Business applications
At the heart of enterprise software strategy are the key business applications upon which every organisation relies. From enterprise resource planning (ERP) to customer relationship management (CRM), financial and accounts software to business intelligence (BI), such applications demand high investments and can deliver high returns. We analyse the latest product developments and the news from major suppliers such as Oracle, Microsoft and SAP.
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E-Zine
09 Nov 2023
Heineken lets the data flow
In this month’s CW EMEA ezine, we find out about Heineken’s mission to make the most out of the data it holds through an enterprise-wide data ecosystem. We also look at how the UK has turned its back on the German government-funded Gaia-X data platform, why cyber experts are urging the EU to rethink vulnerability disclosure plans, and how the IT industry is responding to the software developer skills shortfall. Read the issue now. Continue Reading
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E-Zine
13 Oct 2023
CW EMEA: Prepare for AI explosion
In this month’s CW EMEA, we look at generative artificial intelligence, which Accenture claims is the next big thing in enterprise IT. The IT services giant says GenAI will transform 40% of all working hours – and it is putting its money where its mouth is with plans to invest $3bn in AI and create 40,000 AI-focused roles. Part of the huge investment has already been assigned to the creation of an AI and generative AI lab in Brussels focused on the public sector in Europe. We also look at a Deutsche Telekom-led consortium’s demo of multi-supplier non-real-time RAN optimisation, how last month’s Ryder Cup tested out technology to improve how fans digitally consume the event, and find out how Zurich Insurance has cut the time it takes to complete development of ServiceNow applications. Read the issue now. Continue Reading
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News
13 Jun 2024
Epicor rides Southeast Asia manufacturing boom
Midmarket ERP software supplier capitalising on growing investments by Chinese and local manufacturing firms in region to drive business Continue Reading
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News
12 Jun 2024
Case study: BT rolls out Amazon’s generative AI developer tool to more coders
Amazon Q Developer tool has helped the telecoms giant write 200,000 lines of code Continue Reading
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News
12 Jun 2024
IT witness was hidden away from Post Office court battle, but supported it from shadows
Former Fujitsu chief architect provided evidence support to Post Office witnesses in High Court battle despite being unfit to provide it directly Continue Reading
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News
11 Jun 2024
Tableau CEO on AI moves to ease analytics adoption
Tableau’s head honcho Ryan Aytay talks up Tableau’s efforts to bring more consumerisation and personalisation capabilities to data analytics through the use of AI Continue Reading
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E-Zine
11 Jun 2024
Drilling into data to help the UK’s energy transition
In this week’s Computer Weekly, we find out how data is accelerating the UK’s energy transition to net zero. With Windows 10 support ending next year, we examine the issues around preparing to upgrade to Windows 11. And we explore the key considerations when deploying artificial intelligence infrastructure to harness its full potential. Read the issue now. Continue Reading
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News
10 Jun 2024
AI firms can’t be trusted to voluntarily share risk information
Workers at frontier AI firms have warned that their employers – including OpenAI, DeepMind and Anthropic – can’t be trusted to voluntarily share information about their systems capabilities and risks with governments or civil society Continue Reading
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News
10 Jun 2024
Post Office Capture software training deficit echoes systemic Horizon problems
Post Office branch managers have told Computer Weekly they had no training on how to use Capture software, which pre-dated Horizon Continue Reading
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News
10 Jun 2024
SAP Sapphire 2024: AI in all its forms – but not only AI
SAP talked a lot about artificial intelligence at its big annual event in Orlando. But the supplier has more discreetly addressed other issues closer to the concerns of clients Continue Reading
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News
10 Jun 2024
Driving customer experience through cloud and AI
Autodesk’s global CIO Prakash Kota explains how the company is modernising is IT infrastructure and adopting cloud and AI to drive customer experience Continue Reading
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News
07 Jun 2024
Fujitsu had Post Office ‘over a barrel’, inquiry told
Post Office scandal inquiry hears how board member believed Fujitsu was exploiting the Post Office Continue Reading
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News
05 Jun 2024
Post Office chair was aware of Horizon concerns from day one but failed to act
Almost immediately after joining the Post Office, Alice Perkins was told about software problems and was concerned about an imbalance of power in the Post Office’s relationship with Fujitsu Continue Reading
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News
