Continue Reading
News 17 Jan 2019

Vodafone and IBM prep user clouds for future network tech

Companies expand existing collaboration to enable enterprise customers to prepare for the impact of advanced networking technologies Continue Reading
News 17 Jan 2019

UK tech firms favour second referendum as next move in Brexit stalemate

UK tech firms want to remain as close to the EU as possible and believe a second referendum on membership of the trading bloc would be the best way out of the current political stalemate Continue Reading
News 11 Jan 2019

Microsoft takes community approach to artificial intelligence in Sweden

Microsoft is making increasing use of artificial intelligence in Sweden as it shares experiences with the development community Continue Reading
News 10 Jan 2019

RSC and Science Museum to lead future audience AR/VR demos

Organisations including the Royal Shakespeare Company, the Science Museum and the Natural History Museum will take part in a series of government-backed demonstrators creating immersive experiences for audiences of the future Continue Reading
News 10 Jan 2019

Enterprises are increasing the human workforce while deploying AI

Artificial intelligence is creating more jobs than it replaces, according to a study of businesses using the technology Continue Reading
News 02 Jan 2019

Nordic digital transformation driven by traditional businesses

More traditional Nordic businesses are fuelling the region's digital transformation, finds report Continue Reading
Opinion 31 Dec 2018

Can we live without passwords?

Can you imagine a future in which we can be secure online without having to remember an unwieldly list of passwords? Solutions are emerging that could make passwords redundant, but there will be other security problems to resolve Continue Reading
News 28 Dec 2018

Top 10 HR technology stories of 2018

Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management Continue Reading
News 27 Dec 2018

Top 10 CIO interviews of 2018

IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly in 2018 Continue Reading
News 27 Dec 2018

Top 10 Middle East stories of 2018

Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading
News 20 Dec 2018

Marriott data breach losses could be over half a billion dollars

Direct losses related to a huge data breach at US hotel group could reach $600m Continue Reading
News 14 Dec 2018

Australia passes controversial encryption law

Arguments continue over law that requires companies to work with government agencies to ensure that encrypted communications can be read if a crime is suspected Continue Reading
News 07 Dec 2018

Finnish government announces research and development ecosystem

Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others Continue Reading
Opinion 06 Dec 2018

Douglas Engelbart, the forgotten hero of modern computing

Half a century ago, Douglas Engelbart demonstrated an experimental computer that laid the foundations for modern computing. His vision to use computing power to solve complex problems in all areas of human activity has become reality, but not in the way that he imagined Continue Reading
News 06 Dec 2018

Software failure paralyses O2’s 4G network

O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services Continue Reading
News 05 Dec 2018

Australia races towards commercial quantum computing

Universities make headway in the challenge of commercialising quantum computing Continue Reading
News 04 Dec 2018

100 million Quora.com user details exposed

Question-and-answer site is the latest organisation to admit a breach of users’ personal data, with industry commentators calling out credential theft as a top cause of such breaches Continue Reading
Opinion 29 Nov 2018

Agile becomes mainstream

There are clear parallels between the conditions that led the IT industry to adopt agile approaches and the challenges facing business today Continue Reading
Opinion 28 Nov 2018

More effective digital transformation through the power of your own people

The old model of escalating decisions up and down the management chain does not work any more. Business leaders need to delegate responsibility for projects to business and technology specialists and eliminate the fear of failure Continue Reading
News 21 Nov 2018

Interview: Comms sector ripe for disruption as climate change takes hold

Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading
19 Nov 2018

CIO interview: Jason Oliver, ICT director, Science Museum Group

The Science Museum’s outgoing ICT director talks about improving data, dealing with legacy systems and digitising the museum’s collection. Continue Reading
Feature 16 Nov 2018

Securing the SD-WAN: The next network challenge

Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
News 15 Nov 2018

The Gym Group flexes its muscles with data analytics

No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK Continue Reading
News 13 Nov 2018

5G will unleash digital transformation for UK enterprises

Mobile operator EE is working hand-in-hand with its largest enterprise customers to realise the potential of its future 5G mobile network Continue Reading
E-Zine 08 Nov 2018

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading
News 06 Nov 2018

Smart Dubai platform is the backbone of the city's transformation

Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform Continue Reading
News 06 Nov 2018

Automation and CSR are driving reskilling process for UK plc, says Cisco

UK business leaders are planning to make dramatic changes to their organisations between now and 2020, according to a new report from Cisco Continue Reading
News 02 Nov 2018

Radisson hotel group could be GDPR test case

Privacy watchers say the breach of personal data of members of the Radisson Hotel Group’s loyalty scheme could be an interesting test case for how the GDPR will be applied Continue Reading
News 29 Oct 2018

O2 extends rural 4G network to 339 communities

O2 has extended its rural network roll-out, targeting over 300 small communities all over the UK Continue Reading
News 25 Oct 2018

