Content management

E-Zine 11 Jun 2024
Drilling into data to help the UK’s energy transition

In this week’s Computer Weekly, we find out how data is accelerating the UK’s energy transition to net zero. With Windows 10 support ending next year, we examine the issues around preparing to upgrade to Windows 11. And we explore the key considerations when deploying artificial intelligence infrastructure to harness its full potential. Read the issue now. Continue Reading
Tip 04 Jun 2024
What to know about SharePoint 2019's end of life

As SharePoint 2019 approaches its end of life, users can expect reduced support. Migration to newer platforms like SharePoint Online can offer ongoing security and functionality. Continue Reading

Tip 04 Jun 2024

What to know about SharePoint 2019's end of life

As SharePoint 2019 approaches its end of life, users can expect reduced support. Migration to newer platforms like SharePoint Online can offer ongoing security and functionality. Continue Reading
Feature 30 May 2024

Knowledge management metrics: How to track KM effectiveness

Measuring knowledge management effectiveness requires quantitative and qualitative data. Metrics like the balanced scorecard method can help organizations improve their strategies. Continue Reading
Definition 23 May 2024

enterprise document management (EDM)

Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliance audit or subpoena. Continue Reading
News 20 May 2024

WikiLeaks founder Julian Assange granted appeal

Two high court judges granted WikiLeaks founder Julian Assange leave to appeal against extradition to the US after defence lawyers argued that the US had failed to give adequate assurances Continue Reading
Tip 17 May 2024

SharePoint vs. Box: What's the difference?

SharePoint and Box both help users manage and store content. Yet, to choose the right tool, organizations should first consider their integration and security requirements. Continue Reading
News 09 May 2024

Executive interview: Adding common sense to generative AI creativity

We speak to the chief scientist at Neo4j about why graph databases should work alongside large language models to keep them in check Continue Reading
News 09 May 2024

Ofcom publishes draft online child safety rules for tech firms

In the draft codes, Ofcom calls on technology firms to use ‘robust’ age-checking and content moderation systems to keep harmful material away from children online Continue Reading
Tip 07 May 2024

9 SharePoint best practices

The breadth of SharePoint's features can make it a challenging tool to implement and maintain. These best practices can keep content managers on track. Continue Reading
Opinion 01 May 2024

Are we ready for the era of the ‘sentient’ document?

This year is set to be the automation of documents since the invention of the printing press. Content control is key Continue Reading
Feature 30 Apr 2024

Benefits and challenges of a headless CMS

Headless CMSes enable omnichannel publishing and improve front-end flexibility. Yet, these platforms can have steep learning curves and require skilled front-end developers. Continue Reading
Definition 29 Apr 2024

webmaster

A webmaster is someone who creates and manages the content and organization of a website, manages the computer server and technical programming aspects of a website, or does both. Continue Reading
Podcast 25 Apr 2024

Podcast: How to prepare your data for digital transformation

We talk to Chris Gorton, EMEA managing director at Syniti, about how to prepare data for digital transformation Continue Reading
Definition 17 Apr 2024

knowledge management (KM)

Knowledge management is the process an enterprise uses to gather, organize, share and analyze its knowledge in a way that's easily accessible to employees. Continue Reading
Tip 17 Apr 2024

5 benefits of enterprise search

With a proper enterprise search strategy in place, organizations can improve their employees' efficiency and ensure customers have positive experiences. Continue Reading
News 16 Apr 2024

Recognising APAC’s trailblazers in digital transformation

DBS Bank and NUS were among the top industry innovators that were lauded for various transformational initiatives at the Computer Weekly Innovation Awards APAC 2024 Continue Reading
Feature 15 Apr 2024

Traditional CMS vs. headless CMS: What's the difference?