05 Jun 2024
Subpostmasters consider legal action against government in pursuit of financial redress
Campaigner says former subpostmasters may have to resort to legal action in pursuit of the money they are owed Continue Reading
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News
04 Jun 2024
Invasive tracking ‘endemic’ on sensitive support websites
Websites set up by police, charities and universities to help people get support for sensitive issues like addiction and sexual harassment are deploying tracking technologies that harvest information without proper consent Continue Reading
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News
04 Jun 2024
Fujitsu cuts half of UK-based Oracle practice team
Fujitsu is reducing staffing levels at its UK Oracle Practice in a move cited as ensuring its competitiveness Continue Reading
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News
04 Jun 2024
Post Office bosses misled subpostmasters a day before IT project problems were exposed
Subpostmasters were reassured by Post Office executives that the Horizon replacement project was satisfactory the day before Computer Weekly reported news to the contrary Continue Reading
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News
03 Jun 2024
AI Seoul Summit review
Dozens of governments and tech companies attending the second global AI Safety Summit have committed themselves to the safe and inclusive development of the technology, but questions remain around whether the commitments made go far enough Continue Reading
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Opinion
03 Jun 2024
Post Office scandal: What is a systemic error?
For those following the Post Office Horizon scandal public inquiry, confused about what makes a computer error systemic, IT expert James Christie explains Continue Reading
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News
31 May 2024
IBM, AI Singapore to bolster Sea-Lion LLM
IBM will work with AI Singapore on technical exchanges to enhance Sea-Lion and make the region’s first LLM available to data scientists and engineers through its AI use case library Continue Reading
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News
30 May 2024
FWD teams up with AWS on cloud
The pan-Asian insurer plans to host its core applications on AWS in a five-year agreement that comes on the heels of an earlier deal with Microsoft to tap Azure cloud and AI services Continue Reading
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News
29 May 2024
Storebrand divests from IBM over supply of biometrics to Israel
Norwegian asset manager Storebrand’s decision to divest from IBM comes amid growing scrutiny of the role technology companies play in Israel’s human rights abuses Continue Reading
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Opinion
29 May 2024
AI governance needs global approach
Doreen Bogdan-Martin, Secretary-General of the UN agency, International Telecommunication Union (ITU) argues that AI governance needs a world-wide approach Continue Reading
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Feature
29 May 2024
Storage technology explained: File, block and object storage
We ask the key questions about file, block and object storage: how they work on-premise and in the cloud, global file systems, and file and object locking Continue Reading
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News
29 May 2024
How APAC organisations are taking to VMware moves
Large organisations in ANZ are looking for transformation rather than a like-for-like replacement for VMware, while those in India have already adopted a dual-supplier strategy Continue Reading
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E-Zine
28 May 2024
Digital border problems are stacking up
In this week’s Computer Weekly, we examine the government’s post-Brexit plans for digital borders as problems begin to emerge. We find out about AI PCs and ask whether they will make any difference for enterprise IT. And we talk to Red Hat CEO Matt Hicks about the open source opportunities from AI. Read the issue now. Continue Reading
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News
26 May 2024
Nutanix beefs up AHV hypervisor, doubles down on AI
Nutanix takes aim at VMware with enhancements to its AHV hypervisor along with tighter integrations with Nvidia and Hugging Face to simplify AI deployments Continue Reading
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News
24 May 2024
Paula Vennells boasted about removing Horizon risk reference in Royal Mail flotation prospectus
A reference to Horizon was removed from Royal Mail prospectus by Paula Vennells in the eleventh hour Continue Reading
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News
23 May 2024
APAC to gain $4.5tn in economic value from GenAI
The region’s largest economies could see a 0.7 percentage point increase in their annual GDP by leveraging generative AI responsibly at scale with a focus on people Continue Reading
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News
23 May 2024
Third police probe into Post Office scandal under consideration
The Metropolitan Police Service is looking into investigating potential corporate and individual crimes committed in the Post Office Horizon scandal Continue Reading
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News
23 May 2024
Munich Re sees strong growth in AI insurance
Global reinsurance giant Munich Re expects more demand for AI insurance from organisations that are looking to manage the risks of AI as they experiment more with the technology Continue Reading