Consumer rights champion Which? begins digital journey

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing Continue Reading
News 25 Oct 2018

Firms will use AI to automate HR processes within two years

Companies are gearing up to automate HR processes with artificial intelligence and machine learning, while at the same time battling with outdated IT systems Continue Reading
News 25 Oct 2018

Cathay Pacific under fire over breach affecting 9.4 million passengers

Hong Kong-based airline reveals massive data breach of the most sensitive personal data of passengers five months after loss was confirmed Continue Reading
News 18 Oct 2018

Middle East gears up for 5G

The race for 5G is well and truly under way, and the UAE and Saudi Arabia are well positioned to be among the first countries in the world to deliver the benefits of this new telecoms protocol Continue Reading
News 11 Oct 2018

Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading
E-Zine 11 Oct 2018

CW Middle East: Middle East warms to humanoid robots

Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading
News 10 Oct 2018

Huawei Connect 2018: Huawei tackles barriers to effective AI

At its annual customer and technology event, Huawei chairman Eric Xu set out 10 key challenges facing AI, and revealed how the networking supplier’s strategy will help to address these Continue Reading
News 09 Oct 2018

Tech takes centre stage in CBI’s pre-Budget wish list

Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU Continue Reading
News 05 Oct 2018

GDPR case work swamps Denmark’s data protection agency

The agency investigating alleged breaches of GDPR in Denmark is recruiting additional resources to cope with the increase in work Continue Reading
News 03 Oct 2018

CIO interview: Jason Oliver, ICT director, Science Museum Group

The Science Museum’s outgoing ICT director talks about improving data, dealing with legacy systems and digitising the museum’s collection Continue Reading
News 01 Oct 2018

UK will unilaterally tax web giants, says Hammond

Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached Continue Reading
News 30 Sep 2018

UKtech50 2018 – help us find the most influential people in UK IT

Computer Weekly’s annual search for the 50 most influential people in UK IT is on – let us know who you would like to nominate for this year's list Continue Reading
News 26 Sep 2018

Indian IT giant TCS sees IBM and Accenture as nearest rivals

Rapidly-growing Tata Consultancy Services has its eyes on the US IT giants, with customer service key if it is to overtake them Continue Reading
Feature 26 Sep 2018

Intelligent automation and the WAN: Is SD-WAN moving mainstream?

Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading
News 24 Sep 2018

InfoWatch opens training centre to help address Middle East skills shortage

Security supplier offers Middle East customers cyber security and digital training facility as organisations in the region struggle to equip staff with latest skills Continue Reading
News 21 Sep 2018

Businesses that take humans with them on robotics journeys gain the most

Businesses that put human development at the centre of their automation strategies will profit the most Continue Reading
News 20 Sep 2018

Alibaba debuts its first service robot

Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests Continue Reading
Feature 19 Sep 2018

What are the current SD-WAN options for enterprises?

Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
Feature 19 Sep 2018

Employers turn to wearable technology to help staff manage work-life balance

Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
News 07 Sep 2018

BA praised for swift GDPR-aligned action on data breach

British Airways has been praised for its swift response to a customer data breach, which could be the first test case under the EU’s GDPR and new UK GDPR-aligned data protection laws Continue Reading
E-Zine 04 Sep 2018

Power play – how GE builds digital into its products

In this week’s Computer Weekly, we speak to Bill Ruh, the head of GE Digital about how the business has changed to focus on customer outcomes following a change in senior leadership. The company is exploring new industries to take its Predix platform, such as the hospitality sector. We look at the problems of implementing SAP S/4 Hana and speak to experts about how to maximise success. We also explore the challenges of networking microservices. Our CIO interview is PayPoint CIO Jon Marchant. Read the issue now. Continue Reading
Opinion 03 Sep 2018

From Aberdeen to Brighton: Investing in the UK’s digital future

More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading
News 29 Aug 2018

IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading
News 28 Aug 2018

Arsenal puts Acronis in defence for analytics cloud backup

Football club is increasingly driven by video and data analysis and opts for cloud backup software-as-a-service and quick restore to any location to replace ad-hoc staff solutions Continue Reading
E-Zine 23 Aug 2018

CW Nordics: Sweden eyes geo-fencing to protect against terror attacks

Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading
News 22 Aug 2018

Language barrier won’t hold back chatbots in the Netherlands

The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading
News 21 Aug 2018

Windfarm benefit fund helps pay for full-fibre broadband

A number of communities in the Highlands are using benefit funds established by a local windfarm provider to pay for full-fibre broadband services Continue Reading
News 21 Aug 2018

CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group

Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants Continue Reading
News 20 Aug 2018

Job losses caused by artificial intelligence will dwarf those of Victorian revolution

The disruption to the jobs market caused by artificial intelligence will be far greater than that caused by industrialisation in Victorian times Continue Reading
News 20 Aug 2018