Traditional CMSes let users design websites, yet they lack the flexibility of headless systems. Differences between these tools include purpose, architecture and ease of use. Continue Reading
News 15 Apr 2024

Quickwit claims big advantage in log file search and index

When the logs are the data: Startup Quickwit claims late entrant advantage in log file search and index with bigger datasets and better analytics on reduced infrastructure Continue Reading
Opinion 15 Apr 2024

AI tapped for citizen outreach as India goes to the polls

Political parties in this year’s high-stakes elections are leveraging AI for the first time, but measures to curtail misuse must continue to evolve with the rapid developments of the technology Continue Reading
Definition 08 Apr 2024

content management system (CMS)

A content management system (CMS) is a software application that lets users create, edit, collaborate on, publish and store digital content. Continue Reading
Answer 03 Apr 2024

What is a SharePoint document conversation?

SharePoint's document conversation features have evolved from in-document chats to Viva Engage posts. Learn what a document conversation is and how it can engage employees. Continue Reading
Opinion 28 Mar 2024

A local government GDS might work - but only on top of standard technology

The old debate about an equivalent of the Government Digital Service for local authorities has swung round again - but it will only ever work if it's founded on common standards and technologies Continue Reading
News 27 Mar 2024

Indian large language models gain momentum

Indian LLMs trained on Indic languages are now being used by businesses and governments to better serve the needs of a diverse multilingual country Continue Reading
Feature 27 Mar 2024

6 challenges of omnichannel marketing

When marketers use omnichannel strategies to engage customers across touchpoints, they often face challenges with personalization, campaign tracking and brand consistency. Continue Reading
News 18 Mar 2024

Deep fake AI services on Telegram pose risk for elections

Deep fake services advertised on Telegram and other platforms pose a risk to upcoming elections in Europe, Asia and the US Continue Reading
Feature 15 Mar 2024

Creative workers say livelihoods threatened by generative AI

Computer Weekly speaks with various creative workers about the impact generative artificial intelligence systems are having on their work and livelihoods Continue Reading
News 14 Mar 2024

Questions raised over NHS deletion of thousands of emails during whistleblower tribunal

NHS doctor Chris Day has won the right to challenge a tribunal ruling that found no procedural unfairness when an NHS trust deleted thousands of emails. The case that raises wider questions about the use of electronic evidence Continue Reading
Definition 06 Mar 2024

web content management system (WCMS)

A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web programming or markup languages. Continue Reading
Tip 05 Mar 2024

Generative AI's effect on content management systems

Generative AI's ability to create content can enhance workflow automation within a CMS. Yet, organizations must implement guardrails to ensure data privacy and content quality. Continue Reading
News 27 Feb 2024

Executive interview: David Wong, Thomson Reuters

We speak to the chief product officer of Thomson Reuters about working with artificial intelligence and embedding Microsoft Copilot for Word Continue Reading
News 27 Feb 2024

Microsoft president commits to Azure open platform for AI

Brad Smith sets out Microsoft’s ambitions to make Azure the best platform to host foundational AI models, and train and run AI applications Continue Reading
Feature 05 Feb 2024

Sea-Lion explained: Southeast Asia’s first large language model

The Sea-Lion large language model was built to cater to the language and cultural diversity of Southeast Asia, which is currently underserved by existing models that mostly originate from the West Continue Reading
Feature 30 Jan 2024

7 benefits of Microsoft SharePoint

SharePoint offers a central repository where users can store and collaborate on business content. The tool's benefits include improved efficiency, scalability and compliance. Continue Reading
Feature 29 Jan 2024

What developers need to know about LLMs in the enterprise

We look at the main areas enterprise developers need to consider when building, testing and deploying enterprise applications powered by large language models Continue Reading
News 26 Jan 2024

GenAI tools ‘could not exist’ if firms are made to pay copyright

AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading
Definition 25 Jan 2024

white hat link building

White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage. Continue Reading
Feature 23 Jan 2024

Expert guide to e-discovery

An expert guide to why your organisation needs an electronic discovery policy and how to go about creating one Continue Reading
News 15 Jan 2024

How legal disclosure failures disrupted the Post Office Horizon inquiry

From overly narrow search terms, overzealous deduplication of documents and failed email migrations, poor management of legal discovery has delayed justice for postmasters in the Horizon inquiry Continue Reading
Definition 12 Jan 2024

SharePoint administrator

A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform. Continue Reading
News 12 Jan 2024

UK government seeks public views on impacts of AI-generated porn

The government’s Pornography Review will look in part at the use of AI throughout the industry to generate sexually explicit content without people’s consent Continue Reading
Feature 04 Jan 2024

Richer customer experiences at your service

The arrival of contact centre technologies and services into the world of unified communications and collaboration has seen core features expanded to make customer experiences richer and more profitable Continue Reading
Feature 02 Jan 2024

Data: the golden thread of military defence

Information has been the lifeblood of warfare for centuries and modern data strategies are no different. From frontline fighters to logistics, manufacturing, R&D, and recruitment, data is crucial Continue Reading
Feature 21 Dec 2023

The top 4 content management trends in 2024

Content management trends like generative AI, compliance, workflow automation and cloud deployment can help organizations automate processes and support remote work. Continue Reading
News 19 Dec 2023

Top 10 information management stories of 2023

Generative AI was inescapable as the leading theme of the information management stories of 2023 gathered here. But also selected are pieces about data and healthcare, and the inexorable rise of the CDO Continue Reading
Definition 07 Dec 2023

file synchronization (file sync)

File synchronization (file sync) is a method of keeping files that are stored in several different physical locations up to date. Continue Reading
Definition 06 Dec 2023

digitization

Digitization is the process of converting information into a digital format. In this format, information is organized into discrete units of data called bits that can be separately addressed, usually in multiple-bit groups called bytes. Continue Reading
News 15 Nov 2023

PeopleSpot dishes out people-related advice

The PeopleSpot app provides resources to help workers deal with people-related challenges and enables organisations to surface HR issues through its analytics capabilities Continue Reading
News 09 Nov 2023

Why IT governance is a coding issue

Two new pieces of research point to benefits of policy as code Continue Reading
Definition 19 Oct 2023

lead generation

Lead generation involves identifying and attracting potential customers, then nurturing and, ultimately, converting them into paying customers. Continue Reading
News 16 Oct 2023

How APAC organisations are tapping generative AI

Organisations in the region are deploying and experimenting with generative AI in healthcare, citizen services and other use cases amid cost-related concerns and other challenges Continue Reading
News 04 Oct 2023

UK emphasises EU split by kicking digital trade scheme into long grass

Former Gaia-X CEO talks exclusively to Computer Weekly about UK inertia on cross-border data tech Continue Reading
Answer 27 Sep 2023

Who owns AI-generated content?

Ownership of AI-generated content currently lacks clear, regulatory guidelines. With deepfakes and voice cloning on the rise, businesses must learn how to handle this content. Continue Reading
News 25 Sep 2023

How Liverpool FC is tapping cloud and data analytics

Liverpool Football Club is leveraging data analytics and cloud technology to improve fan engagement and enable its media production team to work more efficiently Continue Reading
News 13 Sep 2023

How DocuSign is extending its capabilities beyond e-signatures

DocuSign is harnessing large language models to help individuals make sense of agreements and employing AI-based biometrics to verify the identity of signers, as part of its broader efforts to expand its capabilities beyond electronic signatures Continue Reading
Podcast 12 Sep 2023

Podcast: ‘Data first’ a key principle of digital transformation

Chris Gorton of Syniti says organisations should put data first during digital transformation projects, and that means getting data quality, access rights and governance right Continue Reading
News 06 Sep 2023

CIO interview: Cynthia Stoddard, Adobe

Adobe's IT chief is looking to build on its cloud migration with widespread adoption of AI, machine learning and robotic process automation – as well as low-code/no-code software development tools Continue Reading
Definition 17 Aug 2023

GPT-3

GPT-3, or the third-generation Generative Pre-trained Transformer, is a neural network machine learning model trained using internet data to generate any type of text. Continue Reading
Feature 31 Jul 2023

What does a knowledge champion do?

Knowledge champions use communication and leadership skills to encourage their department or group members to adopt knowledge management best practices. Continue Reading
Feature 31 Jul 2023

Large language models harnessed for education

Large language models are being used to teach, support and assess students, enhancing education rather than impairing it Continue Reading
News 28 Jul 2023

Risks of opening up AI

Meta has annouced that its Llama 2 large language model will be freely available under a community licence with certain restrictions Continue Reading
Tip 26 Jul 2023

How to accomplish a SharePoint-Teams integration

Depending on the complexity of a business's SharePoint sites, a Teams integration can benefit organizations by being cost-effective and simplifying user access. Continue Reading
Definition 25 Jul 2023

customer journey map

A customer journey map is a visual representation of the stages a customer goes through when interacting with a company. Continue Reading
News 20 Jul 2023

Online Safety Bill screening measures amount to ‘prior restraint’

The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression Continue Reading
Definition 17 Jul 2023

taxonomy

Taxonomy is the science of classification according to a predetermined system, with the resulting catalog used to provide a conceptual framework for discussion, analysis or information retrieval. Continue Reading
Definition 05 Jul 2023

records retention schedule

A records retention schedule is a policy that defines how long paper and electronic content must be kept and provides disposal guidelines for how those items should be discarded. Continue Reading
Definition 30 Jun 2023

records management

Records management is the supervision and administration of digital or paper records, regardless of format. Continue Reading
News 19 Jun 2023

How Fastly thinks differently about CDNs and the edge

Fastly is counting on its developer chops and different approaches towards security and other areas to compete with its rivals Continue Reading
News 05 Jun 2023

Medical regulator drops probe into NHS whistleblower Peter Duffy amid dispute over email evidence

The General Medical Council has dropped an investigation into an NHS whistleblower who exposed widespread clinical harm at Morecambe Bay Trust amid questions over disputed email evidence Continue Reading
Definition 23 May 2023

information rights management (IRM)

Information rights management (IRM) is a discipline that involves managing, controlling and securing content from unwanted access. Continue Reading
Opinion 23 May 2023

Gartner: Exploring the short- and mid-term implications of ChatGPT

ChatGPT and competitors such as Google’s Bard mark a significant shift in the market for data and analytics Continue Reading
News 12 May 2023

IT Priorities 2023: Business automation intensifies as data governance returns

Business automation and a renewed focus on data governance to get more value from data have attracted more interest for UK enterprise software investment, says the TechTarget IT Priorities 2023 survey Continue Reading
Definition 09 May 2023

Drupal

Drupal is a free, open source content management system (CMS) to build and maintain websites, online directories, e-commerce stores, intranets and other types of digital content. Continue Reading
News 05 May 2023

Employee perception may be key to success of UAE’s big data initiative

Study shows the impact employee perception can have on big data projects in the United Arab Emirates Continue Reading
Definition 02 May 2023

headless content management system (headless CMS)

A headless content management system (CMS) delivers back-end capabilities for editing, organizing and storing all types of digital information, without regard to how that content is published, displayed or used. Continue Reading
Definition 26 Apr 2023

cloaking

Cloaking is a technique where a different version of web content is returned to users than to the search engine crawlers. Continue Reading
Tip 24 Apr 2023

Top 8 digital asset management platforms to consider in 2023

DAM platforms help marketers manage digital assets for customer-facing channels like websites and social media pages. Top DAM products include Acquia DAM, Bynder and Canto. Continue Reading
Feature 19 Apr 2023

MAM vs. DAM: What's the difference?

Digital asset management is the reigning champion of managing digital and multimedia assets. Now, media asset management offers the same, with more support for larger files. Continue Reading
Definition 18 Apr 2023

white paper

A white paper is an authoritative, research-based document that presents information, expert analysis and an organization or author's insight into a topic or solution to a problem. Continue Reading
Feature 17 Apr 2023

Belgian experts take on data challenges

Having been involved in storage and data management for more than two decades, Belgian experts are positioned to help tackle the challenges brought on by a growing volume of unstructured data Continue Reading
Tip 07 Apr 2023

Top 8 knowledge base products in 2023

A knowledge base can help organizations increase brand loyalty and customer satisfaction. Top knowledge base products include Heroic KB, ProProfs and ServiceNow. Continue Reading
E-Zine 28 Mar 2023

Is TikTok really a security threat to your business?

In this week’s Computer Weekly, with the UK government becoming the latest administration to ban TikTok, we ask whether the controversial social media app is really a security threat to enterprises. Technology guru Bruce Schneier tells us about the need to take back control of AI and the personal data it relies on. And we look at how firms are trying – and failing – to make AI work for online content moderation. Read the issue now. Continue Reading
News 24 Mar 2023

How large language models address enterprise IT

It’s being pitched as Microsoft versus Google, but the large language models from these two giants are likely to revolutionise IT usability Continue Reading
Tip 22 Mar 2023

Why version control is necessary in digital asset management

Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM systems helps teams track these versions. Continue Reading
News 17 Mar 2023

UK government to create code of practice for generative AI firms

The code will look to strike a balance between copyright holders and generative AI firms so that both parties can benefit from the use of copyrighted material in training data Continue Reading
News 17 Mar 2023

Microsoft trials ChatGPT to boost enterprise productivity

The Office Suite, Outlook, Teams and Power tools are about to get an AI boost thanks to Microsoft 365 Copilot Continue Reading
Definition 14 Mar 2023

recommendation engine

A recommendation engine is a system that gives customers recommendations based upon their behavior patterns and similarities to people who might have shared preferences. Continue Reading
E-Zine 14 Mar 2023

Digital dedication – the transformation of Guinness World Records

In this week’s Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that’s what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now. Continue Reading
Tip 23 Feb 2023

Learn the basics of digital asset management

DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes. Continue Reading
News 21 Feb 2023

UK finance firms short of data skills

Financial services companies in the UK lack the data skills they will need to succeed in an increasingly digital world Continue Reading
Definition 21 Feb 2023

digital asset management (DAM)

Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions. Continue Reading
E-Zine 16 Feb 2023

CW APAC: Expert advice on data analytics

Organisations are constantly searching for the most fruitful ways to process their data. In this handbook, focused on data analytics in the Asia-Pacific region, Computer Weekly looks at how to marry the art and science of analytics, environmental considerations, the risks of sovereign data strategies and what one telco has done to address scalability challenges. Continue Reading
Feature 07 Feb 2023

The one problem with AI content moderation? It doesn’t work

The use of artificial intelligence for content moderation is likely to become more pronounced with the passage of the Online Safety Bill, but practitioners and experts question the efficacy of this approach Continue Reading
Answer 27 Jan 2023

What are the key issues in knowledge management?

Knowledge management systems help employees find important information. However, implementation can pose challenges with user adoption and content maintenance. Continue Reading
Tip 19 Jan 2023

What are the types of knowledge management systems?

In order to understand the different types of knowledge management systems, organizations should know about the different types of knowledge and the history of this market. Continue Reading
Tip 11 Jan 2023

Top 10 PIM software products in 2023

PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer. Continue Reading
News 30 Dec 2022

Top 10 information management stories of 2022

Data for good is a theme of the information management stories of 2022 selected here. From tracking space junk, through medical kits for Ukraine, to professionalising data science to benefit society Continue Reading
Feature 29 Dec 2022

The importance of improving data quality at source

Data replication crises have struck government and scientific data quality efforts. A lack of scrutiny over data being used at source has led to oversights from national statistics to financial auditing Continue Reading
News 13 Dec 2022

Data leaders bewail employee data illiteracy

Report from data consultancy Carruthers and Jackson finds a significant majority of data function leaders consider their organisations’ employees lack adequate data literacy Continue Reading
Tip 12 Dec 2022

3 benefits of product information management systems

PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors. Continue Reading
Tip 09 Dec 2022

7 best practices for knowledge management strategies

Organizations can't roll out a knowledge management strategy in one day. Yet, with these best practices, those businesses can create and maintain successful knowledge strategies. Continue Reading
Definition 06 Dec 2022

search engine marketing (SEM)

Search engine marketing (SEM) is a method of promotion and advertising to help companies' content rank higher among search engine traffic. Continue Reading