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News
22 May 2024
‘You knew’ – former ally accused Paula Vennells of knowing about Horizon problems
Former Royal Mail CEO messaged Paula Vennells following the broadcasting of ITV’s dramatisation of the Post Office scandal, questioning what the former Post Office boss knew and removed her support Continue Reading
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Podcast
22 May 2024
Podcast: AI and its impact on data storage
We talk to Shawn Rosemarin, vice-president for R&D at Pure Storage, about the requirements of AI workloads, and what data storage needs to cope with AI Continue Reading
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News
22 May 2024
AI Seoul Summit: 27 nations and EU to set red lines on AI risk
The countries will now work together to identify thresholds at which the risks presented by an AI model or system would be unacceptable without safeguards in place, as well as develop interoperable safety testing regimes for the technology Continue Reading
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News
22 May 2024
UK government announces £8.5m in grants for AI safety research
The funding programme will be directed by the UK’s AI Safety Institute, with grants being used to understand and mitigate the impacts of artificial intelligence, including any systemic risks it presents at the societal level Continue Reading
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News
21 May 2024
AI Seoul Summit: 10 nations and EU recommit to safe inclusive AI
During the latest AI Summit in South Korea, the participating governments reaffirmed their prior commitments to deepening international cooperation on AI safety, and have agreed to launch an international network of ‘safety institutes’ Continue Reading
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News
21 May 2024
AI Seoul Summit: 16 AI firms make voluntary safety commitments
Prominent artificial intelligence companies from around the world have committed to a set of voluntary AI safety measures, which includes developing continuous risk assessment processes, setting acceptable risk thresholds, and ensuring greater transparency Continue Reading
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E-Zine
21 May 2024
Can AI supercharge human creativity?
In this week’s Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of generative AI. Our latest buyer’s guide examines the latest best practice in desktop IT management in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now. Continue Reading
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News
20 May 2024
UK AI Safety Institute to open San Francisco branch
News of the AI Safety Institute’s expansion to the US follows the first public release of its AI safety testing results Continue Reading
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Feature
20 May 2024
Post Office Horizon scandal explained: Everything you need to know
Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading
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News
20 May 2024
Red Hat CEO on OpenShift evolution and AI moves
Red Hat CEO Matt Hicks talks up how OpenShift AI and RHEL AI can work together to lower the cost of training and inferencing to drive AI adoption and the company’s traction with customers looking to move away from VMware Continue Reading
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News
20 May 2024
Post Office directors went crawling back to Fujitsu when IBM project got complex, inquiry told
More details emerge about how close IBM came to replacing Fujitsu and its controversial Horizon system at the Post Office Continue Reading
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News
20 May 2024
The fall from grace of ex-priest and Post Office boss Paula Vennells
As Paula Vennells faces statutory public inquiry into Horizon scandal, Computer Weekly compiles some of its must-read articles about the controversial former Post Office boss Continue Reading
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News
17 May 2024
Post Office CEO Paula Vennells ‘didn’t believe there were miscarriages of justice,’ inquiry told
As the nation waits for the impending appearance of former Post Office CEO Paula Vennells at the public inquiry, a former colleague reveals her certainty that there were no miscarriages of justice Continue Reading
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News
17 May 2024
Akamai’s cloud computing play gains momentum
The company’s compute business could eventually account for the majority of its revenues, surpassing its security and content delivery businesses, says CEO Tom Leighton Continue Reading
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News
15 May 2024
Comms director at centre of cover-up never thought Post Office were the ‘baddies’
Head of communications at the Post Office painted a rosy picture of the error-prone Horizon system when challenged Continue Reading
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News
15 May 2024
Google ups ante in GenAI with Gemini enhancements
Google has updated Gemini 1.5 Pro with a two-million-token context window and debuted a smaller, lightweight model optimised for high-frequency, specialised tasks Continue Reading
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News
14 May 2024
Scotland’s Post Office scandal victims to be exonerated en masse
The Scottish parliament will introduce its own legislation to exonerate subpostmasters with convictions based on evidence from Post Office Horizon system Continue Reading
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News
13 May 2024
How SingPost is delivering on digital transformation
SingPost group CIO outlines the company’s efforts to leverage AI and automation to improve operations, emphasising the importance of building the right culture as it expands its regional footprint Continue Reading
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Opinion
13 May 2024
Embracing Industry 4.0? Don’t overlook Cloud ERP
With the convergence of digitisation, wireless sensors, 5G networking, automation, and powerful processing, Industry 4.0 is redefining manufacturing Continue Reading
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Feature
10 May 2024
Four key impacts of AI on data storage
We look at the key impacts of AI on data storage, including I/O and possible bottlenecks, how I/O differs across training and inference, plus data management and compliance concerns Continue Reading
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News
10 May 2024
Knowledge24: GenAI dominates ServiceNow annual user conference
ServiceNow put the future use of GenAI at the centre of its annual user conference, Knowledge24 Continue Reading
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News
09 May 2024
Red Hat bullish on APAC growth, targets automakers and SMEs
Red Hat is expanding its reach into smaller firms as well as the automotive and other industries to fuel its ‘high-double digit’ growth in the region Continue Reading
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News
09 May 2024
Fujitsu’s Post Office Horizon admission was ‘bombshell’ amid ‘religious panic’ over reliability
Barrister Simon Clarke was representing the Post Office when he discovered an expert witness had misled courts in subpostmaster trials Continue Reading
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News
09 May 2024
Ofcom publishes draft online child safety rules for tech firms
In the draft codes, Ofcom calls on technology firms to use ‘robust’ age-checking and content moderation systems to keep harmful material away from children online Continue Reading
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News
07 May 2024
Red Hat eyes AI workloads in platform moves
Open source juggernaut rolls out offerings to make it easier to fine-tune large language models, among other moves to ease deployment of artificial intelligence workloads Continue Reading
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News
07 May 2024
AWS to invest S$12bn in Singapore cloud infrastructure
The latest investment from AWS will bring the hyperscaler’s total planned investment in its Singapore cloud region to over S$23bn by 2028 Continue Reading
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News
07 May 2024
Police told in 2016 that Post Office prosecutor withheld evidence of Horizon errors from court
A campaigning former subpostmaster told Surrey Police he suspected a ‘possible criminal offence’ when he found details of a Post Office prosecutor withholding evidence in a 2010 trial Continue Reading
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E-Zine
07 May 2024
Casting a critical eye on HMRC’s IR35 checker tool
In this week’s Computer Weekly, we investigate what has been going on with HMRC’s Check Employment Status for Tax (CEST) tool. We also speak to the CIO of Danfoss about making datacentres greener and explore the issue of restoring data and system backups after a ransomware or cyber attack. Read the issue now. Continue Reading
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News
03 May 2024
Lords say government must ‘go beyond’ current approach to LLMs
Chair of the Lords Communications and Digital Committee has written to the UK’s digital secretary about the government’s approach to generative AI, lamenting a lack of support for copyright holders and measures to ensure competition in AI markets Continue Reading
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News
03 May 2024
Post Office legal boss withheld details from statutory body reviewing miscarriages of justice
The Post Office’s top lawyer held back vital information when requested by the criminal cases review commission, preventing wrongful convictions from being reviewed Continue Reading
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News
02 May 2024
Post Office investigators saw subpostmasters as ‘enemies’ – and that’s what they became
Post Office investigators were only focused on getting money from subpostmasters blamed for accounting shortfalls, according to a 2013 report commissioned by organisation’s legal boss Continue Reading
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News
02 May 2024
Can SAP Labs’ AI plan accelerate cloud migration?
Top notch R&D centre shows it is more than just a bunch of boffins with electric cars and robots as it opens doors to AI-curious SAP partners and customers. Continue Reading
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News
01 May 2024
DWP anti-fraud measures will allow monitoring of bank accounts of landlords, carers and parents
Parliamentarians raise concerns that a proposed law to require banks to monitor the accounts of millions of people receiving state benefits could lead to those on welfare being denied accommodation or bank accounts Continue Reading
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E-Zine
30 Apr 2024
What’s it like being the IT chief at Man Utd?
In this week’s Computer Weekly, we speak to the chief digital information officer at Manchester United Football Club to discuss the IT that keeps a premiership team running. We also investigate how well prepared the UK is for major semiconductor supply chain disruptions. Read the issue now. Continue Reading
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News
29 Apr 2024
Case study: Seeing clearly with data at Specsavers
Helen Mannion, director of global data and business transformation at high street opticians firm Specsavers, opens up about the importance of data to the organisation Continue Reading
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News
29 Apr 2024
Inside Oracle’s cloud adoption journey
Oracle CIO Jae Evans outlines the company’s approach to migrating its own infrastructure and applications to cloud and what customers can learn from its cloud journey Continue Reading
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News
29 Apr 2024
Post Office misjudged campaigner it labelled a ‘bluffer’
Social media, a trade union and tech expertise helped former subpostmasters expose Post Office bug myth Continue Reading
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News
26 Apr 2024
Post Office scheme was a ‘charade’ that never intended for large compensation pay-outs
The Post Office established a scheme to compensate subpostmasters affected by tech faults, but it was just a ‘charade’, says Public Inquiry KC Continue Reading
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News
26 Apr 2024
European Parliament approves platform worker directive
The approval of the platform worker directive gives member states two years to incorporate its measures into their national legislation, which includes provisions on how to classify the employment of gig workers and deploy algorithmic decision-making at work Continue Reading
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News
26 Apr 2024
INDO-MIM taps 3D printing in precision manufacturing
The precision metal parts manufacturer is using HP’s Metal Jet S100 printers to produce components using metal powder for the automotive, healthcare and other industries Continue Reading
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Podcast
25 Apr 2024
Podcast: How to prepare your data for digital transformation
We talk to Chris Gorton, EMEA managing director at Syniti, about how to prepare data for digital transformation Continue Reading
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Opinion
24 Apr 2024
SuiteConnect London 2024: GenAI everywhere the refrain
Oracle NetSuite’s Evan Goldberg and Oracle’s business applications head Steve Miranda shared thoughts on the GenAI state of play Brian McKenna on recent customer conferences visits to London Continue Reading
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News
24 Apr 2024
ITV News tech failures nearly caused ‘holes’ in live broadcasts
Software purchased by ITN to be used to create bulletins and other content for ITV News is still experiencing problems almost a year after its introduction Continue Reading
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News
23 Apr 2024
Post Office boss used husband’s descriptions in 'Orwellian' ploy to downplay Horizon problems
Post Office CEO sought advice from husband on what words to use in reports to downplay known errors in software, inquiry told. Continue Reading
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News
22 Apr 2024
NCSC announces PwC’s Richard Horne as CEO
Former PwC and Barclays cyber chief Richard Horne set to join UK’s National Cyber Security Centre as CEO Continue Reading
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News
19 Apr 2024
Unisys reveals no link to development of controversial Post Office software
IT supplier finds no evidence that it was involved in the development of controversial Post Office software Continue Reading
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News
19 Apr 2024
How Manipal Hospitals is driving tech innovations in healthcare
Manipal Hospitals’ video consultation services and a nurse rostering app are among the tech innovations it is spurring to improve patient care and ward operations Continue Reading
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News
18 Apr 2024
TUC publishes legislative proposal to protect workers from AI
Proposed bill for regulating artificial intelligence in the UK seeks to translate well-meaning principles and values into concrete rights and obligations that protect workers from systems that make ‘high-risk’ decisions about them Continue Reading
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News
18 Apr 2024
IT expert who helped expose Post Office scandal offers to investigate second controversial system
IT expert Jason Coyne, who played a critical part in exposing the Post Office Horizon scandal, said he would examine the Capture System Continue Reading
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News
17 Apr 2024
ODI and Arup collaborate on data-sharing initiative to help companies reach net-zero goals
The built environment is responsible for 40% of the UK’s carbon footprint. Better data sharing could be the key to reducing that Continue Reading
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News
16 Apr 2024
Post Office boss signed off hush money to cover up smoking gun
A former Post Office boss admitted the pain and suffering of subpostmasters could have been avoided had the organisation done the right thing Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Making AI pervasive
DBS Bank’s AI Industrialisation Programme has been instrumental is industrialising the use of data and AI across its business, resulting in over S$370m of incremental economic benefits Continue Reading
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News
16 Apr 2024
CW Innovation Awards: Arming for efficiency
Fujifilm Business Innovation Australia’s automated scheduling application has been able to schedule unplanned service calls automatically and reduce travel times for its technicians Continue Reading
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News
16 Apr 2024
Why Salesforce needs a data management platform
There are reports that Salesforce is looking to acquire Informatica, but such a move needs to fit with its AI and GenAI strategy Continue Reading
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News
16 Apr 2024
Alan Bates and JFSA won’t back down in fight with government and Post Office
Over the past 15 years, Computer Weekly has learnt that Alan Bates and the Justice for Subpostmasters Alliance don’t give up, and it would be crass to disregard their plans Continue Reading
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News
16 Apr 2024
Recognising APAC’s trailblazers in digital transformation
DBS Bank and NUS were among the top industry innovators that were lauded for various transformational initiatives at the Computer Weekly Innovation Awards APAC 2024 Continue Reading
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E-Zine
16 Apr 2024
VMware users hit by licence hikes after Broadcom takeover
In this week’s Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. We visit Helsinki and find out why the Finnish capital is leading on smart city developments. And we examine how to reduce environmental impact through software development. Read the issue now. Continue Reading
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News
15 Apr 2024
Nib shutters last datacentre, moves most workloads to AWS
The Australian health and travel insurance provider has closed the last of its seven datacentres, marking the end of its nine-year cloud migration programme Continue Reading
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Feature
15 Apr 2024
Big tech’s cloud oligopoly risks AI market concentration
The oligopoly that big tech giants have over cloud computing could translate to a similar domination in the AI market, given the financial and compute resources needed to make the technology effective at scale Continue Reading
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News
15 Apr 2024
EU’s AI Act fails to protect the rule of law and civic space
Analysis reveals that the AI Act is ‘riddled with far-reaching exceptions’ and its measures to protect fundamental rights are insufficient Continue Reading
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Opinion
15 Apr 2024
AI tapped for citizen outreach as India goes to the polls
Political parties in this year’s high-stakes elections are leveraging AI for the first time, but measures to curtail misuse must continue to evolve with the rapid developments of the technology Continue Reading
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News
12 Apr 2024
UK in critical need of regulation to fight misinformation online
Misinformation, where it is generated by AI, poses a serious threat due to the ease with which plausible false content can be created and spread Continue Reading
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News
11 Apr 2024
How GenAI use is evolving for Google Cloud customers
With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents Continue Reading
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Opinion
11 Apr 2024
Software AG IUG 2024: Process mining as GenAI democratisation candidate
The Software AG International User Groups conference in Dublin heard about how generative AI large language models could democratise business process mining and management Continue Reading
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News
10 Apr 2024
Google Cloud debuts agent builder to ease GenAI adoption
Vertex AI Agent Builder is touted to enable developers with different levels of expertise to build conversational AI agents grounded in enterprise data Continue Reading
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News
10 Apr 2024
Salesforce helps customers establish bug bounty programmes
Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes Continue Reading
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News
09 Apr 2024
Civil servants more to blame for Post Office cover-up than ministers, says Alan Bates
Campaigning former subpostmaster believes the civil service has more to answer for than ministers in the Post Office Horizon scandal Continue Reading
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News
09 Apr 2024
Public worried by police and companies sharing biometric data
More than half of the British public do not feel comfortable with police forces sharing biometric data with the private sector, including facial recognition images, to tackle crimes such as shoplifting Continue Reading
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News
09 Apr 2024
Government struggles to upgrade legacy IT systems, says PAC chair
In her annual report, Public Accounts Committee chair Meg Hillier calls legacy IT one of government’s ‘big nasties’ and says money urgently needs to be spent to fix the situation Continue Reading
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Feature
09 Apr 2024
Top AI infrastructure considerations
Artificial intelligence workloads can put considerable strain on technology infrastructure. Here are some of the key considerations when deploying AI infrastructure to harness its full potential Continue Reading
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News
08 Apr 2024
What Cisco’s Splunk acquisition means for APAC customers
APAC organisations can expect better visibility and insights into their networks and applications along with automation and response capabilities to improve their digital resilience Continue Reading