Fibre cable break takes Gatwick flight information screens offline

A broken fibre-optic cable has taken Gatwick Airport’s flight information screens offline, with airport staff forced to use whiteboards to provide information to passengers Continue Reading
News 13 Aug 2018

HP Inc to kit out new Spurs stadium

Tottenham Hotspur Football Club is building a technically advanced stadium to take fan experience to new heights. It will include zBook workstations, as used on the International Space Station Continue Reading
News 10 Aug 2018

Butlin’s warns of potential personal data breach

Holiday camp chain blames cyber breach on a phishing attack, implying that attackers were able to steal user credentials to access customer data – and underlining the need for security awareness training Continue Reading
News 07 Aug 2018

In-flight Wi-Fi availability drives passenger loyalty

A report published by Inmarsat appears to suggest that airlines which make on-board Wi-Fi more easily available are seeing more loyal customers as a result Continue Reading
E-Zine 07 Aug 2018

How digital is driving golf to the connected course

In this week’s Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Dame Stephanie ‘Steve’ Shirley discusses IT talent, diversity in tech and Brexit fears. And we assess the offerings of four of the biggest cloud storage providers, AWS, Azure, Google and IBM. Read the issue now. Continue Reading
News 02 Aug 2018

GDPR harmonised with local laws in Nordic EU states

Sweden provides an interesting challenge for the European Union’s data protection regulation due to its laws around freedom of press and free speech Continue Reading
News 02 Aug 2018

Three Carbanak cyber heist gang members arrested

Three alleged members of the Carbanak gang believed to be responsible for more than 100 cyber heists worldwide have been arrested, US authorities have announced Continue Reading
News 31 Jul 2018

Intelligent automation spending to hit $232bn by 2025

Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants Continue Reading
News 20 Jul 2018

Cloud sales stoke Microsoft’s strong growth

Microsoft says cloud-based Office products made a huge contribution to sales growth Continue Reading
News 17 Jul 2018

Nordic CTO interview: Martin Whitlock, Telenor Connexion

Norwegian telco is growing its global reach through its internet of things business unit Continue Reading
News 12 Jul 2018

Three-quarters of consumers have interacted with artificial intelligence

Capgemini survey finds 55% of people prefer a mix of AI and humans when they interact with organisations Continue Reading
News 09 Jul 2018

Casino group bets on Pivot3 hyper-converged infrastructure for surveillance

Caesars’ ageing digital video recording equipment risked running foul of court and police requirements, and cost tens of thousands annually, so it switched to Pivot3 hyper-converged infrastructure Continue Reading
News 09 Jul 2018

Superbike team adds managed UC to support racers

Crescent Racing, Pata Yamaha Official WorldSBK Team has enhanced its existing relationship with MSP GCI to include new unified comms and Skype for Business elements Continue Reading
News 29 Jun 2018

GDPR exposes breach reporting flaws

In the month since the GDPR compliance deadline, it has become clear that many organisations are not well prepared for personal data breach notifications, says PwC’s data protection lead Continue Reading
News 27 Jun 2018

Government must challenge popular smart city misconceptions

A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions Continue Reading
News 27 Jun 2018

Technology key to keeping staff happy

Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows Continue Reading
News 26 Jun 2018

Hospitality industry under siege from botnets

The hospitality industry, including hotels, airlines and cruise lines, is the biggest target for cyber criminal botnet attacks that abuse credentials and overwhelm online systems, a report reveals Continue Reading
Feature 20 Jun 2018

Need for speed: designing a modern campus LAN

Just like datacentres before them, campus LANs are increasingly being defined by virtualisation and software-based controls. Next to this shift, the hardware also continues to improve as network owners look to keep pace with user demand Continue Reading
News 20 Jun 2018

San Francisco 49ers add pace to the team with NVMe flash from Datrium

US NFL football team plans high-performance NVMe flash to power in-game statistics and video decision-making, plus access for scouts to player databases during draft Continue Reading
News 20 Jun 2018

Nine out of 10 enterprises will use robotic process automation by 2020

Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey Continue Reading
News 19 Jun 2018

CIO interview: Michael Cole, European Tour and Ryder Cup

Michael Cole, chief technology officer at the European Tour and Ryder Cup, discusses how he is helping the sport of golf broaden its appeal through his “connected course” digital transformation vision Continue Reading
E-Zine 14 Jun 2018

CW Europe: Lufthansa’s HR IT project takes off

Lufthansa says it is confident of landing a company-wide HR IT project after having to go back to the drawing board. Also in this issue, read about the ComputerWeekly/TechTarget IT Priorities survey’s findings that many European technology leaders are expecting to increase IT spending through 2018, and how a major report has reassured Swedish society that artificial intelligence will be a positive force for change despite fears of job losses. Continue Reading
News 12 Jun 2018

Mayor Khan bids to make London the world’s smartest city

At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading